Risk, Kriz ve Belirsizliğin Yönetiminde Dijitalleşme ve Karar Destek Sistemleri

Rana Özyurt Kaptanoglu; Elif Üler; Ali Akdemir

doi:10.25229/beta.1852358

TR EN

Risk, Kriz ve Belirsizliğin Yönetiminde Dijitalleşme ve Karar Destek Sistemleri

Abstract

Bu çalışma, dijitalleşmenin risk, belirsizlik ve kriz yönetimi süreçlerini nasıl yeniden yapılandırdığını ve bu süreçlerin stratejik yönetime hangi mekanizmalar aracılığıyla entegre edildiğini incelemektedir. Araştırmada nitel bir yaklaşım benimsenmiş ve çevrimiçi bir odak grup görüşmesi gerçekleştirilmiştir. Katılımcılara yöneltilen yarı yapılandırılmış sorular, literatürde yer alan risk yönetimi, belirsizlik yönetimi, kriz yönetimi ve dijitalleşme yaklaşımlarından uyarlanmış; karar destek sistemleri (KDS) ile entegrasyonun stratejik etkilerini yakalayacak şekilde düzenlenmiştir. Veriler NVivo yazılımıyla analiz edilmiş ve Braun ve Clarke’ın altı aşamalı tematik analiz yaklaşımı izlenmiştir. Bulgular, dijital araçların risk görünürlüğünü artırdığını, belirsizliği hem azalttığını hem de yeniden ürettiğini, kriz yönetiminde stratejik çevikliği güçlendirdiğini ve tüm bu çıktıları stratejik entegrasyon süreçlerine geri besleme sağlayan döngüsel bir yapı oluşturduğunu ortaya koymaktadır. Çalışma, dijital dönüşümün modern örgütlerde yalnızca operasyonel süreçleri değil, aynı zamanda karar alma, uyum, öğrenme ve stratejik yönetişim mekanizmalarını etkileyen bütüncül bir yetkinlik alanı hâline geldiğini göstermektedir. Elde edilen sonuçlar, politika yapıcılar, yöneticiler ve sistem tasarımcıları için dijitalleşmenin risk–belirsizlik–kriz yönetimine entegrasyonuna yönelik kavramsal ve uygulamaya dönük içgörüler sunmaktadır. Ayrıca çalışma, dijital dönüşümün örgütsel dayanıklılık, veri yönetişimi ve stratejik uyum üzerindeki etkilerine ilişkin gelecekteki araştırmalar için önemli bir temel oluşturmaktadır.

Keywords

Risk, Kriz ve Belirsizlik Yönetimi, Dijitalleşme, Karar Destek Sistemleri, Yönetim Bilişim Sistemleri

Developing Strategies for Managing Risk, Crisis, and Uncertainty in the Context of Digitalization and Decision Support Systems

Abstract

This study examines how digitalization reshapes contemporary approaches to risk, uncertainty, and crisis management, and how these processes are strategically integrated into organizational decision-making. Adopting a qualitative design, the research employed an online focus group interview. The semi-structured questions used in the session were adapted from established literature on risk management, uncertainty management, crisis management, and digital transformation, and enriched to capture the strategic implications of decision support systems (DSS). The data were analyzed using NVivo through Braun and Clarke’s six-phase thematic analysis framework. Findings reveal that digital tools enhance risk visibility, both reduce and reproduce uncertainty, strengthen strategic agility in crisis response, and collectively form a cyclical mechanism that feeds into strategic integration processes. The study highlights that digital transformation functions not merely as an operational enhancement but as a holistic organizational capability influencing decision-making, coordination, learning, and strategic governance. The results provide conceptual and practical insights for policymakers, executives, and system designers seeking to integrate digitalization into risk–uncertainty–crisis management. Furthermore, the study establishes an important foundation for future research on the strategic, organizational, and governance implications of digital transformation.

Keywords

Risk, Crisis, Uncertainty Management, Digitalization, Decision Support Systems, Management Information Systems

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Details

Primary Language

Turkish

Subjects

Business Administration

Journal Section

Research Article

Authors

Rana Özyurt Kaptanoglu ^*
0000-0002-0341-4722
Türkiye

Elif Üler
0000-0002-2536-544X
Türkiye

Ali Akdemir This is me
0000-0002-5188-3304
Türkiye

Early Pub Date

June 20, 2026

Publication Date

June 28, 2026

Submission Date

January 1, 2026

Acceptance Date

March 12, 2026

Published in Issue

Year 2026 Volume: 11 Number: 2

DOI

https://doi.org/10.25229/beta.1852358

IZ

https://izlik.org/JA92KD33KU

APA

Özyurt Kaptanoglu, R., Üler, E., & Akdemir, A. (2026). Risk, Kriz ve Belirsizliğin Yönetiminde Dijitalleşme ve Karar Destek Sistemleri. Bulletin of Economic Theory and Analysis, 11(2), 1077-1110. https://doi.org/10.25229/beta.1852358

AMA

1.Özyurt Kaptanoglu R, Üler E, Akdemir A. Risk, Kriz ve Belirsizliğin Yönetiminde Dijitalleşme ve Karar Destek Sistemleri. Beta. 2026;11(2):1077-1110. doi:10.25229/beta.1852358

Chicago

Özyurt Kaptanoglu, Rana, Elif Üler, and Ali Akdemir. 2026. “Risk, Kriz Ve Belirsizliğin Yönetiminde Dijitalleşme Ve Karar Destek Sistemleri”. Bulletin of Economic Theory and Analysis 11 (2): 1077-1110. https://doi.org/10.25229/beta.1852358.

EndNote

Özyurt Kaptanoglu R, Üler E, Akdemir A (June 1, 2026) Risk, Kriz ve Belirsizliğin Yönetiminde Dijitalleşme ve Karar Destek Sistemleri. Bulletin of Economic Theory and Analysis 11 2 1077–1110.

IEEE

[1]R. Özyurt Kaptanoglu, E. Üler, and A. Akdemir, “Risk, Kriz ve Belirsizliğin Yönetiminde Dijitalleşme ve Karar Destek Sistemleri”, Beta, vol. 11, no. 2, pp. 1077–1110, June 2026, doi: 10.25229/beta.1852358.

ISNAD

Özyurt Kaptanoglu, Rana - Üler, Elif - Akdemir, Ali. “Risk, Kriz Ve Belirsizliğin Yönetiminde Dijitalleşme Ve Karar Destek Sistemleri”. Bulletin of Economic Theory and Analysis 11/2 (June 1, 2026): 1077-1110. https://doi.org/10.25229/beta.1852358.

JAMA

1.Özyurt Kaptanoglu R, Üler E, Akdemir A. Risk, Kriz ve Belirsizliğin Yönetiminde Dijitalleşme ve Karar Destek Sistemleri. Beta. 2026;11:1077–1110.

MLA

Özyurt Kaptanoglu, Rana, et al. “Risk, Kriz Ve Belirsizliğin Yönetiminde Dijitalleşme Ve Karar Destek Sistemleri”. Bulletin of Economic Theory and Analysis, vol. 11, no. 2, June 2026, pp. 1077-10, doi:10.25229/beta.1852358.

Vancouver

1.Rana Özyurt Kaptanoglu, Elif Üler, Ali Akdemir. Risk, Kriz ve Belirsizliğin Yönetiminde Dijitalleşme ve Karar Destek Sistemleri. Beta. 2026 Jun. 1;11(2):1077-110. doi:10.25229/beta.1852358

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Risk, Kriz ve Belirsizliğin Yönetiminde Dijitalleşme ve Karar Destek Sistemleri

Abstract

Keywords

Developing Strategies for Managing Risk, Crisis, and Uncertainty in the Context of Digitalization and Decision Support Systems

Abstract

Keywords

References

Details

Primary Language

Subjects

Journal Section

Authors

Early Pub Date

Publication Date

Submission Date

Acceptance Date

Published in Issue

DOI

IZ

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