İşyerinde Psikolojik Şiddete Karşı Tepkilerin Kuşaklararası Karşılaştırılması

Yıl 2022, Cilt: 7 Sayı: 3, 351 - 378, 30.10.2022

Feride Selin Uçan Sevgin Batuk Ünlü

https://doi.org/10.31454/troyacademy.1185450

Öz

Farklı kuşakların aynı anda iş hayatında yer almaya başlamasıyla birlikte, organizasyonların tüm çalışanları her açıdan memnun edecek bir temel oluşturması büyük önem kazanmıştır. Bu sebeple, bu çalışma, kuşaklar bazında işgücü çeşitliliğini yönetmede uygulayıcılara yardımcı olabilecek içgörüler sunmak için 3 farklı kuşağın (X, Y ve Z Kuşakları) psikolojik şiddete yönelik algı ve tepkilerine ışık tutmayı amaçlamaktadır. Bu doğrultuda, iki aşamalı bir araştırma sürecine dayalı olarak, farklı kuşaklardan 32 katılımcının verileri toplanmış ve psikolojik şiddete karşı tepkileri karşılaştırılmıştır. Katılımcılara öncelikle biri düşük diğeri ise yüksek psikolojik şiddet atmosferi yansıtan iki farklı senaryo verilerek tepkileri kıyaslanmış, ikinci olarak ise, bir liste halinde verilen mobbing durumlarına her kuşağın katılımcılarının verdikleri yanıtları gözlemlemek için bir anket çalışması yürütülmüştür. Sonuçlar, Y ve Z kuşakları için şirketteki sosyal çevrenin özel hayatlarının bir parçası olarak görülebileceğini ve bu ortam sağlıklı bir şekilde sağlanmadığı takdirde işten ayrılma olasılıklarının daha yüksek olduğunu göstermektedir. Profesyonel ve özel yaşam arasında keskin bir ayrım yapan X kuşağının, çalışma tarzlarını ve üretkenliklerini etkilemediği sürece psikolojik şiddete diğer kuşaklara göre daha dayanıklı oldukları tespit edilmiştir.

Anahtar Kelimeler

mobbing, psikolojik şiddet, senaryo tekniği, X kuşağı, Y kuşağı, Z kuşağı

An Intergenerational Comparison of Reactions to Mobbing at Workplace

Öz

As different generations have started taking place within the business life simultaneously, it has become crucial for organizations to create a baseline that would satisfy all the employees in every aspect. Based on this fact, this study aims to shed light onto the perceptions and reactions of 3 different generations (Generations X, Y and Z) towards mobbing in order to offer insights that could help practitioners to manage workforce diversity in terms of generations. In this respect, data from 32 participants from different generations were collected and their reactions to mobbing were compared, based on a two-step research process in which, firstly, two different scenarios were offered to the participants, one reflecting a high-mobbing situation whereas the other demonstrated a lower mobbing atmosphere and the possible reactions of participants were collected. Secondly, a survey that followed the scenarios to observe the responses of the participants of each generation to the mobbing situations given in a list was conducted. The results show that for generations Y and Z, the social environment in the company can be considered as a part of their private lives and they are more likely to quit their jobs if this environment is not provided in a healthy way. Generation X is found to have a sharp distinction between professional and private life, and they are more resilient to mobbing than other generations as long as it doesn't affect their work style and productivity.

Anahtar Kelimeler

mobbing, psychological violence, scenario technique, generation X, generation Y, generation Z

Kaynakça

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