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A Dual-Dialectical Approach to Presenteeism and Absenteeism Among Kitchen Employees

Year 2016, Volume: 3 Issue: 2, 15 - 23, 26.12.2016

Abstract

Irregularity of working hours in the tourism industry and forcing employees to work more than legal regulations that raises the problem of presenteeism in accommodation establishments. Factors that promote presenteeism and absenteeism in the hospitality businesses differ across workplaces and occupational groups. On the other hand, going to work despite the health problems of kitchen employees threat customer’s health and led to the emergence of new health problems. The aim of the study is determine the factors that force the kitchen workers to presenteeism and absenteeism. Questionnaire techniques were used in the data collection. Data were analyzed by frequency and variance tests. Research findings indicate that positive job satisfaction, work-related factors, organizational culture, work attendance and personal factors have positive and significant effect on presenteeism. Positive personal factors, work related factors and organizational culture have positive and significant effect on job satisfaction. Positive work related factors and organizational culture have also positive effect on work attendance. But the effect of personal factors on work attendance is not statistically significant.

References

  • Baran, M., Kanten, P., Kanten, S. & Yaşlıoğlu, M. (2009). An Empirical Research on the Relationship Between Job Insecurity and Employee Health &Safety. Ege Academic Review, 9 (3), 969-976.
  • Bhui, K.S., Dinos, S., Stansfeld, S. A. & White, P. D. (2012). A Synthesis of the Evidence for Managing Stress at Work: A Review of the Reviews Reporting on Anxiety, Depression, and Absenteeism. Journal of Environmental and Public Health, Volume 2012, 1-21.
  • Bierlaa, I., Huverb, B. & Richard, S. (2013). New evidence on absenteeism and presenteeism. The International Journal of Human Resource Management, 24 (7), 1536–1550.
  • Böckerman, P. & Laukkanen, E. (2009). Presenteeism in Finland: Determinants by gender and the sector of economy, Ege Academic Review, 9 (3), 1007-1016.
  • Burgher, K. E. & Snyder, M. B. (2014). Volunteering. Sunshine Valley Communications and bookboon.com, ISBN:978-87-403-0709-2.
  • Celik, D. A. & Oz, E. U. (2011). The effects of emotional dissonance and quality of work life perceptions on absenteeism and turnover intentions among Turkish call center employees. Procedia - Social and Behavioral Sciences, 30, 2515 –2519.
  • Cetin, M. (2016). An Exploratory Study of Presenteeism in Turkish Context. Emerging Markets Journal, 6(1), 25-38.
  • Ciftci, B.(2010). Iste Var Ol(Ama)Ma Sorunu ve İşletmelerin Uygulayabileceği Çözüm Önerileri. Calisma ve Toplum, 1, 153-174.
  • Collins, A. & Cartwright, S. (2012). Why come into work ill? Individual and organizational factors underlying presenteeism. Employee Relations, 34 (4), 429-442.
  • Deery, S., Walsh, J. & Zatzick, C.D. ( 2014). A moderated mediation analysis of job demands, presenteeism, and absenteeism. Journal of Occupational and Organizational Psychology, 87, 352-369.
  • Demerouti, E., Le Blanc, P. M., Bakker, A. B., Schaufeli, W. B., & Hox, J. (2009). Present but sick: A three-wave study of job demands, presenteeism and burnout. Career Development International, 14, 50–68.
  • Demir, M. (2011). Relationships between Employees’ Perceptions of Quality of Work Life, Intent to Remain with the Organization and Employee Absenteeism. Ege Academic Review, 11(3), 453-464.
  • Erkut, H. (1992). Verimlilik ve Motivasyon. Verimlilik Dergisi, Ankara: MPM yayını.
  • Halbesleben, J.R.B., Whitman, M.V. & Crawford, W.S. (2014). A dialectical theory of the decision to go to work: Bringing together absenteeism and presenteeism. Human Resource Management Review, 24, 177–192.
  • Janssens, H., Clays, E., De Clercq, B., De Bacquer, D., Casini, A., Kittel, F. & Braeckman, L. (2016). Association between phychosocial characteristics of work and presenteeism: A cross-sectional study. International Journal of Occupational Medicine and Environmental Health, 29(2), 331-344.
  • Johns, G. (2010). Presenteeism in the workplace: A review and research agenda. Journal of Organizational Behavior, 31, 519–542.
  • Kalayci, S. (2006). SPSS Uygulamalı Çok Değişkenli İstatistik Teknikleri. Ankara: Asil Yayın Dağıtım Ltd.
  • Kalaycı, Ş. (2006). SPSS Uygulamalı Çok Değişkenli İstatistik Teknikleri, Ankara: Asil Yayın Dağıtım Ltd.
  • Kılıç, S. (2014). Etki Büyüklüğü. Journal of Mood Disorders, 4 (1), 44-46.
  • Krohne, K. & Magnussen, L. H. (2011). Go to work or report sick? A focus group study on decisions of sickness presence among offshore catering section workers. BMC Research Notes, 4 (70), 1-7.
  • Layer, J. K., Karwowski, W. & Furr, A. (2009). The effect of cognitive demands and perceived quality of work life on human performance in manufacturing environments. International Journal of Industrial Ergonomics, 39, 413–421.
  • Mandiracioglu, A. (2013). The Phenomenon of Presenteeism. Journal of Social Security, 3(2), 9-17.
  • Nolfe, G., Petrella, C, Zontini, G., Uttieri, S. & Nolfe, G. (2010). Association between bullying at work and mental disorders: gender differences in the Italian people. Soc Psychiat Epidemiol, 45, 1037-1041.
  • O’Keefe., D. J. (2007). Post Hoc Power, Observed Power, A Priori Power, Retrospective Power, Prospective Power, Achieved Power: Sorting Out Appropriate Uses of Statistical Power Analyses. Communication Methods and Measures, 1(4), 291-299.
  • Palo, S. & Pati, S. (2013). The Determinants of Sickness Presenteeism. The Indian Journal of Industrial Relations, 49 (2), 256-269.
  • Tosun, K. (1992). İşletme Yönetimi. Ankara: Savaş Yayınları.
Year 2016, Volume: 3 Issue: 2, 15 - 23, 26.12.2016

Abstract

References

  • Baran, M., Kanten, P., Kanten, S. & Yaşlıoğlu, M. (2009). An Empirical Research on the Relationship Between Job Insecurity and Employee Health &Safety. Ege Academic Review, 9 (3), 969-976.
  • Bhui, K.S., Dinos, S., Stansfeld, S. A. & White, P. D. (2012). A Synthesis of the Evidence for Managing Stress at Work: A Review of the Reviews Reporting on Anxiety, Depression, and Absenteeism. Journal of Environmental and Public Health, Volume 2012, 1-21.
  • Bierlaa, I., Huverb, B. & Richard, S. (2013). New evidence on absenteeism and presenteeism. The International Journal of Human Resource Management, 24 (7), 1536–1550.
  • Böckerman, P. & Laukkanen, E. (2009). Presenteeism in Finland: Determinants by gender and the sector of economy, Ege Academic Review, 9 (3), 1007-1016.
  • Burgher, K. E. & Snyder, M. B. (2014). Volunteering. Sunshine Valley Communications and bookboon.com, ISBN:978-87-403-0709-2.
  • Celik, D. A. & Oz, E. U. (2011). The effects of emotional dissonance and quality of work life perceptions on absenteeism and turnover intentions among Turkish call center employees. Procedia - Social and Behavioral Sciences, 30, 2515 –2519.
  • Cetin, M. (2016). An Exploratory Study of Presenteeism in Turkish Context. Emerging Markets Journal, 6(1), 25-38.
  • Ciftci, B.(2010). Iste Var Ol(Ama)Ma Sorunu ve İşletmelerin Uygulayabileceği Çözüm Önerileri. Calisma ve Toplum, 1, 153-174.
  • Collins, A. & Cartwright, S. (2012). Why come into work ill? Individual and organizational factors underlying presenteeism. Employee Relations, 34 (4), 429-442.
  • Deery, S., Walsh, J. & Zatzick, C.D. ( 2014). A moderated mediation analysis of job demands, presenteeism, and absenteeism. Journal of Occupational and Organizational Psychology, 87, 352-369.
  • Demerouti, E., Le Blanc, P. M., Bakker, A. B., Schaufeli, W. B., & Hox, J. (2009). Present but sick: A three-wave study of job demands, presenteeism and burnout. Career Development International, 14, 50–68.
  • Demir, M. (2011). Relationships between Employees’ Perceptions of Quality of Work Life, Intent to Remain with the Organization and Employee Absenteeism. Ege Academic Review, 11(3), 453-464.
  • Erkut, H. (1992). Verimlilik ve Motivasyon. Verimlilik Dergisi, Ankara: MPM yayını.
  • Halbesleben, J.R.B., Whitman, M.V. & Crawford, W.S. (2014). A dialectical theory of the decision to go to work: Bringing together absenteeism and presenteeism. Human Resource Management Review, 24, 177–192.
  • Janssens, H., Clays, E., De Clercq, B., De Bacquer, D., Casini, A., Kittel, F. & Braeckman, L. (2016). Association between phychosocial characteristics of work and presenteeism: A cross-sectional study. International Journal of Occupational Medicine and Environmental Health, 29(2), 331-344.
  • Johns, G. (2010). Presenteeism in the workplace: A review and research agenda. Journal of Organizational Behavior, 31, 519–542.
  • Kalayci, S. (2006). SPSS Uygulamalı Çok Değişkenli İstatistik Teknikleri. Ankara: Asil Yayın Dağıtım Ltd.
  • Kalaycı, Ş. (2006). SPSS Uygulamalı Çok Değişkenli İstatistik Teknikleri, Ankara: Asil Yayın Dağıtım Ltd.
  • Kılıç, S. (2014). Etki Büyüklüğü. Journal of Mood Disorders, 4 (1), 44-46.
  • Krohne, K. & Magnussen, L. H. (2011). Go to work or report sick? A focus group study on decisions of sickness presence among offshore catering section workers. BMC Research Notes, 4 (70), 1-7.
  • Layer, J. K., Karwowski, W. & Furr, A. (2009). The effect of cognitive demands and perceived quality of work life on human performance in manufacturing environments. International Journal of Industrial Ergonomics, 39, 413–421.
  • Mandiracioglu, A. (2013). The Phenomenon of Presenteeism. Journal of Social Security, 3(2), 9-17.
  • Nolfe, G., Petrella, C, Zontini, G., Uttieri, S. & Nolfe, G. (2010). Association between bullying at work and mental disorders: gender differences in the Italian people. Soc Psychiat Epidemiol, 45, 1037-1041.
  • O’Keefe., D. J. (2007). Post Hoc Power, Observed Power, A Priori Power, Retrospective Power, Prospective Power, Achieved Power: Sorting Out Appropriate Uses of Statistical Power Analyses. Communication Methods and Measures, 1(4), 291-299.
  • Palo, S. & Pati, S. (2013). The Determinants of Sickness Presenteeism. The Indian Journal of Industrial Relations, 49 (2), 256-269.
  • Tosun, K. (1992). İşletme Yönetimi. Ankara: Savaş Yayınları.
There are 26 citations in total.

Details

Subjects Tourism (Other)
Journal Section Articles
Authors

Kudret Gül

Melike Gül

Publication Date December 26, 2016
Submission Date January 11, 2017
Acceptance Date December 13, 2016
Published in Issue Year 2016 Volume: 3 Issue: 2

Cite

APA Gül, K., & Gül, M. (2016). A Dual-Dialectical Approach to Presenteeism and Absenteeism Among Kitchen Employees. Turizm Akademik Dergisi, 3(2), 15-23.
AMA Gül K, Gül M. A Dual-Dialectical Approach to Presenteeism and Absenteeism Among Kitchen Employees. Turizm Akademik Dergisi. December 2016;3(2):15-23.
Chicago Gül, Kudret, and Melike Gül. “A Dual-Dialectical Approach to Presenteeism and Absenteeism Among Kitchen Employees”. Turizm Akademik Dergisi 3, no. 2 (December 2016): 15-23.
EndNote Gül K, Gül M (December 1, 2016) A Dual-Dialectical Approach to Presenteeism and Absenteeism Among Kitchen Employees. Turizm Akademik Dergisi 3 2 15–23.
IEEE K. Gül and M. Gül, “A Dual-Dialectical Approach to Presenteeism and Absenteeism Among Kitchen Employees”, Turizm Akademik Dergisi, vol. 3, no. 2, pp. 15–23, 2016.
ISNAD Gül, Kudret - Gül, Melike. “A Dual-Dialectical Approach to Presenteeism and Absenteeism Among Kitchen Employees”. Turizm Akademik Dergisi 3/2 (December 2016), 15-23.
JAMA Gül K, Gül M. A Dual-Dialectical Approach to Presenteeism and Absenteeism Among Kitchen Employees. Turizm Akademik Dergisi. 2016;3:15–23.
MLA Gül, Kudret and Melike Gül. “A Dual-Dialectical Approach to Presenteeism and Absenteeism Among Kitchen Employees”. Turizm Akademik Dergisi, vol. 3, no. 2, 2016, pp. 15-23.
Vancouver Gül K, Gül M. A Dual-Dialectical Approach to Presenteeism and Absenteeism Among Kitchen Employees. Turizm Akademik Dergisi. 2016;3(2):15-23.