Evaluation of Satisfaction with Nursing Care among Patients Undergoing Eye Surgery

Abstract

Objective: This study aimed to examine patients’ satisfaction with nursing services during eye surgery and the factors affecting satisfaction.
Methods: This descriptive, cross-sectional study included 320 patients aged 18 years and older who underwent eye surgery at a teaching and research hospital and were hospitalized for at least 1 night. Data were collected through face-to-face interviews using a Demographic Information Form and the Newcastle Satisfaction with Nursing Care Scale. Statistical significance criteria were consistently applied at a level of p < 0.05.
Results: The mean converted total satisfaction score was 80.64 ± 13.74. Age, gender, educational status, marital status, and length of hospital stay did not have a statistically significant effect on satisfaction (p > 0.05). However, satisfaction levels were significantly higher among patients who underwent blepharoplasty (84.14 ± 10.87) compared to those who underwent other procedures, including dacryocystorhinostomy, vitrectomy, and pterygium surgery (77.13 ± 14.18) (p = 0.011).
Conclusions: Patients undergoing eye surgery generally report high satisfaction with nursing care. Nevertheless, differences in satisfaction by surgery type highlight the importance of individualized, patient-centered nursing care. 

Keywords

• Ophthalmologic Surgical Procedures
• Nursing Care
• Patient Satisfaction
• Quality of Health Care

Ethical Statement

Ethical approval (Decision No: E-26428519-050.99-180157; Date: 04.07.2025) was obtained from the Ethics Committee of Sakarya University of Applied Sciences.

Thanks

We thank the nurses of the Ophthalmology Department at Sakarya Training and Research Hospital for their support during data collection and the hospital administration for granting permission to conduct the study.

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