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Work Alienation and Organizational Justice

Year 2016, Volume: 18 Issue: 1, 23 - 46, 01.03.2016

Abstract

Based on affective events, self-determination and associative network theories, this study which aims to investigate the relationship between work alienation and organizational justice perception, claims that alienated individuals would be in negative mood as they can’t fulfill their autonomy and competency needs which in turn it may affect their justice perception negatively. The data, which were gathered from 230 employees, indicate that work alienation predicted distributive, procedural and interactional justice negatively. Furthermore powerlessness, the sub-dimension of alienation, became the strongest predictor. Another important finding is that powerlessness predicted interactional justice most. The results were discussed especially on powerlessness dimension and suggestions were given.

References

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  • Allen, B. H. & Lafollett, W. R. (1977), “Perceived Organizational Structure and Alienation Among Management Trainees”, Academy of Management Journal, Vol. 20, s. 334–341.
  • Ambrose, M. L. (2002), “Contemporary Justice Rese- arch: A New Look at Familiar Questions”, Orga- nizational Behavior and Human Decision Processes, Vol. 89, s. 803- 812.
  • Ambrose, M. L. & Seabright, M. A. - Schminke, M. (2002), “Sabotage in the Workplace: The role of Organizational Injustice”, Organizational Behavi- or and Human Decision Processes, Vol. 89, s. 947- 965.
  • Barsky, A. & Kaplan, S. A. (2007), “If You Feel Bad, it’s Unfair: A Quantitative Synthesis of Affect and Organizational Justice Perceptions”, Journal of Applied Psychology, Vol. 92, No:1, s. 286-295.
  • Barsky, A., Kaplan, S. A. & Beal, D. J. (2011), “Just feelings? The Role of Affect in the Formation of Organizational Fairness Judgments”, Journal of Management, Vol. 37, No:1, s. 248-279.
  • Bass, B. M. (1990), “From Transactional to Transfor- mational Leadership”, Organizational Dynamics, Vol. 18, No:3, s. 19–31.
  • Bass, B. M. & Avolio, B. J. (1994), Improving Orga- nizational Effectiveness Through Transformational Leadership. Sage, Thousand Oaks, CA.
  • Berber, A. (2013), Klasik Yönetim Düşüncesi, Alfa Ya- yıncılık, İstanbul.
  • Barsade, S. G. (2002), “The Ripple Effects: Emotional Contagion and its Influence on Group Behavior”, Administrative Science Quarterly, Vol. 47, s. 644- 675.
  • Bies, R. J. & Moag, J. S. (1986), “Interactional justi- ce: Communication Criteria of Fairness”, In R. J. Lewicki, B. H. Sheppard, & M. H. Bazerman (Eds.), Research on Negotiations in Organizations, Vol. 1, s. 43–55, JAI Press, Greenwich, CT.
  • Bies, R. J. & Tripp, T. M. (2001), “A Passion for Jus- tice: The Rationality and Morality of Revenge”, R. Cropanzano, ed. Justice in the Workplace: From Theory to Practice, Vol. 2, s.197-208, Lawrence Er- lbaum Associates, Mahwah, NJ.
  • Blauner, R. (1964), Alienation and Freedom, Univer- sity of Chicago Press, Chicago.
  • Bower, G. H. (1981), “Mood and Memory”, American Psychologist, Vol. 36, No: 2, s. 129-148.
  • Ceylan, A. - Sulu, S. (2011), “Organizational Injusti- ce and Work Alienation”, Ekonomika a Manage- ment, Vol. 2, s. 65-78.
  • Clark, S. K., Halbesleben, J. R. B., Lester, S. W. & Heintz, R. (2010), “Temporary Worker Aliena- tion and Job Performance: the Impact of Rating Source”, Journal of Leadership and Organizational Studies, Vol. 17, No:3, s. 287–297.
  • Chiaburu, D. S., Thundiyil, T. & Wang, J. (2014), “Alienation and Its Correlates: A Meta-Analysis”, European Management Journal, Vol. 32, s. 24-36.
  • Cohen-Charash, Y. & Spector, P. E. (2001), “The Role of Justice in Organizations: A Meta-Analy- sis”, Organizational Behavior and Human Decision Processes, Vol. 86, No: 2, s. 278-32.
  • Colquitt, J. A., Conlon, D. E., Wesson, Michael J., Porter, C.O.L.H. & Ng, Y. K. (2001), “Justice at the Millennium: A Meta-Analytic Review of 25 Years of Organizational Justice Research”, Journal of Applied Psychology, Vol. 86, s. 425-445.
  • O’Donohue, W. & Nelson, L. (2012), “Work Enga- gement, Burn-out, and Alienation: Linking New and Old Concepts of Positive and Negative Work Experiences”, 17th BAM Annual Conference, Car- diff University, United Kingdom.
  • Erdem, M. (2014), “The Level of Quality of Work Life to Predict Work Alienation”, Educational Scien- ces: Theory & Practice, Vol.14, No:2, s. 534-544.
  • Fromm, E. (1955), The Sane Society, Rinehart, New York.
  • Gaziel, H.H. & Weiss, Y. (1990), “School Bureauc- ratic Structure, Locus of Control and Alienation Among Primary Schoolteachers”, Research in Education, Vol. 44, s. 55–66.
  • Greenberg, J. (1990), “Employee Theft as a Reaction to Underpayment Inequity: The Hidden Cost of Pay Cuts”, Journal of Applied Psychology, Vol.75, s. 561-568.
  • Greene, C. N. (1978), “Identification Modes of Pro- fessionals: Relationship with Formalization, Role Strain, and Alienation”, Academy of Management Journal, Vol. 21, s. 486–492.
  • Hackman, R. J. & Oldham, G. R. (1980), Work rede- sign,Addison, Wesley, Reading, MA.
  • Hair, J. F., Anderson, R. E., Tatham, R. L. & Black, W. C. (1998), Multivariate Data Analysis, Prentice Hall, New Jersey.
  • Hegel, G. W. F. (1910), Phenomenology of the mind, trans. J. B. Baillie. Macmillan, New York.
  • Hirschfeld, R.R. & Feild, H. S. (2000), “Work Cent- rality and Work Alienation: Distinct Aspects of a General Commitment to Work”, Journal of Orga- nizational Behavior, Vol. 21, s. 789–800.
  • Hodson, R. - Sullivan, T.A. (2011), Social Organisati- on of Work, Belmont: Wadsworth.
  • Hollensbe, E. C., Khazanchi, S. & Masterson, S.S. (2008), “How Do I Assess If My Supervisor and Organization are Fair? Identifying the Rules Un- derlying Entity-Based Justice Perceptions”, The Academy of Management Journal, Vol. 51, No: 6, s. 1099-1116.
  • Howard, L. W. & Cordes, C. L. (2010), “Flight From Unfairness: Effects of Perceived Injustice on Emo- tional Exhaustion and Employee Withdrawal”, Journal of Business Psychology, Vol. 25, s. 409-428.
  • Hoy, W. K. (1972), “Dimensions of Student Aliena- tion and Characteristics of Public High Schools, Interchange, Vol. 3, s. 38-52.
  • Kanter, R. M. (1993), Men and Women of the Corpora- tion, 2nd ed., Basic Books, New York.
  • Kanungo, R.N. (1992), “Alienation and Empower- ment: Some Ethical Imperatives in Business”, Journal of Business Ethics, Vol. 11, s. 413-422.
  • Kaya, U., Serçeoğlu, N. (2013), “Duygu İşçilerinde İşe Yabancılaşma: Hizmet Sektöründe Bir Araş- tırma”, Çalışma ve Toplum, Cilt.1, s. 311-346.
  • Kelloway, K.E., Barling, J. & Helleur, J. (2000), “Enhancing Transformational Leadership: The Roles of Training and Feedback”, Leadership and Organization Development Journal, Vol. 21, No:3, 145–149.
  • Koçoğlu, M. (2014), “Cynicism as a Mediator of Re- lations Between Job Stress and Work Alienation: A Study From a Developing Country – Turkey”, Global Business and Management Research: An In- ternational Journal, Vol.6, No: 1, s. 24-36.
  • Irving, G. P. & Coleman, D.F. (1999), “Exploring the Moderating Effect of Negative Affectivity in Pro- cedural Justice-Job Satisfaction Relations”, Paper presented at the Annual Meeting of the Society for Industrial and Organizational Psychology, Atlanta, GA.
  • Leventhal, G. S. (1980), “What Should be Done with Equity Theory? New Approaches to the Study of Fairness in Social Relationships”, In K. Gergen, M. Greenberg, ve R. Willis (Eds.), Social Exc- hange: Advances in Theory and Research, s. 27–55, NewYork: Plenum.
  • Madlock, P. E. & Martin, M. M. (2012), “Communi- cation and Work Alienation: To Speak or Not to Speak”, Human Communication, Vol. 14, No: 4, s. 369-382.
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  • McCardle, J. G. (2007), “Organizational Justice and Workplace Deviance : The Role of Organizational Structure, Powerlessness and Information Salien- ce”, University of Central Florida, Department of Management, Yayınlanmamış doktora tezi.
  • McKinlay J.B. & Marceau, L. (2011), “New Wine in an Old Bottle: Does Alienation Provide an Exp- lanation of the Origins of Physician Discontent?”, International Journal of Health Services, Vol. 41, No: 2, s. 301–335.
  • Mottaz, C. J. (1981), “Some determinants of work alienation”, The Sociological Quarterly, Vol. 22, s. 515-529.
  • Niehoff, B. P. & Moorman, R. H. (1993), “Justice as a Mediator of the Relationship Between Methods of Monitoring and Organizational Citizenship Behavior”, Academy of Management Journal, Vol. 36, s. 527-556.
  • Niehoff, B. P., Enz, C. A. & Grover, R. A. (1990), “The Impact of Top Management Actions on Employee Attitudes and Perceptions”, Group and Organization Studies, Vol. 15, No: 3, s. 337–352.
  • Nowakowski, J. M. & Conlon, D. E. (2005), “Or- ganizational Justice: Looking Back, Looking Forward”, The International Journal of Conflict Management, Vol. 16, No: 1, s. 4-29.
  • O’Leary-Kelly, A., Griffin, R. W. & Glew, D. J. (1996), “Organization-Motivated Aggression: A Research Framework”, Academy of Management Beview, Vol.21, s. 225-253.
  • Özbek, M. F. (2011), “Örgüt İçerisindeki Güven ve İşe Yabancılaşma İlişkisinde Örgüte Uyum Sağlama- nın Aracı Rolü”, Süleyman Demirel Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, Cilt. 16, Sayı: 1, s. 231-248.
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İşe Yabancılaşma ve Örgütsel Adalet

Year 2016, Volume: 18 Issue: 1, 23 - 46, 01.03.2016

Abstract

İşe yabancılaşma ve örgütsel adalet algısı arasındaki ilişkiyi araştırmayı amaçlayan bu çalışma, duygusal olaylar,kendini yönetme özerkliği ve çağrışımlı ağ teorilerinden hareketle işe yabancılaşan bireylerin psikolojik ihtiyaçlar olan özerklik ve yetkinlik ihtiyaçlarını karşılayamadıklarından olumsuz duygulanıma bürünecekleri, böylece birçok olguyu olumsuz algılayacakları, bu olgulardan birinin adalet algısı olacağı varsayımına dayanmaktadır. İstanbul’da üretim ve hizmet sektöründe 230 çalışandan toplanan veriler, işe yabancılaşmanın, dağıtım, işlem ve etkileşim adaleti algılarını negatif yönde yordadığını göstermektedir. Ayrıca, her üç adalet algısını en güçlü yordayan işe yabancılaşmanın güçsüzlük alt boyutudur. Dikkat çekici diğer bulgu güçsüzlüğün en fazla etkileşim adaleti algısını yordamasıdır. Sonuçlar, özellikle güçsüzlük bağlamında tartışılmış, kurumlara ve araştırmacılara öneriler verilmiştir.

References

  • Adams, S. J. (1965), “Inequity In Social Exchange”, In L. Berkowitz (Ed.), Advances in Experimental Social Psychology, Vol. 2, s. 267–299, Academic Press, New York.
  • Allen, B. H. & Lafollett, W. R. (1977), “Perceived Organizational Structure and Alienation Among Management Trainees”, Academy of Management Journal, Vol. 20, s. 334–341.
  • Ambrose, M. L. (2002), “Contemporary Justice Rese- arch: A New Look at Familiar Questions”, Orga- nizational Behavior and Human Decision Processes, Vol. 89, s. 803- 812.
  • Ambrose, M. L. & Seabright, M. A. - Schminke, M. (2002), “Sabotage in the Workplace: The role of Organizational Injustice”, Organizational Behavi- or and Human Decision Processes, Vol. 89, s. 947- 965.
  • Barsky, A. & Kaplan, S. A. (2007), “If You Feel Bad, it’s Unfair: A Quantitative Synthesis of Affect and Organizational Justice Perceptions”, Journal of Applied Psychology, Vol. 92, No:1, s. 286-295.
  • Barsky, A., Kaplan, S. A. & Beal, D. J. (2011), “Just feelings? The Role of Affect in the Formation of Organizational Fairness Judgments”, Journal of Management, Vol. 37, No:1, s. 248-279.
  • Bass, B. M. (1990), “From Transactional to Transfor- mational Leadership”, Organizational Dynamics, Vol. 18, No:3, s. 19–31.
  • Bass, B. M. & Avolio, B. J. (1994), Improving Orga- nizational Effectiveness Through Transformational Leadership. Sage, Thousand Oaks, CA.
  • Berber, A. (2013), Klasik Yönetim Düşüncesi, Alfa Ya- yıncılık, İstanbul.
  • Barsade, S. G. (2002), “The Ripple Effects: Emotional Contagion and its Influence on Group Behavior”, Administrative Science Quarterly, Vol. 47, s. 644- 675.
  • Bies, R. J. & Moag, J. S. (1986), “Interactional justi- ce: Communication Criteria of Fairness”, In R. J. Lewicki, B. H. Sheppard, & M. H. Bazerman (Eds.), Research on Negotiations in Organizations, Vol. 1, s. 43–55, JAI Press, Greenwich, CT.
  • Bies, R. J. & Tripp, T. M. (2001), “A Passion for Jus- tice: The Rationality and Morality of Revenge”, R. Cropanzano, ed. Justice in the Workplace: From Theory to Practice, Vol. 2, s.197-208, Lawrence Er- lbaum Associates, Mahwah, NJ.
  • Blauner, R. (1964), Alienation and Freedom, Univer- sity of Chicago Press, Chicago.
  • Bower, G. H. (1981), “Mood and Memory”, American Psychologist, Vol. 36, No: 2, s. 129-148.
  • Ceylan, A. - Sulu, S. (2011), “Organizational Injusti- ce and Work Alienation”, Ekonomika a Manage- ment, Vol. 2, s. 65-78.
  • Clark, S. K., Halbesleben, J. R. B., Lester, S. W. & Heintz, R. (2010), “Temporary Worker Aliena- tion and Job Performance: the Impact of Rating Source”, Journal of Leadership and Organizational Studies, Vol. 17, No:3, s. 287–297.
  • Chiaburu, D. S., Thundiyil, T. & Wang, J. (2014), “Alienation and Its Correlates: A Meta-Analysis”, European Management Journal, Vol. 32, s. 24-36.
  • Cohen-Charash, Y. & Spector, P. E. (2001), “The Role of Justice in Organizations: A Meta-Analy- sis”, Organizational Behavior and Human Decision Processes, Vol. 86, No: 2, s. 278-32.
  • Colquitt, J. A., Conlon, D. E., Wesson, Michael J., Porter, C.O.L.H. & Ng, Y. K. (2001), “Justice at the Millennium: A Meta-Analytic Review of 25 Years of Organizational Justice Research”, Journal of Applied Psychology, Vol. 86, s. 425-445.
  • O’Donohue, W. & Nelson, L. (2012), “Work Enga- gement, Burn-out, and Alienation: Linking New and Old Concepts of Positive and Negative Work Experiences”, 17th BAM Annual Conference, Car- diff University, United Kingdom.
  • Erdem, M. (2014), “The Level of Quality of Work Life to Predict Work Alienation”, Educational Scien- ces: Theory & Practice, Vol.14, No:2, s. 534-544.
  • Fromm, E. (1955), The Sane Society, Rinehart, New York.
  • Gaziel, H.H. & Weiss, Y. (1990), “School Bureauc- ratic Structure, Locus of Control and Alienation Among Primary Schoolteachers”, Research in Education, Vol. 44, s. 55–66.
  • Greenberg, J. (1990), “Employee Theft as a Reaction to Underpayment Inequity: The Hidden Cost of Pay Cuts”, Journal of Applied Psychology, Vol.75, s. 561-568.
  • Greene, C. N. (1978), “Identification Modes of Pro- fessionals: Relationship with Formalization, Role Strain, and Alienation”, Academy of Management Journal, Vol. 21, s. 486–492.
  • Hackman, R. J. & Oldham, G. R. (1980), Work rede- sign,Addison, Wesley, Reading, MA.
  • Hair, J. F., Anderson, R. E., Tatham, R. L. & Black, W. C. (1998), Multivariate Data Analysis, Prentice Hall, New Jersey.
  • Hegel, G. W. F. (1910), Phenomenology of the mind, trans. J. B. Baillie. Macmillan, New York.
  • Hirschfeld, R.R. & Feild, H. S. (2000), “Work Cent- rality and Work Alienation: Distinct Aspects of a General Commitment to Work”, Journal of Orga- nizational Behavior, Vol. 21, s. 789–800.
  • Hodson, R. - Sullivan, T.A. (2011), Social Organisati- on of Work, Belmont: Wadsworth.
  • Hollensbe, E. C., Khazanchi, S. & Masterson, S.S. (2008), “How Do I Assess If My Supervisor and Organization are Fair? Identifying the Rules Un- derlying Entity-Based Justice Perceptions”, The Academy of Management Journal, Vol. 51, No: 6, s. 1099-1116.
  • Howard, L. W. & Cordes, C. L. (2010), “Flight From Unfairness: Effects of Perceived Injustice on Emo- tional Exhaustion and Employee Withdrawal”, Journal of Business Psychology, Vol. 25, s. 409-428.
  • Hoy, W. K. (1972), “Dimensions of Student Aliena- tion and Characteristics of Public High Schools, Interchange, Vol. 3, s. 38-52.
  • Kanter, R. M. (1993), Men and Women of the Corpora- tion, 2nd ed., Basic Books, New York.
  • Kanungo, R.N. (1992), “Alienation and Empower- ment: Some Ethical Imperatives in Business”, Journal of Business Ethics, Vol. 11, s. 413-422.
  • Kaya, U., Serçeoğlu, N. (2013), “Duygu İşçilerinde İşe Yabancılaşma: Hizmet Sektöründe Bir Araş- tırma”, Çalışma ve Toplum, Cilt.1, s. 311-346.
  • Kelloway, K.E., Barling, J. & Helleur, J. (2000), “Enhancing Transformational Leadership: The Roles of Training and Feedback”, Leadership and Organization Development Journal, Vol. 21, No:3, 145–149.
  • Koçoğlu, M. (2014), “Cynicism as a Mediator of Re- lations Between Job Stress and Work Alienation: A Study From a Developing Country – Turkey”, Global Business and Management Research: An In- ternational Journal, Vol.6, No: 1, s. 24-36.
  • Irving, G. P. & Coleman, D.F. (1999), “Exploring the Moderating Effect of Negative Affectivity in Pro- cedural Justice-Job Satisfaction Relations”, Paper presented at the Annual Meeting of the Society for Industrial and Organizational Psychology, Atlanta, GA.
  • Leventhal, G. S. (1980), “What Should be Done with Equity Theory? New Approaches to the Study of Fairness in Social Relationships”, In K. Gergen, M. Greenberg, ve R. Willis (Eds.), Social Exc- hange: Advances in Theory and Research, s. 27–55, NewYork: Plenum.
  • Madlock, P. E. & Martin, M. M. (2012), “Communi- cation and Work Alienation: To Speak or Not to Speak”, Human Communication, Vol. 14, No: 4, s. 369-382.
  • Marx, K. (1844/1975), “Economic and philosophic manuscripts of 1844”, In Collected Works, K. Marx and F. Engels, Vol. 3. London.
  • McCardle, J. G. (2007), “Organizational Justice and Workplace Deviance : The Role of Organizational Structure, Powerlessness and Information Salien- ce”, University of Central Florida, Department of Management, Yayınlanmamış doktora tezi.
  • McKinlay J.B. & Marceau, L. (2011), “New Wine in an Old Bottle: Does Alienation Provide an Exp- lanation of the Origins of Physician Discontent?”, International Journal of Health Services, Vol. 41, No: 2, s. 301–335.
  • Mottaz, C. J. (1981), “Some determinants of work alienation”, The Sociological Quarterly, Vol. 22, s. 515-529.
  • Niehoff, B. P. & Moorman, R. H. (1993), “Justice as a Mediator of the Relationship Between Methods of Monitoring and Organizational Citizenship Behavior”, Academy of Management Journal, Vol. 36, s. 527-556.
  • Niehoff, B. P., Enz, C. A. & Grover, R. A. (1990), “The Impact of Top Management Actions on Employee Attitudes and Perceptions”, Group and Organization Studies, Vol. 15, No: 3, s. 337–352.
  • Nowakowski, J. M. & Conlon, D. E. (2005), “Or- ganizational Justice: Looking Back, Looking Forward”, The International Journal of Conflict Management, Vol. 16, No: 1, s. 4-29.
  • O’Leary-Kelly, A., Griffin, R. W. & Glew, D. J. (1996), “Organization-Motivated Aggression: A Research Framework”, Academy of Management Beview, Vol.21, s. 225-253.
  • Özbek, M. F. (2011), “Örgüt İçerisindeki Güven ve İşe Yabancılaşma İlişkisinde Örgüte Uyum Sağlama- nın Aracı Rolü”, Süleyman Demirel Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, Cilt. 16, Sayı: 1, s. 231-248.
  • Özdevecioğlu, M. (2004), “Duygusal Olaylar Teori- si Çerçevesinde Pozitif ve Negatif Duygusallığın Algılanan Örgütsel Adalet Üzerindeki Etkilerini Belirlemeye Yönelik Bir Araştırma”, Ankara Üni- versitesi SBF Dergisi, Cilt. 59, Sayı: 3, s. 181-202.
  • Price, J. & Mueller, C. W. (1986), Handbook of Or- ganizational Measurement, Marrshfield, MA, Pit- man.
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Details

Other ID JA22TU75SS
Journal Section Articles
Authors

Doç. Dr. Tülay Turgut This is me

Arş. Gör. Yaprak Kalafatoğlu This is me

Publication Date March 1, 2016
Published in Issue Year 2016 Volume: 18 Issue: 1

Cite

APA Turgut, D. D. T., & Kalafatoğlu, A. G. Y. (2016). İşe Yabancılaşma ve Örgütsel Adalet. ISGUC The Journal of Industrial Relations and Human Resources, 18(1), 23-46.
AMA Turgut DDT, Kalafatoğlu AGY. İşe Yabancılaşma ve Örgütsel Adalet. isguc. March 2016;18(1):23-46.
Chicago Turgut, Doç. Dr. Tülay, and Arş. Gör. Yaprak Kalafatoğlu. “İşe Yabancılaşma Ve Örgütsel Adalet”. ISGUC The Journal of Industrial Relations and Human Resources 18, no. 1 (March 2016): 23-46.
EndNote Turgut DDT, Kalafatoğlu AGY (March 1, 2016) İşe Yabancılaşma ve Örgütsel Adalet. ISGUC The Journal of Industrial Relations and Human Resources 18 1 23–46.
IEEE D. D. T. Turgut and A. G. Y. Kalafatoğlu, “İşe Yabancılaşma ve Örgütsel Adalet”, isguc, vol. 18, no. 1, pp. 23–46, 2016.
ISNAD Turgut, Doç. Dr. Tülay - Kalafatoğlu, Arş. Gör. Yaprak. “İşe Yabancılaşma Ve Örgütsel Adalet”. ISGUC The Journal of Industrial Relations and Human Resources 18/1 (March 2016), 23-46.
JAMA Turgut DDT, Kalafatoğlu AGY. İşe Yabancılaşma ve Örgütsel Adalet. isguc. 2016;18:23–46.
MLA Turgut, Doç. Dr. Tülay and Arş. Gör. Yaprak Kalafatoğlu. “İşe Yabancılaşma Ve Örgütsel Adalet”. ISGUC The Journal of Industrial Relations and Human Resources, vol. 18, no. 1, 2016, pp. 23-46.
Vancouver Turgut DDT, Kalafatoğlu AGY. İşe Yabancılaşma ve Örgütsel Adalet. isguc. 2016;18(1):23-46.