Evaluating the Corporate Governance Based Performance of Participation Banks in Turkey with the House of Quality Using an Integrated Hesitant Fuzzy MCDM

Yıl 2016, Cilt: 10 Sayı: 1, 9 - 33, 01.06.2016

Hasan Dinçer Serhat Yüksel Mustafa Tevfik Kartal

Öz

This study is prepared to evaluate corporate governance performance of participation banks in Turkey with the house of quality. For this purpose, an integrated model is constructed to evaluate the criteria and analyze the fuzzy pairwise and decision matrices. The method is proposed with the hesitant fuzzy DEMATEL for weighting criteria and hesitant fuzzy TOPSIS for ranking the alternatives. According to the expert opinions, it is concluded that foreign participation banks have better performance in comparison with state-owned participation banks with respect to corporate governance. For this reason, it can be said that state-owned participation banks should take actions to increase their performance regarding corporate governance by focusing on important criteria emphasized in the study

Anahtar Kelimeler

Corporate Governance, DEMATEL, House of Quality, Performance, TOPSIS, Turkish Banking Sector

Türkiye’de Katılım Bankalarının Kurumsal Yönetiminin Çok Değişkenli Entegre Bulanık Karar Verme Yaklaşımı Kullanılarak Kalite Evi ile Değerlendirilmesi

Öz

Türkiye’de Katılım Bankalarının Kurumsal Yönetiminin Çok Değişkenli Entegre Bulanık Karar Verme Yaklaşımı Kullanılarak Kalite Evi ile DeğerlendirilmesiBu çalışma Türkiye’de faaliyet gösteren katılım bankalarının kurumsal yönetim temelli performanslarının değerlendirilmesine yönelik olarak hazırlanmıştır. Bu amaçla, kriterleri değerlendirmek ve bulanık ikili ile karar matrislerini analiz etmek için bütünleşik bir model oluşturulmuştur. Bu yöntem, kriterleri ağırlıklandırmak için bulanık DEMATEL ve alternatifleri sıralamak için bulanık TOPSIS yöntemlerini önermektedir. Çalışma sonucunda, yabancı katılım bankalarının kamu katılım bankalarına kıyasla kurumsal yönetim açısından daha iyi performans gösterdiği belirlenmiştir. Dolayısı ile kamu katılım bankaları kurumsal yönetim performanslarını artırmak için bu çalışmada vurgulanan önemli hususlara odaklanmak sureti ile aksiyon almalıdırlar

Anahtar Kelimeler

Kurumsal Yönetim, DEMATEL, Kalite Evi, Performans, TOPSIS, Türk Bankacılık Sektörü

Kaynakça

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