Medikal Turizm Çalışmalarında Çok Kriterli Karar Verme Teknikleri: Bir Sistematik Derleme

Yıl 2022, , 1305 - 1317, 20.11.2022

Dilara Arslan , Ekrem Sevim

https://doi.org/10.21076/vizyoner.1088767

Cited By: 2

Öz

Medikal turizm, birçok faktöre bağlı olarak artan bir trend içerisindedir. En ideal durumun seçiminde çok kriterli karar verme (ÇKKV) yöntemlerinin kullanılması, karar sürecini rasyonalize ederek karar sürecini kolaylaştırır. Araştırma kapsamında sistematik inceleme yöntemi kullanılmıştır. Bu kapsamda, 2011-2021 yılları arasında Web of Science, Scopus ve Science Direct veri tabanlarında İngilizce ve Türkçe olarak yayınlanan makaleler incelenmiştir. Tarama sürecinde elde edilen 4331 makaleden, dahil edilme kriterlerine uyan 25 tanesi çalışmaya dahil edilmiştir. Yapılan çalışmaların çoğu 2020 yılında yayınlanmış (%28), önemli bir bölümü Türkiye'de gerçekleştirilmiş (%36) ve genellikle tek bir ÇKKV yönteminin yalnız başına (%72) kullanıldığı görülmüştür. Ayrıca araştırmaya dahil edilen çalışmaların çoğunda (%60) AHP (Analitik Hiyerarşi Süreci) yönteminin tercih edildiği ve çalışmaların sadece 7 tanesinin bulanık mantığı (%28) benimseyerek yürütüldüğü görülmüştür. ÇKKV yöntemleri medikal turizm çalışmalarında yaygın olarak kullanılmaktadır. ÇKKV yöntemlerinin, yöntemin özellikleri ve çalışmanın amacı dikkate alınarak kullanılması ve bulanık mantığın analiz süreçlerine entegre edilmesi önerilebilir.

Anahtar Kelimeler

Sağlık Turizmi, Medikal Turizm, Karar Verme Teknikleri, Çok Kriterli Karar Verme, Sistematik İnceleme

Multi-Criteria Decision-Making Techniques in Medical Tourism Studies: A Systematic Review

Öz

Medical tourism is in an increasing trend depending on many factors. The use of multi-criteria decision making (MCDM) methods in the selection of the optimal situation rationalizes and facilitates the decision process. The aim of the study is to examine the studies in which multi-criteria decision-making techniques are used in medical tourism. Systematic review method is chosen to carry out the research. Articles which are published in English and Turkish languages between 2011- 2021, in Web of Science, Scopus and Science Direct databases are reviewed and examined. During the scanning process, 25 articles (out of 4331) are included in the study. Most of them were published in 2020 (28%), conducted in Turkey (36%), and used only one single MCDM method in their processes (72%). In addition, it is observed that most of the articles prefer to use AHP method (60%) and only 7 of the included articles proceed their studies by adopting fuzzy logic (28%). MCDM methods are widely used in medical tourism studies. It is suggested that MCDM methods should be used considering the characteristics of the method and the purpose of the study and integrated into the processes of fuzzy logic.

Anahtar Kelimeler

Health Tourism, Medical Tourism, Decision-Making Techniques, Multi-Criteria Decision-Making, Systematic Examination.

Kaynakça

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