İŞ STRESİ İLE İŞTEN AYRILMA NİYETİ ARASINDAKİ İLİŞKİDE İŞ TATMİNİ VE İŞTE VAR OLAMAMANIN ARACI ROLÜ: AİLE SAĞLIĞI MERKEZLERİNDE BİR UYGULAMA

Yıl 2024, Cilt: 14 Sayı: 1, 310 - 328, 25.03.2024

Seval Selvi Sarıgül

https://doi.org/10.30783/nevsosbilen.1419435

Öz

Bu çalışmada iş stresi ve işten ayrılma niyeti arasındaki ilişki ile bu ilişkide işte var olamamanın ve iş tatmininin aracılık etkilerinin incelenmesi amaçlanmıştır. Araştırma Erzincan ili aile sağlığı merkezlerinde görev yapan sağlık çalışanları üzerinde gerçekleştirilmiş ve 68 hekim, 34 hemşire, 37 ebe ve 24 diğer sağlık çalışanları (laborant, acil tıp teknisyeni gibi) olmak üzere toplamda 163 kişiye ulaşılmıştır. Araştırmada veri toplama aracı olarak anket yöntemi kullanılmıştır. Veriler PROCESS Macro 4.1 eklentili SPSS 25.0 programı ve SPSS 24.0 AMOS programı kullanılarak analiz edilmiştir. Aracılık analizi, %95 güven aralığında Bootstrap yöntemi kullanılarak gerçekleştirilmiştir. Analiz sonucunda iş stresinin işten ayrılma niyeti ve işte var olamama değişkenleri üzerinde pozitif yönde, iş tatmini değişkeni üzerinde ise negatif yönde anlamlı bir etkisinin olduğu tespit edilmiştir. Bununla birlikte işte var olamamanın işten ayrılma niyeti üzerinde pozitif yönde, iş tatmininin işten ayrılma niyeti üzerinde ise negatif yönde anlamlı etkilerinin olduğu saptanmıştır. Son olarak iş stresi ile işten ayrılma niyeti arasındaki ilişkide işte var olamama ve iş tatmininin aracılık etkilerinin olduğu sonucuna ulaşılmıştır.

Anahtar Kelimeler

İş Stresi, İşten Ayrılma Niyeti, İş Tatmini, İşte Var Olamama, Aile Sağlığı Merkezleri

THE MEDIATING ROLE OF JOB SATISFACTION AND PRESENTEEISM IN THE RELATIONSHIP BETWEEN JOB STRESS AND TURNOVER INTENTION: AN APPLICATION IN FAMILY HEALTH CENTRES

Öz

In this study, it was aimed to examine the relationship between job stress and turnover intention and the mediating effects of presenteeism and job satisfaction in this relationship. The research was conducted on healthcare professionals working in family health centres in Erzincan province and a total of 163 people, including 68 physicians, 34 nurses, 37 midwives and 24 other healthcare professionals (laboratory, emergency medical technician, etc.) were reached. The questionnaire method was used as a data collection tool in the study. The data were analysed using SPSS 25.0 program with PROCESS Macro 4.1 plug-in and the SPSS 24.0 AMOS program. Mediation analysis was performed using the Bootstrap method at 95% confidence interval. As a result of the analysis, it was determined that job stress has a significant positive effect on turnover intention and presenteeism variables and a significant negative effect on the job satisfaction variable. In addition, it was found that presenteeism had a positive effect on turnover intention and job satisfaction had a negative effect on turnover intention. Finally, it was concluded that the relationship between job stress and turnover intention is mediated by presenteeism and job satisfaction.

Anahtar Kelimeler

Job Stress, Turnover Intention, Job Satisfaction, Presenteeism, Family Health Centres

Kaynakça

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