Araştırma Makalesi
BibTex RIS Kaynak Göster

Bankacılık Sektöründe Algılanan Örgütsel Destek İşte Var Olamama Durumunu Etkiler Mi?

Yıl 2023, Cilt: 20 Sayı: 3, 1083 - 1098, 31.12.2023
https://doi.org/10.33437/ksusbd.1371984

Öz

Çalışanların işyerindeki davranışlarını, tutumlarını ve genel olarak performanslarını etkileyen en önemli unsurlardan birisi örgütsel destek algısıdır. Örgütlerine yönelik destek algısı olan çalışanlar, herhangi bir sorunla veya olumsuz bir durum yaşandığında motivasyonlarını kaybetme olasılığı daha az olabilmektedir. Çalışanın işte var olamama durumu ise örgüt tarafından istenilmeyen olumsuz bir durum olduğu için hem verimlilik hem de çalışanın sağlığı açısından dikkate alınması gereken yönetsel konulardandır. Bu kapsamada araştırmanın amacı, algılanan örgütsel desteğin işte var olamama üzerindeki etkisini belirlemeye yöneliktir. Araştırmanın örneklemi Denizli’de faaliyet gösteren kamu ve özel bankalarda çalışan 345 katılımcıdan oluşmaktadır. Veri toplama aracı olarak anket kullanılmıştır. Yapılan araştırma sonucunda veriler güvenilirlik, faktör, korelasyon ve regresyon analizlerine tabi tutularak yorumlanmıştır. Analiz sonuçlarına göre algılanan örgütsel desteğin işte var olamama üzerine negatif bir etkisi olduğu sonucuna ulaşılmıştır. Ayrıca algılanan örgütsel desteğin işte var olamamanın boyutları olan dikkat dağınıklığından kaçınma ve işi tamamlama üzerinde negatif yönde bir etkisi de olduğu tespit edilmiştir.

Etik Beyan

İlgide kayıtlı başvurunuz 24/03/2021 tarih ve 06-6 toplantı / karar nolu etik kurul toplantısında görüşülmüş olup, alınan karar ekte sunulmuştur.

Destekleyen Kurum

Pamukkale Üniversitesi Sosyal ve Beşeri Bilimleri Bilimsel Araştırma ve Yayın Etiği Kurulu

Proje Numarası

E-93803232-622.02-40260

Kaynakça

  • Akgül, A. & Çevik O. (2003). İstatistiksel Analiz Teknikleri SPSS’te İşletme Yönetimi Uygulamaları, Emek Ofset, Ankara.
  • Anwar, S., Chandio, J. A., Ashraf, M., & Bhutto, S. A. (2021). Does Transformational Leadership Effect Employees’ Commitment? A Mediation Analysis of Perceived Organizational Support Using VB-SEM, International Journal of Disaster Recovery and Business Continuity, 12 (1), 734–746
  • Aronsson, G., & Gustafsson, K. (2005). Sickness Presenteeism: Prevalence, Attendance Pressure Factors, and an Outline of a Model for Research. Journal of Occupational and Environmental Medicine, 958-966.
  • Aronsson, G., Gustafsson, K., & Dallner, M. (2000). Sick But Yet at Work. An Empirical Study of Sickness Presenteizm, Journal of Epidemiology and Community Health, 54(7), 502-509.
  • Arslaner, E., & Boylu, Y. (2017). Perceived Organizational Support, Work-Family/Family-Work Conflict and Presenteeism in Hotel Industry. Tourism Review, 72(2), 171-183.
  • Aselage, J. & Eisenberger, R. (2003). Perceived Organizational Support and Psychological Contracts: A Theoretical Integration, Journal of Organizational Behavior, 24(5), 491-509.
  • Ashby, K., & Mahdon, M. (2010). Why Do Employees Come to Work When Ill. An Investigation into Sickness Presence in the Workplace. London: The Work Foundation, 1-72.
  • Baker-Mcclearn, D., Greasley, K., Dale, J. & Griffith, F., (2010). Absence Management and Presenteizm: The Pressures on Employees to Attend Work and the Impact of Attendance on Performance, Human Resource Management Journal, 20(3), 311-328.
  • Baysal, İ. A., Baysal, G., Aksu, G. & Aksu, N. (2014). Presenteeism (İşte Var Olmama Sorunu) İle Örgütsel Bağlılık Arasındaki İlişki: Adnan Menderes Üniversitesi Akademik Personeli Üzerinde Bir Uygulama, Electronic Journal of Vocational Colleges, BÜROKON Özel Sayı, 134-152.
  • Bibi, A., Khalid, M. A., & Hussain, A. (2019). Perceived Organizational Support and Organizational Commitment Among Special Education Teachers in Pakistan, International Journal of Educational Management, 33(5), 848-859.
  • Burton, W. N., Pransky, G., Conti, D. J., Chen, C. Y., & Edington, D. W. (2004). The Association of Medical Conditions and Presenteeism. Journal of Occupational and Environmental Medicine, 38-S45.
  • Caverley, N., Cunningham, J. B., & MacGregor, J. N. (2007). Sickness Presenteeism, Sickness Absenteeism, and Health Following Restructuring in a Public Service Organization. Journal of Management Studies, 44(2), 304-319.
  • Çetin, F., Hazır, K. & Basım, H. N., (2013). Destekleyici Örgüt Kültürü ile Örgütsel Psikolojik Sermaye Etkileşimi: Kontrol Odağının Aracılık Rolü, Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 31(1), 31-52.
  • Chapman, L. S. (2005). Presenteizm and Its Role in Worksite Health Promotion, the Anof Health Promotion: Practical Information to Make Programs More Effective 19(4), 1-8.
  • Chatterji, M., & Tilley, C. J. (2002). Sickness, Absenteeism, Presenteeism, and Sick Pay. Oxford Economic Papers, 54(4), 669-687.
  • Chen, H. & Eyoun, K. (2021). Do Mindfulness and Perceived Organizational Support Work? Fear of COVID-19 on Restaurant Frontline Employees’ Job Insecurity and Emotional Exhaustion, International Journal of Hospitality Management, 94, 102850.
  • Cheng, L., Cui, Y., Chen, Q., Ye, Y., Liu, Y., Zhang, F., & Hu, X. (2020). Paediatric Nurses’ General Self-Efficacy, Perceived Organizational Support and Perceived Professional Benefits From Class a Tertiary Hospitals in Jilin Province of China: The Mediating Effect of Nursing Practice Environment, BMC Health Services Research, 20(1), 1-9.
  • Çiftçi, B. (2010). İşte Var Ol(Ama)Ma Sorunu ve İşletmelerin Uygulayabileceği Çözüm Önerileri, Çalışma ve Toplum Dergisi, 1(1), 153-174.
  • Çoban, Ö., (2015). Örgütlerde Presenteeism Sorunu, (Ed) Derman Küçükaltan, Şule Aydın Tükeltürk ve Güney Çetin Gürkan, Örgütsel Davranışta Güncel Konular, Detay Yayıncılık, 1. Baskı, Ankara.
  • Collins, A., & Cartwright, S. (2012). Why Come into Work Ill? Individual and Organizational Factors Underlying Presenteeism. Employee Relations, 34(4), 429-442.
  • Cooper, C. L., & Lu, L. (2016). Presenteeism as a Global Phenomenon: Unraveling the Psychosocial Mechanisms from the Perspective of Social Cognitive Theory. Cross Cultural & Strategic Management, 23(2).
  • Cooper, C.L. (1998). The Changing Nature of Work, Community Work and Family, 1(3), 313-317.
  • Côté, K., Lauzier, M., & Stinglhamber, F. (2021). The Relationship Between Presenteeism and Job Satisfaction: A Mediated Moderation Model Using Work Engagement and Perceived Organizational Support. European Management Journal, 39(2), 270-278.
  • D'Abate, C. P., & Eddy, E. R. (2007). Engaging in Personal Business on the Job: Extending The Presenteeism Construct. Human Resource Development Quarterly, 18(3), 361-383.
  • Dew, K., Keefe, V., & Small, K. (2005). ‘Choosing’ to Work When Sick: Workplace Presenteeism. Social Science & Medicine, 60(10), 2273-2282.
  • Eisenberger, R., Huntington, R., Hutchison, S. & Sowa, D. (1986). Perceived Organizational Support, Journal of Applied Psycology, 71(3), 500-507.
  • Giao, H. N. K., Vuong, B. N., Huan, D. D., Tushar, H., & Quan, T. N., (2020). The Effect of Emotional Intelligence on Turnover Intention and the Moderating Role of Perceived Organizational Support: Evidence from the Banking Industry of Vietnam’’, Sustainability, 12(5), 1857.
  • Gilbreath, B., & Karimi, L. (2012). Supervisor Behavior and Employee Presenteeism. International Journal of leadership studies, 7(1), 114-131.
  • Grinyer, A., & Singleton, V. (2000). Sickness Absence as Risk-Taking Behaviour: A Study of Organisational and Cultural Factors in the Public Sector. Health, Risk & Society, 2(1), 7-21.
  • Hansen, C.D & Anderson, J. H. (2008). Going Ill to Work- What Personal Circumstances, Attitudes and Work-Related Factors are Associated with Sickness Presenteeism”, Social Science and Medicine, 67 (6), 956-964.
  • Haque, A. (2015). The Influence of Presenteeism on Job Satisfaction and Employee Turnover Intentions: Evidence from Bangladeshi Employees.
  • Hemp, P. (2004). Presenteeism: at Work-But Out of It. Harvard Business Review, 82(10), 49-58.
  • Huang, I. C., Du, P. L., Wu, L. F., Achyldurdyyeva, J., Wu, L. C., & Lin, C. S. (2021). Leader Member Exchange, Employee Turnover Intention and Presenteeism: the Mediating Role of Perceived Organizational Support. Leadership & Organization Development Journal, 42(2), 249-264.
  • Jain, A. K., & Sinha, A. K. (2005). General Health in Organizations: Relative Relevance of Emotional Intelligence, Trust, and Organizational Support, International Journal of Stress Management, 12(3), 257-273.
  • Jiang, W., Wang, Y., Zhang, J., Song, D., Pu, C., & Shan, C. (2023). The Impact of the Workload and Traumatic Stress on the Presenteeism of Midwives: The Mediating Effect of Psychological Detachment. Journal of Nursing Management.
  • Johns, G., (2010). Presenteeism in the Workplace: A Review and Research Agenda, Journal of Organizational Behavior, 31, 519-542.
  • Kaplan, M., & Öğüt, A. (2012). Algılanan Örgütsel Destek İle Örgütsel Bağlılık Arasındaki İlişkinin Analizi: Otel İşletmelerinde Bir Uygulama, Süleyman Demirel Üniversitesi, Journal of Faculty of Economics & Administrative Sciences, 17(1). 387-401.
  • Kim, J., Suh, E. E., Ju, S., Choo, H., Bae, H., & Choi, H. (2016). Sickness Experiences of Korean Registered Nurses at Work: A Qualitative Study on Presenteeism, Asian Nursing Research, 10(1), 32-38.
  • Kırmızıgül, B., (2019). İşletmelerde Presenteeizm ve Absenteizm Davranışları, Konya.
  • Koopman, C., Pelletier, K. R., Murray, J. F., Sharda, C. E., Berger, M. L., Turpin, R. S., & Bendel, T., (2002). Stanford Presenteeism Scale: Health Status and Employee Productivity, Journal of Occupational and Environmental Medicine, 44 (1), 1-12.
  • Kurtessis, J. N., Eisenberger, R., Ford, M. T., Buffardi, L. C., Stewart K. A., & Adis, C. S. (2017). Perceived Organizational Support: A Meta-Analytic Evaluation of Organizational Support Theory, Journal of Management, 43(6), 1854-1884.
  • Li, X., Zhang, Y., Yan, D., Wen, F., & Zhang, Y., (2020). Nurses' Intention to Stay: The Impact of Perceived Organizational Support, Job Control and Job Satisfaction, Journal of Advanced Nursing, 76(5), 1141-1150.
  • Lohaus, D., & Habermann, W. (2019). Presenteeism: A Review and Research Directions. Human Resource Management Review, 29(1), 43-58.
  • Özdevecioğlu, M., (2003). Algılanan Örgütsel Adaletin Bireylerarası Saldırgan Davranışlar Üzerindeki Etkilerinin Belirlenmesine Yönelik Bir Araştırma, Erciyes Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 21, 77-96.
  • Ozduran, A., Saydam, M. B., Eluwole, K. K., & Mertens, E. U. (2023). Work-Family Conflict, Subjective Well-Being, Burnout, and Their Effects on Presenteeism. The Service Industries Journal, 1-27.
  • Quazi, H. (2013). Presenteeism: The Invisible Cost to Organizations. New York: Springer.
  • Rhoades, L., & Eisenberger R., (2002). Perceived Organizational Support: A Review of the Literature, Journal of Applied Psychology, 87(4), 698-714.
  • Şahin, D., & Aydın, Ş., (2020). The Relationships Between Presenteeism, Perceived Organizational Support, Climate of Fear and Vigor, Nevşehir Hacı Bektaş Veli Üniversitesi, SBE Dergisi, 11(1), 30-43.
  • Şahin, D., (2015). Presenteeism (İşte Var Olamama) İle Algılanan Örgütsel Destek, Korku İklimi ve Çalışmaya Tutkunluk Arasındaki İlişki: Hemşirelere Yönelik Bir Araştırma, Doktora Tezi, Trakya Üniversitesi Sosyal Bilimler Enstitüsü, Edirne.
  • Schultz A. B., & Edington D. W. (2007). Employee Health and Presenteeism: A Systematic Review, Journal of Occupational Rehabilitation, 17(3): 547-579.
  • Schultz, A.B., Chen, C. & Edington, D.W. (2009). The Cost and Impact of Health Conditionson Presenteeism to Employers a Review of the Literature, Pharmaco Economics, 27(5), 365-378.
  • Shoss, M. K., Eisenberger, R., Restubog, S. L. D. & Zagenczyk, T. J., (2013). Blaming the Organization for Abusive Supervision: The Roles of Perceived Organizational Support and Supervisor's Organizational Embodiment, Journal of Applied Psychology, 98 (1), 158-168.
  • Simpson, R. (1998). Presenteeism, Power and Organizational Change: Long Hours as a Career Barrier and the Impact on the Working Lives of Women Managers. British Journal of Management, 9, 37-50.
  • Stoica, M., Brate, A. T., Bucuta, M. & Dura, H. (2014). The Association of Loneliness at the Workplace with Organizational Variables, European Journal of Science and Theology, 10 (5), 101-112.
  • Swift, M. L. & Virick, M., (2013). Perceived Support, Knowledge Tacitness, and Provider Knowledge Sharing, Group & Organization Management, 38 (6), 717-742
  • Tantri, S. N., Norhamida, H., & Prasetyo, A. (2022). Presenteeism among Accounting Educators: The Role of Work-Family Conflict, Work Engagement, and Organizational Support in Covid-19 Pandemic. JIA Jurnal Ilmiah Akuntansi, 7(1), 88-110.
  • Turunç, Ö., & Çelik, M., (2010). Çalışanların Algıladıkları Örgütsel Destek ve İş Stresinin Örgütsel Özdeşleşme ve İş Performansına Etkisi, Yönetim ve Ekonomi: Celal Bayar Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 17(2), 183-206.
  • Ullah, I., Elahi, N. S., Abid, G., & Butt, M. U., (2020). The Impact of Perceived Organizational Support and Proactive Personality on Affective Commitment: Mediating Role of Prosocial Motivation, Business, Management and Economics Engineering, 18(2), 183-205.
  • Wang H., Ma B., Lıu X. & Lıu S., (2014). Job Security and Work Outcomes in China: Perceived Organizational Support as Mediator, Social Behavior and Personality”, 42 (7), 1069- 1076.
  • Willingham, J. G. (2008). Managing Presenteeism and Disability to Improve Productivity. Benefits and Compensation Digest, 45(12), 1-14.
  • Wu, T. J., Yuan, K. S., & Yen, D. C. (2023). Leader-Member Exchange, Turnover Intention and Presenteeism–the Moderated Mediating Effect of Perceived Organizational Support. Current Psychology, 42(6), 4873-4884.
  • Yoshimura, K. E. (2003). Employee Traits, Perceived Organizational Support, Supervisory Communication, Affective Commitment, and Intent to Leave: Group Differences, ⦋Master Thesis⦌, North Carolina State University.

Does Perceived Organizational Support Affect Presenteeism In Banking Sector?

Yıl 2023, Cilt: 20 Sayı: 3, 1083 - 1098, 31.12.2023
https://doi.org/10.33437/ksusbd.1371984

Öz

One of the most important factors affecting employees' behaviors, attitudes and overall performance in the workplace is the perception of organizational support. Employees who have a perception of support for their organizations may be less likely to lose their motivation in case of any problem or negative situation. Since presenteeism is a negative situation that is not desired by the organization, it is one of the managerial issues that should be taken into consideration in terms of both productivity and employee health. In this context, the aim of the research is to determine the effect of perceived organizational support on presenteeism. The sample of the study consists of 345 participants working in public and private banks operating in Denizli. A questionnaire was used as a data collection tool. As a result of the research, the data were subjected to reliability, factor, correlation and regression analyses and interpreted. According to the results of the analysis, it was concluded that perceived organizational support has a negative effect on presenteeism. In addition, it was determined that perceived organizational support has a negative effect on distraction avoidance and job completion, which are the dimensions of presenteeism.

Proje Numarası

E-93803232-622.02-40260

Kaynakça

  • Akgül, A. & Çevik O. (2003). İstatistiksel Analiz Teknikleri SPSS’te İşletme Yönetimi Uygulamaları, Emek Ofset, Ankara.
  • Anwar, S., Chandio, J. A., Ashraf, M., & Bhutto, S. A. (2021). Does Transformational Leadership Effect Employees’ Commitment? A Mediation Analysis of Perceived Organizational Support Using VB-SEM, International Journal of Disaster Recovery and Business Continuity, 12 (1), 734–746
  • Aronsson, G., & Gustafsson, K. (2005). Sickness Presenteeism: Prevalence, Attendance Pressure Factors, and an Outline of a Model for Research. Journal of Occupational and Environmental Medicine, 958-966.
  • Aronsson, G., Gustafsson, K., & Dallner, M. (2000). Sick But Yet at Work. An Empirical Study of Sickness Presenteizm, Journal of Epidemiology and Community Health, 54(7), 502-509.
  • Arslaner, E., & Boylu, Y. (2017). Perceived Organizational Support, Work-Family/Family-Work Conflict and Presenteeism in Hotel Industry. Tourism Review, 72(2), 171-183.
  • Aselage, J. & Eisenberger, R. (2003). Perceived Organizational Support and Psychological Contracts: A Theoretical Integration, Journal of Organizational Behavior, 24(5), 491-509.
  • Ashby, K., & Mahdon, M. (2010). Why Do Employees Come to Work When Ill. An Investigation into Sickness Presence in the Workplace. London: The Work Foundation, 1-72.
  • Baker-Mcclearn, D., Greasley, K., Dale, J. & Griffith, F., (2010). Absence Management and Presenteizm: The Pressures on Employees to Attend Work and the Impact of Attendance on Performance, Human Resource Management Journal, 20(3), 311-328.
  • Baysal, İ. A., Baysal, G., Aksu, G. & Aksu, N. (2014). Presenteeism (İşte Var Olmama Sorunu) İle Örgütsel Bağlılık Arasındaki İlişki: Adnan Menderes Üniversitesi Akademik Personeli Üzerinde Bir Uygulama, Electronic Journal of Vocational Colleges, BÜROKON Özel Sayı, 134-152.
  • Bibi, A., Khalid, M. A., & Hussain, A. (2019). Perceived Organizational Support and Organizational Commitment Among Special Education Teachers in Pakistan, International Journal of Educational Management, 33(5), 848-859.
  • Burton, W. N., Pransky, G., Conti, D. J., Chen, C. Y., & Edington, D. W. (2004). The Association of Medical Conditions and Presenteeism. Journal of Occupational and Environmental Medicine, 38-S45.
  • Caverley, N., Cunningham, J. B., & MacGregor, J. N. (2007). Sickness Presenteeism, Sickness Absenteeism, and Health Following Restructuring in a Public Service Organization. Journal of Management Studies, 44(2), 304-319.
  • Çetin, F., Hazır, K. & Basım, H. N., (2013). Destekleyici Örgüt Kültürü ile Örgütsel Psikolojik Sermaye Etkileşimi: Kontrol Odağının Aracılık Rolü, Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 31(1), 31-52.
  • Chapman, L. S. (2005). Presenteizm and Its Role in Worksite Health Promotion, the Anof Health Promotion: Practical Information to Make Programs More Effective 19(4), 1-8.
  • Chatterji, M., & Tilley, C. J. (2002). Sickness, Absenteeism, Presenteeism, and Sick Pay. Oxford Economic Papers, 54(4), 669-687.
  • Chen, H. & Eyoun, K. (2021). Do Mindfulness and Perceived Organizational Support Work? Fear of COVID-19 on Restaurant Frontline Employees’ Job Insecurity and Emotional Exhaustion, International Journal of Hospitality Management, 94, 102850.
  • Cheng, L., Cui, Y., Chen, Q., Ye, Y., Liu, Y., Zhang, F., & Hu, X. (2020). Paediatric Nurses’ General Self-Efficacy, Perceived Organizational Support and Perceived Professional Benefits From Class a Tertiary Hospitals in Jilin Province of China: The Mediating Effect of Nursing Practice Environment, BMC Health Services Research, 20(1), 1-9.
  • Çiftçi, B. (2010). İşte Var Ol(Ama)Ma Sorunu ve İşletmelerin Uygulayabileceği Çözüm Önerileri, Çalışma ve Toplum Dergisi, 1(1), 153-174.
  • Çoban, Ö., (2015). Örgütlerde Presenteeism Sorunu, (Ed) Derman Küçükaltan, Şule Aydın Tükeltürk ve Güney Çetin Gürkan, Örgütsel Davranışta Güncel Konular, Detay Yayıncılık, 1. Baskı, Ankara.
  • Collins, A., & Cartwright, S. (2012). Why Come into Work Ill? Individual and Organizational Factors Underlying Presenteeism. Employee Relations, 34(4), 429-442.
  • Cooper, C. L., & Lu, L. (2016). Presenteeism as a Global Phenomenon: Unraveling the Psychosocial Mechanisms from the Perspective of Social Cognitive Theory. Cross Cultural & Strategic Management, 23(2).
  • Cooper, C.L. (1998). The Changing Nature of Work, Community Work and Family, 1(3), 313-317.
  • Côté, K., Lauzier, M., & Stinglhamber, F. (2021). The Relationship Between Presenteeism and Job Satisfaction: A Mediated Moderation Model Using Work Engagement and Perceived Organizational Support. European Management Journal, 39(2), 270-278.
  • D'Abate, C. P., & Eddy, E. R. (2007). Engaging in Personal Business on the Job: Extending The Presenteeism Construct. Human Resource Development Quarterly, 18(3), 361-383.
  • Dew, K., Keefe, V., & Small, K. (2005). ‘Choosing’ to Work When Sick: Workplace Presenteeism. Social Science & Medicine, 60(10), 2273-2282.
  • Eisenberger, R., Huntington, R., Hutchison, S. & Sowa, D. (1986). Perceived Organizational Support, Journal of Applied Psycology, 71(3), 500-507.
  • Giao, H. N. K., Vuong, B. N., Huan, D. D., Tushar, H., & Quan, T. N., (2020). The Effect of Emotional Intelligence on Turnover Intention and the Moderating Role of Perceived Organizational Support: Evidence from the Banking Industry of Vietnam’’, Sustainability, 12(5), 1857.
  • Gilbreath, B., & Karimi, L. (2012). Supervisor Behavior and Employee Presenteeism. International Journal of leadership studies, 7(1), 114-131.
  • Grinyer, A., & Singleton, V. (2000). Sickness Absence as Risk-Taking Behaviour: A Study of Organisational and Cultural Factors in the Public Sector. Health, Risk & Society, 2(1), 7-21.
  • Hansen, C.D & Anderson, J. H. (2008). Going Ill to Work- What Personal Circumstances, Attitudes and Work-Related Factors are Associated with Sickness Presenteeism”, Social Science and Medicine, 67 (6), 956-964.
  • Haque, A. (2015). The Influence of Presenteeism on Job Satisfaction and Employee Turnover Intentions: Evidence from Bangladeshi Employees.
  • Hemp, P. (2004). Presenteeism: at Work-But Out of It. Harvard Business Review, 82(10), 49-58.
  • Huang, I. C., Du, P. L., Wu, L. F., Achyldurdyyeva, J., Wu, L. C., & Lin, C. S. (2021). Leader Member Exchange, Employee Turnover Intention and Presenteeism: the Mediating Role of Perceived Organizational Support. Leadership & Organization Development Journal, 42(2), 249-264.
  • Jain, A. K., & Sinha, A. K. (2005). General Health in Organizations: Relative Relevance of Emotional Intelligence, Trust, and Organizational Support, International Journal of Stress Management, 12(3), 257-273.
  • Jiang, W., Wang, Y., Zhang, J., Song, D., Pu, C., & Shan, C. (2023). The Impact of the Workload and Traumatic Stress on the Presenteeism of Midwives: The Mediating Effect of Psychological Detachment. Journal of Nursing Management.
  • Johns, G., (2010). Presenteeism in the Workplace: A Review and Research Agenda, Journal of Organizational Behavior, 31, 519-542.
  • Kaplan, M., & Öğüt, A. (2012). Algılanan Örgütsel Destek İle Örgütsel Bağlılık Arasındaki İlişkinin Analizi: Otel İşletmelerinde Bir Uygulama, Süleyman Demirel Üniversitesi, Journal of Faculty of Economics & Administrative Sciences, 17(1). 387-401.
  • Kim, J., Suh, E. E., Ju, S., Choo, H., Bae, H., & Choi, H. (2016). Sickness Experiences of Korean Registered Nurses at Work: A Qualitative Study on Presenteeism, Asian Nursing Research, 10(1), 32-38.
  • Kırmızıgül, B., (2019). İşletmelerde Presenteeizm ve Absenteizm Davranışları, Konya.
  • Koopman, C., Pelletier, K. R., Murray, J. F., Sharda, C. E., Berger, M. L., Turpin, R. S., & Bendel, T., (2002). Stanford Presenteeism Scale: Health Status and Employee Productivity, Journal of Occupational and Environmental Medicine, 44 (1), 1-12.
  • Kurtessis, J. N., Eisenberger, R., Ford, M. T., Buffardi, L. C., Stewart K. A., & Adis, C. S. (2017). Perceived Organizational Support: A Meta-Analytic Evaluation of Organizational Support Theory, Journal of Management, 43(6), 1854-1884.
  • Li, X., Zhang, Y., Yan, D., Wen, F., & Zhang, Y., (2020). Nurses' Intention to Stay: The Impact of Perceived Organizational Support, Job Control and Job Satisfaction, Journal of Advanced Nursing, 76(5), 1141-1150.
  • Lohaus, D., & Habermann, W. (2019). Presenteeism: A Review and Research Directions. Human Resource Management Review, 29(1), 43-58.
  • Özdevecioğlu, M., (2003). Algılanan Örgütsel Adaletin Bireylerarası Saldırgan Davranışlar Üzerindeki Etkilerinin Belirlenmesine Yönelik Bir Araştırma, Erciyes Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 21, 77-96.
  • Ozduran, A., Saydam, M. B., Eluwole, K. K., & Mertens, E. U. (2023). Work-Family Conflict, Subjective Well-Being, Burnout, and Their Effects on Presenteeism. The Service Industries Journal, 1-27.
  • Quazi, H. (2013). Presenteeism: The Invisible Cost to Organizations. New York: Springer.
  • Rhoades, L., & Eisenberger R., (2002). Perceived Organizational Support: A Review of the Literature, Journal of Applied Psychology, 87(4), 698-714.
  • Şahin, D., & Aydın, Ş., (2020). The Relationships Between Presenteeism, Perceived Organizational Support, Climate of Fear and Vigor, Nevşehir Hacı Bektaş Veli Üniversitesi, SBE Dergisi, 11(1), 30-43.
  • Şahin, D., (2015). Presenteeism (İşte Var Olamama) İle Algılanan Örgütsel Destek, Korku İklimi ve Çalışmaya Tutkunluk Arasındaki İlişki: Hemşirelere Yönelik Bir Araştırma, Doktora Tezi, Trakya Üniversitesi Sosyal Bilimler Enstitüsü, Edirne.
  • Schultz A. B., & Edington D. W. (2007). Employee Health and Presenteeism: A Systematic Review, Journal of Occupational Rehabilitation, 17(3): 547-579.
  • Schultz, A.B., Chen, C. & Edington, D.W. (2009). The Cost and Impact of Health Conditionson Presenteeism to Employers a Review of the Literature, Pharmaco Economics, 27(5), 365-378.
  • Shoss, M. K., Eisenberger, R., Restubog, S. L. D. & Zagenczyk, T. J., (2013). Blaming the Organization for Abusive Supervision: The Roles of Perceived Organizational Support and Supervisor's Organizational Embodiment, Journal of Applied Psychology, 98 (1), 158-168.
  • Simpson, R. (1998). Presenteeism, Power and Organizational Change: Long Hours as a Career Barrier and the Impact on the Working Lives of Women Managers. British Journal of Management, 9, 37-50.
  • Stoica, M., Brate, A. T., Bucuta, M. & Dura, H. (2014). The Association of Loneliness at the Workplace with Organizational Variables, European Journal of Science and Theology, 10 (5), 101-112.
  • Swift, M. L. & Virick, M., (2013). Perceived Support, Knowledge Tacitness, and Provider Knowledge Sharing, Group & Organization Management, 38 (6), 717-742
  • Tantri, S. N., Norhamida, H., & Prasetyo, A. (2022). Presenteeism among Accounting Educators: The Role of Work-Family Conflict, Work Engagement, and Organizational Support in Covid-19 Pandemic. JIA Jurnal Ilmiah Akuntansi, 7(1), 88-110.
  • Turunç, Ö., & Çelik, M., (2010). Çalışanların Algıladıkları Örgütsel Destek ve İş Stresinin Örgütsel Özdeşleşme ve İş Performansına Etkisi, Yönetim ve Ekonomi: Celal Bayar Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 17(2), 183-206.
  • Ullah, I., Elahi, N. S., Abid, G., & Butt, M. U., (2020). The Impact of Perceived Organizational Support and Proactive Personality on Affective Commitment: Mediating Role of Prosocial Motivation, Business, Management and Economics Engineering, 18(2), 183-205.
  • Wang H., Ma B., Lıu X. & Lıu S., (2014). Job Security and Work Outcomes in China: Perceived Organizational Support as Mediator, Social Behavior and Personality”, 42 (7), 1069- 1076.
  • Willingham, J. G. (2008). Managing Presenteeism and Disability to Improve Productivity. Benefits and Compensation Digest, 45(12), 1-14.
  • Wu, T. J., Yuan, K. S., & Yen, D. C. (2023). Leader-Member Exchange, Turnover Intention and Presenteeism–the Moderated Mediating Effect of Perceived Organizational Support. Current Psychology, 42(6), 4873-4884.
  • Yoshimura, K. E. (2003). Employee Traits, Perceived Organizational Support, Supervisory Communication, Affective Commitment, and Intent to Leave: Group Differences, ⦋Master Thesis⦌, North Carolina State University.
Toplam 62 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Strateji, Yönetim ve Örgütsel Davranış (Diğer)
Bölüm Araştırma Makaleleri
Yazarlar

Eda Özay 0000-0002-7548-8974

Sabahat Bayrak Kök 0000-0002-9118-6327

Proje Numarası E-93803232-622.02-40260
Erken Görünüm Tarihi 31 Aralık 2023
Yayımlanma Tarihi 31 Aralık 2023
Yayımlandığı Sayı Yıl 2023 Cilt: 20 Sayı: 3

Kaynak Göster

APA Özay, E., & Bayrak Kök, S. (2023). Bankacılık Sektöründe Algılanan Örgütsel Destek İşte Var Olamama Durumunu Etkiler Mi?. Kahramanmaraş Sütçü İmam Üniversitesi Sosyal Bilimler Dergisi, 20(3), 1083-1098. https://doi.org/10.33437/ksusbd.1371984

.