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Year 2019, Volume: 1 Issue: 3, 111 - 131, 25.10.2019

Abstract

References

  • Absar, M. N., Azim, M. T., Balasundaram, N., & Akhter, S. (2010). Impact of Human Resources Practices on Job Satisfaction: Evidence from Manufacturing Firms in Bangladesh. Petroleum - Gas University of Ploiesti Bulletin, Economic Sciences Series, 62(2), 31-42. Alzalabani, A., & Modi, R. S. (2014). Impact of Human Resources Management Practice and Perceived Organizational Support on Job Satisfaction: Evidence from Yanbu Industrial City, Journal of Organizational Behavior, 13(3), 33-52. Andrade, T., Flores Costa, V., De Fátima Barros Estivalete, V., & Lengler, L. (2017). Organizational Citizenship Behaviors: A Glimpse in The Light of Values and Job Satisfaction. Review of Business Management, 19(64), 236-262. Aziri B. (2011). Job Satisfaction: A Literature Review, Management Research and Practice, 3 (4), 77-86. Biswas, N., & Mazumder, Z. (2017). Exploring Organizational Citizenship Behavior as an Outcome of Job Satisfaction: A Critical Review. Journal of Organizational Behavior, 16(2), 7-16. Bowling N., Cucina M. J. (2015). Robert Hoppock: Early Job Satisfaction and Vocational Guidance Pioneer. The Industrial-Organizational Psychologist, 53(2), 109-116. Byrne, Z. S., Miller, B. K., & Pitts, V. E. (2010). Trait Entitlement and Perceived Favorability of Human Resource Management Practices in the Prediction of Job Satisfaction. Journal of Business & Psychology, 25(3), 451-464. Churchill, G. A. (1974). Measuring the job satisfaction of industrial salesmen. Journal of Marketing Research (JMR), 11(8), 254-260. Collins C.J. & Smith K.G. (2006). Knowledge Exchange and Combination: The Role of Human Resource Practices in the Performance of High-Technology Firms. Academy of Management Journal, 49(3), 544–560. Dalal, R. S. (2005). A Meta-Analysis of the Relationship between Organizational Citizenship Behavior and Counterproductive Work Behavior. Journal of applied psychology, 90 (6), 1241-1255. Davis K. (1988). Örgütsel Davranış. Çeviri Editörü: Kemal Tosun, İstanbul: İşletme İktisadı Enstitüsü Yayını No: 98. Farh, J. L., Earley, P. C. & Lin, S. C. (1997). Impetus for Action: A Cultural Analysis of Justice and Organizational Citizenship Behavior in Chinese Society. Administrative Science Quarterly, 42(3), 421-444. Gürbüz, S. (2006). Örgütsel vatandaşlık davranışı ile duygusal bağlılık arasındaki ilişkilerin belirlenmesine yönelik bir araştırma. AİBÜ-İİBF Ekonomik ve Sosyal Araştırmalar Dergisi, 3 (2), 48-75. Hair, J. F. (Jr), ‎ Black W. C. & ‎ Babin B. J. (1998). Multivariate Data Analysis (Fifth Edition). New Jersey: Prentice-Hall International Inc. Ijigu, A. W. (2015). The Effect of Selected Human Resource Management Practices on Employees' Job Satisfaction in Ethiopian Public Banks. Emerging Markets Journal, 5(1), 1-16. Jena, R. K., & Goswami, R. (2013). Exploring the Relationship between Organizational Citizenship Behavior and Job Satisfaction among Shift Workers in India. Global Business & Organizational Excellence, 32(6), 36-46. Karabey, C. N. & İşcan, Ö. F. (2007). Örgütsel Özdeşleşme, Örgütsel İmaj ve Örgütsel Vatandaşlık Davranışı İlişkisi: Bir Uygulama. Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi, 21(2), 231-241. Keser A., Güler, B. K. (2016). Çalışma Psikolojisi. İstanbul: Umuttepe Yayınları. Kurtuluş, K. (1998). Pazarlama Araştırmaları (6. Baskı). İstanbul: Avcıol Basım-Yayım. Lam, W., Chen, Z. & Takeuchi N. (2009). Perceived Human Resource Management Practices and Intention to Leave of Employees: The Mediating Role of Organizational Citizenship Behaviors in a Sino-Japanese Joint Venture. The International Journal of Human Resource Management, 20(11), 2250-2270. Locke, E., A., (1969). What is job satisfaction? Organizational Behavior and Human Performance, 4(4), 309-336. Lu C.J., Shih C. Y.Y., Chen Y. L., (2013). Effects of Emotional Labor and Job Satisfaction on Organizational Citizenship Behaviors: A Case Study on Business Hotel Chains, International Journal of Organizational Innovation, 5 (4), 165-176. Maimako, L. B., & Bambale, A. J. (2016). Human Resource Management Practices and Employee Job Satisfaction in Kano Stateowned Universities: A Conceptual Model. Journal of Marketing & Management, 7(2), 1-16. Moorman, R. H. & Blakely, G. L. (1995). Individualism‐Collectivism as an Individual Difference Predictor of Organizational Citizenship Behavior. Journal of Organizational Behavior, 16(2), 127-142. Morrison, E. W. (1996). OCB as A Critical Link between HR Practices and Service Quality. Human Resource Management, 35, 493-512. Morrison, E. W. (1994). Role Definitions and Organizational Citizenship Behavior: The importance of the Employee's Perspective. Academy of Management Journal, 37(6), 1543-1567. Nakip, M. (2003). Pazarlama Araştırmaları, Teknikler ve (SPSS Destekli) Uygulamalar, Ankara: Seçkin Yayınevi. Niehoff, B. P. & Moorman, R. H. (1993). Justice as a Mediator of the Relationship between Methods of Monitoring and Organizational Citizenship Behavior. Academy of Management Journal, 36(3), 527-556. Organ, D. W. (1990). The Motivational Basis of Organizational Citizenship Behavior. In B. M. Staw & L. L. Cummings (Eds.), Research in Organizational Behavior (s. 43-72). Greenwich: JAI Press. Organ, D. W. (1997). Organizational Citizenship Behavior: It's Construct Clean-Up Time. Human Performance, 10(2), 85-97. Organ, D. W. & Ryan, K. (1995). A Meta‐Analytic Review of Attitudinal and Dispositional Predictors of Organizational Citizenship Behavior. Personnel Psychology, 48(4), 775-802. Özdevecioğlu, M., Akın M., Karaca M. & İştahlı B. (2014). Kötü Niyetli Yönetim Tarzının Çalışanların Performansları Üzerindeki Etkisinde Duygusal Zekânın Rolü. Çankırı Karatekin Üniversitesi İİBF Dergisi, 4(1), 1-18. Paré, G. & Tremblay M. (2007). The Influence of High-Involvement Human Resources Practices, Procedural Justice, Organizational Commitment, and Citizenship Behaviors on Information Technology Professionals’ Turnover Intentions. Group & Organization Management, 32(3), 326-357. Podsakoff, P. M. & MacKenzie, S. B. (1997). Impact of Organizational Citizenship Behavior on Organizational Performance: A Review and Suggestion for Future Research. Human Performance, 10(2), 133-151. Podsakoff, P.M., Mackenzıe, S.B., Moorman, R.H. & Fetter, R. (1990), Transformational Leader Behaviors and Their Effects on Followers Trust In Leader, Satisfaction and Organizational Citizenship Behaviors. Leadership Quarterly, 1, 107-142. Robbins, S. & Judge, T. (2012). Örgütsel Davranış. Çeviri Editörü: İnci Erdem. İstanbul: Nobel yayınevi. Savaneviciene, A., & Stankeviciute, Z. (2011). Human Resource Management Practices Linkage with Organizational Commitment and Job Satisfaction. Economics & Management, 16, 921-928. Sawitri, D., Suswati, E., & Huda, K. (2016). The Impact of Job Satisfaction, Organizatıon Commitment, Organization Citizenship Behavior on Employees' Performance. International Journal of Organizational Innovation, 9(2), 24-45. Smith, C. A., Organ, D. W. & Near, J. P. (1983). Organizational Citizenship Behavior: Its Nature and Antecedents. Journal of Applied Psychology, 68(4), 653-663. Sun, L., Aryee S. & Law K. S. (2007). High-Performance Human Resource Practices, Citizenship Behavior, and Organizational Performance: A Relational Perspective. The Academy of Management Journal, 50(3), 558-577. Super, D. E. (1939). Occupational Level and Job Satisfaction. Journal of Applied Psychology, 23(5), 547-564. Ünal, Ö. F. (2013). Relationship between the Facets of Job Satısfactıon and the Dimensions of Organızatıonal Citizenshıp Behavior: Mediating Role of Organizational Commitment. Suleyman Demirel University Journal of Faculty of Economics & Administrative Sciences, 18(1), 243-269. Wright, T. (2006). The Emergence of Job Satisfaction in Organizational Behavior: A Historical Overview of the Dawn of Job Attitude Research. Journal of Management History. 12, 262-277. Van Dyne, L., Graham, J. W. & Dienesch, R. M. (1994). Organizational Citizenship Behavior: Construct Redefinition, Measurement, and Validation. Academy Of Management Journal, 37(4), 765-802. Yang Y. (2012). High-Involvement Human Resource Practices, Affective Commitment, and Organizational Citizenship Behaviors. The Service Industries Journal, 32(8), 1209-1227. Zhu Y. (2013). A Review of Job Satisfaction. Asian Social Science; 9 (1), 293-298.

İnsan Kaynakları Uygulamalarının İş Tatmini ve Örgütsel Vatandaşlık Davranışlarına Etkisi

Year 2019, Volume: 1 Issue: 3, 111 - 131, 25.10.2019

Abstract

İnsan kaynakları işletmelerin en önemli varlığı ve rekabetteki en önemli silahıdır. Bu yüzden örgütlerde insan kaynaklarına yönelik olarak gerçekleştirilen uygulamalar büyük önem taşımaktadır. İnsan kaynakları uygulamalarının örgütsel davranışlar açısından nasıl bir etki oluşturacağı konusundaki merak bu çalışmanın düşünce altyapısını oluşturmaktadır. Bu kapsamda öncelikle örgütsel vatandaşlık davranışları ve iş tatmini hakkında yazın taraması yapılmıştır. Devamında, Kayseri’de faaliyet gösteren 5 büyük ölçekli işletmedeki mavi yakalı çalışanların, insan kaynakları uygulamaları, örgütsel vatandaşlık davranışları ve iş tatmini ölçeklerindeki ifadelere ne ölçüde katıldıkları sorulmuştur. Elde edilen veri setine uygulanan korelasyon analizinin sonucuna göre insan kaynakları uygulamalarının iş tatmini ve örgütsel vatandaşlık davranışları ile anlamlı ve pozitif yönlü ilişkilerinin bulunduğu görülmüştür. Ayrıca regresyon analizi sonuçlarına göre insan kaynakları uygulamalarının iş tatmini ve örgütsel vatandaşlık davranışlarını pozitif yönde etkilediği görülmüştür.   

References

  • Absar, M. N., Azim, M. T., Balasundaram, N., & Akhter, S. (2010). Impact of Human Resources Practices on Job Satisfaction: Evidence from Manufacturing Firms in Bangladesh. Petroleum - Gas University of Ploiesti Bulletin, Economic Sciences Series, 62(2), 31-42. Alzalabani, A., & Modi, R. S. (2014). Impact of Human Resources Management Practice and Perceived Organizational Support on Job Satisfaction: Evidence from Yanbu Industrial City, Journal of Organizational Behavior, 13(3), 33-52. Andrade, T., Flores Costa, V., De Fátima Barros Estivalete, V., & Lengler, L. (2017). Organizational Citizenship Behaviors: A Glimpse in The Light of Values and Job Satisfaction. Review of Business Management, 19(64), 236-262. Aziri B. (2011). Job Satisfaction: A Literature Review, Management Research and Practice, 3 (4), 77-86. Biswas, N., & Mazumder, Z. (2017). Exploring Organizational Citizenship Behavior as an Outcome of Job Satisfaction: A Critical Review. Journal of Organizational Behavior, 16(2), 7-16. Bowling N., Cucina M. J. (2015). Robert Hoppock: Early Job Satisfaction and Vocational Guidance Pioneer. The Industrial-Organizational Psychologist, 53(2), 109-116. Byrne, Z. S., Miller, B. K., & Pitts, V. E. (2010). Trait Entitlement and Perceived Favorability of Human Resource Management Practices in the Prediction of Job Satisfaction. Journal of Business & Psychology, 25(3), 451-464. Churchill, G. A. (1974). Measuring the job satisfaction of industrial salesmen. Journal of Marketing Research (JMR), 11(8), 254-260. Collins C.J. & Smith K.G. (2006). Knowledge Exchange and Combination: The Role of Human Resource Practices in the Performance of High-Technology Firms. Academy of Management Journal, 49(3), 544–560. Dalal, R. S. (2005). A Meta-Analysis of the Relationship between Organizational Citizenship Behavior and Counterproductive Work Behavior. Journal of applied psychology, 90 (6), 1241-1255. Davis K. (1988). Örgütsel Davranış. Çeviri Editörü: Kemal Tosun, İstanbul: İşletme İktisadı Enstitüsü Yayını No: 98. Farh, J. L., Earley, P. C. & Lin, S. C. (1997). Impetus for Action: A Cultural Analysis of Justice and Organizational Citizenship Behavior in Chinese Society. Administrative Science Quarterly, 42(3), 421-444. Gürbüz, S. (2006). Örgütsel vatandaşlık davranışı ile duygusal bağlılık arasındaki ilişkilerin belirlenmesine yönelik bir araştırma. AİBÜ-İİBF Ekonomik ve Sosyal Araştırmalar Dergisi, 3 (2), 48-75. Hair, J. F. (Jr), ‎ Black W. C. & ‎ Babin B. J. (1998). Multivariate Data Analysis (Fifth Edition). New Jersey: Prentice-Hall International Inc. Ijigu, A. W. (2015). The Effect of Selected Human Resource Management Practices on Employees' Job Satisfaction in Ethiopian Public Banks. Emerging Markets Journal, 5(1), 1-16. Jena, R. K., & Goswami, R. (2013). Exploring the Relationship between Organizational Citizenship Behavior and Job Satisfaction among Shift Workers in India. Global Business & Organizational Excellence, 32(6), 36-46. Karabey, C. N. & İşcan, Ö. F. (2007). Örgütsel Özdeşleşme, Örgütsel İmaj ve Örgütsel Vatandaşlık Davranışı İlişkisi: Bir Uygulama. Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi, 21(2), 231-241. Keser A., Güler, B. K. (2016). Çalışma Psikolojisi. İstanbul: Umuttepe Yayınları. Kurtuluş, K. (1998). Pazarlama Araştırmaları (6. Baskı). İstanbul: Avcıol Basım-Yayım. Lam, W., Chen, Z. & Takeuchi N. (2009). Perceived Human Resource Management Practices and Intention to Leave of Employees: The Mediating Role of Organizational Citizenship Behaviors in a Sino-Japanese Joint Venture. The International Journal of Human Resource Management, 20(11), 2250-2270. Locke, E., A., (1969). What is job satisfaction? Organizational Behavior and Human Performance, 4(4), 309-336. Lu C.J., Shih C. Y.Y., Chen Y. L., (2013). Effects of Emotional Labor and Job Satisfaction on Organizational Citizenship Behaviors: A Case Study on Business Hotel Chains, International Journal of Organizational Innovation, 5 (4), 165-176. Maimako, L. B., & Bambale, A. J. (2016). Human Resource Management Practices and Employee Job Satisfaction in Kano Stateowned Universities: A Conceptual Model. Journal of Marketing & Management, 7(2), 1-16. Moorman, R. H. & Blakely, G. L. (1995). Individualism‐Collectivism as an Individual Difference Predictor of Organizational Citizenship Behavior. Journal of Organizational Behavior, 16(2), 127-142. Morrison, E. W. (1996). OCB as A Critical Link between HR Practices and Service Quality. Human Resource Management, 35, 493-512. Morrison, E. W. (1994). Role Definitions and Organizational Citizenship Behavior: The importance of the Employee's Perspective. Academy of Management Journal, 37(6), 1543-1567. Nakip, M. (2003). Pazarlama Araştırmaları, Teknikler ve (SPSS Destekli) Uygulamalar, Ankara: Seçkin Yayınevi. Niehoff, B. P. & Moorman, R. H. (1993). Justice as a Mediator of the Relationship between Methods of Monitoring and Organizational Citizenship Behavior. Academy of Management Journal, 36(3), 527-556. Organ, D. W. (1990). The Motivational Basis of Organizational Citizenship Behavior. In B. M. Staw & L. L. Cummings (Eds.), Research in Organizational Behavior (s. 43-72). Greenwich: JAI Press. Organ, D. W. (1997). Organizational Citizenship Behavior: It's Construct Clean-Up Time. Human Performance, 10(2), 85-97. Organ, D. W. & Ryan, K. (1995). A Meta‐Analytic Review of Attitudinal and Dispositional Predictors of Organizational Citizenship Behavior. Personnel Psychology, 48(4), 775-802. Özdevecioğlu, M., Akın M., Karaca M. & İştahlı B. (2014). Kötü Niyetli Yönetim Tarzının Çalışanların Performansları Üzerindeki Etkisinde Duygusal Zekânın Rolü. Çankırı Karatekin Üniversitesi İİBF Dergisi, 4(1), 1-18. Paré, G. & Tremblay M. (2007). The Influence of High-Involvement Human Resources Practices, Procedural Justice, Organizational Commitment, and Citizenship Behaviors on Information Technology Professionals’ Turnover Intentions. Group & Organization Management, 32(3), 326-357. Podsakoff, P. M. & MacKenzie, S. B. (1997). Impact of Organizational Citizenship Behavior on Organizational Performance: A Review and Suggestion for Future Research. Human Performance, 10(2), 133-151. Podsakoff, P.M., Mackenzıe, S.B., Moorman, R.H. & Fetter, R. (1990), Transformational Leader Behaviors and Their Effects on Followers Trust In Leader, Satisfaction and Organizational Citizenship Behaviors. Leadership Quarterly, 1, 107-142. Robbins, S. & Judge, T. (2012). Örgütsel Davranış. Çeviri Editörü: İnci Erdem. İstanbul: Nobel yayınevi. Savaneviciene, A., & Stankeviciute, Z. (2011). Human Resource Management Practices Linkage with Organizational Commitment and Job Satisfaction. Economics & Management, 16, 921-928. Sawitri, D., Suswati, E., & Huda, K. (2016). The Impact of Job Satisfaction, Organizatıon Commitment, Organization Citizenship Behavior on Employees' Performance. International Journal of Organizational Innovation, 9(2), 24-45. Smith, C. A., Organ, D. W. & Near, J. P. (1983). Organizational Citizenship Behavior: Its Nature and Antecedents. Journal of Applied Psychology, 68(4), 653-663. Sun, L., Aryee S. & Law K. S. (2007). High-Performance Human Resource Practices, Citizenship Behavior, and Organizational Performance: A Relational Perspective. The Academy of Management Journal, 50(3), 558-577. Super, D. E. (1939). Occupational Level and Job Satisfaction. Journal of Applied Psychology, 23(5), 547-564. Ünal, Ö. F. (2013). Relationship between the Facets of Job Satısfactıon and the Dimensions of Organızatıonal Citizenshıp Behavior: Mediating Role of Organizational Commitment. Suleyman Demirel University Journal of Faculty of Economics & Administrative Sciences, 18(1), 243-269. Wright, T. (2006). The Emergence of Job Satisfaction in Organizational Behavior: A Historical Overview of the Dawn of Job Attitude Research. Journal of Management History. 12, 262-277. Van Dyne, L., Graham, J. W. & Dienesch, R. M. (1994). Organizational Citizenship Behavior: Construct Redefinition, Measurement, and Validation. Academy Of Management Journal, 37(4), 765-802. Yang Y. (2012). High-Involvement Human Resource Practices, Affective Commitment, and Organizational Citizenship Behaviors. The Service Industries Journal, 32(8), 1209-1227. Zhu Y. (2013). A Review of Job Satisfaction. Asian Social Science; 9 (1), 293-298.
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Primary Language Turkish
Journal Section Articles
Authors

Mahmut Akın 0000-0002-0732-0483

Publication Date October 25, 2019
Published in Issue Year 2019 Volume: 1 Issue: 3

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APA Akın, M. (2019). İnsan Kaynakları Uygulamalarının İş Tatmini ve Örgütsel Vatandaşlık Davranışlarına Etkisi. Anadolu Akademi Sosyal Bilimler Dergisi, 1(3), 111-131.


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