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The interaction effects of social media-driven advertising on consumers’ purchase intention

Yıl 2024, Cilt: 6 Sayı: 1, 54 - 63
https://doi.org/10.58251/ekonomi.1455385

Öz

The paradigm of social media-driven advertising has experienced a huge transformation in predicting consumers’ behavioral intentions in recent years. To shed light on the interaction effects of social media-driven advertising, this study aims to explore the various stimuli of social media advertising that may influence consumers’ purchasing intentions. The study recruited 240 social media users online using a purposive sampling technique, and the data were analyzed using Structural Equation Modeling. The estimation revealed that e-WOM and interaction have a significant positive effect on brand image, whereas entertainment does not. The brand image plays a significant positive role in predicting consumers’ purchasing intentions. The findings offer valuable insights to marketers and brand practitioners for anticipating brand perception and consumers’ likelihood to purchase the brand. Research findings, discussions, and implications are presented.




Etik Beyan

We affirm our commitment to uphold the highest standards of ethics and integrity in conducting and reporting our research, adhering to all relevant guidelines and regulations, and ensuring the welfare and rights of all participants involved.

Proje Numarası

The Interaction Effects of Social Media-Driven Advertising on Consumers’ Purchase Intention

Teşekkür

We express our gratitude to the reviewers and editors for their time, expertise, and constructive feedback, which greatly contributed to the improvement of this manuscript.

Kaynakça

  • Abbasi, A. Z., Tsiotsou, R. H., Hussain, K., Rather, R. A., & Ting, D. H. (2023). Investigating the impact of social media images’ value, consumer engagement, and involvement on eWOM of a tourism destination: A transmittal mediation approach. Journal of Retailing and Consumer Services, 71, 103231.
  • Agichtein, E., Castillo, C., Donato, D., Gionis, A., & Mishne, G. (2008, February). Finding high-quality content in social media. In Proceedings of the 2008 International Conference on web search and data mining, 183-194.
  • Alalwan, A.A. (2018). Investigating the impact of social media advertising features on customer purchase intention. International journal of information management, 42, 65-77.
  • Alalwan, A. A., Rana, N. P., Dwivedi, Y. K., & Algharabat, R. (2017). Social media in marketing: A review and analysis of the existing literature. Telematics and Informatics, 34(7), 1177–1190.
  • Algharabat, R. S. (2017). Linking social media marketing activities with brand love: The mediating role of self-expressive brands. Kybernetes, 46(10), 1801-1819.
  • Alim, M. A., Ara, M. A., Chowdhury, M. I. K., Ghosh, T., & Akter, M. (2021). Tourists' Information Sharing Intention in Social Media: An Empirical Study in Bangladesh. In Interdisciplinary Research in Technology and Management, 315-320, CRC Press.
  • Alim, M. A., Thaichon, P., Quach, S., Weaven, S., & Ghosh, T. (2023). Digital Technologies in Luxury Industry: Identifying the Future Aspects of Luxury Brand Management. Luxury Marketing, Sustainability and Technology (pp. 15-36). Routledge.
  • Alim, M., Ali, M., Ara, M., Rokonuzzaman, M., Sultana, M., Akter, M., & Biswas, R. (2017). Social Media Marketing Activities and Its Effects on Brand Loyalty: A Fashion Brand Perspective. Journal of Social Science and Business Studies, 49-62.
  • Alim, M.A., Ara, M.A., Alam, R., & Ghosh, T. (2020). Does social media advertising enhance consumers’ purchase intention. Proceedings of 3rd Research Conference on Business Studies (RCBS). Sri Lanka, 26th October 2020.
  • Aljumah, A., Nuseir, M., & Refae, G. (2023). Examining the effect of social media interaction, E-WOM, and public relations: Assessing the mediating role of brand awareness. International Journal of Data and Network Science, 7(1), 467-476.
  • Alvarado, R., et al. (2022). Impact of the informal economy on the ecological footprint: the role of urban concentration and globalization. Economic Analysis and Policy, 75, 750-767. https://doi.org/10.1016/j.eap.2022.07.001.
  • Amine, A. (1998). Consumers' true brand loyalty: the central role of commitment. Journal of strategic marketing, 6(4), 305-319.
  • Asif, M.H., et al. (2023). Do environmental knowledge and green trust matter for purchase intention of eco-friendly home appliances? An application of extended theory of planned behavior. Environmental Science and Pollution Research, 30(13), 37762-37774. https://doi.org/10.1007/s11356-022-24899-1.
  • Bagozzi, R. P., & Yi, Y. (1988). On the Evaluation of Structural Equation Models. Journal of the academy of marketing science, 16(1), 74-94.
  • Barreda, A.A., Bilgihan, A., Nusair, K., & Okumus, F. (2016). Online branding: Development of hotel branding through interactivity theory. Tourism Management, 57, 180–192.
  • Bilgin, Y. (2018). The effect of social media marketing activities on brand awareness, brand image and brand loyalty. Business & management studies: an international journal, 6(1), 128-148.
  • Blackwell, R.D., Miniard, P. W., & Engel, J. F. (2006). Consumer behavior (10th eds.). Masao, OH: Thomson/Sount.
  • Brown, E. (2011), “Working in a crowd: social media marketing for business”, Kybernetes, Vol. 40 No. 3/4.
  • Chen, Q., & Wells, W.D. (1999). Attitude toward the site. Journal of advertising research, 39(5), 27-38.
  • Chin, W.W. (2009). How to write up and report PLS analyses. In Handbook of partial least squares: Concepts, methods and applications (pp. 655-690). Berlin, Heidelberg: Springer Berlin Heidelberg.
  • Chu, S. C., Deng, T., & Cheng, H. (2020). The role of social media advertising in hospitality, tourism and travel: a literature review and research agenda. International Journal of Contemporary Hospitality Management, 32(11), 3419-3438.
  • Chu, S.C. and Kim, Y. (2011). Determinants of consumer engagement in electronic word of mouth (eWOM) in social networking sites, International Journal of Advertising, Vol. 30 No. 1, pp. 47-75.
  • Daugherty, T., Eastin, M.S., & Bright, L. (2008). Exploring consumer motivations for creating user-generated content. Journal of Interactive Advertising, 8(2), 16-25.
  • Dehghani, M., & Tumer, M. (2015). A research on effectiveness of Facebook advertising on enhancing purchase intention of consumers. Computers in human behavior, 49, 597-600.
  • Duffett, R.G. (2015). Facebook advertising’s influence on intention-to-purchase and purchase amongst Millennials. Internet Research, 25(4), 498–526.
  • Eighmey, J., & McCord, L. (1998). Adding value in the information age: uses and gratifications of sites on the World WideWeb. Journal of business research, 41(3), 187-194.
  • Fornell, C., & Larcker, D.F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.
  • Gallaugher, J., & Ransbotham, S. (2010). Socialmedia and customer dialog management at Starbucks. MIS Quarterly Executive, 9(4), 197–212.
  • Ghosh, T., Alim, M.A., & Hossain, (2021). The role of value consciousness and customer engagement toward brand loyalty in social media marketing: Luxury brands perspective. Proceedings of 4th International Conference on Management and Entrepreneurship (i-com), Sarawak, Malaysia, 22- 24 July, 2021.
  • Ghosh, T., Hossain, J., Bala, T., Sakib, A. I., & Alim, M.A. (2023). How Value Consciousness, Customer Engagement and Trust Create Brand Loyalty: Luxury Brand and Social Media Marketing Perspective. Academy of Marketing Studies Journal, 27(S6), 1-15.
  • Godey, B., Manthiou, A., Pederzoli, D., Rokka, J., Aiello, G., Donvito, R. and Singh, R. (2016), Social media marketing efforts of luxury brands: influence on brand equity and consumer behaviour, Journal of Business Research, 69(12), 5833-5841.
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Yıl 2024, Cilt: 6 Sayı: 1, 54 - 63
https://doi.org/10.58251/ekonomi.1455385

Öz

Proje Numarası

The Interaction Effects of Social Media-Driven Advertising on Consumers’ Purchase Intention

Kaynakça

  • Abbasi, A. Z., Tsiotsou, R. H., Hussain, K., Rather, R. A., & Ting, D. H. (2023). Investigating the impact of social media images’ value, consumer engagement, and involvement on eWOM of a tourism destination: A transmittal mediation approach. Journal of Retailing and Consumer Services, 71, 103231.
  • Agichtein, E., Castillo, C., Donato, D., Gionis, A., & Mishne, G. (2008, February). Finding high-quality content in social media. In Proceedings of the 2008 International Conference on web search and data mining, 183-194.
  • Alalwan, A.A. (2018). Investigating the impact of social media advertising features on customer purchase intention. International journal of information management, 42, 65-77.
  • Alalwan, A. A., Rana, N. P., Dwivedi, Y. K., & Algharabat, R. (2017). Social media in marketing: A review and analysis of the existing literature. Telematics and Informatics, 34(7), 1177–1190.
  • Algharabat, R. S. (2017). Linking social media marketing activities with brand love: The mediating role of self-expressive brands. Kybernetes, 46(10), 1801-1819.
  • Alim, M. A., Ara, M. A., Chowdhury, M. I. K., Ghosh, T., & Akter, M. (2021). Tourists' Information Sharing Intention in Social Media: An Empirical Study in Bangladesh. In Interdisciplinary Research in Technology and Management, 315-320, CRC Press.
  • Alim, M. A., Thaichon, P., Quach, S., Weaven, S., & Ghosh, T. (2023). Digital Technologies in Luxury Industry: Identifying the Future Aspects of Luxury Brand Management. Luxury Marketing, Sustainability and Technology (pp. 15-36). Routledge.
  • Alim, M., Ali, M., Ara, M., Rokonuzzaman, M., Sultana, M., Akter, M., & Biswas, R. (2017). Social Media Marketing Activities and Its Effects on Brand Loyalty: A Fashion Brand Perspective. Journal of Social Science and Business Studies, 49-62.
  • Alim, M.A., Ara, M.A., Alam, R., & Ghosh, T. (2020). Does social media advertising enhance consumers’ purchase intention. Proceedings of 3rd Research Conference on Business Studies (RCBS). Sri Lanka, 26th October 2020.
  • Aljumah, A., Nuseir, M., & Refae, G. (2023). Examining the effect of social media interaction, E-WOM, and public relations: Assessing the mediating role of brand awareness. International Journal of Data and Network Science, 7(1), 467-476.
  • Alvarado, R., et al. (2022). Impact of the informal economy on the ecological footprint: the role of urban concentration and globalization. Economic Analysis and Policy, 75, 750-767. https://doi.org/10.1016/j.eap.2022.07.001.
  • Amine, A. (1998). Consumers' true brand loyalty: the central role of commitment. Journal of strategic marketing, 6(4), 305-319.
  • Asif, M.H., et al. (2023). Do environmental knowledge and green trust matter for purchase intention of eco-friendly home appliances? An application of extended theory of planned behavior. Environmental Science and Pollution Research, 30(13), 37762-37774. https://doi.org/10.1007/s11356-022-24899-1.
  • Bagozzi, R. P., & Yi, Y. (1988). On the Evaluation of Structural Equation Models. Journal of the academy of marketing science, 16(1), 74-94.
  • Barreda, A.A., Bilgihan, A., Nusair, K., & Okumus, F. (2016). Online branding: Development of hotel branding through interactivity theory. Tourism Management, 57, 180–192.
  • Bilgin, Y. (2018). The effect of social media marketing activities on brand awareness, brand image and brand loyalty. Business & management studies: an international journal, 6(1), 128-148.
  • Blackwell, R.D., Miniard, P. W., & Engel, J. F. (2006). Consumer behavior (10th eds.). Masao, OH: Thomson/Sount.
  • Brown, E. (2011), “Working in a crowd: social media marketing for business”, Kybernetes, Vol. 40 No. 3/4.
  • Chen, Q., & Wells, W.D. (1999). Attitude toward the site. Journal of advertising research, 39(5), 27-38.
  • Chin, W.W. (2009). How to write up and report PLS analyses. In Handbook of partial least squares: Concepts, methods and applications (pp. 655-690). Berlin, Heidelberg: Springer Berlin Heidelberg.
  • Chu, S. C., Deng, T., & Cheng, H. (2020). The role of social media advertising in hospitality, tourism and travel: a literature review and research agenda. International Journal of Contemporary Hospitality Management, 32(11), 3419-3438.
  • Chu, S.C. and Kim, Y. (2011). Determinants of consumer engagement in electronic word of mouth (eWOM) in social networking sites, International Journal of Advertising, Vol. 30 No. 1, pp. 47-75.
  • Daugherty, T., Eastin, M.S., & Bright, L. (2008). Exploring consumer motivations for creating user-generated content. Journal of Interactive Advertising, 8(2), 16-25.
  • Dehghani, M., & Tumer, M. (2015). A research on effectiveness of Facebook advertising on enhancing purchase intention of consumers. Computers in human behavior, 49, 597-600.
  • Duffett, R.G. (2015). Facebook advertising’s influence on intention-to-purchase and purchase amongst Millennials. Internet Research, 25(4), 498–526.
  • Eighmey, J., & McCord, L. (1998). Adding value in the information age: uses and gratifications of sites on the World WideWeb. Journal of business research, 41(3), 187-194.
  • Fornell, C., & Larcker, D.F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.
  • Gallaugher, J., & Ransbotham, S. (2010). Socialmedia and customer dialog management at Starbucks. MIS Quarterly Executive, 9(4), 197–212.
  • Ghosh, T., Alim, M.A., & Hossain, (2021). The role of value consciousness and customer engagement toward brand loyalty in social media marketing: Luxury brands perspective. Proceedings of 4th International Conference on Management and Entrepreneurship (i-com), Sarawak, Malaysia, 22- 24 July, 2021.
  • Ghosh, T., Hossain, J., Bala, T., Sakib, A. I., & Alim, M.A. (2023). How Value Consciousness, Customer Engagement and Trust Create Brand Loyalty: Luxury Brand and Social Media Marketing Perspective. Academy of Marketing Studies Journal, 27(S6), 1-15.
  • Godey, B., Manthiou, A., Pederzoli, D., Rokka, J., Aiello, G., Donvito, R. and Singh, R. (2016), Social media marketing efforts of luxury brands: influence on brand equity and consumer behaviour, Journal of Business Research, 69(12), 5833-5841.
  • Grewal, D., Monroe, K. B., & Krishnan, R. (1998). The effects of price-comparison advertising on buyers’ perceptions of acquisition value, transaction value, and behavioral intentions. Journal of marketing, 62(2), 46-59. Hair Jr, J., Hair Jr, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). A primer on partial least squares structural equation modeling (PLS-SEM). Sage publications.
  • Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing Theory and Practice, 19(2), 139-152.
  • Hamouda, M. (2018). Understanding social media advertising effect on consumers’ responses: An empirical investigation of tourism advertising on Facebook. Journal of enterprise information management, 31(3), 426-445.
  • Hasan, M.R., Rahman, K., Sakina, K., & Billah, N.B. (2019). Estimating Country Risk Premium and its Significance in Context of Bangladesh. In The Proceedings of the 2nd International Conference on Business and Management (ICBM 2019).
  • Henseler, J., Ringle, C. M., & Sinkovics, R.R. (2009). The Use of Partial Least Squares Path Modeling in International Marketing.In New challenges to international marketing. Emerald Group Publishing Limited, 277-319.
  • Hossain, M. J., Shanta, S. E., & Alim, M. A. (2021). The Robustness of Brand Passion and Brand Loyalty in Social Media and Consumer Purchase Intention Towards Luxury Brands. Digitalization And Business Empowerment, 38.
  • Hoyle, R.H. (1995). Structural Equation Modeling: Concepts, Issues, and Applications. SAGE Publications, Inc.
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  • Islam, H., Soumia, L., Rana, M., Madavarapu, J.B., & Saha, S. (2024). Nexus between perception, purpose of use, technical challenges and satisfaction for mobile financial services: theory and empirical evidence from Bangladesh. Technological Sustainability. https://doi.org/10.1108/techs-10-2023-0040.
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  • Khan, Z., Khan, A., Nabi, M. K., & Khanam, Z. (2024). Demystifying the effect of social media usage and eWOM on purchase intention: the mediating role of brand equity. Journal of Economic and Administrative Sciences.
  • Kim, A. J. Y., & Ko, E. J. (2010). The impact of design characteristics on brand attitude and purchase intention-focus on luxury fashion brands. Journal of the Korean Society of Clothing and Textiles, 34(2), 252-265.
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Toplam 86 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Mikroekonomik Teori, Mikro İktisat (Diğer)
Bölüm Research Articles
Yazarlar

Tusher Ghosh 0000-0002-4553-0123

Sunjida Parven Bu kişi benim 0000-0002-4000-4589

Azmaeen Irtiza Sakib 0000-0002-8390-1079

Proje Numarası The Interaction Effects of Social Media-Driven Advertising on Consumers’ Purchase Intention
Yayımlanma Tarihi
Gönderilme Tarihi 20 Mart 2024
Kabul Tarihi 16 Nisan 2024
Yayımlandığı Sayı Yıl 2024 Cilt: 6 Sayı: 1

Kaynak Göster

APA Ghosh, T., Parven, S., & Sakib, A. I. (t.y.). The interaction effects of social media-driven advertising on consumers’ purchase intention. Journal of Ekonomi, 6(1), 54-63. https://doi.org/10.58251/ekonomi.1455385

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