ENTELEKTÜEL SERMAYENİN İNOVASYON YETENEĞİNE ETKİSİNDE YÖNETİM BİLİŞİM SİSTEMLERİ MEMNUNİYET DÜZEYİNİN ROLÜ

Abstract

Amaç- Entelektüel sermaye, inovasyon yeteneği ve yönetim bilişim sistemleri memnuniyet düzeyi arasındaki ilişkiyi incelemektir. Yöntem- Araştırma, nicel bir saha çalışması niteliğinde temel bir araştırmadır. Veri toplama aracı olarak anket kullanılmıştır. Kolayda örneklem metoduyla anket katılımcılarına ulaşılmıştır. Araştırmanın değişkenlerini ölçmek için ilişkin 5’li Likert Tipi ölçek kullanılmıştır. Bulgular- Entelektüel sermayenin ve yönetim bilişim sistemleri memnuniyet düzeyinin inovasyon yeteneğine pozitif ve anlamlı bir etkisi olduğu ortaya çıkmıştır. İnovasyon ile entelektüel sermaye arasındaki ilişkide yönetim bilişim sistemlerinin memnuniyet düzeyinin düzenleyici bir role sahip olduğu görülmüştür. Sonuç- İnovasyon yeteneği ve entellektüel sermayenin ilişkili kavramlar oldukları ampirik olarak ortaya konmuştur. Araştırma göstermiştir ki firmaların sahip olduğu yönetim bilişim sistemlerinden memnuniyet düzeyi artıkça entellektüel sermayenin inovasyon yeteneğine katkısını olumlu yönde artmaktadır. Firmaların dijital dönüşüm süreçlerinde bu konuyu dikkate almaları faydalı olacaktır.

Keywords

• Entelektüel sermaye
• yönetim bilişim sistemleri
• inovasyon
• insan sermayesi
• ilişkisel sermaye

THE MODERATING ROLE OF SATISFACTION LEVEL OF MANAGEMENT INFORMATION SYSTEMS IN THE EFFECT OF INTELLECTUAL CAPITAL ON INNOVATION CAPABILITY

Abstract

Purpose- To examine the relation between intellectual capital, innovation and satisfaction level of management information systems. Methodology- The research is a basic quantitative field study. Questionnaire was used as a data collection tool. Survey participants were reached using the convenience sampling method. 5-point Likert scales was used for measuring research variables. Findings- Intellectual capital and management information systems satisfaction level have a positive and significant effect on innovation capability. The satisfaction level of management information systems has a moderating role in the relationship between innovation and intellectual capital. Conclusion- It has been empirically demonstrated that innovation capability and intellectual capital are related concepts. The research findings have indicated that as the satisfaction level of the management information systems increases, the contribution of the intellectual capital to the innovation capability increases positively. It will be beneficial for companies to consider this issue in their digital transformation processes.

Keywords

• Intellectual capital
• innovation
• management information systems
• human capital
• relational capital

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