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Çevrimiçi Alışveriş Bağımlılığı: Sistematik Bir Derleme

Year 2024, Volume: 25 Issue: 3, 320 - 335, 30.09.2024
https://doi.org/10.51982/bagimli.1390015

Abstract

Alışveriş süreci internetin hayatımıza girmesiyle yeni bir boyut kazanmış ve karşımıza çevrimiçi alışveriş olgusu çıkmıştır. Çevrimiçi alışveriş, ortaya çıktığı tarihten itibaren giderek artarak geleneksel alışverişe nazaran daha çok tercih edilmeye başlanmıştır.. Bu durum bireyleri yeni bir bağımlılık riski ile karşı karşıya bırakmaktadır. Bu derlemenin amacı, çevrimiçi alışveriş bağımlılığını incelemiş araştırma makalelerinin incelenmesidir.. 2017-2023 yılları arasında çevrimiçi alışveriş bağımlılığı ile ilgili gerçekleştirilmiş çalışmalar Scopus, Pubmed, Ekual ve TRDizin veri tabanları aracılığıyla taranmıştır. Taramanın sonucunda 84 makaleye ulaşılmıştır. PRISMA adımları izlendikten sonra derlemeye dahil edilecek 12 çalışma belirlenmiştir. Makalelerin incelenme sürecinde çevrimiçi alışveriş bağımlılığı kavramının, farklı araştırmacılar tarafından değişik işevuruk tanımlarının yapıldığı görülmüştür. Bu bağlamda çalışmalar işevuruk tanımlarına göre çevrimiçi kompulsif satın alma, sorunlu / problemli internet alışverişi ve çevrimiçi alışveriş bağımlılığı olmak üzere 3 gruba ayrılarak incelenmiştir. Çevrimiçi alışveriş bağımlılığı için koruyucu faktör olarak en çok incelenen değişkenin sosyal destek olduğu görülmüştür. Sosyal medya kullanımı, uyum bozukluğu, dissosiyasyon, dürtüsellik ve aleksitimi belirtilerinin varlığı, kaygılı bağlanma ve düşük benlik saygısının çevrimiçi alışveriş bağımlılığı için risk faktörleri olduğu belirlenmiştir. Mevcut bulgular problemli internet alışverişi davranışının önlenmesi ve gerektiğinde uygun müdahalelerin belirlenmesinde yol gösterici olabilir.

References

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  • Thompson ER, Prendergast GP. The influence of trait affect and the five-factor personality model on impulse buying. Pers Individ Dif 2015; 76(1): 216-221.
  • Pahlevan Sharif S, Yeoh KK. Excessive social networking sites use and online compulsive buying in young adults: the mediating role of money attitude. Young Consum 2018; 19(3): 310-327.
  • Vijayasarathy LR. Predicting consumer intentions to use online shopping: the case for an augmented technology acceptance model. Inf Manage 2004; 41(6): 747-762.
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  • Kopot C, Reed, J. Shopping for beauty: The influence of the pandemic on body appreciation, conceptions of beauty, and online shopping behaviour. Journal of Global Fashion Marketing 2023; 14(1): 20-34.
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  • Pontes H, Szabo A, Griffiths MD. The impact of internet based specific activities on the perceptions of Internet addiction, quality of life, and excessive usage: a cross sectional study. Addict Behav Rep 2015; 1: 19–25.
  • Al-Ghiffari FM, Gani IA, Wyandini DZ, Mukminin GU. Adaptasi alat ukur Online Shopping Addiction Scale. Jurnal Psikologi Insight 2022; 6 (2): 29-40.
  • Duong XL, Liaw SY. Psychometric evaluation of Online Shopping Addiction Scale (OSAS). J Hum Behav Soc Environ 2022; 32(5): 618-628.
  • Zhao H, Tian W, Xin, T. The development and validation of the Online Shopping Addiction Scale. Front Psychol 2017; 8: 735.
  • Lou Y, Byun SE. Stress-driven spending: correlates of international students’ adjustment strains and compulsive online buying. Journal of International Students 2018; 8(4): 1522-1548.
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  • Wang X, Ali F, Tauni MZ, et al. Effects of hedonic shopping motivations and gender differences on compulsive online buyers. Journal of Marketing Theory and Practice 2022; 30(1): 120-135.
  • Topino E, Cacioppo M, Gori A. The relationship between attachment styles and compulsive online shopping: The mediating roles of family functioning patterns. Int J Environ Res Public Health 2022; 19(13): 8162.
  • Ko YM, Roh S, Lee TK. The association of problematic internet shopping with dissociation among South Korean internet users. Int J Environ Res Public Health 2020; 17 (9): 3235.
  • Duong XL, Liaw SY. Online ınterpersonal relationships and data ownership awareness mediate the relationship between perceived benefits and problematic ınternet shopping. Sustainability 2022; 14 (6): 3439.
  • Civek F, Ulusoy G. X ve Y kuşağı tüketicilerin nomofobik eğilimlerinin çevrimiçi alışveriş bağımlılığı ile olan ilişkisinin belirlenmesi. Turkish Studies Social Sciences 2020; 15 (1): 141-156.
  • Li H, Ma X, Fang J, et al. Student stress and online shopping addiction tendency among college students in Guangdong Province, China: the mediating effect of the social support. Int J Environ Res Public Health 2023; 20(1): 176.
  • Duong XL, Liaw SY. Determinants of online shopping addiction among Vietnamese university students. J Hum Behav Soc Environ 2022; 32 (3): 402-414.
  • Aslan M. Benlik saygısı ve kontrolsüz kredi kartı kullanımının çevrimiçi alışveriş bağımlılığı üzerine etkisi. Bağımlılık Dergisi 2023; 24 (1): 1-11.
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  • Davenport K, Houston JE, Griffiths MD. Excessive eating and compulsive buying behaviours in women: An empirical pilot study examining reward sensitivity, anxiety, impulsivity, selfesteem and social desirability. Int J Ment Health Addict 2012; 10(4): 474–489.
  • Kaur K, Mearns J. Negative mood regulation expectancies moderate the effect of childhood maltreatment on compulsive buying. J Clin Psychol 2021; 77(4): 1116–1130.
  • Sohn SH, Choi YJ. A model of compulsive buying: dysfunctional beliefs and self-regulation of compulsive buyers. Soc Behav Pers 2012; 40(10): 1611–1624.
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  • Pahlevan Sharif S, Khanekharab J. Identity confusion and materialism mediate the relationship between excessive social network site usage and online compulsive buying. Cyberpsychol Behav Soc Netw 2017; 20(8): 494-500.
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Online Shopping Addiction: A Systematic Review

Year 2024, Volume: 25 Issue: 3, 320 - 335, 30.09.2024
https://doi.org/10.51982/bagimli.1390015

Abstract

The shopping process has gained a new dimension with introduction of the internet into our lives and the phenomenon of online shopping has emerged. Online shopping has become a more preferred channel than traditional shopping. This situation exposes us to a new risk of addiction. The aim of the current study is to review research articles examining online shopping behavior. Studies on online shopping behavior conducted between 2017-2023 were scanned from Scopus, Pubmed, Ekual and TRDizin databases. 84 articles were reached as a result of the search. After following the PRISMA steps, 12 studies were identified to be included in the review. During viewing process, it was found that the concept of online shopping behavior was defined differently by different researchers. In this context, the studies were divided into 3 categories according to their definitions: online compulsive shopping, problematic internet shopping and online shopping addiction. Social support was found to be the most commonly considered variable as a protective factor for online shopping behavior. Adjustment disorder, social media use, dissociation, impulsivity and alexithymia symptoms, anxious attachment and low self-esteem were found to be risk factors for online shopping bahevior. In the light of the current findings, the prevention and intervention of problematic internet shopping behavior can be developed.

References

  • Türk Dil Kurumu (TDK). Güncel Türkçe Sözlük. https://sozluk.gov.tr/ (Accessed 01.11.2023)
  • Rose S, Yudham DA. Towards an understanding of internet-based problem shopping behaviour: the concept of online shopping addiction and its proposed predictors. J Behav Addict 2014; 3(2): 83-89.
  • Hirschman EC, Holbrook MB. Hedonic consumption: Emerging concepts methods and propositions. J Mark 1982; 46 (3): 92–101.
  • Ulrich W. Haben Wollen: Wie Funktioniert Die Konsumkultur?, Berlin: S.Fischer, 2006.
  • Lo H, Harvey N. Effects of shopping addiction on consumer decision-making: Web based studies in real time. J Behav Addict 2012; 1(4): 162-170.
  • Bal F, Okkay İ. İnternet tabanlı sorunlu alışveriş davranışı: Çevrimiçi alışveriş bağımlılığı. Bağımlılık Dergisi 2022; 23(1): 111-120.
  • Walker MB. Some problems with the concept of "gambling addiction": should theories of addiction be generalized to include excessive gambling? Journal of Gambling Behavior 1989; 5(3): 179–200.
  • Rachlin H. Why do people gamble and keep gambling despite heavy losses? Psychol Sci 1990; 1(5): 294–297.
  • Shaffer HJ, La Plante DA, LaBrie RA, et al. Towards a syndrome model of addiction: multiple expressions, common etiology. Harv Rev Psychiatry 2014; 12(6): 367-374.
  • Olsen CM. Natural rewards, neuroplasticity, and non-drug addictions. Neuropharmacology 2011; 61(7): 1109-1122.
  • American Psychiatric Association [APA]. Diagnostic and Statistical Manual of Mental Disorders (5th ed., text rev.). Washington DC: American Psychiatric Association, 2022.
  • Lejoyeux M, Ades J, Tassain, V, Solomon J. Phenomenology and psychopathology of uncontrolled buying. Am J Psychiatry 1996; 153 (12): 1524-1529.
  • Evren C. Davranışsal Bağımlılıklar: Temel Başvuru Kitabı. Ankara: Türkiye Psikiyatri Derneği, 2022.
  • McElroy SL, Keck PE, Pope HG, et al. Compulsive buying: a report of 20 cases. J Clin Psychiatry 1994; 55(6): 242–248.
  • Müller A. Weit verbreitet, wenig erforscht. Ärzteblatt 2007; 10(7): 468-469.
  • Kearney AT. The 2015 Global E-commerce Index: Global Retail E-Commerce Keeps on Clicking. Chicago: A.T. Kearney, 2015.
  • Clemons EK, Wilson J, Matt C, et al. Global differences in online shopping behavior: Understanding factors leading to trust. J Manag Inf Syst 2016; 33(4): 1117–1148.
  • Andreassen CS, Griffiths MD, Pallesen S, et al. The Bergen Shopping Addiction Scale: Reliability and validity of a brief screening test. Front Psychol 2015; 6(1): 1374-1385.
  • Bilgihan A, Kandampully J, Zhang TC. Towards a unified customer experience in online shopping environments: Antecedents and outcomes. International Journal of Quality and Service Sciences 2016; 8 (1): 102-119.
  • Kim EY, Kim YK. Predicting online purchase intentions for clothing products. Eur J Mark 2004; 38 (7): 883-897.
  • Thompson ER, Prendergast GP. The influence of trait affect and the five-factor personality model on impulse buying. Pers Individ Dif 2015; 76(1): 216-221.
  • Pahlevan Sharif S, Yeoh KK. Excessive social networking sites use and online compulsive buying in young adults: the mediating role of money attitude. Young Consum 2018; 19(3): 310-327.
  • Vijayasarathy LR. Predicting consumer intentions to use online shopping: the case for an augmented technology acceptance model. Inf Manage 2004; 41(6): 747-762.
  • World Health Organization. Depression and Other Common Mental Disorders: Global Health Estimates. Geneva: World Health Organization, 2017.
  • Kopot C, Reed, J. Shopping for beauty: The influence of the pandemic on body appreciation, conceptions of beauty, and online shopping behaviour. Journal of Global Fashion Marketing 2023; 14(1): 20-34.
  • Almajali D, AL-Sous N. Antecedents of online shopping behavior amidst fear of Covid-19 Pandemic in Jordan: An Empirical study. International Journal of Data and Network Science 2021; 5(4): 837-846.
  • Park S, Lee K. Examining the impact of E-commerce growth on the spatial distribution of fashion and beauty stores in Seoul. Sustainability 2021; 13(9): 5185.
  • Weinstein A, Mezig H, Mizrachi S, et al. A study investigating the association between compulsive buying with measures of anxiety and obsessive compulsive behavior among internet shoppers. Compr Psychiatry 2015; 57: 46–50.
  • Brand M, Young KS, Laier C, et al. Integrating psychological and neurobiological considerations regarding the development and maintenance of specific Internet-use disorders: An interaction of person-affect cognition-execution (I-PACE) model. Neurosci Biobehav Rev 2016; 71: 252–266.
  • Griffiths MD, Szabo A. Is excessive online usage a function of medium or activity? J Behav Addict 2014; 3(1): 74–77.
  • Laconi S, Tricard N, Chabrol H. Differences between specific and generalized problematic Internet uses according to gender, age, time spent online and psychopathological symptoms. Comput Human Behav 2015; 48: 236–244.
  • Montag C, Bey K, Sha P, et al. Is it meaningful to distinguish between generalized and specific internet addiction? Evidence from a cross cultural study from Germany, Sweden, Taiwan and China. Asia Pac Psychiatry 2015; 7(1): 20–26.
  • Pontes H, Szabo A, Griffiths MD. The impact of internet based specific activities on the perceptions of Internet addiction, quality of life, and excessive usage: a cross sectional study. Addict Behav Rep 2015; 1: 19–25.
  • Al-Ghiffari FM, Gani IA, Wyandini DZ, Mukminin GU. Adaptasi alat ukur Online Shopping Addiction Scale. Jurnal Psikologi Insight 2022; 6 (2): 29-40.
  • Duong XL, Liaw SY. Psychometric evaluation of Online Shopping Addiction Scale (OSAS). J Hum Behav Soc Environ 2022; 32(5): 618-628.
  • Zhao H, Tian W, Xin, T. The development and validation of the Online Shopping Addiction Scale. Front Psychol 2017; 8: 735.
  • Lou Y, Byun SE. Stress-driven spending: correlates of international students’ adjustment strains and compulsive online buying. Journal of International Students 2018; 8(4): 1522-1548.
  • Gori A, Topino E, Fioravanti G, Casale S. Exploring the psychodynamics of compulsive shopping: Single and moderated mediation analyses. Int J Ment Health Addict 2022; doi:10.1007/s11469-022-00977.
  • Wang X, Ali F, Tauni MZ, et al. Effects of hedonic shopping motivations and gender differences on compulsive online buyers. Journal of Marketing Theory and Practice 2022; 30(1): 120-135.
  • Topino E, Cacioppo M, Gori A. The relationship between attachment styles and compulsive online shopping: The mediating roles of family functioning patterns. Int J Environ Res Public Health 2022; 19(13): 8162.
  • Ko YM, Roh S, Lee TK. The association of problematic internet shopping with dissociation among South Korean internet users. Int J Environ Res Public Health 2020; 17 (9): 3235.
  • Duong XL, Liaw SY. Online ınterpersonal relationships and data ownership awareness mediate the relationship between perceived benefits and problematic ınternet shopping. Sustainability 2022; 14 (6): 3439.
  • Civek F, Ulusoy G. X ve Y kuşağı tüketicilerin nomofobik eğilimlerinin çevrimiçi alışveriş bağımlılığı ile olan ilişkisinin belirlenmesi. Turkish Studies Social Sciences 2020; 15 (1): 141-156.
  • Li H, Ma X, Fang J, et al. Student stress and online shopping addiction tendency among college students in Guangdong Province, China: the mediating effect of the social support. Int J Environ Res Public Health 2023; 20(1): 176.
  • Duong XL, Liaw SY. Determinants of online shopping addiction among Vietnamese university students. J Hum Behav Soc Environ 2022; 32 (3): 402-414.
  • Aslan M. Benlik saygısı ve kontrolsüz kredi kartı kullanımının çevrimiçi alışveriş bağımlılığı üzerine etkisi. Bağımlılık Dergisi 2023; 24 (1): 1-11.
  • Demirel AC, Tapan MG. Üniversite öğrencilerinin sosyal medya ve kompulsif çevrimiçi alışveriş bağımlılığı arasındaki ilişkinin incelenmesi. İnsan ve Toplum Bilimleri Araştırmaları Dergisi 2023; 12 (1): 60-78.
  • Cheung CK, Chan GW, Limayem MA. Critical review of online consumer behavior: Empirical research. Journal of Electronic Commerce in Organizations 2005; 3(4): 1-19.
  • Rose S, Dhandayudham A. Towards an understanding of internet-based problem shopping behaviour: the concept of online shopping addiction and its proposed predictors. J Behav Addict 2014; 3(2): 83-89.
  • Davenport K, Houston JE, Griffiths MD. Excessive eating and compulsive buying behaviours in women: An empirical pilot study examining reward sensitivity, anxiety, impulsivity, selfesteem and social desirability. Int J Ment Health Addict 2012; 10(4): 474–489.
  • Kaur K, Mearns J. Negative mood regulation expectancies moderate the effect of childhood maltreatment on compulsive buying. J Clin Psychol 2021; 77(4): 1116–1130.
  • Sohn SH, Choi YJ. A model of compulsive buying: dysfunctional beliefs and self-regulation of compulsive buyers. Soc Behav Pers 2012; 40(10): 1611–1624.
  • Mead NL, Baumeister RF, Stillman TF, et al. Social exclusion causes people to spend and consume strategically in the service of affiliation. J Consum Res 2011; 37(5): 902-919.
  • Lee S, Park J, Bryan Lee S. The interplay of internet addiction and compulsive shopping behaviors. Soc Behav Pers 2016; 44(11): 1901-1912.
  • Pahlevan Sharif S, Khanekharab J. Identity confusion and materialism mediate the relationship between excessive social network site usage and online compulsive buying. Cyberpsychol Behav Soc Netw 2017; 20(8): 494-500.
  • Cross SE, Hardin EE, Gercekswing B. The what, how, why, and where of self construal. Pers Soc Psychol Rev 2011; 15(2): 142-179.
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There are 80 citations in total.

Details

Primary Language Turkish
Subjects Behaviour-Personality Assessment in Psychology
Journal Section Review
Authors

Aybüke İrem Şahin 0000-0003-0716-7527

İrem Öztürk 0000-0003-0427-5784

Gülay Dirik 0000-0002-5748-9180

Early Pub Date January 28, 2024
Publication Date September 30, 2024
Submission Date November 14, 2023
Acceptance Date January 28, 2024
Published in Issue Year 2024 Volume: 25 Issue: 3

Cite

AMA Şahin Aİ, Öztürk İ, Dirik G. Çevrimiçi Alışveriş Bağımlılığı: Sistematik Bir Derleme. Bağımlılık Dergisi. September 2024;25(3):320-335. doi:10.51982/bagimli.1390015

Bağımlılık Dergisi - Journal of Dependence