Universal Service in Telecomunication

Abstract

The 20th century has been the century of the information technology industry all around the world. Services and the variety of products have rapidly increased in the field of telecommunication. However, inequalities occurred with the terms such as “digital division” in the access of information and communication technologies.1 According to the “Human Development Report” prepared in 1999 within the framework of the United Nations Development Programme (UNDP), current access to information technologies has an important role in economic development, education, health and public administration. On the other hand, this access increases inequality, dividing the educated from the illiterate, the rich from the poor, the urban population from the rural and the English-speaking populace from people who do not know the language.2 As a conclusion, some telecommunication services should use the term “universal service” to prevent social gaps in society