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TÜRKİYE’DE YAYGIN KULLANILAN WEB PORTALLARININ KULLANICI HİSLERİNE DAYANILARAK KANSEİ MÜHENDİSLİĞİ İLE DEĞERLENDİRİLMESİ

Yıl 2011, Cilt: 26 Sayı: 2, 15 - 34, 25.12.2011

Öz

Türkiye’de yaygın olarak kullanılan web portallarının kullanıcı algı ve hislerine dayandırılarak karşılaştırılması ve değerlendirilmesi çok boyutlu bir problemdir. Bu problem, kullanıcı odaklı, ergonomi ve bilgisayar bilimleri tabanlı bir mühendislik yaklaşımı olan Kansei Mühendisliği kullanılarak çözülmüştür. Web portallarının kullanıcılarda uyandırdığı profesyonellik hissi ile profesyonellik hissini yansıtan Kansei kelimeleri arasındaki ilişkiyi açıklamak için sıralı lojistik regresyon modeli geliştirilmiştir. Ayrıca web portalları, kullanıcı hisleri bakımından varyans analizi kullanılarak karşılaştırılmıştır. Sonuç olarak, web portalı tasarımcıları için önemli çıkarsamalar ve öneriler sunulmuştur.

Kaynakça

  • Axelsson, J.R.C. (2001), “Engineering of impressions- A framework and example”, Proceedings of the 33rd Annual Congress of the Nordic Ergonomics Society, Tampere, Finland, 149-154.
  • Barnes, C. J., T. H. C. Childs, B. Henson ve C. H. Southee (2004), “Surface finish and touch- a case study in a new human factors tribology”, Wear, 257, 740–750.
  • Chang, Y., M. Chuang, S. Hung, S. Shen ve B. Chu (2003), “A kansei study on the style image of fashion design”, 6. Asian Design Conference, Tsukuba, Japonya.
  • Chang, H. C., H. H. Lai ve Y. M. Chan (2006), “Expression modes used by consumers in conveying desire for product form: A case study of a car”, International Journal of Industrial Ergonomics, 36, 3-10.
  • Choi, K. ve C. Jun (2007), “A systematic approach to the kansei factors of tactile sense regarding the surface roughness”, Applied Ergonomics, 38, 53–63.
  • Deng, Y. ve Y. Kao (2003), “The development of music selection plan based on Kansei similarity”, 6. Asia Design International Conference, Tsukuba, Japonya.
  • Gonzalez, M.E., R.D. Mueller ve R.W. Mack (2008), “An alternative approach in service quality: An e-Banking case study”, The Quality Management Journal, 15, 1, 41-59.
  • Grimsaeth, K. (2005), “Kansei Engineering, Linking emotions and product feelings”, http://design.ntnu.no/forskning/artikler/2005/artikkel_Tollef_Steen.pdf
  • Guerin, J. (2004), “Kansei Engineering for commercial airplane interior architecture”, The 16th Sypmosium on Quality Function Deployment, July 10, Lombard, Illinois, USA, 19-26.
  • Ineoue,T., E. Saheki ve R. Okada (2006), “Web Comfortability and the Influence of Typographic Layouts for Japanese Web Pages”, Bulletin of Miyagi University School of Project Design, 8, 133–141.
  • Ikeda, G., A. Tomizama, Y. Imayoshi, H. Iwabuchi, T. Hinata ve Y. Sagara (2006), chromatography/alfactometry and food kansei model”, Food Science and Technology Research, 12 (4), 261-269. dressing using gas
  • Ishihara, S., K. Ishihara, M. Nagamachi ve Y. Matsubara (1995), “An automatic builder for a Kansei Engineering expert system using self-organizing neural Networks”, International Journal of Industrial Ergonomics, 15, 13-24.
  • Ishihara, S., K. Ishihara, M. Nagamachi ve Y. Matsubara (1997), “An analysis of Kansei structure on shoes using self-organizing neural networks”, International Journal of Industrial Ergonomics, 19, 93-104.
  • Jiao, J. R., Y. Zhang ve M. Helander (2006), “A kansei mining system for affective design”, Expert Systems with Applications, 30, 658–673.
  • Jindo, T. ve K. Hirasago (1997), “Application studies to car interior of Kansei engineering”, International Journal of Industrial Ergonomics, 19, 105- 114.
  • Kinoshita, Y., E. Cooper ve K. Kamei (2003), “A colour support system for townscape based on Kansei and colour harmony models”, Proceedings of the 4th International Symposium on Advanced Intelligent System, 435-438.
  • Koç, E. (2009), “Kansei Mühendisliği kullanılarak müşteri odaklı ürün tasarımı: Web sayfası tasarımında uygulanması”, Doktora tezi, Eskişehir Osmangazi Üniversitesi, İstatistik Anabilim dalı, 155 s.
  • Lai, H. H., Y. M. Chan ve H. C. Chang (2005), “A robust design approach for enhancing the feeling quality of a product: a car profile case study”, International Journal Production Economics, 35, 445-460.
  • Lai, H. H., Y. C. Lin, C. H. Yeh ve C. H. Wei (2006), “User-oriented design for the optimal combination on product design”, International Journal Production Economics, 100, 353–267.
  • Lin, Y. C., H. H. Lai ve C. H. Yeh (2007), “Consumer-oriented product form design based on fuzzy logic:A case study of mobile phones”, International Journal of Industrial Ergonomics, 37, 531-543.
  • Lindberg, A. (2004), First impressions last: A Kansei Engineering study on laminate flooring at Pergo, Lisans tezi, Linköping University Department of Mechanical Engineering, Sweden.
  • Llinares, C. ve A. Page (2007), “Application of product differential semantics to quantify purchaser perceptions in housing assessment”, Building and Environment, 42, 2488–2497.
  • Long, J. S. (1997), Regression models for categorical and limited dependent variables, Thousand Oaks:Sage Publications.
  • Lottum, C., K. Pearce ve S. Coleman (2006), “Features of Kansei Engineering characterizing its use in two studies: Men’s everyday footwear and historic footwear”, Quality and Reliability Engineering, 22, 629- 650.
  • Mantelet, F., C. Bouchard ve A. Aoussat (2003), “Integration and optimization of Kansei Engineering in the process of design of new products”, Journal of the Asian Design Conference International, Vol.1, Asian Society for the Science of Design (ASSD), Tsukuba, Japan.
  • Matsubara, Y. ve M. Nagamachi (1997), “Hybrid Kansei Engineering System and design support”, International Journal of Industrial Ergonomics, 19, 81-92.
  • McCullagh, P. (1980), “Regression models for ordinal data”, Journal of the Royal Statistical Society, 42, 109–142.
  • Nagamachi, M. (1995), “Kansei Engineering: A new ergonomic consumer- oriented technology for product development”, International Journal of Industrial Ergonomics, 15, 3-11.
  • Nagamachi, M. (1999), “Kansei engineering; the implication and applications to product development”, IEEE International Conference, Tokyo, Japan.
  • Nagamachi, M. (2002), “Kansei engineering as a powerful consumer- oriented technology for product development”, Applied Ergonomics, 33, 289- 294.
  • Nakada, K. (1997), “Kansei engineering research on the design of construction machinery”, International Journal of Industrial Ergonomics, 19, 129-146.
  • Noh, S. J., H. S. Park ve N. Y. Park (2004), “Mutidimentional quality assessment of multimedia telecommunications systems for enhancing customer satisfaction”, Total Quality Management, 15 (7), 899-908.
  • Okada, R. ve A. Tejima (2003), “Exploring the Influence of Design Elements on the Comfortability in WebSites”, The 6th Asia-Pacific Design Conference (6th ADC), Tsukuba, Japan. http://www.robelab.net/web.html (2 Mart 2008).
  • Özdamar, K. (1999), Paket programlar ile istatistiksel veri analizi, Eskişehir: Kaan Kitabevi.
  • Pearce, K. F ve S.Y. Coleman (2008), “Modern-day perception of historic footwear and its links to preference”, Journal of Applied Statistics, 35 (2), 161- 178.
  • Petiot J. ve B. Yannou (2004), “Measuring consumer perceptions for a better comprehension, specification and assessment of product semantics”, International Journal of Industrial Ergonomics, 33, 507–525.
  • Robins, D. ve J. Holmes (2008), “Aestetics and credibility in web site design”, Information Processing and Management, 44, 386-399.
  • Saito, S., H. Nishiyama, T. Ohkubo ve Y. Matsushita (1998), “Virtual space production based on composition knowledge”, System and Computers in Japan, Vol.29, No.12, 46-56.
  • Schütte, S., J. Eklund, J. Axelsson ve M. Nagamachi (2004), “Concepts, methods and tools in kansei engineering”, Theoretical Issues in Ergonomics Science, 5, 214–232.
  • Schütte, S. (2005), Engineering emotional values in product design, Doktora tezi, Linköping University Institute of Technology, Sweden.
  • Schütte, S. ve J. Eklund (2005), “Design of rocker switches for work- vehicles- An application of Kansei Engineering”, Applied Ergonomics, 36, 557- 567.
  • Siu, H. ve J. Ho (2005), “Short Paper: Visual design for a webpage”, The Fourth Johannesburg:International Ergonomics Association Press. Cyberspace Conference on Ergonomics,
  • Takagi, M., J. Watada ve N. Yubazaki (2004), “Realization of a comfortable space based on Kansei Engineering”, IEEE International Conference on Systems, Man and Cybernetics, 6463-6464.
  • Tanoue, C., K. Ishizaka ve M. Nagamachi (1997), “Kansei Engineering: A study on perception of vehicle interior image”, International Journal of Industrial Ergonomics, 19, 115-128.
  • Tsuchiya, T., S. Ishihara, Y. Matsubara, T. Nishino ve M. Nagamachi (1999), “A method for learning decision tree using genetic algorithm and its application to Kansei engineering system”, IEEE International Conference on System, Man and Cybernetics, Tokyo, Japonya.
  • Xing-yuan, W. ve Y. Xu (2006), “Study on consumer’s Kansei image evaluation for high-tech consumable products”, International Conference on Management Science and Engineering, October 5-7, 976-980.
  • Yang, S., M. Nagamachi ve S. Lee (1999), “Rule-based inference model for the kansei engineering system”, Journal of Industrial Ergonomics, 24, 459-471.
  • Yasuyuk, S. (2002), “Paradigm and food kansei engineering and trends in sensing technologies for good preferences”, Food and Food Ingredients, 4-20.
  • Ying, W. ve C. Yan (2006), “The kansei research on the style of womwn’s overcoats”, IMACS Multiconference on Computational Engineering in Systems Application (CESA), 4-6 Ekim, Beijing, China, 431-436.
  • Yoon, D. ve H. Lee (2003), “The effect of Kansei design on the web in Branding and analysis of its influence factors–focused on fast food brand websites-”, Conference.http://wwwsoc.nii.ac.jp/jssd/6thADC/webmaster/re_e/CD/CD_doN otOpen/ADC/program.html 6th Asian Design
  • Zhai, L. Y., L. P. Khoo ve Z. W. Zhong (2009), “A dominance-based rough set approach to kansei engineering in product development”, Expert Systems with Applications, 36, 393-402.
  • Zhang, L. ve W. Shen (1999), “Sensory evaluation of commercial truck interiors”, International Congress and Exposition, March 1-4, Detroit, Michigan, 1-7.
  • <http1> tbd.wmv.gen.tr/Raporlar/RP5-2003.doc. (09.12.2007)
  • <http2> http://www.jske.org/whatiskansei.html (5 Mart 2008)
  • <http3> http://www.sistek.com.tr/html/portal.htm (26 Nisan 2006)
  • <http4>http://mert-tr.blogspot.com/2007/06/faktor-analizi-gecerlilik- guvenilirlik.html/(Faktör analizi, geçerlilik ve güvenilirlikle ilgili notlarım).

EVALUATION OF POPULAR WEB PORTALS IN TURKEY BASED ON USERS’ FEELINGS VIA KANSEI ENGINEERING

Yıl 2011, Cilt: 26 Sayı: 2, 15 - 34, 25.12.2011

Öz

The comparison and evaluation of web portals widely used in Turkey is a multi-dimensional problem. This problem is solved by using the Kansei engineering which a user-oriented engineering approach based on ergonomics and computer science. To describe the relationship between professionalism feeling evoked by web portals on users and kansei words that reflect professionalism feeling, the ordinal logistic regression model was developed. In addition, web portals were compared using analysis of variance in terms of users’ feelings. As a result, important conclusions and recommendations are presented toweb portal designers.

Kaynakça

  • Axelsson, J.R.C. (2001), “Engineering of impressions- A framework and example”, Proceedings of the 33rd Annual Congress of the Nordic Ergonomics Society, Tampere, Finland, 149-154.
  • Barnes, C. J., T. H. C. Childs, B. Henson ve C. H. Southee (2004), “Surface finish and touch- a case study in a new human factors tribology”, Wear, 257, 740–750.
  • Chang, Y., M. Chuang, S. Hung, S. Shen ve B. Chu (2003), “A kansei study on the style image of fashion design”, 6. Asian Design Conference, Tsukuba, Japonya.
  • Chang, H. C., H. H. Lai ve Y. M. Chan (2006), “Expression modes used by consumers in conveying desire for product form: A case study of a car”, International Journal of Industrial Ergonomics, 36, 3-10.
  • Choi, K. ve C. Jun (2007), “A systematic approach to the kansei factors of tactile sense regarding the surface roughness”, Applied Ergonomics, 38, 53–63.
  • Deng, Y. ve Y. Kao (2003), “The development of music selection plan based on Kansei similarity”, 6. Asia Design International Conference, Tsukuba, Japonya.
  • Gonzalez, M.E., R.D. Mueller ve R.W. Mack (2008), “An alternative approach in service quality: An e-Banking case study”, The Quality Management Journal, 15, 1, 41-59.
  • Grimsaeth, K. (2005), “Kansei Engineering, Linking emotions and product feelings”, http://design.ntnu.no/forskning/artikler/2005/artikkel_Tollef_Steen.pdf
  • Guerin, J. (2004), “Kansei Engineering for commercial airplane interior architecture”, The 16th Sypmosium on Quality Function Deployment, July 10, Lombard, Illinois, USA, 19-26.
  • Ineoue,T., E. Saheki ve R. Okada (2006), “Web Comfortability and the Influence of Typographic Layouts for Japanese Web Pages”, Bulletin of Miyagi University School of Project Design, 8, 133–141.
  • Ikeda, G., A. Tomizama, Y. Imayoshi, H. Iwabuchi, T. Hinata ve Y. Sagara (2006), chromatography/alfactometry and food kansei model”, Food Science and Technology Research, 12 (4), 261-269. dressing using gas
  • Ishihara, S., K. Ishihara, M. Nagamachi ve Y. Matsubara (1995), “An automatic builder for a Kansei Engineering expert system using self-organizing neural Networks”, International Journal of Industrial Ergonomics, 15, 13-24.
  • Ishihara, S., K. Ishihara, M. Nagamachi ve Y. Matsubara (1997), “An analysis of Kansei structure on shoes using self-organizing neural networks”, International Journal of Industrial Ergonomics, 19, 93-104.
  • Jiao, J. R., Y. Zhang ve M. Helander (2006), “A kansei mining system for affective design”, Expert Systems with Applications, 30, 658–673.
  • Jindo, T. ve K. Hirasago (1997), “Application studies to car interior of Kansei engineering”, International Journal of Industrial Ergonomics, 19, 105- 114.
  • Kinoshita, Y., E. Cooper ve K. Kamei (2003), “A colour support system for townscape based on Kansei and colour harmony models”, Proceedings of the 4th International Symposium on Advanced Intelligent System, 435-438.
  • Koç, E. (2009), “Kansei Mühendisliği kullanılarak müşteri odaklı ürün tasarımı: Web sayfası tasarımında uygulanması”, Doktora tezi, Eskişehir Osmangazi Üniversitesi, İstatistik Anabilim dalı, 155 s.
  • Lai, H. H., Y. M. Chan ve H. C. Chang (2005), “A robust design approach for enhancing the feeling quality of a product: a car profile case study”, International Journal Production Economics, 35, 445-460.
  • Lai, H. H., Y. C. Lin, C. H. Yeh ve C. H. Wei (2006), “User-oriented design for the optimal combination on product design”, International Journal Production Economics, 100, 353–267.
  • Lin, Y. C., H. H. Lai ve C. H. Yeh (2007), “Consumer-oriented product form design based on fuzzy logic:A case study of mobile phones”, International Journal of Industrial Ergonomics, 37, 531-543.
  • Lindberg, A. (2004), First impressions last: A Kansei Engineering study on laminate flooring at Pergo, Lisans tezi, Linköping University Department of Mechanical Engineering, Sweden.
  • Llinares, C. ve A. Page (2007), “Application of product differential semantics to quantify purchaser perceptions in housing assessment”, Building and Environment, 42, 2488–2497.
  • Long, J. S. (1997), Regression models for categorical and limited dependent variables, Thousand Oaks:Sage Publications.
  • Lottum, C., K. Pearce ve S. Coleman (2006), “Features of Kansei Engineering characterizing its use in two studies: Men’s everyday footwear and historic footwear”, Quality and Reliability Engineering, 22, 629- 650.
  • Mantelet, F., C. Bouchard ve A. Aoussat (2003), “Integration and optimization of Kansei Engineering in the process of design of new products”, Journal of the Asian Design Conference International, Vol.1, Asian Society for the Science of Design (ASSD), Tsukuba, Japan.
  • Matsubara, Y. ve M. Nagamachi (1997), “Hybrid Kansei Engineering System and design support”, International Journal of Industrial Ergonomics, 19, 81-92.
  • McCullagh, P. (1980), “Regression models for ordinal data”, Journal of the Royal Statistical Society, 42, 109–142.
  • Nagamachi, M. (1995), “Kansei Engineering: A new ergonomic consumer- oriented technology for product development”, International Journal of Industrial Ergonomics, 15, 3-11.
  • Nagamachi, M. (1999), “Kansei engineering; the implication and applications to product development”, IEEE International Conference, Tokyo, Japan.
  • Nagamachi, M. (2002), “Kansei engineering as a powerful consumer- oriented technology for product development”, Applied Ergonomics, 33, 289- 294.
  • Nakada, K. (1997), “Kansei engineering research on the design of construction machinery”, International Journal of Industrial Ergonomics, 19, 129-146.
  • Noh, S. J., H. S. Park ve N. Y. Park (2004), “Mutidimentional quality assessment of multimedia telecommunications systems for enhancing customer satisfaction”, Total Quality Management, 15 (7), 899-908.
  • Okada, R. ve A. Tejima (2003), “Exploring the Influence of Design Elements on the Comfortability in WebSites”, The 6th Asia-Pacific Design Conference (6th ADC), Tsukuba, Japan. http://www.robelab.net/web.html (2 Mart 2008).
  • Özdamar, K. (1999), Paket programlar ile istatistiksel veri analizi, Eskişehir: Kaan Kitabevi.
  • Pearce, K. F ve S.Y. Coleman (2008), “Modern-day perception of historic footwear and its links to preference”, Journal of Applied Statistics, 35 (2), 161- 178.
  • Petiot J. ve B. Yannou (2004), “Measuring consumer perceptions for a better comprehension, specification and assessment of product semantics”, International Journal of Industrial Ergonomics, 33, 507–525.
  • Robins, D. ve J. Holmes (2008), “Aestetics and credibility in web site design”, Information Processing and Management, 44, 386-399.
  • Saito, S., H. Nishiyama, T. Ohkubo ve Y. Matsushita (1998), “Virtual space production based on composition knowledge”, System and Computers in Japan, Vol.29, No.12, 46-56.
  • Schütte, S., J. Eklund, J. Axelsson ve M. Nagamachi (2004), “Concepts, methods and tools in kansei engineering”, Theoretical Issues in Ergonomics Science, 5, 214–232.
  • Schütte, S. (2005), Engineering emotional values in product design, Doktora tezi, Linköping University Institute of Technology, Sweden.
  • Schütte, S. ve J. Eklund (2005), “Design of rocker switches for work- vehicles- An application of Kansei Engineering”, Applied Ergonomics, 36, 557- 567.
  • Siu, H. ve J. Ho (2005), “Short Paper: Visual design for a webpage”, The Fourth Johannesburg:International Ergonomics Association Press. Cyberspace Conference on Ergonomics,
  • Takagi, M., J. Watada ve N. Yubazaki (2004), “Realization of a comfortable space based on Kansei Engineering”, IEEE International Conference on Systems, Man and Cybernetics, 6463-6464.
  • Tanoue, C., K. Ishizaka ve M. Nagamachi (1997), “Kansei Engineering: A study on perception of vehicle interior image”, International Journal of Industrial Ergonomics, 19, 115-128.
  • Tsuchiya, T., S. Ishihara, Y. Matsubara, T. Nishino ve M. Nagamachi (1999), “A method for learning decision tree using genetic algorithm and its application to Kansei engineering system”, IEEE International Conference on System, Man and Cybernetics, Tokyo, Japonya.
  • Xing-yuan, W. ve Y. Xu (2006), “Study on consumer’s Kansei image evaluation for high-tech consumable products”, International Conference on Management Science and Engineering, October 5-7, 976-980.
  • Yang, S., M. Nagamachi ve S. Lee (1999), “Rule-based inference model for the kansei engineering system”, Journal of Industrial Ergonomics, 24, 459-471.
  • Yasuyuk, S. (2002), “Paradigm and food kansei engineering and trends in sensing technologies for good preferences”, Food and Food Ingredients, 4-20.
  • Ying, W. ve C. Yan (2006), “The kansei research on the style of womwn’s overcoats”, IMACS Multiconference on Computational Engineering in Systems Application (CESA), 4-6 Ekim, Beijing, China, 431-436.
  • Yoon, D. ve H. Lee (2003), “The effect of Kansei design on the web in Branding and analysis of its influence factors–focused on fast food brand websites-”, Conference.http://wwwsoc.nii.ac.jp/jssd/6thADC/webmaster/re_e/CD/CD_doN otOpen/ADC/program.html 6th Asian Design
  • Zhai, L. Y., L. P. Khoo ve Z. W. Zhong (2009), “A dominance-based rough set approach to kansei engineering in product development”, Expert Systems with Applications, 36, 393-402.
  • Zhang, L. ve W. Shen (1999), “Sensory evaluation of commercial truck interiors”, International Congress and Exposition, March 1-4, Detroit, Michigan, 1-7.
  • <http1> tbd.wmv.gen.tr/Raporlar/RP5-2003.doc. (09.12.2007)
  • <http2> http://www.jske.org/whatiskansei.html (5 Mart 2008)
  • <http3> http://www.sistek.com.tr/html/portal.htm (26 Nisan 2006)
  • <http4>http://mert-tr.blogspot.com/2007/06/faktor-analizi-gecerlilik- guvenilirlik.html/(Faktör analizi, geçerlilik ve güvenilirlikle ilgili notlarım).
Toplam 56 adet kaynakça vardır.

Ayrıntılar

Diğer ID JA38CB36TN
Bölüm Makaleler
Yazarlar

ŞENOL Erdoğmuş Bu kişi benim

EYLEM Koç Bu kişi benim

SEVGİ Ayhan

Yayımlanma Tarihi 25 Aralık 2011
Yayımlandığı Sayı Yıl 2011 Cilt: 26 Sayı: 2

Kaynak Göster

APA Erdoğmuş, Ş., Koç, E., & Ayhan, S. (2011). TÜRKİYE’DE YAYGIN KULLANILAN WEB PORTALLARININ KULLANICI HİSLERİNE DAYANILARAK KANSEİ MÜHENDİSLİĞİ İLE DEĞERLENDİRİLMESİ. Dokuz Eylül Üniversitesi İktisadi İdari Bilimler Fakültesi Dergisi, 26(2), 15-34.
AMA Erdoğmuş Ş, Koç E, Ayhan S. TÜRKİYE’DE YAYGIN KULLANILAN WEB PORTALLARININ KULLANICI HİSLERİNE DAYANILARAK KANSEİ MÜHENDİSLİĞİ İLE DEĞERLENDİRİLMESİ. Dokuz Eylül Üniversitesi İktisadi İdari Bilimler Fakültesi Dergisi. Aralık 2011;26(2):15-34.
Chicago Erdoğmuş, ŞENOL, EYLEM Koç, ve SEVGİ Ayhan. “TÜRKİYE’DE YAYGIN KULLANILAN WEB PORTALLARININ KULLANICI HİSLERİNE DAYANILARAK KANSEİ MÜHENDİSLİĞİ İLE DEĞERLENDİRİLMESİ”. Dokuz Eylül Üniversitesi İktisadi İdari Bilimler Fakültesi Dergisi 26, sy. 2 (Aralık 2011): 15-34.
EndNote Erdoğmuş Ş, Koç E, Ayhan S (01 Aralık 2011) TÜRKİYE’DE YAYGIN KULLANILAN WEB PORTALLARININ KULLANICI HİSLERİNE DAYANILARAK KANSEİ MÜHENDİSLİĞİ İLE DEĞERLENDİRİLMESİ. Dokuz Eylül Üniversitesi İktisadi İdari Bilimler Fakültesi Dergisi 26 2 15–34.
IEEE Ş. Erdoğmuş, E. Koç, ve S. Ayhan, “TÜRKİYE’DE YAYGIN KULLANILAN WEB PORTALLARININ KULLANICI HİSLERİNE DAYANILARAK KANSEİ MÜHENDİSLİĞİ İLE DEĞERLENDİRİLMESİ”, Dokuz Eylül Üniversitesi İktisadi İdari Bilimler Fakültesi Dergisi, c. 26, sy. 2, ss. 15–34, 2011.
ISNAD Erdoğmuş, ŞENOL vd. “TÜRKİYE’DE YAYGIN KULLANILAN WEB PORTALLARININ KULLANICI HİSLERİNE DAYANILARAK KANSEİ MÜHENDİSLİĞİ İLE DEĞERLENDİRİLMESİ”. Dokuz Eylül Üniversitesi İktisadi İdari Bilimler Fakültesi Dergisi 26/2 (Aralık 2011), 15-34.
JAMA Erdoğmuş Ş, Koç E, Ayhan S. TÜRKİYE’DE YAYGIN KULLANILAN WEB PORTALLARININ KULLANICI HİSLERİNE DAYANILARAK KANSEİ MÜHENDİSLİĞİ İLE DEĞERLENDİRİLMESİ. Dokuz Eylül Üniversitesi İktisadi İdari Bilimler Fakültesi Dergisi. 2011;26:15–34.
MLA Erdoğmuş, ŞENOL vd. “TÜRKİYE’DE YAYGIN KULLANILAN WEB PORTALLARININ KULLANICI HİSLERİNE DAYANILARAK KANSEİ MÜHENDİSLİĞİ İLE DEĞERLENDİRİLMESİ”. Dokuz Eylül Üniversitesi İktisadi İdari Bilimler Fakültesi Dergisi, c. 26, sy. 2, 2011, ss. 15-34.
Vancouver Erdoğmuş Ş, Koç E, Ayhan S. TÜRKİYE’DE YAYGIN KULLANILAN WEB PORTALLARININ KULLANICI HİSLERİNE DAYANILARAK KANSEİ MÜHENDİSLİĞİ İLE DEĞERLENDİRİLMESİ. Dokuz Eylül Üniversitesi İktisadi İdari Bilimler Fakültesi Dergisi. 2011;26(2):15-34.