Araştırma Makalesi
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Lider-Üye Etkileşiminin Bireysel Yaratıcılık Üzerindeki Etkisinde Psikolojik Güvenliğin Aracılık Rolü

Yıl 2024, Sayı: 99, 159 - 173, 29.09.2024
https://doi.org/10.17753/sosekev.1464080

Öz

Lider-üye etkileşimi teorisi, çalışanlar ile liderlerin olumlu ilişkilerinin örgütlere olumlu katkılar sunacağını savunmaktadır. Bu araştırma, lider-üye etkileşiminin, psikolojik güven aracılığıyla bireysel yaratıcılığa olan etkisinin tespit edilmesi amacıyla gerçekleştirilmiştir. Araştırma İstanbul'daki çeşitli sektörlerdeki beyaz yakalı çalışanların katılımı ile yürütülmüştür. Çalışmanın örneklemi 390 beyaz yakalı çalışandan oluşmaktadır ve veriler online anket formları aracılığıyla toplanmıştır. Hipotezlerin test edilmesinde aracılık modelleri kullanılmıştır. Araştırma bulgularına göre, lider-üye etkileşimi çalışanların psikolojik güvenliğini ve yaratıcılığını olumlu yönde etkilemektedir. Ayrıca, psikolojik güvenlik çalışanların yaratıcılığını olumlu yönde etkilemektedir. Son olarak, lider-üye etkileşiminin bireysel yaratıcılığa etkisinde psikolojik güvenliğin aracılık rolü bulunmaktadır. Araştırma sonuçlarına göre, beyaz yakalı çalışanların liderleri ile olan olumlu ilişkilerinin psikolojik güveni artırarak bireysel yaratıcılığı motive ettiği tespit edilmiştir. Araştırma hipotezlerinin tamamı desteklenmiştir. Araştırma kapsamında pratik ve teorisi açısından öneriler sunulmuştur.

Kaynakça

  • Agarwal, P., & Farndale, E. (2017). High-performance work systems and creativity implementation: The role of psychological capital and psychological safety. Human Resource Management Journal, 27(3), 440-458. https://doi.org/10.1111/1748-8583.12148.
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  • Amedome, Ş. N. (2023). The impact of service innovation behaviour on effective counseling delivery and psychological safety: The perspective of student-clients in Ghana, Heliyon, 9(2), 1-7. https://doi.org/10.1016/j.heliyon.2023.e13489
  • Aslan, Ş., & Özata, M. (2009). Lider-üye etkileşiminin (LMX) yöneticiye duyulan güven düzeyine etkisi. Sosyal Ekonomik Araştırmalar Dergisi, 9(17), 94-116.
  • Atwater, L., & Carmeli, A. (2009). Leader–member exchange, feelings of energy, and involvement in creative work. The Leadership Quarterly, 20(3), 264-275. https://doi.org/10.1016/j.leaqua.2007.07.009
  • Aydın, E., & Çilesiz, E. (2022). Örgüt iklimi, yenilikçi davranış ve bireysel yaratıcılık ilişkisi: Türkiye’de otel işletmeleri çalışanları üzerine bir araştırma. Türk Turizm Araştırmaları Dergisi, 6(1), 266–280. https://doi.org/10.26677/TR1010.2022.951
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  • Caniels, M. C., & Veld, M. (2019). Employee ambidexterity, high performance work systems and innovative work behaviour: How much balance do we need? The International Journal of Human Resource Management, 30(4), 565-585. https://doi.org/10.1080/09585192.2016.1216881
  • Carmeli, A., Reiter-Palmon, R., & Ziv, E. (2010). Inclusive leadership and employee involvement in creative tasks in the workplace: The mediating role of psychological safety. Creativity Research Journal, 22(3), 250-260. https://doi.org/10.1080/10400419.2010.504654
  • Çiçek, B., & Çiçek, A. (2020). İşyeri nezaketsizliğinin yaratıcı çalışan performansı üzerindeki etkisi: Lider-üye etkileşiminin aracılık rolü. İş ve İnsan Dergisi, 7(2), 267-282. https://doi.org/10.18394/iid.644694
  • Danserreau, F., Graen, G., & Haga, W. J. (1975). A vertical dyad linkage approach to leadership within formal organizations: a longitudinal investigation of the role making process. Organizational Behavior and Human Performance, 13, 46-78. https://doi.org/10.1016/0030-5073(75)90005-7
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  • Edmondson, A. (1999). Psychological safety and learning behaviors in work teams. Administrative Science Quarterly, 44(2), 350-383. https://doi.org/10.2307/2666999
  • Edmondson, A. C., & Mogelof, J. P. (2004). Explaining psychological safety in innovation teams: Organizational culture, team dynamics, or personality. Creativity and Innovation in Organizational Teams, 21, 28. https://doi.org/10.4324/9781410615732
  • Edmonson, A. C. (2004). Psychological safety, trust, and learning: A grouplevel lens. In R. M. Kramer & K. S. Cook (Eds.), Trust and distrust in organizations: Dilemmas and approaches (pp. 239–272) New York: Russell sage foundation.
  • Ercan, S. (2019). Lider-üye etkileşimi, yenilikçi iş davranışı, işe adanmışlık, örgütsel özdeşleşme ilişkisinde örgütsel adaletin rolü (Tez No. 538526) [Doktora tezi, Maltepe Üniversitesi]. Yükseköğretim Kurulu Ulusal Tez Merkezi.
  • Gong, Y., Cheung, S. Y., Wang, M., & Huang, J. C. (2012). Unfolding the proactive process for creativity: Integration of the employee proactivity, information exchange, and psychological safety perspectives. Journal of Management, 38(5), 1611-1633. https://doi.org/10.1177/0149206310380250
  • Gong, Y., Zhou, J., & Chang, S. (2013). Core knowledge employee creativity and firm performance: The moderating role of riskiness orientation, firm size, and realized absorptive capacity. Personnel Psychology, 66(2), 443-482. https://doi.org/10.1111/peps.12024
  • Graen, G. B., & Uhl-Bien, M. (1995). Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective. The Leadership Quarterly, 6(2), 219-247. https://doi.org/10.1016/1048-9843(95)90036-5
  • Graen, G. B., Hui, C., & Taylor, E. A. (2006). Experience-based learning about LMX leadership and fairness in project teams: A dyadic directional approach. Academy of Management Learning & Education, 5(4), 448-460. https://doi.org/10.5465/AMLE.2006.23473205
  • Güler, M. (2019). Lider üye etkileşimi ve çatışma yönetim stili ilişkisi: Bir alan araştırması. OPUS International Journal of Society Researches, 11(18), 1136-1166. https://doi.org/10.26466/opus.529924
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MEDIATION ROLE OF PSYCHOLOGICAL SAFETY IN THE EFFECT OF LEADER-MEMBERS EXCHANGE ON INDIVIDUAL CREATIVITY

Yıl 2024, Sayı: 99, 159 - 173, 29.09.2024
https://doi.org/10.17753/sosekev.1464080

Öz

Leader-member exchange theory argues that positive relationships between employees and leaders will positively contribute to organizations. This research was conducted to determine the effect of leader-member exchange on individual creativity through psychological safety. The research was performed with white-collar employees in various sectors in Istanbul. The study sample consists of 390 white-collar employees, and the data were collected through online survey forms. Mediation models were used to test the hypotheses. According to research findings, leader-member exchange positively affects employees' psychological safety and creativity. Additionally, psychological safety positively affects employees' creativity. Finally, psychological safety has a mediating role in the effect of leader-member exchange on individual creativity. According to the research results, the positive relationships of white-collar employees with their leaders motivate individual creativity by increasing psychological confidence. All research hypotheses were supported. Suggestions have been provided in terms of both practical and theoretical aspects.

Kaynakça

  • Agarwal, P., & Farndale, E. (2017). High-performance work systems and creativity implementation: The role of psychological capital and psychological safety. Human Resource Management Journal, 27(3), 440-458. https://doi.org/10.1111/1748-8583.12148.
  • Akduru, H. E. (2019). Farklılık ikliminin pozitif psikolojik sermaye üzerindeki etkisinde etik liderlik ve psikolojik güvenliğin rolü: Bir araştırma, (Tez No. 554586) [Doktora tezi, İstanbul Üniversitesi]. Yükseköğretim Kurulu Ulusal Tez Merkezi.
  • Amedome, Ş. N. (2023). The impact of service innovation behaviour on effective counseling delivery and psychological safety: The perspective of student-clients in Ghana, Heliyon, 9(2), 1-7. https://doi.org/10.1016/j.heliyon.2023.e13489
  • Aslan, Ş., & Özata, M. (2009). Lider-üye etkileşiminin (LMX) yöneticiye duyulan güven düzeyine etkisi. Sosyal Ekonomik Araştırmalar Dergisi, 9(17), 94-116.
  • Atwater, L., & Carmeli, A. (2009). Leader–member exchange, feelings of energy, and involvement in creative work. The Leadership Quarterly, 20(3), 264-275. https://doi.org/10.1016/j.leaqua.2007.07.009
  • Aydın, E., & Çilesiz, E. (2022). Örgüt iklimi, yenilikçi davranış ve bireysel yaratıcılık ilişkisi: Türkiye’de otel işletmeleri çalışanları üzerine bir araştırma. Türk Turizm Araştırmaları Dergisi, 6(1), 266–280. https://doi.org/10.26677/TR1010.2022.951
  • Bauer, T., & Graen, S. G. (1996). Development of leader-member exchange: A longitudinal test. Academy of Management Journal, 39(6), 1538-1567. https://doi.org/10.2307/257068
  • Blau, P.M. (1964). Exchange and power in social life. Wiley.
  • Caniels, M. C., & Veld, M. (2019). Employee ambidexterity, high performance work systems and innovative work behaviour: How much balance do we need? The International Journal of Human Resource Management, 30(4), 565-585. https://doi.org/10.1080/09585192.2016.1216881
  • Carmeli, A., Reiter-Palmon, R., & Ziv, E. (2010). Inclusive leadership and employee involvement in creative tasks in the workplace: The mediating role of psychological safety. Creativity Research Journal, 22(3), 250-260. https://doi.org/10.1080/10400419.2010.504654
  • Çiçek, B., & Çiçek, A. (2020). İşyeri nezaketsizliğinin yaratıcı çalışan performansı üzerindeki etkisi: Lider-üye etkileşiminin aracılık rolü. İş ve İnsan Dergisi, 7(2), 267-282. https://doi.org/10.18394/iid.644694
  • Danserreau, F., Graen, G., & Haga, W. J. (1975). A vertical dyad linkage approach to leadership within formal organizations: a longitudinal investigation of the role making process. Organizational Behavior and Human Performance, 13, 46-78. https://doi.org/10.1016/0030-5073(75)90005-7
  • Edmondson AC. (2003). Managing the risk of learning: Psychological safety in work teams. In MA West (Eds.), International Handbook of Organizational Teamwork and Cooperative Working, (pp. 255–76). Blackwell
  • Edmondson, A. (1999). Psychological safety and learning behaviors in work teams. Administrative Science Quarterly, 44(2), 350-383. https://doi.org/10.2307/2666999
  • Edmondson, A. C., & Mogelof, J. P. (2004). Explaining psychological safety in innovation teams: Organizational culture, team dynamics, or personality. Creativity and Innovation in Organizational Teams, 21, 28. https://doi.org/10.4324/9781410615732
  • Edmonson, A. C. (2004). Psychological safety, trust, and learning: A grouplevel lens. In R. M. Kramer & K. S. Cook (Eds.), Trust and distrust in organizations: Dilemmas and approaches (pp. 239–272) New York: Russell sage foundation.
  • Ercan, S. (2019). Lider-üye etkileşimi, yenilikçi iş davranışı, işe adanmışlık, örgütsel özdeşleşme ilişkisinde örgütsel adaletin rolü (Tez No. 538526) [Doktora tezi, Maltepe Üniversitesi]. Yükseköğretim Kurulu Ulusal Tez Merkezi.
  • Gong, Y., Cheung, S. Y., Wang, M., & Huang, J. C. (2012). Unfolding the proactive process for creativity: Integration of the employee proactivity, information exchange, and psychological safety perspectives. Journal of Management, 38(5), 1611-1633. https://doi.org/10.1177/0149206310380250
  • Gong, Y., Zhou, J., & Chang, S. (2013). Core knowledge employee creativity and firm performance: The moderating role of riskiness orientation, firm size, and realized absorptive capacity. Personnel Psychology, 66(2), 443-482. https://doi.org/10.1111/peps.12024
  • Graen, G. B., & Uhl-Bien, M. (1995). Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective. The Leadership Quarterly, 6(2), 219-247. https://doi.org/10.1016/1048-9843(95)90036-5
  • Graen, G. B., Hui, C., & Taylor, E. A. (2006). Experience-based learning about LMX leadership and fairness in project teams: A dyadic directional approach. Academy of Management Learning & Education, 5(4), 448-460. https://doi.org/10.5465/AMLE.2006.23473205
  • Güler, M. (2019). Lider üye etkileşimi ve çatışma yönetim stili ilişkisi: Bir alan araştırması. OPUS International Journal of Society Researches, 11(18), 1136-1166. https://doi.org/10.26466/opus.529924
  • Gürbüz, S. (2021). Sosyal bilimlerde aracı, düzenleyici ve durumsal etki analizleri. Seçkin.
  • Hair J. F. Jr., Anderson R. E., Tatham R. L., & Black W. C. (2014). Multivariate data analysis. Macmillan.
  • Hayes, A. F. (2018). Partial, conditional, and moderated moderated mediation: Quantification, inference, and interpretation. Communication Monographs, 85(1), 4-40. https://doi.org/10.1080/03637751.2017.1352100
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  • Karakowsky, L., Podolsky, M., & Elangovan, A. R. (2020). Signaling trustworthiness: The effect of leader humor on feedback-seeking behavior. The Journal of Social Psychology, 160(2), 170–189. https://doi.org/10.1080/00224545.2019.1620161
  • Karcıoğlu, F., & Kaygın, E. (2013). The effect of understanding of transformational leadership on creavitiy and ınnovation. KAU IIBF Dergisi, 4(5), 99-111.
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  • Khalili, A. (2018). Creativity and innovation through LMX and personal initiative. Journal of Organizational Change Management, 31(2), 323-333. https://doi.org/10.1108/JOCM-09-2016-0183
  • Kurtuluş, K. (2011). Araştırma yöntemleri. Türkmen Kitabevi.
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  • Liden, R. C., & Maslyn, J. M. (1998). Multidimensionality of leader-member exchange: An empirical assessment through scale development. Journal of Managament, 24(1), 43-72. https://doi.org/10.1016/S0149-2063(99)80053-1
  • Liden, R. C., & Maslyn, J. M. (1998). Multidimensionality of leader-member exchange: An empirical assessment through scale development. Journal of management, 24(1), 43-72.
  • Ling, B., Duan, J.Y., & Zhu, Y.L. (2010). Psychological safety in workplace: Conceptualization, antecedents and consequences. Advances in Psychological Science, 18(10), 1580-1589. https://doi.org/10.3724/SP.J.1142.2010.40521
  • Liu, W., Zhang, P., Liao, J., Hao, P., & Mao, J. (2016). Abusive supervision and employee creativity: The mediating role of psychological safety and organizational identification. Management Decision, 54(1), 130-147. https://doi.org/10.1108/MD-09-2013-0443
  • Mao, J., & Tian, K. (2022). Psychological safety mediates the relationship between leader–member exchange and employees' work engagement. Social Behavior and Personality: An International Journal, 50(3), 31-39. DOI: 10.2224/sbp.11266
  • Martin, R., Guillaume, Y., Thomas, G., Lee, A., & Epitropaki, O. (2016), Leader–member exchange (LMX) and performance: A meta-analytic review. Personnel Psychology, 69(1), 67-121. https://doi.org/10.1111/peps.12100
  • Martin, R., Thomas, G., Legood, A., & Dello Russo, S. (2018), Leader-member exchange (LMX) differentiation and work outcomes: Conceptual clarification and critical review. Journal of Organizational Behavior, 39(2), 151-168. https://doi.org/10.1002/job.2202
  • Kirrane, M., Kilroy, S., Kidney, R., Flood, P. C., & Bauwens, R. (2019). The relationship between attachment style and creativity: The mediating roles of LMX and TMX. European Journal of Work and Organizational Psychology, 28(6), 784-799. https://doi.org/10.1080/1359432X.2019.1646247
  • Michelsen, C. S. (2008). Management by cross-training. charleston. Booksurge.
  • Morrow, P.C., Suzuki, Y., Crum, M.R., Ruben, R., & Pautsch, G. (2005). The role of leader-member exchange in high turnover work environments. Journal of Managerial Psychology, 20(8), 681-694. https://doi.org/10.1108/02683940510631444
  • Nembhard, I.M., & Edmondson, A.C. (2006). Making it safe: The effects of leader inclusiveness and professional status on psychological safety and improvement efforts in health care teams. Journal of Organizational Behavior, 27(7), 941-966. https://doi.org/10.1002/job.413
  • Onur, D., & Zorlu, T. (2017). Yaratıcılık kavramı ile ilişkili kuramsal yaklaşımlar. İnsan ve Toplum Bilimleri Araştırmaları Dergisi, 6(3), 1535-1552.
  • Othman, R., Fang Ee, F., & Lay Shi, N. (2010). Understanding dysfunctional leader‐member exchange: Antecedents and outcomes. Leadership & Organization Development Journal, 31(4), 337-350. https://doi.org/10.1108/01437731011043357
  • Özer, G., Müceldili, B., & Erdil, O. (2021). İşletmelerde çalışanların psikolojik güvenliği ve psikolojik güvenliğin örgütsel çıktı olan işe angaje olmaya etkisi. Yıldız Sosyal Bilimler Enstitüsü Dergisi, 5(1), 26-40.
  • Preacher, K. J., & Hayes, A. F. (2004). SPSS and SAS procedures for estimating indirect effects in simple mediation models. Behavior Research Methods, Instruments, & Computers, 36(4), 717-731. https://doi.org/10.3758/BF03206553
  • Preacher, K. J., Rucker, D. D., & Hayes, A. F. (2007). Addressing moderated mediation hypotheses: Theory, methods, and prescriptions. Multivariate Behavioral Research, 42(1), 185-227. https://doi.org/10.1080/00273170701341316
  • Qu, R., Janssen, O., & Shi, K. (2017). Leader–member exchange and follower creativity: The moderating roles of leader and follower expectations for creativity. The International Journal of Human Resource Management, 28(4), 603-626. https://doi.org/10.1080/09585192.2015.1105843
  • Richter, A. W., Hirst, G., Van Knippenberg, D., & Baer, M. (2012). Creative self-efficacy and individual creativity in team contexts: Cross-level interactions with team informational resources. Journal of Applied Psychology, 97(6), 1282–1290. https://doi.org/10.1037/a0029359
  • Saeed, B.B., Afsar, B., Cheema, S., & Javed, F. (2019), Leader-member exchange and innovative work behavior: The role of creative process engagement, core self-evaluation, and domain knowledge, European Journal of Innovation Management, 22(1), 105-124. https://doi.org/10.1108/EJIM-11-2017-0158
  • Soyalın, M. (2019). Örgütsel etik iklim, psikolojik güvenlik, güç mesafesi yönelimi ve çalışan sesliliği davranışı arasındaki ilişkiler (Tez No. 563807) [Doktora tezi, Atatürk Üniversitesi] Yükseköğretim Kurulu Ulusal Tez Merkezi.
  • Sunar, M. A., & Canbek, M. (2021). Duygusal zekânın bireysel yaratıcılık üzerindeki etkisinde örgütsel özdeşleşmenin aracı rolü: Adana ilinde bir araştırma. Artvin Çoruh Üniversitesi Uluslararası Sosyal Bilimler Dergisi, 7(1), 101-122. https://doi.org/10.22466/acusbd.892991
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  • Tierney, P., Farmer, S. M., & Graen, G. B. (1999). An examination of leadership and employee creativity: The relevance of traits and relationships. Personnel Psychology, 52(3), 591-620. https://doi.org/10.1111/j.1744-6570.1999.tb00173.x
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  • Van Assen, M. F., & Caniëls, M. C. J. (2022). Economic and social LMX and innovative work behaviour: The moderating effect of paradox mindset. European Journal of Innovation Management, 25(6), 1057–1075. https://doi.org/10.1108/EJIM-05-2022-0234
  • Van Dyne, L., Jehn, K. A., & Cummings, A. (2002). Differential effects of strain on two forms of work performance: Individual employee sales and creativity. Journal of Organizational Behavior, 23(1), 57-74. https://doi.org/10.1002/job.127
  • Volmer, J., Spurk, D., & Niessen, C. (2012). Leader–member exchange (LMX), job autonomy, and creative work involvement. The Leadership Quarterly, 23(3), 456-465. https://doi.org/10.1016/j.leaqua.2011.10.005
  • Walumbwa, F.O., & Schaubroeck, J. (2009). Leader personality traits and employee voice behavior: Mediating roles of ethical leadership and work group psychological safety. Journal of Applied Psychology, 94(5), 1275-1286. https://doi.org/10.1037/a0015848
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  • Winston, B. (2000). High-quality leader-member exchanges minimize the potential for conflict in organizations. Business and Behavioral Sciences Track Section of Management, 7(3), 174.
  • Zeng, H., Zhao, L., & Zhao, Y. (2020). Inclusive leadership and takingcharge behavior: Roles of psychological safety and thriving at work. Frontiers in Psychology, 11(62), 1-11 https://doi.org/10.3389/fpsyg.2020.00062
  • Zhao, J., Song, F., Chen, Q., Li, M., Wang, Y., & Kong, F. (2018). Linking shyness to loneliness in Chinese adolescents: The mediating role of core self-evaluation and social support. Personality and Individual Differences, 125(3), 140-144. https://doi.org/10.1016/j.paid.2018.01.007
  • Zhou, J., & Su, Y. (2010). A missing piece of the puzzle: The organizational context in cultural patterns of creativity. Management and Organization Review, 6(3), 391-413. https://doi.org/10.1111/j.1740-8784.2010.00192.x
Toplam 70 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular İnsan Kaynakları Yönetimi, Strateji, Yönetim ve Örgütsel Davranış (Diğer)
Bölüm Makaleler
Yazarlar

Hasan Sadık Tatlı 0000-0003-1918-3188

Tuba Bıyıkbeyi 0000-0003-1770-7304

İrem Yumaç 0000-0002-3840-8912

Yayımlanma Tarihi 29 Eylül 2024
Gönderilme Tarihi 3 Nisan 2024
Kabul Tarihi 29 Temmuz 2024
Yayımlandığı Sayı Yıl 2024 Sayı: 99

Kaynak Göster

APA Tatlı, H. S., Bıyıkbeyi, T., & Yumaç, İ. (2024). MEDIATION ROLE OF PSYCHOLOGICAL SAFETY IN THE EFFECT OF LEADER-MEMBERS EXCHANGE ON INDIVIDUAL CREATIVITY. EKEV Akademi Dergisi(99), 159-173. https://doi.org/10.17753/sosekev.1464080