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ÜÇLEME: PASİF LİDERLİK, İŞ TATMİNİ VE İŞTEN AYRILMA NİYETİ

Year 2022, Issue: 48, 109 - 121, 01.01.2022

Elif Bilginoğlu , Uğur Yozgat

https://doi.org/10.30794/pausbed.974443
Cited By: 1

Abstract

Türkiye, dünyanın en büyük turizm pazarlarından biridir. Son zamanlarda yapılan araştırmalar, Türk turizm sektörü çalışanlarının işlerinden tatmin olmadıklarını ve sektörde işgücü devir oranlarının çok yüksek, hatta diğer sektörlere göre daha yüksek olduğunu ortaya koymaktadırlar. Çalışanların iş tatmini ve elde tutulması, turizm sektörü başarısının karşı karşıya olduğu çok önemli zorluklardır ve bu nedenle bilim adamlarının ilgi odağında yer almaktadırlar. Bu çalışma, çalışanların örgütten ayrılma niyetlerinin iş tatmini ve algılanan pasif liderlik davranışları ile ne ölçüde ilişkili olduğunu araştırmayı amaçlamaktadır. İstanbul’da turizm sektöründe 472 çalışan ile yapılan araştırma sonucunda yöneticilerin algılanan pasif liderlik davranışlarının çalışanların iş tatminlerini azalttığı ve işten ayrılma niyetlerini artırdığı ortaya koyulmaktadır. Araştırma sonuçları aynı zamanda algılanan pasif liderlik ile işten ayrılma niyeti arasında iş tatmininin kısmi aracılık etkisi olduğunu da ortaya koymaktadır.

Keywords

işten ayrılma niyeti iş tatmini pasif liderlik laissez-faire liderlik istisna ile yönetim pasif liderlik

References

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TRILOGY: PASSIVE LEADERSHIP, JOB SATISFACTION AND INTENTION TO LEAVE

Year 2022, Issue: 48, 109 - 121, 01.01.2022

Elif Bilginoğlu , Uğur Yozgat

https://doi.org/10.30794/pausbed.974443
Cited By: 1

Abstract

Turkey is one of the major global tourism markets. Recent research reveals that the employees of the Turkish tourism sector are dissatisfied with their jobs and employee turnover rates of the sector are very high, even higher than other sectors. Employee job satisfaction and retention are crucial challenges that face the tourism sector success and therefore they are in the focus of scholar interest. This study proposes to investigate the extent to which employees’ intention to leave the organization are related to the job satisfaction and perceived passive leadership behaviors. As a result of the research conducted with 472 employees in the tourism sector in Istanbul, it was determined that the perceived passive leadership behaviors of the managers decreased employees’ job satisfaction and increased their intention to leave. It was also found that job satisfaction has a partial mediating effect between perceived passive leadership and intention to leave.

Keywords

Intention to leave job satisfaction passive leadership laissez-faire leadership passive management by exception leadership

References

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  • Garman, A.N.; Davis-Lenane, D. & Corrigan, P. W. (2003). Factor Structure of the Transformational Leadership Model in Human Service Teams, Journal of Organizational Behavior, 24(6), 803–812.
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  • Hatipoğlu, B.; Alvarez, M. D.; İnelmen, K. & Ünalan, D. (2013). İstanbul Otellerinin 3600 Değerlendirmesi: Araştırma Proje Raporu. Retrieved at http://www.turob.com/Files/B%C3%9C%20360%20Rapor.pdf
  • Hinkin, T. R. & Schriesheim, C. A. (2008). An Examination of “Nonleadership”: From Laissez-Faire Leadership to Leader Reward Omission and Punishment Omission, Journal of Applied Psychology, 93(6), 1234-1248.
  • Holston-Okae, B. L. (2018). The Effect of Employee Turnover in the Hospitality Industry: Quantitative Correlational Study, International Journal of Learning and Development, 8(1), 156-183.
  • Hooper, D.; Coughlan, J. & Mullen, M. (2008). Structural Equation Modelling: Guidelines for Determining Model Fit, Electronic Journal of Business Research Methods, 6(1), 53-60. Retrieved at http://arrow.dit.ie/cgi/viewcontent.cgi?article=1001&context= buschmanart.
  • Hoover, N. R.; Petrosko, J. M. & Schulz, R. R. (1991). Transformational and Transactional Leadership: An Empirical Test of a Theory, Paper presented at the Annual Meeting of the American Educational Research Association (Chicago, IL, April 3-7,1991)
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  • İşbankası İktisadi Araştırmalar Bölümü (2018, Mart). Sektörlerle İlgili 2018 Beklentileri Retrieved at https://ekonomi.isbank.com.tr/ContentManagement/Documents/rt_2018.pdf
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  • Karatepe, O. M.; Uludag, O.; Menevis, İ.; Hadzimehmedagic, L. & Baddar, L. (2006). The Effects of Selected Individual Characteristics on Frontline Employee Performance and Job Satisfaction, Tourism Management 27(4), 547–560.
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Details

Primary Language English
Subjects Labor Economics
Journal Section Articles
Authors

Elif Bilginoğlu 0000-0003-1481-0170

Uğur Yozgat 0000-0001-9893-3551

Early Pub Date December 31, 2021
Publication Date January 1, 2022
Acceptance Date September 9, 2021
Published in Issue Year 2022 Issue: 48

Cite

APA Bilginoğlu, E., & Yozgat, U. (2022). TRILOGY: PASSIVE LEADERSHIP, JOB SATISFACTION AND INTENTION TO LEAVE. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi(48), 109-121. https://doi.org/10.30794/pausbed.974443
AMA Bilginoğlu E, Yozgat U. TRILOGY: PASSIVE LEADERSHIP, JOB SATISFACTION AND INTENTION TO LEAVE. PAUSBED. January 2022;(48):109-121. doi:10.30794/pausbed.974443
Chicago Bilginoğlu, Elif, and Uğur Yozgat. “TRILOGY: PASSIVE LEADERSHIP, JOB SATISFACTION AND INTENTION TO LEAVE”. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, no. 48 (January 2022): 109-21. https://doi.org/10.30794/pausbed.974443.
EndNote Bilginoğlu E, Yozgat U (January 1, 2022) TRILOGY: PASSIVE LEADERSHIP, JOB SATISFACTION AND INTENTION TO LEAVE. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 48 109–121.
IEEE E. Bilginoğlu and U. Yozgat, “TRILOGY: PASSIVE LEADERSHIP, JOB SATISFACTION AND INTENTION TO LEAVE”, PAUSBED, no. 48, pp. 109–121, January 2022, doi: 10.30794/pausbed.974443.
ISNAD Bilginoğlu, Elif - Yozgat, Uğur. “TRILOGY: PASSIVE LEADERSHIP, JOB SATISFACTION AND INTENTION TO LEAVE”. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 48 (January 2022), 109-121. https://doi.org/10.30794/pausbed.974443.
JAMA Bilginoğlu E, Yozgat U. TRILOGY: PASSIVE LEADERSHIP, JOB SATISFACTION AND INTENTION TO LEAVE. PAUSBED. 2022;:109–121.
MLA Bilginoğlu, Elif and Uğur Yozgat. “TRILOGY: PASSIVE LEADERSHIP, JOB SATISFACTION AND INTENTION TO LEAVE”. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, no. 48, 2022, pp. 109-21, doi:10.30794/pausbed.974443.
Vancouver Bilginoğlu E, Yozgat U. TRILOGY: PASSIVE LEADERSHIP, JOB SATISFACTION AND INTENTION TO LEAVE. PAUSBED. 2022(48):109-21.

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