Lider-üye etkileşimi teorisi, çalışanlar ile liderlerin olumlu ilişkilerinin örgütlere olumlu katkılar sunacağını savunmaktadır. Bu araştırma, lider-üye etkileşiminin, psikolojik güven aracılığıyla bireysel yaratıcılığa olan etkisinin tespit edilmesi amacıyla gerçekleştirilmiştir. Araştırma İstanbul'daki çeşitli sektörlerdeki beyaz yakalı çalışanların katılımı ile yürütülmüştür. Çalışmanın örneklemi 390 beyaz yakalı çalışandan oluşmaktadır ve veriler online anket formları aracılığıyla toplanmıştır. Hipotezlerin test edilmesinde aracılık modelleri kullanılmıştır. Araştırma bulgularına göre, lider-üye etkileşimi çalışanların psikolojik güvenliğini ve yaratıcılığını olumlu yönde etkilemektedir. Ayrıca, psikolojik güvenlik çalışanların yaratıcılığını olumlu yönde etkilemektedir. Son olarak, lider-üye etkileşiminin bireysel yaratıcılığa etkisinde psikolojik güvenliğin aracılık rolü bulunmaktadır. Araştırma sonuçlarına göre, beyaz yakalı çalışanların liderleri ile olan olumlu ilişkilerinin psikolojik güveni artırarak bireysel yaratıcılığı motive ettiği tespit edilmiştir. Araştırma hipotezlerinin tamamı desteklenmiştir. Araştırma kapsamında pratik ve teorisi açısından öneriler sunulmuştur.
Agarwal, P., & Farndale, E. (2017). High-performance work systems and creativity implementation: The role of psychological capital and psychological safety. Human Resource Management Journal, 27(3), 440-458. https://doi.org/10.1111/1748-8583.12148.
Akduru, H. E. (2019). Farklılık ikliminin pozitif psikolojik sermaye üzerindeki etkisinde etik liderlik ve psikolojik güvenliğin rolü: Bir araştırma, (Tez No. 554586) [Doktora tezi, İstanbul Üniversitesi]. Yükseköğretim Kurulu Ulusal Tez Merkezi.
Amedome, Ş. N. (2023). The impact of service innovation behaviour on effective counseling delivery and psychological safety: The perspective of student-clients in Ghana, Heliyon, 9(2), 1-7. https://doi.org/10.1016/j.heliyon.2023.e13489
Aslan, Ş., & Özata, M. (2009). Lider-üye etkileşiminin (LMX) yöneticiye duyulan güven düzeyine etkisi. Sosyal Ekonomik Araştırmalar Dergisi, 9(17), 94-116.
Atwater, L., & Carmeli, A. (2009). Leader–member exchange, feelings of energy, and involvement in creative work. The Leadership Quarterly, 20(3), 264-275. https://doi.org/10.1016/j.leaqua.2007.07.009
Aydın, E., & Çilesiz, E. (2022). Örgüt iklimi, yenilikçi davranış ve bireysel yaratıcılık ilişkisi: Türkiye’de otel işletmeleri çalışanları üzerine bir araştırma. Türk Turizm Araştırmaları Dergisi, 6(1), 266–280. https://doi.org/10.26677/TR1010.2022.951
Bauer, T., & Graen, S. G. (1996). Development of leader-member exchange: A longitudinal test. Academy of Management Journal, 39(6), 1538-1567. https://doi.org/10.2307/257068
Blau, P.M. (1964). Exchange and power in social life. Wiley.
Caniels, M. C., & Veld, M. (2019). Employee ambidexterity, high performance work systems and innovative work behaviour: How much balance do we need? The International Journal of Human Resource Management, 30(4), 565-585. https://doi.org/10.1080/09585192.2016.1216881
Carmeli, A., Reiter-Palmon, R., & Ziv, E. (2010). Inclusive leadership and employee involvement in creative tasks in the workplace: The mediating role of psychological safety. Creativity Research Journal, 22(3), 250-260. https://doi.org/10.1080/10400419.2010.504654
Çiçek, B., & Çiçek, A. (2020). İşyeri nezaketsizliğinin yaratıcı çalışan performansı üzerindeki etkisi: Lider-üye etkileşiminin aracılık rolü. İş ve İnsan Dergisi, 7(2), 267-282. https://doi.org/10.18394/iid.644694
Danserreau, F., Graen, G., & Haga, W. J. (1975). A vertical dyad linkage approach to leadership within formal organizations: a longitudinal investigation of the role making process. Organizational Behavior and Human Performance, 13, 46-78. https://doi.org/10.1016/0030-5073(75)90005-7
Edmondson AC. (2003). Managing the risk of learning: Psychological safety in work teams. In MA West (Eds.), International Handbook of Organizational Teamwork and Cooperative Working, (pp. 255–76). Blackwell
Edmondson, A. (1999). Psychological safety and learning behaviors in work teams. Administrative Science Quarterly, 44(2), 350-383. https://doi.org/10.2307/2666999
Edmondson, A. C., & Mogelof, J. P. (2004). Explaining psychological safety in innovation teams: Organizational culture, team dynamics, or personality. Creativity and Innovation in Organizational Teams, 21, 28. https://doi.org/10.4324/9781410615732
Edmonson, A. C. (2004). Psychological safety, trust, and learning: A grouplevel lens. In R. M. Kramer & K. S. Cook (Eds.), Trust and distrust in organizations: Dilemmas and approaches (pp. 239–272) New York: Russell sage foundation.
Ercan, S. (2019). Lider-üye etkileşimi, yenilikçi iş davranışı, işe adanmışlık, örgütsel özdeşleşme ilişkisinde örgütsel adaletin rolü (Tez No. 538526) [Doktora tezi, Maltepe Üniversitesi]. Yükseköğretim Kurulu Ulusal Tez Merkezi.
Gong, Y., Cheung, S. Y., Wang, M., & Huang, J. C. (2012). Unfolding the proactive process for creativity: Integration of the employee proactivity, information exchange, and psychological safety perspectives. Journal of Management, 38(5), 1611-1633. https://doi.org/10.1177/0149206310380250
Gong, Y., Zhou, J., & Chang, S. (2013). Core knowledge employee creativity and firm performance: The moderating role of riskiness orientation, firm size, and realized absorptive capacity. Personnel Psychology, 66(2), 443-482. https://doi.org/10.1111/peps.12024
Graen, G. B., & Uhl-Bien, M. (1995). Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective. The Leadership Quarterly, 6(2), 219-247. https://doi.org/10.1016/1048-9843(95)90036-5
Graen, G. B., Hui, C., & Taylor, E. A. (2006). Experience-based learning about LMX leadership and fairness in project teams: A dyadic directional approach. Academy of Management Learning & Education, 5(4), 448-460. https://doi.org/10.5465/AMLE.2006.23473205
Güler, M. (2019). Lider üye etkileşimi ve çatışma yönetim stili ilişkisi: Bir alan araştırması. OPUS International Journal of Society Researches, 11(18), 1136-1166. https://doi.org/10.26466/opus.529924
Gürbüz, S. (2021). Sosyal bilimlerde aracı, düzenleyici ve durumsal etki analizleri. Seçkin.
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Hu, J., Erdogan, B., Jiang, K., Bauer, T. N., & Liu, S. (2018). Leader humility and team creativity: The role of team information sharing, psychological safety, and power distance. Journal of Applied Psychology, 103(3), 313. https://doi.org/10.1037/apl0000277
Joo, B. K., Yoon, S. K., & Galbraith, D. (2023). The effects of organizational trust and empowering leadership on group conflict: Psychological safety as a mediator. Organization Management Journal, 20(1), 4-16. https://doi.org/10.1108/OMJ-07-2021-1308
Kahn W.A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724. https://doi.org/10.2307/256287
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Karakowsky, L., Podolsky, M., & Elangovan, A. R. (2020). Signaling trustworthiness: The effect of leader humor on feedback-seeking behavior. The Journal of Social Psychology, 160(2), 170–189. https://doi.org/10.1080/00224545.2019.1620161
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MEDIATION ROLE OF PSYCHOLOGICAL SAFETY IN THE EFFECT OF LEADER-MEMBERS EXCHANGE ON INDIVIDUAL CREATIVITY
Leader-member exchange theory argues that positive relationships between employees and leaders will positively contribute to organizations. This research was conducted to determine the effect of leader-member exchange on individual creativity through psychological safety. The research was performed with white-collar employees in various sectors in Istanbul. The study sample consists of 390 white-collar employees, and the data were collected through online survey forms. Mediation models were used to test the hypotheses. According to research findings, leader-member exchange positively affects employees' psychological safety and creativity. Additionally, psychological safety positively affects employees' creativity. Finally, psychological safety has a mediating role in the effect of leader-member exchange on individual creativity. According to the research results, the positive relationships of white-collar employees with their leaders motivate individual creativity by increasing psychological confidence. All research hypotheses were supported. Suggestions have been provided in terms of both practical and theoretical aspects.
Agarwal, P., & Farndale, E. (2017). High-performance work systems and creativity implementation: The role of psychological capital and psychological safety. Human Resource Management Journal, 27(3), 440-458. https://doi.org/10.1111/1748-8583.12148.
Akduru, H. E. (2019). Farklılık ikliminin pozitif psikolojik sermaye üzerindeki etkisinde etik liderlik ve psikolojik güvenliğin rolü: Bir araştırma, (Tez No. 554586) [Doktora tezi, İstanbul Üniversitesi]. Yükseköğretim Kurulu Ulusal Tez Merkezi.
Amedome, Ş. N. (2023). The impact of service innovation behaviour on effective counseling delivery and psychological safety: The perspective of student-clients in Ghana, Heliyon, 9(2), 1-7. https://doi.org/10.1016/j.heliyon.2023.e13489
Aslan, Ş., & Özata, M. (2009). Lider-üye etkileşiminin (LMX) yöneticiye duyulan güven düzeyine etkisi. Sosyal Ekonomik Araştırmalar Dergisi, 9(17), 94-116.
Atwater, L., & Carmeli, A. (2009). Leader–member exchange, feelings of energy, and involvement in creative work. The Leadership Quarterly, 20(3), 264-275. https://doi.org/10.1016/j.leaqua.2007.07.009
Aydın, E., & Çilesiz, E. (2022). Örgüt iklimi, yenilikçi davranış ve bireysel yaratıcılık ilişkisi: Türkiye’de otel işletmeleri çalışanları üzerine bir araştırma. Türk Turizm Araştırmaları Dergisi, 6(1), 266–280. https://doi.org/10.26677/TR1010.2022.951
Bauer, T., & Graen, S. G. (1996). Development of leader-member exchange: A longitudinal test. Academy of Management Journal, 39(6), 1538-1567. https://doi.org/10.2307/257068
Blau, P.M. (1964). Exchange and power in social life. Wiley.
Caniels, M. C., & Veld, M. (2019). Employee ambidexterity, high performance work systems and innovative work behaviour: How much balance do we need? The International Journal of Human Resource Management, 30(4), 565-585. https://doi.org/10.1080/09585192.2016.1216881
Carmeli, A., Reiter-Palmon, R., & Ziv, E. (2010). Inclusive leadership and employee involvement in creative tasks in the workplace: The mediating role of psychological safety. Creativity Research Journal, 22(3), 250-260. https://doi.org/10.1080/10400419.2010.504654
Çiçek, B., & Çiçek, A. (2020). İşyeri nezaketsizliğinin yaratıcı çalışan performansı üzerindeki etkisi: Lider-üye etkileşiminin aracılık rolü. İş ve İnsan Dergisi, 7(2), 267-282. https://doi.org/10.18394/iid.644694
Danserreau, F., Graen, G., & Haga, W. J. (1975). A vertical dyad linkage approach to leadership within formal organizations: a longitudinal investigation of the role making process. Organizational Behavior and Human Performance, 13, 46-78. https://doi.org/10.1016/0030-5073(75)90005-7
Edmondson AC. (2003). Managing the risk of learning: Psychological safety in work teams. In MA West (Eds.), International Handbook of Organizational Teamwork and Cooperative Working, (pp. 255–76). Blackwell
Edmondson, A. (1999). Psychological safety and learning behaviors in work teams. Administrative Science Quarterly, 44(2), 350-383. https://doi.org/10.2307/2666999
Edmondson, A. C., & Mogelof, J. P. (2004). Explaining psychological safety in innovation teams: Organizational culture, team dynamics, or personality. Creativity and Innovation in Organizational Teams, 21, 28. https://doi.org/10.4324/9781410615732
Edmonson, A. C. (2004). Psychological safety, trust, and learning: A grouplevel lens. In R. M. Kramer & K. S. Cook (Eds.), Trust and distrust in organizations: Dilemmas and approaches (pp. 239–272) New York: Russell sage foundation.
Ercan, S. (2019). Lider-üye etkileşimi, yenilikçi iş davranışı, işe adanmışlık, örgütsel özdeşleşme ilişkisinde örgütsel adaletin rolü (Tez No. 538526) [Doktora tezi, Maltepe Üniversitesi]. Yükseköğretim Kurulu Ulusal Tez Merkezi.
Gong, Y., Cheung, S. Y., Wang, M., & Huang, J. C. (2012). Unfolding the proactive process for creativity: Integration of the employee proactivity, information exchange, and psychological safety perspectives. Journal of Management, 38(5), 1611-1633. https://doi.org/10.1177/0149206310380250
Gong, Y., Zhou, J., & Chang, S. (2013). Core knowledge employee creativity and firm performance: The moderating role of riskiness orientation, firm size, and realized absorptive capacity. Personnel Psychology, 66(2), 443-482. https://doi.org/10.1111/peps.12024
Graen, G. B., & Uhl-Bien, M. (1995). Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective. The Leadership Quarterly, 6(2), 219-247. https://doi.org/10.1016/1048-9843(95)90036-5
Graen, G. B., Hui, C., & Taylor, E. A. (2006). Experience-based learning about LMX leadership and fairness in project teams: A dyadic directional approach. Academy of Management Learning & Education, 5(4), 448-460. https://doi.org/10.5465/AMLE.2006.23473205
Güler, M. (2019). Lider üye etkileşimi ve çatışma yönetim stili ilişkisi: Bir alan araştırması. OPUS International Journal of Society Researches, 11(18), 1136-1166. https://doi.org/10.26466/opus.529924
Gürbüz, S. (2021). Sosyal bilimlerde aracı, düzenleyici ve durumsal etki analizleri. Seçkin.
Hair J. F. Jr., Anderson R. E., Tatham R. L., & Black W. C. (2014). Multivariate data analysis. Macmillan.
Hayes, A. F. (2018). Partial, conditional, and moderated moderated mediation: Quantification, inference, and interpretation. Communication Monographs, 85(1), 4-40. https://doi.org/10.1080/03637751.2017.1352100
Hu, J., Erdogan, B., Jiang, K., Bauer, T. N., & Liu, S. (2018). Leader humility and team creativity: The role of team information sharing, psychological safety, and power distance. Journal of Applied Psychology, 103(3), 313. https://doi.org/10.1037/apl0000277
Joo, B. K., Yoon, S. K., & Galbraith, D. (2023). The effects of organizational trust and empowering leadership on group conflict: Psychological safety as a mediator. Organization Management Journal, 20(1), 4-16. https://doi.org/10.1108/OMJ-07-2021-1308
Kahn W.A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724. https://doi.org/10.2307/256287
Kanbur, E., & Özyer, K. (2016). Çalışanların bireysel yaratıcılık düzeylerinin iç girişimcilik performanslarına etkisi. Yönetim ve Ekonomi Araştırmaları Dergisi, 14(2), 264-275. http://dx.doi.org/10.11611/JMER178484
Karakowsky, L., Podolsky, M., & Elangovan, A. R. (2020). Signaling trustworthiness: The effect of leader humor on feedback-seeking behavior. The Journal of Social Psychology, 160(2), 170–189. https://doi.org/10.1080/00224545.2019.1620161
Karcıoğlu, F., & Kaygın, E. (2013). The effect of understanding of transformational leadership on creavitiy and ınnovation. KAU IIBF Dergisi, 4(5), 99-111.
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Khalili, A. (2018). Creativity and innovation through LMX and personal initiative. Journal of Organizational Change Management, 31(2), 323-333. https://doi.org/10.1108/JOCM-09-2016-0183
Kurtuluş, K. (2011). Araştırma yöntemleri. Türkmen Kitabevi.
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Martin, R., Thomas, G., Legood, A., & Dello Russo, S. (2018), Leader-member exchange (LMX) differentiation and work outcomes: Conceptual clarification and critical review. Journal of Organizational Behavior, 39(2), 151-168. https://doi.org/10.1002/job.2202
Kirrane, M., Kilroy, S., Kidney, R., Flood, P. C., & Bauwens, R. (2019). The relationship between attachment style and creativity: The mediating roles of LMX and TMX. European Journal of Work and Organizational Psychology, 28(6), 784-799. https://doi.org/10.1080/1359432X.2019.1646247
Michelsen, C. S. (2008). Management by cross-training. charleston. Booksurge.
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Toplam 70 adet kaynakça vardır.
Ayrıntılar
Birincil Dil
İngilizce
Konular
İnsan Kaynakları Yönetimi, Strateji, Yönetim ve Örgütsel Davranış (Diğer)
Tatlı, H. S., Bıyıkbeyi, T., & Yumaç, İ. (2024). MEDIATION ROLE OF PSYCHOLOGICAL SAFETY IN THE EFFECT OF LEADER-MEMBERS EXCHANGE ON INDIVIDUAL CREATIVITY. EKEV Akademi Dergisi(99), 159-173. https://doi.org/10.17753/sosekev.1464080