Satisfaction with Nursing Care During Labour among Postnatal Mothers in a Government Hospital of Chitwan, Nepal

Year 2019, Volume: 2 Issue: 3, 55 - 59, 01.09.2019

Prativa Dhakal , Soni Adhikari

Abstract

Satisfaction has been widely recognized as an important indicator to evaluate health care quality and to provide
patient centered care. For many women, labour and childbirth is a time of excitement and anticipation alongside
uncertainty, anxiety, fear and pain. The memories and experiences of childbirth remain with the women throughout
the life. This study was designed to find out the level of satisfaction with the nursing care during labour among
postnatal mothers. A descriptive, cross sectional research design and purposive sampling technique was carried
taking a total of 113 postnatal mothers admitted in postnatal ward of Bharatpur Hospital, Chitwan. A selfadministered structured interview schedule was used to collect the data. The data were analyzed using descriptive
and inferential statistics. The findings showed that among 113 postnatal mothers, median age was 23 years (IQR= 26-
20), 74.3% were from the ages between 20-29 years. Majority of the respondents were literate, 50.4% were
primiparous, 69.9% had planned pregnancy, 54.9% had delivered female baby. Regarding satisfaction 52.2% were
satisfied with nursing care during labour with median score 95 (IQR=105-85) with maximum score 140 and minimum
score 54 respectively and the level of satisfaction of postnatal mothers were statistically significant with number of
living children (p=0.033) and gender of recent baby (p=0.06). In conclusion, more than half of the respondents were
satisfied with nursing care during labour. Further inservice education can be provided to the nursing staffs to build up
their competencies in providing qualitative nursing care.

Keywords

Satisfaction, Nursing care, , Labour, Postnatal mothers, Chitwan

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