Kuşaklar Arasında Diyalog: İletişim ve Örgütsel Davranış Üzerine Bir İnceleme

Abstract

Günümüz iş dünyası, beş farklı kuşağın bir arada çalıştığı benzeri görülmemiş bir demografik birleşme ile karakterize edilmektedir. Bu durum hem stratejik bir bilgi ekosistemi hem de karmaşık bir iletişimsel zorluk sunmaktadır. Bu derleme makalesi, kuşaklararası diyaloğun yaş çeşitliliği ile kurumsal performans arasındaki temel aracı rolünü incelemek için yönetim ve örgütsel davranış literatürünü sentezlemektedir. Çalışma, kuşak kohort teorisi ile yaşam boyu gelişim perspektifi arasındaki gerilimleri değerlendirerek, yaşa dayalı sürtüşmelerin değişmez özelliklerden ziyade genellikle iletişimsel kurgular olduğunu savunmaktadır. Analiz, medya zenginliği ve iletişim uyum teorileri aracılığıyla diyalog dinamiklerini inceleyerek, asenkron modalitelere geçişe ve evrilen profesyonel kimliklere odaklanmaktadır. Bulgular, kasıtlı diyaloğun ilişkisel liderlik, çift yönlü bilgi yönetimi ve psikolojik güvenlik ortamı oluşturmak için temel teşkil ettiğini göstermektedir. Ayrıca makale, iletişim denetimleri ve farklı yaş gruplarından oluşan çalışma grupları aracılığıyla kuşaksal zekanın geliştirilmesine yönelik yönetsel çıkarımları ana hatlarıyla sunmaktadır. Sonuç olarak, yapay zekanın gelecekteki rolü ve batı dışı küresel araştırma perspektiflerinin gerekliliği ele alınmaktadır. Bu çalışma, uyarlanabilir ve kapsayıcı diyaloğun, kuşaksal farklılıkları kolektif bir direnç ve kurumsal istikrar kaynağına dönüştüren temel mekanizma olduğunu öne sürmektedir.

Keywords

• Kuşaklararası Diyalog
• Örgütsel Davranış
• İletişim Uyumu
• Bilgi Yönetimi
• İş Yerinde Çeşitlilik

Ethical Statement

Bu makale Alınteri Sosyal Bilimler Dergisi’nin etik ilkeleri ve yayın yönergelerine uygun olarak hazırlanmıştır. Çalışma insan katılımcılar, hayvanlar veya hassas kişisel veriler içermemektedir; bu nedenle etik kurul onayı gerektirmemektedir. Yazar, makalenin özgün olduğunu, başka bir yerde yayımlanmadığını ve başka bir dergide değerlendirme sürecinde olmadığını beyan eder.

Thanks

Yazar, bu makaleyi yayımlanmak üzere değerlendirmeye aldığı için Alınteri Sosyal Bilimler Dergisi editör kuruluna teşekkürlerini sunar.

Dialogue across Generations: A Review on Communication and Organizational Behavior

Abstract

The contemporary workplace is characterized by an unprecedented demographic convergence of five generations, presenting both a strategic ecosystem of wisdom and a complex communicative challenge. This review synthesizes research at the intersection of management and organizational behavior to examine how intergenerational dialogue acts as the primary mediator between age diversity and performance. By evaluating the tensions between generational cohort theory and the lifespan perspective, the paper argues that age-based friction is often a communicative construct rather than an immutable trait. The analysis explores the dynamics of dialogue through media richness and communication accommodation theories, highlighting the shift toward asynchronous modalities and evolving professional identities. Findings indicate that intentional dialogue is essential for fostering relational leadership, bidirectional knowledge management, and psychological safety. Furthermore, the review outlines managerial implications for building generational intelligence through communication audits and mixed-age task forces. It concludes by addressing the future role of artificial intelligence and the necessity of global, non-western research perspectives. Ultimately, this article posits that adaptive, inclusive dialogue is the foundational mechanism for transforming generational differences into a source of collective resilience and institutional stability.

Keywords

• Intergenerational Dialogue
• Organizational Behaviour
• Communication Accommodation
• Knowledge Management
• Workplace Diversity

Ethical Statement

This article has been prepared in accordance with the ethical principles and publication guidelines of Alınteri Sosyal Bilimler Dergisi. The study does not involve human participants, animals, or sensitive personal data; therefore, ethics committee approval was not required. The author declares that the manuscript is original, has not been published elsewhere, and is not under consideration by another journal.

Thanks

The author would like to thank the editorial board of Alınteri Sosyal Bilimler Dergisi for considering this manuscript for publication.

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