Açıköğretim Fakültesi Çerçevesinde Bilişim Sistemleri Başarı Modelinin Geçerlenmesi
Yıl 2015,
Sayı: 64, 101 - 114, 30.10.2015
Ersin Karaman
Mehmet Cem Bölen
Öz
Uzaktan ve açık öğretimin en önemli bileşeni olan öğretim yönetim sistemlerinin eğitim faaliyetlerini daha iyi yönetebilmek amacı ile değerlendirilmesi ve iyileştirilmesi gerekmektedir. Bu çalışmada Atatürk Üniversitesi Açık Öğretim Fakültesi (ATA-AOF) Öğretim Yönetim Sistemi (ÖYS) DeLone ve McLean’in bilişim sistemleri başarı modeli temel alınarak değerlendirilmiştir. Çalışmada kullanılan model ise yapısal eşitlik yaklaşımı kullanılarak değerlendirilmiştir. Ortaya çıkan sonuçlara göre sistem kalitesi, hizmet kalitesi ve bilgi kalitesinin ÖYS’nin başarıya ulaşmasında önemli bir etkiye sahip olduğu ortaya çıkmıştır. Ayrıca, D&M modelinin aksine hizmet kalitesinin algılanan sistem kullanımı ile ilgili önemli bir etkiye sahip olmadığı görülmüştür. Bu çalışma katılımcı sayısı (3067) ve bilişim sistemleri başarı modelinin Açıköğretim Fakültesi çerçevesinde değerlendirilmesi açısından alanyazın için büyük önem taşımaktadır.
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