Panic Button Mobile Application Usability Study

Year 2022, Volume: 4 Issue: 2, 104 - 113, 30.06.2022

Ahmet Akcakaya Samet Diri Suhap Şahin Rukiye Sayrım Yıkılmazçınar

https://doi.org/10.47933/ijeir.1085846

Abstract

As in all areas of life, the adaptation of disaster and emergency management with technology is inevitable. In particular, the increase in the use of smart phones has led to the development of emergency applications for mobile phones. The usability of applications, which are vitally important to be used easily in emergency situations, should be at a high level. In this study, the “Panik Butonu” application, which was developed for use on smart phones in emergency situations, was subjected to heuristic evaluation and the evaluation results were shared. By applying the System Usability Scale with the help of heuristic evaluation, significant and fast feedback was received and this feedback was provided to increase the usability of the “Panik Butonu” application for emergency situations. It is aimed to prevent errors and to provide an environment where users can communicate quickly by recommending the help and documentation information of the “Panik Butonu” application.

Keywords

Usability, Emergency Mobile Application, Heuristic Evaluation, System Usability Scale

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