Needs Assessment for Business Turkish for Syrians under Temporary Protection in Türkiye

Year 2025, Volume: 15 Issue: 1, 96 - 116

Eser Kocaman Gürata , Mustafa Durmuş , Hüseyin Göçmenler , İsa Koyuncu

https://doi.org/10.19126/suje.1590377

Abstract

This study investigates the language learning needs of Syrians under Temporary Protection (SuTPs) in Türkiye, aiming to develop a specialized Business Turkish Course to enhance their social and economic integration. Following the outbreak of the Syrian civil war in 2011, Türkiye has seen a significant influx of over 3 million Syrians, creating urgent demands for effective language acquisition to navigate business environments successfully. To assess the specific Turkish language skills required, a qualitative research design employing embedded single case study methodology was utilized. Data were gathered through semi-structured interviews with stakeholders from governmental organizations and non-governmental entities, alongside quantitative surveys targeting 309 Syrian participants. The analysis revealed critical barriers, including insufficient Turkish proficiency and language-based challenges in business communications. Findings underscored the necessity of fostering skills in speaking, reading, listening, and writing to support effective participation in business activities. The results indicate a robust demand for a Business Turkish course tailored to real-world contexts, which integrates legal procedural guidance and practical task execution. The study advocates for the development of curricula that align with global language frameworks, addressing the unique challenges faced by Syrian refugees in the Turkish labor market and contributing to their economic integration.

Keywords

Language Needs Assessment, Teaching Turkish as a Second Language, Language for Specific Purposes, Business Turkish, Syrian Refugees

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