Turizm Akademik Dergisi 2149-1690 Muharrem TUNA Tourism (Other) Turizm (Diğer) The Dark Side of Performance Pressure: Affective Events Theory Perspective Performans Baskısının Karanlık Yüzü: Duygusal Olaylar Teorisi Perspektifi https://orcid.org/0000-0001-9689-4608 Ağbay Nurulah Cihan BİTLİS EREN ÜNİVERSİTESİ https://orcid.org/0000-0002-7712-703X Kılıç Özel BİTLİS EREN ÜNİVERSİTESİ 12 20 2025 12 2 275 292 10 07 2025 12 08 2025 Copyright © 2014, Turizm Akademik Dergisi 2014 Turizm Akademik Dergisi

The purpose of this study is to examine the effect of performance pressure on counterproductive work behaviors and turnover intention from the perspective of affective events theory. The research population was defined as employees working in five-star hotels operating in Antalya. Data were collected from employees of 12 five-star hotels that agreed to participate in the study. Convenience sampling was employed, and analyses were conducted with 424 valid questionnaires. In analyzing the research data, the Partial Least Squares (PLS) method, a type of structural equation modeling (SEM), was applied using the SmartPLS software. The findings indicate that performance pressure affects both organizational and individual dimensions of counterproductive work behavior. Notably, the tendency toward individual counterproductive work behavior is more strongly affected by performance pressure. Furthermore, the results demonstrate that performance pressure positively affects employees’ turnover intention.

Bu çalışmanın amacı performans baskısının üretkenlik karşıtı iş davranışları ve işten ayrılma niyetine etkisini duygusal olaylar teorisi perspektifinde araştırmaktır. Araştırmanın evreni Antalya ilinde faaliyet gösteren beş yıldızlı otel işgörenleri olarak belirlenmiştir. Veriler, araştırmaya katılmayı kabul eden 12 beş yıldızlı otel işgörenlerinden toplanmıştır. Örneklem seçiminde kolayda örnekleme yöntemi tercih edilmiş ve 424 geçerli anket formu ile analizler yapılmıştır. Araştırma verilerinin analizinde, SmartPLS programı kullanılarak yapısal eşitlik modellemesi (YEM) yaklaşımının bir türü olan kısmi en küçük kareler (PLS) yöntemi kullanılmıştır. Araştırma sonuçlarına göre performans baskısı, üretkenlik karşıtı iş davranışının hem örgütsel hem de bireysel boyutlarını etkilemektedir. Özellikle bireysel üretkenlik karşıtı iş davranış eğilimi performans baskısından daha yüksek düzeyde etkilenmektedir. Ayrıca performans baskısının işgörenlerin işten ayrılma niyetini pozitif yönde etkilediği sonucuna varılmıştır.

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