İş Süreçlerinin Etkinliğini Arttırmak İçin Anahtar Değer Akışı Yaklaşımı

Year 2020, Volume: 4 Issue: 2, 201 - 223, 30.12.2020

Semra Birgün , Kemal Guven Gulen

Abstract

Günümüzün rekabetçi ortamında, firmalar, müşteri gereksinimlerindeki değişikliklere hızlı bir şekilde yanıt verebilmek ve maliyetleri minimum düzeyde tutarken kaliteli ürünler sunabilmek için esnek bir yapıya sahip olmalıdır. Rekabet avantajı elde etmek için firmaların yalın üretime ve sürekli iyileştirme süreçlerine uyum sağlamaları gerekmektedir. Bu makale, Axiomatic Tasarım ilkeleri kullanılarak örgütsel performansın iyileştirilmesinde sistematik bir yaklaşım elde etmek üzere geliştirilen bir metodoloji sunmaktadır. Metodoloji ayrıca bir vaka çalışması ile test edilmiş ve doğrulanmıştır.

Keywords

aksiyomlarla tasarım, anahtar değer akışı, örgütsel performans, yalın üretim, değer akışı haritalama

Key Value Stream Approach for Increasing the Effectiveness of Business Processes

Abstract

In today’s competitive environment, the firms must have a flexible structure in order to quickly respond to the changes in customer requirements and to offer quality products while keeping the costs at a minimum. To gain competitive advantage, firms need to adapt to lean production and continuous improvement processes. This paper introduces a methodology – developed using Axiomatic Design principles – as a way to achieve a systematic approach in improving the organizational performance. This methodology is also tested and validated via case study.

Keywords

axiomatic design, value stream mapping, lean production, key value stream, organizational performance

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