Araştırma Makalesi
BibTex RIS Kaynak Göster
Yıl 2024, Cilt: 12 Sayı: 1, 1 - 32, 29.03.2024
https://doi.org/10.30519/ahtr.1292435

Öz

Proje Numarası

RTI2018-099467-B-I00; GRE19-03; Res. Ex. 270.19; July 07, 2019

Kaynakça

  • Aall, C. (2011). Energy use and leisure consumption in Norway: An analysis and reduction strategy. Journal of Sustainable Tourism, 19(6), 729–745. https://doi.org/10.1080/09669582.2010.536241
  • Agyeiwaah, E., McKercher, B., & Suntikul, W. (2017). Identifying core indicators of sustainable tourism: A path forward? Tourism Management Perspectives, 24, 26–33. https://doi.org/10.1016/j.tmp.2017.07.005
  • Ahearne, M., Bhattacharya, C. B., & Gruen, T. (2005). Antecedents and consequences of customer-company identification: Expanding the role of relationship marketing. Journal of Applied Psychology, 90(3), 574–585. https://doi.org/10.1037/0021-9010.90.3.574
  • Altunel, M. C., & Yalçin, M. (2022). Examining the Relationship between Subjective Vitality as a Personality Trait, Experience Quality, and Environmental Stewardship of Tourists Visiting Atatürk Arboretum. Advances in Hospitality and Tourism Research, 10(2), 277-305. https://doi.org/10.30519/ahtr.941911
  • Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411-423. https://doi.org/10.1037/0033-2909.103.3.411
  • Arica, R., & Çorbaci, A. (2020). The mediating role of the tourists’ citizenship behavior between the value co-creation and satisfaction. Advances in Hospitality and Tourism Research, 8(1), 125-150. https://doi.org/10.30519/ahtr.649639
  • Bagozzi, R. P., & Dholakia, U. M. (2006). Antecedents and purchase consequences of customer participation in small group brand communities. International Journal of Research in Marketing, 23(1), 45–61. https://doi.org/10.1016/j.ijresmar.2006.01.005
  • Bagozzi, R. P., Yi, Y., & Lynn W. Phillips. (1991). Assessing Construct Validity in Organizational Research. Administrative Science Quarterly, 36(3), 421–458. https://doi.org/10.2307/2393203
  • Breiby, M. A., Duedahl, E., Øian, H., & Ericsson, B. (2020). Exploring sustainable experiences in tourism. Scandinavian Journal of Hospitality and Tourism, 20(4), 335–351. https://doi.org/10.1080/15022250.2020.1748706
  • Busser, J. A., & Shulga, L. V. (2018). Co-created value: Multidimensional scale and nomological network. Tourism Management, 65, 69–86. https://doi.org/10.1016/j.tourman.2017.09.014
  • Confente, I., & Scarpi, D. (2021). Achieving Environmentally Responsible Behavior for Tourists and Residents: A Norm Activation Theory Perspective. Journal of Travel Research, 60(6), 1196–1212. https://doi.org/10.1177/0047287520938875
  • ESOMAR. (2017). ICC/ESOMAR International code on Market, Opinion and Social Research and Data Analytics. ESOMAR. Retrieved March 30, 2023, from: https://www.ipsos.com/sites/default/files/2017-11/ICCESOMAR_Code_English.pdf
  • Gabarda-Mallorquí, A., Fraguell, R. M., & Ribas, A. (2018). Exploring environmental awareness and behavior among guests at hotels that apply water-saving measures. Sustainability (Switzerland), 10(5), 1305. https://doi.org/10.3390/su10051305
  • Ganji, S. F. G., Johnson, L. W., & Sadeghian, S. (2021). The effect of place image and place attachment on residents’ perceived value and support for tourism development. Current Issues in Tourism, 24(9), 1304–1318. https://doi.org/10.1080/13683500.2020.1784106
  • Groth, M. (2005). Customers as good soldiers: Examining citizenship behaviors in internet service deliveries. Journal of Management, 31(1), 7–27. https://doi.org/10.1177/0149206304271375
  • Guizzardi, A., Stacchini, A., & Costa, M. (2022). Can sustainability drive tourism development in small rural areas? Evidences from the Adriatic. Journal of Sustainable Tourism, 30(6), 1280-1300. https://doi.org/10.1080/09669582.2021.1931256
  • Han, H., Eom, T., Al-Ansi, A., Ryu, H. B., & Kim, W. (2019). Community-based tourism as a sustainable direction in destination development: An empirical examination of visitor behaviors. Sustainability (Switzerland), 11(10), 2864. https://doi.org/10.3390/su11102864
  • Han, H., Yu, J., Kim, H. C., & Kim, W. (2018). Impact of social/personal norms and willingness to sacrifice on young vacationers’ pro-environmental intentions for waste reduction and recycling. Journal of Sustainable Tourism, 26(12), 2117–2133. https://doi.org/10.1080/09669582.2018.1538229
  • Homans, G. C. (1958). Social Behaviour as Exchange.pdf. American Journal of Sociology, 63(6), 597–606. Retrieved March 30, 2023, from: http://www.journals.uchicago.edu/t-and-c
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  • Hultman, M., Skarmeas, D., Oghazi, P., & Beheshti, H. M. (2015). Achieving tourist loyalty through destination personality, satisfaction, and identification. Journal of Business Research, 68(11), 2227-2231. https://doi.org/10.1016/j.jbusres.2015.06.002
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Environmental Sustainability at Destination Level: The Role of Tourist Citizenship Behavior

Yıl 2024, Cilt: 12 Sayı: 1, 1 - 32, 29.03.2024
https://doi.org/10.30519/ahtr.1292435

Öz

Tourist citizenship behavior (TCB) has become a key part of tourist destination management. This study explores how TCB can help tourist destination sustainability. A model is proposed to analyze the relationship between TCB and tourist environmentally responsible behavior. The study also examines which factors are part of this process. Specifically, the influence of the perceived sustainability of a destination on TCB is analyzed, with mediation by destination identification (DI) and perceived value (DPV). According to our findings, perceived sustainability is positively associated with DI and DPV. These two variables are associated with greater TCB. TCB is positively related to environmentally responsible behavior. Accordingly, TCB could encourage tourists to care for the environment by acting as if they were more than just tourists. Implications for destination management organizations are provided to improve destination sustainability and promote both TCB and environmentally responsible behavior among tourists.

Destekleyen Kurum

This study was partially financially supported by the Emerging Project grant of the Generalitat Valenciana, Emerging Project GV2022 [CIGE/2022/51], by the Spanish Ministry of Science, Innovation and University under Grant [PID2022-141694NB-I00], and by the Research Support Plan, Facultad de Economía y Negocios, Universidad de Chile.

Proje Numarası

RTI2018-099467-B-I00; GRE19-03; Res. Ex. 270.19; July 07, 2019

Teşekkür

We thank Mr. Adam King for his assistance regarding proof reading services.

Kaynakça

  • Aall, C. (2011). Energy use and leisure consumption in Norway: An analysis and reduction strategy. Journal of Sustainable Tourism, 19(6), 729–745. https://doi.org/10.1080/09669582.2010.536241
  • Agyeiwaah, E., McKercher, B., & Suntikul, W. (2017). Identifying core indicators of sustainable tourism: A path forward? Tourism Management Perspectives, 24, 26–33. https://doi.org/10.1016/j.tmp.2017.07.005
  • Ahearne, M., Bhattacharya, C. B., & Gruen, T. (2005). Antecedents and consequences of customer-company identification: Expanding the role of relationship marketing. Journal of Applied Psychology, 90(3), 574–585. https://doi.org/10.1037/0021-9010.90.3.574
  • Altunel, M. C., & Yalçin, M. (2022). Examining the Relationship between Subjective Vitality as a Personality Trait, Experience Quality, and Environmental Stewardship of Tourists Visiting Atatürk Arboretum. Advances in Hospitality and Tourism Research, 10(2), 277-305. https://doi.org/10.30519/ahtr.941911
  • Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411-423. https://doi.org/10.1037/0033-2909.103.3.411
  • Arica, R., & Çorbaci, A. (2020). The mediating role of the tourists’ citizenship behavior between the value co-creation and satisfaction. Advances in Hospitality and Tourism Research, 8(1), 125-150. https://doi.org/10.30519/ahtr.649639
  • Bagozzi, R. P., & Dholakia, U. M. (2006). Antecedents and purchase consequences of customer participation in small group brand communities. International Journal of Research in Marketing, 23(1), 45–61. https://doi.org/10.1016/j.ijresmar.2006.01.005
  • Bagozzi, R. P., Yi, Y., & Lynn W. Phillips. (1991). Assessing Construct Validity in Organizational Research. Administrative Science Quarterly, 36(3), 421–458. https://doi.org/10.2307/2393203
  • Breiby, M. A., Duedahl, E., Øian, H., & Ericsson, B. (2020). Exploring sustainable experiences in tourism. Scandinavian Journal of Hospitality and Tourism, 20(4), 335–351. https://doi.org/10.1080/15022250.2020.1748706
  • Busser, J. A., & Shulga, L. V. (2018). Co-created value: Multidimensional scale and nomological network. Tourism Management, 65, 69–86. https://doi.org/10.1016/j.tourman.2017.09.014
  • Confente, I., & Scarpi, D. (2021). Achieving Environmentally Responsible Behavior for Tourists and Residents: A Norm Activation Theory Perspective. Journal of Travel Research, 60(6), 1196–1212. https://doi.org/10.1177/0047287520938875
  • ESOMAR. (2017). ICC/ESOMAR International code on Market, Opinion and Social Research and Data Analytics. ESOMAR. Retrieved March 30, 2023, from: https://www.ipsos.com/sites/default/files/2017-11/ICCESOMAR_Code_English.pdf
  • Gabarda-Mallorquí, A., Fraguell, R. M., & Ribas, A. (2018). Exploring environmental awareness and behavior among guests at hotels that apply water-saving measures. Sustainability (Switzerland), 10(5), 1305. https://doi.org/10.3390/su10051305
  • Ganji, S. F. G., Johnson, L. W., & Sadeghian, S. (2021). The effect of place image and place attachment on residents’ perceived value and support for tourism development. Current Issues in Tourism, 24(9), 1304–1318. https://doi.org/10.1080/13683500.2020.1784106
  • Groth, M. (2005). Customers as good soldiers: Examining citizenship behaviors in internet service deliveries. Journal of Management, 31(1), 7–27. https://doi.org/10.1177/0149206304271375
  • Guizzardi, A., Stacchini, A., & Costa, M. (2022). Can sustainability drive tourism development in small rural areas? Evidences from the Adriatic. Journal of Sustainable Tourism, 30(6), 1280-1300. https://doi.org/10.1080/09669582.2021.1931256
  • Han, H., Eom, T., Al-Ansi, A., Ryu, H. B., & Kim, W. (2019). Community-based tourism as a sustainable direction in destination development: An empirical examination of visitor behaviors. Sustainability (Switzerland), 11(10), 2864. https://doi.org/10.3390/su11102864
  • Han, H., Yu, J., Kim, H. C., & Kim, W. (2018). Impact of social/personal norms and willingness to sacrifice on young vacationers’ pro-environmental intentions for waste reduction and recycling. Journal of Sustainable Tourism, 26(12), 2117–2133. https://doi.org/10.1080/09669582.2018.1538229
  • Homans, G. C. (1958). Social Behaviour as Exchange.pdf. American Journal of Sociology, 63(6), 597–606. Retrieved March 30, 2023, from: http://www.journals.uchicago.edu/t-and-c
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  • Mursid, A., & Anoraga, P. (2021). Halal destination attributes and revisits intention: the role of destination attractiveness and perceived value. International Journal of Tourism Cities, 8(2), 513-528. https://doi.org/10.1108/IJTC-03-2021-0040
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  • Rodriguez–Sanchez, C., Sancho-Esper, F., Casado-Díaz, A. B., & Sellers-Rubio, R. (2020). Understanding in-room water conservation behavior: The role of personal normative motives and hedonic motives in a mass tourism destination. Journal of Destination Marketing and Management, 18, 100496. https://doi.org/10.1016/j.jdmm.2020.100496
  • Sahabuddin, M., Tan, Q., Hossain, I., Alam, M. S., & Nekmahmud, M. (2021). Tourist environmentally responsible behavior and satisfaction; study on the world’s longest natural sea beach, cox’s bazar, bangladesh. Sustainability (Switzerland), 13(16), 9383. https://doi.org/10.3390/su13169383
  • Sánchez-Fernández, R., Iniesta-Bonillo, M. Á., & Cervera-Taulet, A. (2019). Exploring the concept of perceived sustainability at tourist destinations: a market segmentation approach. Journal of Travel and Tourism Marketing, 36(2), 176–190. https://doi.org/10.1080/10548408.2018.1505579
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  • Su, L., Wang, L., Law, R., Chen, X., & Fong, D. (2016). Influences of destination social responsibility on the relationship quality with residents and destination economic performance. Journal of Travel and Tourism Marketing, 34(4), 488–502. https://doi.org/10.1080/10548408.2016.1193101
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  • Wen, J., & Huang, S. (Sam). (2021). The effects of fashion lifestyle, perceived value of luxury consumption, and tourist–destination identification on visit intention: A study of Chinese cigar aficionados. Journal of Destination Marketing and Management, 22, 100664. https://doi.org/10.1016/j.jdmm.2021.100664
  • Wu, M. Y., Wu, X., Li, Q. C., & Tong, Y. (2022). Community citizenship behavior in rural tourism destinations: Scale development and validation. Tourism Management, 89, 104457. https://doi.org/10.1016/j.tourman.2021.104457
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  • Xu, T., & Lu, C. (2023). Does tourism mental fatigue inhibit tourist citizenship behavior? The role of psychological contract breach and boundary conditions. Journal of Hospitality and Tourism Management, 55, 59–69. https://doi.org/10.1016/j.jhtm.2023.03.001
  • Yen, C.-H., Tsai, C.-H., & Han, T.-C. (2022). Can tourist value cocreation behavior enhance tour leader love? The role of perceived value. Journal of Hospitality and Tourism Management, 53(129), 133–142. https://doi.org/10.1016/j.jhtm.2022.10.001
  • Zhang, H., Cheng, Z., & Chen, X. (2022). How Destination Social Responsibility Affects Tourist Citizenship Behavior at Cultural Heritage Sites? Mediating Roles of Destination Reputation and Destination Identification. Sustainability (Switzerland), 14(11), 6772. https://doi.org/10.3390/su14116772
  • Zhang, H., & Xu, H. (2019). Impact of destination psychological ownership on residents’“place citizenship behavior”. Journal of Destination Marketing & Management, 14, 100391. https://doi.org/10.1016/j.jdmm.2019.100391
Toplam 76 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Turizm (Diğer)
Bölüm Araştırma Makalesi
Yazarlar

Franco Sancho-esper 0000-0002-6073-1935

Carla Rodriguez-sanchez 0000-0002-5801-6801

Eduardo Torres-moraga 0000-0003-3089-4116

Proje Numarası RTI2018-099467-B-I00; GRE19-03; Res. Ex. 270.19; July 07, 2019
Erken Görünüm Tarihi 7 Aralık 2023
Yayımlanma Tarihi 29 Mart 2024
Gönderilme Tarihi 4 Mayıs 2023
Yayımlandığı Sayı Yıl 2024 Cilt: 12 Sayı: 1

Kaynak Göster

APA Sancho-esper, F., Rodriguez-sanchez, C., & Torres-moraga, E. (2024). Environmental Sustainability at Destination Level: The Role of Tourist Citizenship Behavior. Advances in Hospitality and Tourism Research (AHTR), 12(1), 1-32. https://doi.org/10.30519/ahtr.1292435


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