EN
Influence of Organizational Citizenship Behavior on Hotel Employees’ Job Satisfaction and Subjective Well-Being
Abstract
The aim of the present study is to analyze the influence of
organizational citizenship behavior (OCB) of employees working
for the accommodation business on their job satisfaction (JS) and
subjective well-being (SWB). For this purpose, data were
collected from 2,051 employees in various five-star
accommodation enterprises located in Antalya, the most
important tourism destination in Turkey. The analysis of the data
showed that organizational citizenship behavior and its subdimensions
correlate positively with job satisfaction and
subjective well-being and influence them positively. It was also
found that job satisfaction mediates the relationship between
organizational citizenship behavior and subjective well-being.
Employees with organizational citizenship behavior were found
to have higher levels of job satisfaction and subjective well-being.
The results showed that organizational citizenship behavior is a
stronger predictor for the job satisfaction of the employees than
subjective well-being. The findings offer useful and important
implications for business managers when hiring employees.
Keywords
Details
Primary Language
English
Subjects
-
Journal Section
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Publication Date
May 1, 2017
Submission Date
May 1, 2017
Acceptance Date
-
Published in Issue
Year 2017 Volume: 5 Number: 1
APA
Yurcu, G., & Akıncı, Z. (2017). Influence of Organizational Citizenship Behavior on Hotel Employees’ Job Satisfaction and Subjective Well-Being. Advances in Hospitality and Tourism Research (AHTR), 5(1), 57-83. https://izlik.org/JA42ST79GC
AMA
1.Yurcu G, Akıncı Z. Influence of Organizational Citizenship Behavior on Hotel Employees’ Job Satisfaction and Subjective Well-Being. Advances in Hospitality and Tourism Research (AHTR). 2017;5(1):57-83. https://izlik.org/JA42ST79GC
Chicago
Yurcu, Gülseren, and Zeki Akıncı. 2017. “Influence of Organizational Citizenship Behavior on Hotel Employees’ Job Satisfaction and Subjective Well-Being”. Advances in Hospitality and Tourism Research (AHTR) 5 (1): 57-83. https://izlik.org/JA42ST79GC.
EndNote
Yurcu G, Akıncı Z (May 1, 2017) Influence of Organizational Citizenship Behavior on Hotel Employees’ Job Satisfaction and Subjective Well-Being. Advances in Hospitality and Tourism Research (AHTR) 5 1 57–83.
IEEE
[1]G. Yurcu and Z. Akıncı, “Influence of Organizational Citizenship Behavior on Hotel Employees’ Job Satisfaction and Subjective Well-Being”, Advances in Hospitality and Tourism Research (AHTR), vol. 5, no. 1, pp. 57–83, May 2017, [Online]. Available: https://izlik.org/JA42ST79GC
ISNAD
Yurcu, Gülseren - Akıncı, Zeki. “Influence of Organizational Citizenship Behavior on Hotel Employees’ Job Satisfaction and Subjective Well-Being”. Advances in Hospitality and Tourism Research (AHTR) 5/1 (May 1, 2017): 57-83. https://izlik.org/JA42ST79GC.
JAMA
1.Yurcu G, Akıncı Z. Influence of Organizational Citizenship Behavior on Hotel Employees’ Job Satisfaction and Subjective Well-Being. Advances in Hospitality and Tourism Research (AHTR). 2017;5:57–83.
MLA
Yurcu, Gülseren, and Zeki Akıncı. “Influence of Organizational Citizenship Behavior on Hotel Employees’ Job Satisfaction and Subjective Well-Being”. Advances in Hospitality and Tourism Research (AHTR), vol. 5, no. 1, May 2017, pp. 57-83, https://izlik.org/JA42ST79GC.
Vancouver
1.Gülseren Yurcu, Zeki Akıncı. Influence of Organizational Citizenship Behavior on Hotel Employees’ Job Satisfaction and Subjective Well-Being. Advances in Hospitality and Tourism Research (AHTR) [Internet]. 2017 May 1;5(1):57-83. Available from: https://izlik.org/JA42ST79GC
