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Hemşirelerin Stres Düzeyleri ve Kişilerarası Problem Çözme Becerilerinin Belirlenmesi

Year 2025, Volume: 3 Issue: 1, 12 - 29
https://doi.org/10.61535/bseusbfd.1384557

Abstract

Bu çalışmanın amacı, hemşirelerin sağlık hizmeti sunarken yaşadıkları stres düzeylerini ve kişilerarası problem çözme becerilerini belirlemektir. Kesitsel bir tasarım kullanılmış ve veriler Mart-Mayıs 2023 tarihleri arasında yazılı bilgilendirilmiş onam veren katılımcılarla yüz yüze görüşmeler yoluyla toplanmıştır. Yüz yirmi hemşire, Hemşire Bilgi Formu, Kişilerarası Problem Çözme Envanteri ve Hemşire Stres Ölçeği'ni doldurarak bu çalışmaya gönüllü olarak katılmıştır. Elde edilen bilgiler, hemşirelerin yaş ortalamasının 28.58± 4.92 yıl olduğunu, katılımcıların %82.5'inin kadın ve %64.2'sinin bekâr olduğunu göstermiştir. Ayrıca, %66,7'si lisans derecesine, %50,8'i 1-5 yıl arası mesleki deneyime sahipti ve %79,2'si dönüşümlü vardiya düzeninde çalışıyordu. Ayrıca, hemşirelerin %73,3'ü mesleklerini gönüllü olarak seçmiş ve %27,5'i haftada 46-50 saat arasında çalışmıştır. Çalışma, hemşirelerin orta düzeyde stres seviyesine ve kişilerarası problem çözme becerilerine sahip olduğunu ortaya koymuştur.

Ethical Statement

Araştırma etik ilkelere uygun olarak gerçekleştirilmiştir.

Supporting Institution

TÜBİTAK

Project Number

1919B012204473

Thanks

Desteğinden dolayı TÜBİTAK'a, araştırmanın yapıldığı devlet hastanesine ve araştırmaya katkı sağlayan hemşirelere teşekkür ederiz.

References

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  • Karakuş, Ç. (2019). Job satisfaction and work stress in working life: in a private hospital nurses on reresearch. Politics, Economics and Administrative Sciences Journal of Kirsehir Ahi Evran University. 3(1), 92-104.
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Determination of Nurses’ Stress Levels and Interpersonal Problem Solving Skills

Year 2025, Volume: 3 Issue: 1, 12 - 29
https://doi.org/10.61535/bseusbfd.1384557

Abstract

This study aims to identify the stress levels experienced by nurses in providing healthcare services and their interpersonal problem-solving skills. A cross-sectional design was employed, and data were collected between March and May 2023 via face-to-face interviews with participants who had provided written informed consent. One hundred twenty nurses participated voluntarily in this study by completing the Nurse Information Form, Interpersonal Problem-Solving Inventory, and Nurse Stress Scale. Information gathered indicated that the nurses had an average age of 28.58± 4.92 years, with 82.5% of respondents being female and 64.2% were single. Additionally, 66.7% had a bachelor’s degree, 50.8% had 1-5 years of professional experience, and 79.2% worked on a rotating shift schedule. Furthermore, 73.3 % of nurses chose their profession voluntarily, and 27.5% worked between 46-50 hours per week. The study discovered that nursing professionals have moderate stress levels and interpersonal problem-solving skills.

Ethical Statement

The research was conducted in accordance with ethical principles.

Supporting Institution

TUBITAK

Project Number

1919B012204473

Thanks

We would like to thank TUBITAK for its support, the public hospital where the research was conducted, and the nurses who contributed to the research.

References

  • Abaan, S., & Altıntoprak, A. (2005). Nurses’ Perceptions of Their Problem-Solving Ability: Analysis of Self Apprasials. Journal of Hacettepe University School of Nursing, 12(1), 62-76.
  • Abdollahi, A., Talib, M. A., Yaacob, S. N., & Ismail, Z. (2014). Problem-solving skills and hardiness as protective factors against stress in Iranian nurses. Issues in Mental Health Nursing, 35(2), 100–107. https://doi.org/10.3109/01612840.2013.843621
  • Abualrub, R. F., Omari, F. H., & Abu Al Rub, A. F. (2009). The moderating effect of social support on the stress–satisfaction relationship among Jordanian hospital nurses. Journal of Nursing Management, 17(7), 870-878. https://doi.org/10.1111/j.1365-2834.2009.01007.x
  • Akkoç, İ., Okun, O., & Türe, A. (2021). The effect of role-related stressors on nurses' burnout syndrome: The mediating role of work-related stress. Perspective in Psychiatric Care, 57, 583–596. https://doi.org/10.1111/ppc.12581
  • Aksoy, G. (2021). The relationship between levels of burnout and commitment to work in nurs caring for COVID-19 patients. Unpublished master's thesis, Haliç University, Istanbul.
  • Alkhawaldeh, J. M., Soh, K. L., Mukhtar, F., Peng, O. C., Alkhawaldeh, H. M., Al-Amer, R., & Anshasi, H. A. (2020). Stress management training program for stress reduction and coping improvement in public health nurses: A randomized controlled trial. Journal of Advanced Nursing, 76, 3123– 3135. https://doi.org/10.1111/jan.14506
  • Ay, F., Polat, Ş., & Kashimi, T. (2020). Relationship Between the Problem-Solving Skills and Empathy Skills of Operating Room Nurses. The Journal of Nursing Research, 28(2), e75. https://doi.org/10.1097/jnr.0000000000000357
  • Aydınöz, Ö., Özer Küçük, E., & Gönderen Çakmak, H. S. (2020). Problem-Solving Skills Levels of Nurses and Factors Affecting Them: An Example of a Training and Research Hospital. University of Health Sciences Journal of Nursing, 2(1), 9-16.
  • Batalla, V. R. D., Barrameda, A. L. N., Basal, J. M. S., Bathan, A. S. J., Bautista, J. E. G., Rebueno, M. C. D., & Macindo, J. R. B. (2019). Moderating effect of occupational stress on spirituality and depression of registered nurses in tertiary hospital: A structural equation model. Journal of Advanced Nursing, 75(4), 772-782. https://doi.org/10.1111/jan.13856
  • Çam, S., & Tümkaya, S. (2007). Developing The Interpersonal Problem Solving Inventory (IPSI): The Validity and Reliability Process. Turkish Psychological Counseling and Guidance Journal, 28(3), 95-111.
  • Çam, S., Tümkaya, S., & Yerlikaya, E. E. (2011). The validity and reliability process of interpersonal problem solving inventory for adults. International Journal of Human Sciences, 8(1), 1703-1724.
  • Camcı, G. B., & Kavuran, E. (2021). Determination of the correlation of job stress and burnout levels of nurses with their job and life satisfaction levels. Journal of Anatolia Nursing and Health Sciences, 24(2), 274-283. https://doi.org/10.17049/ataunihem.930846
  • Çelenk, O., & Topoyan, M. (2017). Analysis of Problem-Solving Skill Levels of Nurses Working in a University Hospital. E-Journal of Dokuz Eylul University Nursing Faculty, 10(4), 251-259.
  • Çevik, H. (2018). Determining the sources of stress and coping situations of nurses with stress. Unpublished master's thesis, Eastern Mediterranean University, Northern Cyprus. Chana, N., Kennedy, P., & Chessell, Z. J. (2015). Nursing staffs' emotional well-being and caring behaviours. Journal of Clinical Nursing, 24, 2835-2848. https://doi.org/10.1111/jocn.12891
  • Chen, C., & Meier, S. T. (2022). Burnout and depression in nurses: A systematic review and meta-analysis. Intarnational Journal of Nursing Studies, 127, 104180. https://doi.org/10.1016/j.ijnurstu.2021.104099
  • Cuschieri, S. (2019). The STROBE guidelines. Saudi Journal of Anaesthesia, 13(Suppl 1), S31–S34. https://doi.org/10.4103/sja.SJA_543_18
  • Emadikhalaf, M., Ghods, A. A., Sotodeh-Asl, N., Mirmohamadkhani, M., & Vaismoradi, M. (2023). Effects of rose and lavender scents on nurses' job stress: A randomized controlled trial. Explore (New York, N.Y.), 19(3), 371–375. https://doi.org/10.1016/j.explore.2023.01.002
  • Emami, P., Boozari Pour, M., Zahednezhad, H., Khanali Mojen, L., & Naseri, V. (2022). Investigating the relationship between workplace stressors and caring behaviours of nursing staff in inpatient wards: A cross‐sectional study. Journal of Advanced Nursing, 78(4), 1066–1074. https://doi.org/10.1111/jan.15080 Ergin, B. E., & Dağ, İ. (2013). The relationships among interpersonal problem-solving behaviors, adult attachment patterns, and psychological symptoms. Anatolian Journal of Psychiatry, 14(1), 36-45.
  • Fidell, S., Tabachnick, B., Mestre, V., & Fidell, L. (2013). Aircraft noise-induced awakenings are more reasonably predicted from relative than from absolute sound exposure levels. The Journal of the Acoustical Society of America, 134(5), 3645-3653.
  • Garrosa, E., Rainho, C., Moreno-Jiménez, B., & Monteiro, M. J. (2010). The relationship between job stressors, hardy personality, coping resources and burnout in a sample of nurses: a correlational study at two time points. Intarnational Journal Nursing Studies, 47(2), 205-215. https://doi.org/10.1016/j.ijnurstu.2009.05.014
  • Gökdere Çinar, H., & Baykal, Ü. (2022). Determining the effect of neuro‐linguistic programming techniques on the conflict management and interpersonal problem‐solving skills of nurse managers: A mixed methods study. Journal of Nursing Management, 30(1), 104–134. https://doi.org/10.1111/jonm.13455
  • Gray-Toft, P., & Anderson, J. G. (1981). The nursing stress scale: development of an instrument. Journal of Behavioral Assessment, 3(1), 11-23.
  • Hetzel-Riggin, M. D., Swords, B. A., Tuang, H. L., Deck, J. M., & Spurgeon, N. S. (2020). Work Engagement and Resiliency Impact the Relationship Between Nursing Stress and Burnout. Psychological Reports, 123(5), 1835–1853. https://doi.org/10.1177/0033294119876076 Işık, N., & Yıldız, N. (2014). The Evaluating the Relationship Between Interpersonal Problem-Solving Skills with the Value Perceptions of Primary School Teachers. Researcher: Social Science Studies, 2(3), 1-16.
  • Kaplan, V. (2020). Determination of Nursing Students' Anxiety Levels and Interpersonal Problem-Solving Skills. Selcuk Health Journal, 1(2), 71-84.
  • Kaplan, V., & Ançel, G. (2021). The effect of interpersonal relational role analysis on nursing students' anxiety levels and interpersonal problem-solving orientation. Perspectives in Psychiatric Care, 57(3), 1175–1186. https://doi.org/10.1111/ppc.12672
  • Karakuş, Ç. (2019). Job satisfaction and work stress in working life: in a private hospital nurses on reresearch. Politics, Economics and Administrative Sciences Journal of Kirsehir Ahi Evran University. 3(1), 92-104.
  • Keleş, C., & Yıldırım, F. (2021). Anger, Problem-Solving and Burnout in Pediatrics Doctors and Nurses (Sivas Province Example). Journal of Cumhuriyet University Health Sciences Institute, 6(3), 215-228. https://doi.org/10.51754/cusbed.1008367
  • Kim, S., & Kweon, Y. (2020). Psychological Capital Mediates the Association between Job Stress and Burnout of among Korean Psychiatric Nurses. Healthcare, 8(3), 199. https://doi.org/10.3390/healthcare8030199
  • Kiziloğlu, B., & Karabulut, N. (2023). The Effect of Personality Traits of Surgical Nurses on COVID-19 Fear, Work Stress, and Psychological Resilience in the Pandemic. Journal of PeriAnesthesia Nursing, 38(4), 572–578. https://doi.org/10.1016/j.jopan.2022.10.006
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There are 56 citations in total.

Details

Primary Language English
Subjects Nursing Workforce, Nursing Management, Mental Health Nursing, Nursing (Other)
Journal Section Research Articles
Authors

Cennet Kara Özçalık 0000-0003-2394-2634

Duygu Mert 0009-0003-8224-266X

Project Number 1919B012204473
Publication Date
Submission Date November 2, 2023
Acceptance Date March 18, 2024
Published in Issue Year 2025 Volume: 3 Issue: 1

Cite

APA Kara Özçalık, C., & Mert, D. (n.d.). Determination of Nurses’ Stress Levels and Interpersonal Problem Solving Skills. Bilecik Şeyh Edebali Üniversitesi Sağlık Bilimleri Fakültesi Dergisi, 3(1), 12-29. https://doi.org/10.61535/bseusbfd.1384557

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