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Correlationship between job and life satisfaction: A research on occupational characteristics

Yıl 2022, Cilt 4, Sayı 1, 1 - 13, 30.06.2022
https://doi.org/10.48119/toleho.1037497

Öz

The study aims to conduct relationship analysis to explain the perceptions of job and life satisfaction with occupational information of tour guides. Tour guides are the first people tourists encounter when they go to a destination. Considering the service offered in forming the perception, image and trust idea about the destination, it is crucial to determine whether tour guides are satisfied with their job and life. Tour guides working in Turkey, who lead about 51 million visitors annually, constitute the research universe. 747 questionnaires were distributed, but only 408 of the collected data were considered valid. Based on the data obtained, a significant and positive relationship was found between the participants’ job and life satisfaction levels. As job satisfaction increases, life satisfaction increases, and as life satisfaction increases, job satisfaction increases as well. A significant and positive relationship was also identified between job satisfaction sub-dimensions such as management, career, wage and job structure, and life satisfaction. However, no significant relationship was found between colleagues and life satisfaction. 

Kaynakça

  • Acun, A. (2016). İş Aile Çatışması Ve Turist Rehberlerinin İşten Ayrılma Niyetlerine Etkisi, [Work-Family Conflict And The Effect of Tourist Guide Turnover Intention], (Unpublished Master Thesis), Balıkesir University Institute of Social Sciences, Balıkesir.
  • Ahipaşaoğlu, S. (2001). Turizmde Rehberlik, [Guidance in Tourism], Ankara: Detay Yayıncılık.
  • Al, S. (2018). Akademisyenlerin İş Doyumu İle Tükenmişlik Düzeyleri Arasındaki İlişki Ve Bir Araştırma, [The Relation Between The Job Safisfaction And Burnuot Levels In Academic Personnel And A Research], (Unpublished Master Thesis). Beykent University Institute of Social Sciences, İstanbul.
  • Ap, J. & Wong, K.K. (2001). Case Study On Tour Guiding: Professionalism, Issues And Problems. Tourism Management. 22(5), pp. 551-563.
  • Batan, S.N. (2016). Yetişkinlerde Psikolojik Dayanıklılık Ve Dini Başa Çıkmanın Yaşam Doyumuna Etkisi, [Effects of Psychological Resilience And Religious Coping On Life Satisfaction Among Adults], (Unpublished PhD Thesis). Marmara University Institute of Social Sciences İstanbul.
  • Büber, M. (2017). Çalışanların Tükenmişlik Düzeylerinin İş Doyumu Ve Yaşam Doyumu Üzerine Etkisi: Balıkçı Sınıfı Gemi Adamları Üzerine Bir Araştırma, [The Effects of Burnout Level On Job And Life Satisfaction: An Aplication On Fishing Vessel Seafarers], (Unpublished Master Thesis). Dokuz Eylül University Institute of Social Sciences, İzmir.
  • Büyükkuru, M. (2015). Turist Rehberlerinin İletişim Becerilerinin Turistlerin Tur Deneyimi Üzerine Etkisi: Nevşehir İlinde Bir Araştırma, [The Effect Of Communication Skills Of Tourist Guides On Tourists' Tour Experiences: A research in Nevşehir], (Unpublished Master Thesis). Anadolu University Institute of Social Sciences, Eskişehir.
  • Çakır, A. (2010). Profesyonel Turist Rehberlerinin Çalışma Biçimi Ve Mesleki Eğitim Süreleri İle İş Tatminleri Arasındaki İlişki, [The Relationship of Job Satisfaction Between The Working Schemes And The Duration of Educational Period of Tourist Guides], (Unpublished Master Thesis). Atatürk University Institute of Social Sciences, Erzurum.
  • Çeçen, A.R. (2007). Üniversite Öğrencilerinin Cinsiyet Ve Yaşam Doyumu Düzeylerine Göre Sosyal Ve Duygusal Yalnızlık Düzeylerinin İncelenmesi, [An Investigation of University Students’ Social and Emotional Loneliness Levels According to Their Gender and Life Satisfaction] Mersin Üniversitesi Eğitim Fakültesi Dergisi, 3(2), pp. 180-190.
  • Çiçek, B. (2013). Profesyonel Turist Rehberlerinin Performans Kriterleri İle Çalışma Koşulları Arasındaki İlişki, [The Relationship Between The Criteria And Of A Professional Tourist Guides' Performance And Working Conditions: Antalya Sample], (Unpublished Master Thesis). Antalya Örneği, Akdeniz University Institute of Social Sciences, Antalya
  • Çivilidağ, A. (2011). Üniversitelerdeki Öğretim Elemanlarının Pisikolojik Taciz (Mobbig), İş Doyumu Ve Algılanan Sosyal Destek Düzeyleri, [At The Universities Academics Staff’s Mobbing, Job Satisfaction And Perceived Social Support Levels], (Unpublished PhD Thesis), Selçuk University Institute of Educational Sciences, Konya.
  • Cranny, C.L., Smith, P.C. & Stone, E.F. (1992). Job Satisfaction: How People Feel About Their Job & How It Affects Their Performance, New York: Lexington Books.
  • Dalkıran, D. (2015). Halk Sağlığı Müdürlüğünde Çalışan Personelin İş Tatmini Ve Yaşam Doyumu Arasındaki İlişkinin Değerlendirilmesi: İstanbul Örneği, [Determination The Relationship Between Lidership And Job Satisfaction In Services Business: A Case Study], (Unpublished Master Thesis). Beykent University Institute of Social Sciences, İstanbul.
  • Davran, D. (2014). Örgütsel Bağlılık Ve İş Tatmini İlişkisi; Van İli İlk Ve Ortaokulları Öğretmenleri Üzerine Bir Uygulama, [The Relationship Between Job Satisfaction And Organizational Commitment: A Study On The Elementary And Secondary Teachers In Van City], (Unpublished Master Thesis). Yüzüncüyıl University Institute of Social Sciences, Van.HNH
  • Diener, E., Emmons, R. A., Larsen, R. J. & Griffin, S. (1985). The Satisfaction with Life Scale. Journal of Personality Assessment, 49, pp. 71-75.
  • Erdil, O., Keskin, H., İmamoğlu, S.Z. & Erat, S. (2004). Yönetim Tarzı Çalışma Koşulları, Arkadaşlık Ortamı Ve Takdir Edilme Duygusu İle İş Tatmini Arasındaki İlişkiler: Tekstil Sektöründe Bir Uygulama, [The Relationship Between Supervision Style, Working Conditions, Co-Workers Behavior, Recognition And Job Satisfaction: A Field Research On Textile Firms], Doğuş Üniversitesi Dergisi. 5(1), pp. 17-26.
  • Gökdemir, S. & Hacıoğlu, N. (2018). Turist Rehberlerinde Tükenmişlik Ve Meslekten Ayrılma Niyeti, [Burnout Level and Intention of Leaving the Tourist Guide Profession in Turkey], Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 21(39), pp. 511-541.
  • Gül, T. (2016). İşgörenlerde İş ve Yaşam Doyumu İlişkisi: Çalışma Sosyolojisi Bağlamında Bir Araştırma (Konaklama İşletmeleri Üzerine, Kuşadası Örneği) [Employees' Work And Life Satisfaction Study On Sociology In The Context Of A Study On The Relationship (Hospitality Industry Sample, Kuşadası)]. (Unpublished PhD Thesis), Gazi University Institute of Social Sciences, Ankara.
  • Gupta, K. & Garg, I. (2017). Investigation of Job Satisfaction Among Employees: A Case of Hospitality Industry in Ambala (India). Voice of Research, 6(1), pp. 50-56.
  • Güzel, Ö., Gök, A. & İşler, D.B. (2013), Duygusal Emek Ve İşten Ayrılma Niyeti İlişkisi: Turist Rehberleri Üzerine Bir Araştırma, [The Relationship Between Emotional Labor and Intention to Leave the Job: A Study on Tourist Guides]. Seyahat Ve Otel İşletmeciliği Dergisi, 10(3), pp. 107-123
  • Işık C, Sirakaya-Turk E & Ongan S. (2020). Testing The Efficacy Of The Economic Policy Uncertainty Index On Tourism Demand In USMCA: Theory And Evidence. Tourism Economics. 26(8), pp. 1344-1357.
  • Jiang, Z. & Hu, X. (2015). Knowledge Sharing And Life Satisfaction: The Roles of Colleague Relationships And Gender, Social Indicators Research, 126(1), pp. 379-394.
  • Kabakulak, A. (2018). Kişilik Özelliklerinin Mesleki Tutum Ve İş Doyumuna Etkisi: Turist Rehberleri Üzerine Bir Araştırma, [The Effects of Personal Traits On Job Attitudes And Job Satisfaction: A Research On Tourist Guides], (Unpublished Master Thesis). Afyon Kocatepe University Institute of Social Sciences, Afyonkarahisar.
  • Kaplan, H. (2014). İş Doyumu-Yaşam Doyumu İlişkisi Denizli Servergazi Devlet Hastanesi Hemşire-Ebe Hemşireler Örneği, [The Relati̇onshi̇p Between Job Sati̇sfacti̇on And Li̇fe Sati̇sfacti̇on: Deni̇zli̇ Servergazi̇ State Hospi̇tal Examples of Nurse And Mi̇dwi̇ves], (Unpublished Master Thesis). Beykent University Institute of Social Sciences, İstanbul.
  • Keser, A. (2005). İş Doyumu Ve Yaşam Doyumu İlişkisi: Otomotiv Sektöründe Bir Uygulama, [The Relationship Between Life Satisfaction And Job Satisfaction: A Practice In Automobile Sector]. Çalışma Ve Toplum, 4(1), 77-95.
  • Köroğlu, Ö. (2011). İş Doyumu Ve Motivasyon Düzeylerini Etkileyen Faktörlerin Performansla Ilişkisi: Turist Rehberleri Üzerine Bir Araştırma, [The Relationship of the Factors Which Affect the Level of Job Satisfaction and Motivation with Performance: An Investigation on Tourist Guides], (Unpublished PhD Thesis), Balıkesir University Institute of Social Sciences, Balıkesir,
  • Koscak, M., Knezevic, M., Binder, D., Pelaez-Verdet, A., Isik, C., Micic, V., Katarina Borisavljevic, & Segota, T. (2021). Exploring the neglected voices of children in sustainable tourism development: A comparative study in Six European Tourist Destinations, Journal Of Sustainable Tourism, 10(1080), pp. 1-20
  • Kubilay, S. (2013). Eğitim Kurumlarında Görev Yapan Yöneticilerin İş Doyumu Ve Yaşam Doyumu Düzeylerinin İncelenmesi: Niğde İli Örneği, [Analysis Of The Job And Life Satisfaction Levels Of The Administrators Working In Educational Institutions: Sample Of Niğde], (Unpublished Master Thesis). Erciyes University Institute of Social Sciences, Kayseri.
  • Mafini, C. & Dlodlo, N. (2014). The Relationship Between Extrinsic Motivation, Job Satisfaction And Life Satisfaction Amongst Employees in A Public Organisation. Sa Journal of Industrial Psychology, 40(1), pp 1-12.
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Yıl 2022, Cilt 4, Sayı 1, 1 - 13, 30.06.2022
https://doi.org/10.48119/toleho.1037497

Öz

Kaynakça

  • Acun, A. (2016). İş Aile Çatışması Ve Turist Rehberlerinin İşten Ayrılma Niyetlerine Etkisi, [Work-Family Conflict And The Effect of Tourist Guide Turnover Intention], (Unpublished Master Thesis), Balıkesir University Institute of Social Sciences, Balıkesir.
  • Ahipaşaoğlu, S. (2001). Turizmde Rehberlik, [Guidance in Tourism], Ankara: Detay Yayıncılık.
  • Al, S. (2018). Akademisyenlerin İş Doyumu İle Tükenmişlik Düzeyleri Arasındaki İlişki Ve Bir Araştırma, [The Relation Between The Job Safisfaction And Burnuot Levels In Academic Personnel And A Research], (Unpublished Master Thesis). Beykent University Institute of Social Sciences, İstanbul.
  • Ap, J. & Wong, K.K. (2001). Case Study On Tour Guiding: Professionalism, Issues And Problems. Tourism Management. 22(5), pp. 551-563.
  • Batan, S.N. (2016). Yetişkinlerde Psikolojik Dayanıklılık Ve Dini Başa Çıkmanın Yaşam Doyumuna Etkisi, [Effects of Psychological Resilience And Religious Coping On Life Satisfaction Among Adults], (Unpublished PhD Thesis). Marmara University Institute of Social Sciences İstanbul.
  • Büber, M. (2017). Çalışanların Tükenmişlik Düzeylerinin İş Doyumu Ve Yaşam Doyumu Üzerine Etkisi: Balıkçı Sınıfı Gemi Adamları Üzerine Bir Araştırma, [The Effects of Burnout Level On Job And Life Satisfaction: An Aplication On Fishing Vessel Seafarers], (Unpublished Master Thesis). Dokuz Eylül University Institute of Social Sciences, İzmir.
  • Büyükkuru, M. (2015). Turist Rehberlerinin İletişim Becerilerinin Turistlerin Tur Deneyimi Üzerine Etkisi: Nevşehir İlinde Bir Araştırma, [The Effect Of Communication Skills Of Tourist Guides On Tourists' Tour Experiences: A research in Nevşehir], (Unpublished Master Thesis). Anadolu University Institute of Social Sciences, Eskişehir.
  • Çakır, A. (2010). Profesyonel Turist Rehberlerinin Çalışma Biçimi Ve Mesleki Eğitim Süreleri İle İş Tatminleri Arasındaki İlişki, [The Relationship of Job Satisfaction Between The Working Schemes And The Duration of Educational Period of Tourist Guides], (Unpublished Master Thesis). Atatürk University Institute of Social Sciences, Erzurum.
  • Çeçen, A.R. (2007). Üniversite Öğrencilerinin Cinsiyet Ve Yaşam Doyumu Düzeylerine Göre Sosyal Ve Duygusal Yalnızlık Düzeylerinin İncelenmesi, [An Investigation of University Students’ Social and Emotional Loneliness Levels According to Their Gender and Life Satisfaction] Mersin Üniversitesi Eğitim Fakültesi Dergisi, 3(2), pp. 180-190.
  • Çiçek, B. (2013). Profesyonel Turist Rehberlerinin Performans Kriterleri İle Çalışma Koşulları Arasındaki İlişki, [The Relationship Between The Criteria And Of A Professional Tourist Guides' Performance And Working Conditions: Antalya Sample], (Unpublished Master Thesis). Antalya Örneği, Akdeniz University Institute of Social Sciences, Antalya
  • Çivilidağ, A. (2011). Üniversitelerdeki Öğretim Elemanlarının Pisikolojik Taciz (Mobbig), İş Doyumu Ve Algılanan Sosyal Destek Düzeyleri, [At The Universities Academics Staff’s Mobbing, Job Satisfaction And Perceived Social Support Levels], (Unpublished PhD Thesis), Selçuk University Institute of Educational Sciences, Konya.
  • Cranny, C.L., Smith, P.C. & Stone, E.F. (1992). Job Satisfaction: How People Feel About Their Job & How It Affects Their Performance, New York: Lexington Books.
  • Dalkıran, D. (2015). Halk Sağlığı Müdürlüğünde Çalışan Personelin İş Tatmini Ve Yaşam Doyumu Arasındaki İlişkinin Değerlendirilmesi: İstanbul Örneği, [Determination The Relationship Between Lidership And Job Satisfaction In Services Business: A Case Study], (Unpublished Master Thesis). Beykent University Institute of Social Sciences, İstanbul.
  • Davran, D. (2014). Örgütsel Bağlılık Ve İş Tatmini İlişkisi; Van İli İlk Ve Ortaokulları Öğretmenleri Üzerine Bir Uygulama, [The Relationship Between Job Satisfaction And Organizational Commitment: A Study On The Elementary And Secondary Teachers In Van City], (Unpublished Master Thesis). Yüzüncüyıl University Institute of Social Sciences, Van.HNH
  • Diener, E., Emmons, R. A., Larsen, R. J. & Griffin, S. (1985). The Satisfaction with Life Scale. Journal of Personality Assessment, 49, pp. 71-75.
  • Erdil, O., Keskin, H., İmamoğlu, S.Z. & Erat, S. (2004). Yönetim Tarzı Çalışma Koşulları, Arkadaşlık Ortamı Ve Takdir Edilme Duygusu İle İş Tatmini Arasındaki İlişkiler: Tekstil Sektöründe Bir Uygulama, [The Relationship Between Supervision Style, Working Conditions, Co-Workers Behavior, Recognition And Job Satisfaction: A Field Research On Textile Firms], Doğuş Üniversitesi Dergisi. 5(1), pp. 17-26.
  • Gökdemir, S. & Hacıoğlu, N. (2018). Turist Rehberlerinde Tükenmişlik Ve Meslekten Ayrılma Niyeti, [Burnout Level and Intention of Leaving the Tourist Guide Profession in Turkey], Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 21(39), pp. 511-541.
  • Gül, T. (2016). İşgörenlerde İş ve Yaşam Doyumu İlişkisi: Çalışma Sosyolojisi Bağlamında Bir Araştırma (Konaklama İşletmeleri Üzerine, Kuşadası Örneği) [Employees' Work And Life Satisfaction Study On Sociology In The Context Of A Study On The Relationship (Hospitality Industry Sample, Kuşadası)]. (Unpublished PhD Thesis), Gazi University Institute of Social Sciences, Ankara.
  • Gupta, K. & Garg, I. (2017). Investigation of Job Satisfaction Among Employees: A Case of Hospitality Industry in Ambala (India). Voice of Research, 6(1), pp. 50-56.
  • Güzel, Ö., Gök, A. & İşler, D.B. (2013), Duygusal Emek Ve İşten Ayrılma Niyeti İlişkisi: Turist Rehberleri Üzerine Bir Araştırma, [The Relationship Between Emotional Labor and Intention to Leave the Job: A Study on Tourist Guides]. Seyahat Ve Otel İşletmeciliği Dergisi, 10(3), pp. 107-123
  • Işık C, Sirakaya-Turk E & Ongan S. (2020). Testing The Efficacy Of The Economic Policy Uncertainty Index On Tourism Demand In USMCA: Theory And Evidence. Tourism Economics. 26(8), pp. 1344-1357.
  • Jiang, Z. & Hu, X. (2015). Knowledge Sharing And Life Satisfaction: The Roles of Colleague Relationships And Gender, Social Indicators Research, 126(1), pp. 379-394.
  • Kabakulak, A. (2018). Kişilik Özelliklerinin Mesleki Tutum Ve İş Doyumuna Etkisi: Turist Rehberleri Üzerine Bir Araştırma, [The Effects of Personal Traits On Job Attitudes And Job Satisfaction: A Research On Tourist Guides], (Unpublished Master Thesis). Afyon Kocatepe University Institute of Social Sciences, Afyonkarahisar.
  • Kaplan, H. (2014). İş Doyumu-Yaşam Doyumu İlişkisi Denizli Servergazi Devlet Hastanesi Hemşire-Ebe Hemşireler Örneği, [The Relati̇onshi̇p Between Job Sati̇sfacti̇on And Li̇fe Sati̇sfacti̇on: Deni̇zli̇ Servergazi̇ State Hospi̇tal Examples of Nurse And Mi̇dwi̇ves], (Unpublished Master Thesis). Beykent University Institute of Social Sciences, İstanbul.
  • Keser, A. (2005). İş Doyumu Ve Yaşam Doyumu İlişkisi: Otomotiv Sektöründe Bir Uygulama, [The Relationship Between Life Satisfaction And Job Satisfaction: A Practice In Automobile Sector]. Çalışma Ve Toplum, 4(1), 77-95.
  • Köroğlu, Ö. (2011). İş Doyumu Ve Motivasyon Düzeylerini Etkileyen Faktörlerin Performansla Ilişkisi: Turist Rehberleri Üzerine Bir Araştırma, [The Relationship of the Factors Which Affect the Level of Job Satisfaction and Motivation with Performance: An Investigation on Tourist Guides], (Unpublished PhD Thesis), Balıkesir University Institute of Social Sciences, Balıkesir,
  • Koscak, M., Knezevic, M., Binder, D., Pelaez-Verdet, A., Isik, C., Micic, V., Katarina Borisavljevic, & Segota, T. (2021). Exploring the neglected voices of children in sustainable tourism development: A comparative study in Six European Tourist Destinations, Journal Of Sustainable Tourism, 10(1080), pp. 1-20
  • Kubilay, S. (2013). Eğitim Kurumlarında Görev Yapan Yöneticilerin İş Doyumu Ve Yaşam Doyumu Düzeylerinin İncelenmesi: Niğde İli Örneği, [Analysis Of The Job And Life Satisfaction Levels Of The Administrators Working In Educational Institutions: Sample Of Niğde], (Unpublished Master Thesis). Erciyes University Institute of Social Sciences, Kayseri.
  • Mafini, C. & Dlodlo, N. (2014). The Relationship Between Extrinsic Motivation, Job Satisfaction And Life Satisfaction Amongst Employees in A Public Organisation. Sa Journal of Industrial Psychology, 40(1), pp 1-12.
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Ayrıntılar

Birincil Dil İngilizce
Konular Otelcilik, Konaklama, Spor ve Turizm
Bölüm Peer-reviewed Articles
Yazarlar

Alper BOZBAŞ>
Bir kuruma bağlı değildir
0000-0002-6282-8845
Türkiye


Tolga GÜL> (Sorumlu Yazar)
ALANYA ALAADDİN KEYKUBAT ÜNİVERSİTESİ
0000-0002-5218-082X
Türkiye

Yayımlanma Tarihi 30 Haziran 2022
Başvuru Tarihi 16 Aralık 2021
Kabul Tarihi 23 Şubat 2022
Yayınlandığı Sayı Yıl 2022, Cilt 4, Sayı 1

Kaynak Göster

APA Bozbaş, A. & Gül, T. (2022). Correlationship between job and life satisfaction: A research on occupational characteristics . Journal of Tourism Leisure and Hospitality , 4 (1) , 1-13 . DOI: 10.48119/toleho.1037497

Abstracting & Indexing

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