ERP Projelerinin Yönetiminde Proje Yöneticisinin Rolü ve Kültürün Etkisi

Deniz Çınar

doi:10.38057/bifd.1541986

EN TR

The Role of Project Managers and the Impact of Organizational Culture in ERP Project Management

Abstract

This study comprehensively addresses the role of project managers and the impact of organizational culture in managing ERP (Enterprise Resource Planning) projects. Given that ERP projects are generally large-scale and complex, the strategic management skills of the project manager and alignment with organizational culture are critical for successful implementation. The study examines the various roles of the project manager and the effects of cultural factors on projects in detail. It highlights the project manager's critical role in communication and stakeholder management processes and provides insights into risk management, performance monitoring, evaluation, and continuous improvement. Considering the costly and long-term nature of ERP projects, the monitoring and evaluation of project performance are also addressed as important topics. This study thoroughly examines the significance of cultural alignment in the success of ERP projects and the role of the project manager in effectively managing this process. Concepts such as the impact of cultural barriers on project dynamics, change culture, adaptation, cultural sensitivity, and management of cultural differences form the core focus of the study. This comprehensive analysis aims to provide valuable insights for researchers, practitioners, and managers seeking to understand the necessary strategies and cultural factors for the successful management of ERP projects.

Keywords

ERP , Project Management , Organizational Culture , Change Management , Risk Management

ERP Projelerinin Yönetiminde Proje Yöneticisinin Rolü ve Kültürün Etkisi

Öz

Bu çalışma, ERP (Kurumsal Kaynak Planlama) projelerinin yönetiminde proje yöneticisinin rolünü ve organizasyonel kültürün etkisini kapsamlı bir şekilde ele almaktadır. ERP projeleri, genellikle büyük ölçekli ve karmaşık olmaları nedeniyle, başarılı bir uygulama süreci için proje yöneticisinin stratejik yönetim becerileri ve organizasyonel kültürle uyumu kritik öneme sahiptir. Çalışma, proje yöneticisinin çeşitli rollerini ve kültürel faktörlerin projelere etkilerini ayrıntılı olarak incelemektedir. Proje yöneticisinin iletişim ve paydaş yönetimi süreçlerindeki kritik rolünü vurgulamakta; ayrıca risk yönetimi, performans izleme, değerlendirme ve sürekli iyileştirme konularında detaylar sunmaktadır. ERP projelerinin maliyetli ve uzun süreli doğası göz önünde bulundurulduğunda, proje performansının izlenmesi ve değerlendirilmesi de önemli bir konu olarak ele alınmaktadır. Bu çalışma, kültürel uyumun ERP projelerinin başarısındaki önemini ve proje yöneticisinin bu süreci etkin bir şekilde yönetmedeki rolünü kapsamlı bir biçimde incelemektedir. Kültürel engellerin proje dinamikleri üzerindeki etkileri, değişim kültürü, adaptasyon, kültürel duyarlılık ve kültürel farklılıkların yönetimi gibi kavramlar çalışmanın temel odak noktalarını oluşturmaktadır. Bu kapsamlı inceleme, ERP projelerinin başarılı bir şekilde yönetilmesi için gerekli stratejileri ve kültürel faktörleri anlamak isteyen araştırmacılar, uygulayıcılar ve yöneticiler için değerli bilgiler sunmayı amaçlamaktadır.

Anahtar Kelimeler

ERP , Proje Yönetimi , Organizasyonel Kültür , Değişim Yönetimi , Risk Yönetimi.

References

Aaltonen, K., & Kujala, J. (2016). A project lifecycle perspective on stakeholder influence strategies. International Journal of Project Management, 34(5), 786-798. https://doi.org/10.1016/j.ijproman.2016.03.005
Adler, N. J. (2002). International dimensions of organizational behavior (4th ed.). Thomson South-Western.
Al-Mashari, M., & Zairi, M. (2000). Information and business process alignment: An empirical investigation. International Journal of Production Economics, 65(2), 273-287. https://doi.org/10.1016/S0925-5273(99)00045-0
Bass, B. M., & Riggio, R. E. (2006). Transformational leadership (2nded.). Lawrence Erlbaum Associates.
Bourne, M., & Walker, D. H. T. (2005). Visualising and mapping stakeholder influence. Management Decision, 43(5), 649-660. https://doi.org/10.1108/00251740510597668
Bradley, J. (2008). Management insights: ERP implementation and the alignment of business processes. John Wiley & Sons.
Burke, W. W. (2017). Organization change: Theory and practice (4th ed.). SAGE Publications.
Cameron, K. S., & Quinn, R. E. (2011). Diagnosing and changing organizational culture: Based on the competing values framework (3rd ed.). Jossey-Bass.
Chapman, C., & Ward, S. (2003). Project risk management: Processes, techniques and insights (2nd ed.). Wiley.
Chen, I. J., Paulraj, A., & Lado, A. A. (2004). Strategic purchasing, supply management, and firm performance. Journal of Operations Management, 22(5), 505-523. https://doi.org/10.1016/j.jom.2004.06.001

Davenport, T. H. (1998). Putting information to work: How to use enterprise systems to create business value. Harvard Business Review, 76(3), 121-132.
Eskerod, P., & Huemann, M. (2013). Sustainability in project management: A review of current research. International Journal of Project Management, 31(6), 769-781. https://doi.org/10.1016/j.ijproman.2012.12.005
Freeman, R. E. (1984). Strategic management: A stakeholder approach. Pitman Publishing Inc.
Harrison, F., & Lock, D. (2004). Advanced project management: A structured approach. Gower Publishing Limited.
Hiatt, J. (2006). ADKAR: A model for change in business, government, and our community. Prosci Research.
Hillson, D., & Murray-Webster, R. (2017). Understanding and managing risk attitude (3rd ed.). Routledge.
Hofstede, G. (2001). Culture's consequences: Comparing values, behaviors, institutions, and organizations across nations (2nd ed.). Sage Publications.
Huang, Z. (2002). The role of ERP in customer service: A conceptual framework. Journal of Enterprise Information Management, 15(1), 36-48.
Jiang, J. J., Klein, G., & Hwang, H. G. (2004). An exploration of the relationship between project management practices and project success. International Journal of Project Management, 22(8), 587-593. https://doi.org/10.1016/j.ijproman.2004.06.004
Kerzner, H. (2013). Project management: A systems approach to planning, scheduling, and controlling (11th ed.). Wiley.
Klaus, H., Rosemann, M., & Gable, G. G. (2000). What is ERP? Information Systems Frontiers, 2(2), 141-162. https://doi.org/10.1023/A:1026579715164
Kotter, J. P. (1996). Leading change. Harvard Business Review Press.
Kumar, K., & Van Hillegersberg, J. (2000). ERP experiences and evolution. Communications of the ACM, 43(4), 22-26. https://doi.org/10.1145/333132.333145
Lewin, K. (1947). Frontiers in group dynamics: Concept, method, and reality in social science; Social equilibria and social change. Human Relations, 1(1), 5-41. https://doi.org/10.1177/001872674700100103
Monk, E. F., & Wagner, B. J. (2013). Concepts in enterprise resource planning (3rd ed.). Cengage Learning.
Morris, P. W. G., & Pinto, J. K. (2004). The two sides of project management: The relevance of strategy and planning. In P. W. G.
Morris & J. K. Pinto (Eds.), The Wiley guide to managing projects (pp. 3-22). Wiley.
Motiwalla, L. F., & Thompson, J. (2012). Enterprise systems for management (2nd ed.). Pearson.
Nah, F. F. H., Lau, J. L. S., & Kuang, J. (2001). Critical factors for successful implementation of enterprise systems. Business Process Management Journal, 7(3), 285-296. https://doi.org/10.1108/14637150110394815
O’Leary, D. E. (2000). Enterprise resource planning systems: Systems, life cycle, electronic commerce, and risk. Cambridge University Press.
PMI. (2017). A guide to the project management body of knowledge (PMBOK® Guide) (6th ed.). Project Management Institute. Robinson, S. P., & Judge, T. A. (2013). Organizational behavior (15th ed.). Pearson.
Schein, E. H. (2010). Organizational culture and leadership (4th ed.). Jossey-Bass.
Schwalbe, K. (2018). Information technology project management (8th ed.). Cengage Learning.
Somers, T. M., & Nelson, K. G. (2004). A taxonomy of players and activities across the ERP project life cycle. Information & Management, 41(3), 257-270. https://doi.org/10.1016/j.im.2003.08.002
Trompenaars, F., & Hampden-Turner, C. (1998). Riding the waves of culture: Understanding diversity in global business (2nd ed.). McGraw-Hill.

Details

Primary Language

Turkish

Subjects

Leadership

Journal Section

Review

Authors

Deniz Çınar ^*
0009-0000-0373-901X
Türkiye

Early Pub Date

October 31, 2024

Publication Date

October 30, 2024

Submission Date

September 2, 2024

Acceptance Date

October 9, 2024

Published in Issue

Year 2024 Volume: 7 Number: 2

DOI

https://doi.org/10.38057/bifd.1541986

IZ

https://izlik.org/JA46AX32DJ

APA

Çınar, D. (2024). ERP Projelerinin Yönetiminde Proje Yöneticisinin Rolü ve Kültürün Etkisi. Bucak İşletme Fakültesi Dergisi, 7(2), 135-148. https://doi.org/10.38057/bifd.1541986

24443

This work is licensed under a Creative Commons Attribution 4.0 International License.

The Role of Project Managers and the Impact of Organizational Culture in ERP Project Management

Abstract

Keywords

ERP Projelerinin Yönetiminde Proje Yöneticisinin Rolü ve Kültürün Etkisi

Öz

Anahtar Kelimeler

References

Details

Primary Language

Subjects

Journal Section

Authors

Early Pub Date

Publication Date

Submission Date

Acceptance Date

Published in Issue

DOI

IZ

Cite