smar Sosyal Mucit Academic Review 2718-1081 Erhan AYDIN 10.54733/smar.1579547 Organisational Behaviour Örgütsel Davranış Rethinking the Relationship between Cognitive Job Crafting and Job Engagement: The Mediating Role of Psychological Capital among Emergency Healthcare Workers Bilişsel İş Biçimlendirme ve İşe Tutulma İlişkisini Yeniden Düşünmek: Acil Sağlık Çalışanları Örneğinde Psikolojik Sermayenin Aracılık Rolü https://orcid.org/0000-0003-3505-6824 Doğan Aysun Başkent Üniversitesi 03 26 2025 6 1 147 172 11 05 2024 03 22 2025 Copyright © 2020, Sosyal Mucit Academic Review 2020 Sosyal Mucit Academic Review

The purpose of this study is to demonstrate the level of job engagement among healthcare professionals working in emergency healthcare services, to reveal the effect of cognitive job crafting on job engagement, and to identify the role of psychological capital in this relationship. In this context, the population of the study consisted of emergency health workers working in public and private health institutions in different provinces of Turkey. A total of 184 nurses, first-aid technicians and emergency medical technicians working in ‘hospital emergency services’ and ‘emergency stations’ were included in the sample of the study. Data were collected through an online questionnaire. The data collection form consisted of questions about demographic information and research variables scales. Descriptive statistics and structural equation modeling were used in the data analysis. According to the results of the analysis, it was determined that the participants had high levels of job crafting, job engagement and psychological capital. The results of the hypothesis tests showed that job crafting explained more than half of the job engagement and psychological capital optimism sub-dimension mediated the effect of cognitive job crafting on job engagement.

Bu araştırmanın amacı, acil sağlık hizmetlerinde görev yapan sağlık profesyonellerinin işe tutulma düzeylerini belirleyerek, bilişsel iş biçimlendirmenin işe tutulma üzerindeki etkisini ve bu ilişkide psikolojik sermayenin rolünü ortaya koymaktır. Bu kapsamda Türkiye’nin farklı illerinde kamu ve özel sağlık kuruluşlarının acil servis ve “112” acil sağlık istasyonlarında görev yapan toplam 184 hemşire, ilk-acil yardım teknikeri ve acil tıp teknisyeni araştırmanın örneklemini oluşturmuştur. Veriler çevrimiçi ortamda anket yöntemiyle toplanmıştır. Veri toplama formu demografik bilgilere yönelik sorular ve araştırma değişkenleri ölçeklerinden oluşmuştur. Verilerin analizinde tanımlayıcı istatistikler ve yapısal eşitlik modeli kullanılmıştır. Analiz sonuçlarına göre katılımcıların iş biçimlendirme, işe tutulma ve psikolojik sermaye düzeylerinin yüksek olduğu belirlenmiştir. Hipotez testlerinin sonuçları ise iş biçimlendirmenin işe tutulmanın yarısından fazlasını açıkladığı ve bilişsel iş biçimlendirmenin işe tutulma üzerindeki etkisinde psikolojik sermaye iyimserlik alt boyutunun aracılık rolü olduğunu göstermiştir.

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