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Teaching Teamwork: Online Technical Writing Courses with Engineering Students

Year 2023, Volume: 40-2 Issue: 3, 49 - 64, 31.12.2023
https://doi.org/10.52597/buje.1186437

Abstract

Using a pragmatic approach, this case study aims to incorporate communication skills in team teaching in light of the literature, describes how communication and teamwork principles play out in online third-year technical writing courses with ethnically diverse international students and faculty from engineering and other STEM majors at an institute of technology in the USA (n = 48). The data were collected using weekly assignments for the semester-long course; and student evaluations of course outcomes. The findings showed that because students wrote weekly short analyses and received weekly feedback, they most often improved their writing skills, such as editing their writings according to American English rules, and transferred learning of rhetorical principles from one setting (analyzing other people’s writing) into another setting as they learnt to work as a team of productive writers.

References

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  • Aizenkot, D., & Ben David, Y. (2022). An exploratory study of 21st century skills of undergraduate education students: A comparison between freshman, second, and graduation years. Innovations in Education and Teaching International, 60(4), 1–10.
  • Altınmakas, D., & Bayyurt, Y. (2019). An exploratory study on factors influencing undergraduate students’ academic writing practices in Turkey. Journal of English for Academic Purposes, 37, 88–103.
  • Alley, M. (November 22, 2022). Why our engineering and science students struggle with writing. Writing as an Engineer or Scientist https://www.craftofscientificwriting.org/struggle.html
  • Aoun, J. E. (2017). Robot-proof: Higher education in the age of artificial intelligence. MIT Press.
  • Atasoy, A. (2021). The relationship between writing self-efficacy and writing skill: A meta-analysis study. Education and Science, 46(208), 213–236.
  • Ballinger, G. (2017). The importance of communication skills for the modern engineer. The Ohio State Engineer Magazine. https://u.osu.edu/engineermag/current-issue/the-importance-of-communication-skills-for-the-modern-engineer/
  • Barkley, E. F., Cross, K. P., & Major, C. H. (2014). Collaborative learning techniques: A handbook for college faculty. John Wiley & Sons.
  • Bazylak, J., & Weiss, P. E. (2017). Online Evolution: Advantages and challenges of online course components. Proceedings of the Canadian Engineering Education Association (CEEA). https://doi.org/10.24908/pceea.v0i0.10182
  • Buch, A., & Andersen, V. (2015). Team and project work in engineering practices. Nordic Journal of Working Life Studies, 5(3a), 27–46
  • Burgstahler, S. (January 30, 2017). ADA compliance for online course design. EDUCAUSE Review. https://er.educause.edu/articles/2017/1/ada-compliance-for-online-course-design
  • Chadha, A. (2018). Peer interactions: Extending pedagogical deliberations into the virtual hallway. International Journal of Online Pedagogy and Course Design, 8(3), 1–17.
  • Cohen, E. G., & Lotan, R. A. (2014). Designing groupwork: Strategies for the heterogeneous classroom (3rd ed.). Teachers College Press.
  • College Factual. (n. d.). New Jersey Institute of Technology diversity: How good is it? https://www.collegefactual.com/colleges/new-jersey-institute-of-technology/student-life/diversity/
  • D’Onfro, J. (August 18, 2018). How Google has stepped up its efforts to make its own tech more accessible to the disabled. National Organization on Disability. https://www.nod.org/how-google-has-stepped-up-its-efforts-to-makes-its-own-tech-more-accessible-to-the-disabled/
  • Davis, N. L., Gough, M., & Taylor, L. L. (2019). Online teaching: Advantages, obstacles and tools for getting it right. Journal of Teaching in Travel & Tourism, 19(3), 256–263.
  • De Felice, S., Hamilton, A. F. D. C., Ponari, M., & Vigliocco, G. (2023). Learning from others is good, with others is better: the role of social interaction in human acquisition of new knowledge. Philosophical Transactions of the Royal Society B, 378(1870), 20210357.
  • Deveci, T., & Bedirhanoğlu, İ. (2022). University students’ positive and negative perceptions of lifelong learning: A metaphoric analysis. Boğaziçi Üniversitesi Eğitim Dergisi, 39(1), 31–48.
  • Dominguez, C., Cruz, G., & Cerveira, A. (2023). Using socially relevant projects to develop engineering students’ project management, critical thinking, teamwork, and empathy skills: The UTAD-REFOOD experience. In Technology and Innovation in Learning, Teaching and Education. 3rd International Conference, TECH-EDU 2022 Selected Papers (pp. 294–315). Springer Nature.
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  • Fraser, S. & Deane, E. (1977). Why open learning? Australian Universities Review, 40(1), 25–31.
  • Fujishin, R. (2013). Creating effective groups: The art of small group communication (3rd ed.). Rowan & Littlefield Publishers.
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  • Goettsch, K. L. (2016). Working with global virtual teams: A case study reality check on intercultural communication best practices. Global Advances in Business and Communications Conference & Journal, 5(1). http://commons.emich.edu/gabc/vol5/iss1/3/
  • Greene, H. & Crespi, C. (2012). The value of student created videos in the college classroom – an exploratory study in marketing and accounting. International Journal of Arts & Sciences, 5(1), 273–283.
  • Griffin, J. & Minter, D. (2013). The rise of the online writing classroom: Reflecting on the material conditions of college composition teaching. College Composition and Communication, 65(1), 140–161.
  • Harris, H. S. & Greer, M. (2016). Over, under, or through: Design strategies to supplement the LMS and enhance interaction in online writing courses. Communication Design Quarterly, 4(4), 46–54.
  • Idiong, S. P. (2023). John Dewey’s pragmatic education: A veritable tool for nation building in Nigeria. International Journal of Education and Evaluation (IJEE), 9(1), 21–30.
  • Jenkins, J. (2009). Confronting the challenges of participatory culture: Media education in the 21st century. MIT Press.
  • Johns, A. (2002). Genre in the classroom: Multiple perspectives. Lawrence Erlbaum.
  • Jones, A. (2017). Simple organization strategies. Carson-Newman University Library. https://cn.libguides.com/ld.php?content_id=20306784
  • Jones, S. & Fox, S. (January 28, 2009). Generations online in 2009. Pew Research Center. http://www.pewinternet.org/2009/01/28/generations-online-in-2009/
  • Katzenbach, J. R., & Smith, D. K. (2001). The discipline of teams: A mindbook-workbook for delivering small group performance. John Wiley & Sons.
  • Kimble, C. (2011). Building effective virtual teams: How to overcome the problems of trust and identity in virtual teams. Global Business and Organizational Excellence, 30(2), 6–15.
  • Kmiec, D., & Longo, B. (2017). The IEEE guide to writing in the engineering and technical fields. John Wiley & Sons.
  • Kuo, Y. Y., & Fitzpatrick, B. J. (2022). Instructional design guidelines for advancing self-sustaining online higher education in the USA. Performance Improvement Quarterly, 34(4), 427–454.
  • Lingard, R., & Barkataki, S. (2011). Teaching teamwork in engineering and computer science. In 2011 Frontiers in Education Conference (FIE) (pp. F1C-1–F1C-5). https://doi.org/10.1109/FIE.2011.6143000
  • Llopis, G. (July 10, 2012). Effective managers earn trust quickly by doing 5 things well. Forbes Magazine. https://www.forbes.com/sites/glennllopis/2012/07/10/effective-managers-earn-trust-quickly-by-doing-5-things-well/#115eb85e5631
  • López-Pellisa, T., Rotger, N., & Rodríguez-Gallego, F. (2021). Collaborative writing at work: Peer feedback in a blended learning environment. Education and Information Technologies, 26(1), 1293–1310.
  • Marin-Garcia, J. A., & Lloret, J. (2008). Improving teamwork with university engineering students. The effect of an assessment method to prevent shirking. WSEAS Transactions on Advances in Engineering Education, 5(1), 1–11.
  • McHenry, R., & Krishnan, S. (2022). A conceptual professional practice framework for embedding employability skills development in engineering education programmes. European Journal of Engineering Education, 47(6), 1296–1314. https://doi.org/ 10.1080/03043797.2022.2164255
  • McLaughlin, M.K. (November 21, 2018). The best video conferencing software of 2018. PC Magazine. https://www.pcmag.com/article2/0,2817,2388678,00.asp
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  • Ozdemir-Onder, N. (2018). Needs analysis. In J. I. Liontas (Ed.), The TESOL encyclopedia of English language teaching (pp. 1–6). John Wiley & Sons
  • Pacansky-Brock, M., Smedshammer, M., & Vincent-Layton, K. (2019). Humanizing online teaching to equitize higher education. Current Issues in Education, 21(2 (special issue). https://cie.asu.edu/ojs/index.php/cieatasu/article/view/1905
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  • Putri Anzari, P., & Pratiwi, S. S. (2021). What's Missing? How Interpersonal Communication Changes during Online Learning. Asian Journal of University Education, 17(4), 148–157.
  • Rabidoux, S. & Rottmann, A. (May 2, 2017). 5 tips for ADA-compliant inclusive design. Inside Higher Education. https://www.insidehighered.com/digital-learning/views/2017/05/03/tips-designing-ada-compliant-online-courses
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  • Sarker, S., Ahuja, M., Sarker, S., & Kirkeby, S. (2011). The role of communication and trust in global virtual teams: A social network perspective. Journal of Management Information Systems, 28(1), 273–310. https://doi.org/10.2753/MIS0742-1222280109
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Takım Çalışmasını Öğretmek: Mühendislik Öğrencileri ile Online Teknik Yazma Dersleri

Year 2023, Volume: 40-2 Issue: 3, 49 - 64, 31.12.2023
https://doi.org/10.52597/buje.1186437

Abstract

Pragmatik bir yaklaşım kullanan bu çalışma, literatür ışığında çevrimiçi sınıflarda takım öğretiminde iletişim becerilerini birleştirmeyi amaçlamış olup iletişim ve takım çalışması ilkelerinin, ABD'deki bir teknoloji enstitüsünde mühendislik ve diğer STEM alanlarında eğitim alan, etnik çeşitliliğe sahip uluslararası öğrencilerin yer aldığı çevrimiçi üçüncü yıl teknik yazma dersinde nasıl rol oynadığını açıklamaktadır. Bu çalışmada veriler, yarıyıl boyu süren teknik yazma dersi için haftalık ödevler ve dersin öğrenim çıktılarına ilişkin öğrenci değerlendirmeleri kullanılarak toplanmıştır. Bulgular, öğrencilerin haftalık yazdıkları yazılar üzerinde kısa analizler yazmaları ve haftalık geri bildirim almaları nedeniyle yazma becerilerini büyük oranda geliştirdiklerini ve retorik ilkelerini öğrendiklerini, bir ortamdan (diğer insanların yazdıklarını analiz ederek) başka bir ortama aktardıklarını ve öğrencilerden oluşan bir üretken yazarlar ekibi olarak çalışmayı öğrendiklerini gösterdi.

References

  • Accreditation Board for Engineering and Technology, Inc. [ABET]. (n.d.). Criteria for Accrediting Engineering Programs, 2018-2019. http://www.abet.org/accreditation
  • Aijmer, K. (2013). Understanding pragmatic markers: A variational pragmatic approach. Edinburgh University Press.
  • Aizenkot, D., & Ben David, Y. (2022). An exploratory study of 21st century skills of undergraduate education students: A comparison between freshman, second, and graduation years. Innovations in Education and Teaching International, 60(4), 1–10.
  • Altınmakas, D., & Bayyurt, Y. (2019). An exploratory study on factors influencing undergraduate students’ academic writing practices in Turkey. Journal of English for Academic Purposes, 37, 88–103.
  • Alley, M. (November 22, 2022). Why our engineering and science students struggle with writing. Writing as an Engineer or Scientist https://www.craftofscientificwriting.org/struggle.html
  • Aoun, J. E. (2017). Robot-proof: Higher education in the age of artificial intelligence. MIT Press.
  • Atasoy, A. (2021). The relationship between writing self-efficacy and writing skill: A meta-analysis study. Education and Science, 46(208), 213–236.
  • Ballinger, G. (2017). The importance of communication skills for the modern engineer. The Ohio State Engineer Magazine. https://u.osu.edu/engineermag/current-issue/the-importance-of-communication-skills-for-the-modern-engineer/
  • Barkley, E. F., Cross, K. P., & Major, C. H. (2014). Collaborative learning techniques: A handbook for college faculty. John Wiley & Sons.
  • Bazylak, J., & Weiss, P. E. (2017). Online Evolution: Advantages and challenges of online course components. Proceedings of the Canadian Engineering Education Association (CEEA). https://doi.org/10.24908/pceea.v0i0.10182
  • Buch, A., & Andersen, V. (2015). Team and project work in engineering practices. Nordic Journal of Working Life Studies, 5(3a), 27–46
  • Burgstahler, S. (January 30, 2017). ADA compliance for online course design. EDUCAUSE Review. https://er.educause.edu/articles/2017/1/ada-compliance-for-online-course-design
  • Chadha, A. (2018). Peer interactions: Extending pedagogical deliberations into the virtual hallway. International Journal of Online Pedagogy and Course Design, 8(3), 1–17.
  • Cohen, E. G., & Lotan, R. A. (2014). Designing groupwork: Strategies for the heterogeneous classroom (3rd ed.). Teachers College Press.
  • College Factual. (n. d.). New Jersey Institute of Technology diversity: How good is it? https://www.collegefactual.com/colleges/new-jersey-institute-of-technology/student-life/diversity/
  • D’Onfro, J. (August 18, 2018). How Google has stepped up its efforts to make its own tech more accessible to the disabled. National Organization on Disability. https://www.nod.org/how-google-has-stepped-up-its-efforts-to-makes-its-own-tech-more-accessible-to-the-disabled/
  • Davis, N. L., Gough, M., & Taylor, L. L. (2019). Online teaching: Advantages, obstacles and tools for getting it right. Journal of Teaching in Travel & Tourism, 19(3), 256–263.
  • De Felice, S., Hamilton, A. F. D. C., Ponari, M., & Vigliocco, G. (2023). Learning from others is good, with others is better: the role of social interaction in human acquisition of new knowledge. Philosophical Transactions of the Royal Society B, 378(1870), 20210357.
  • Deveci, T., & Bedirhanoğlu, İ. (2022). University students’ positive and negative perceptions of lifelong learning: A metaphoric analysis. Boğaziçi Üniversitesi Eğitim Dergisi, 39(1), 31–48.
  • Dominguez, C., Cruz, G., & Cerveira, A. (2023). Using socially relevant projects to develop engineering students’ project management, critical thinking, teamwork, and empathy skills: The UTAD-REFOOD experience. In Technology and Innovation in Learning, Teaching and Education. 3rd International Conference, TECH-EDU 2022 Selected Papers (pp. 294–315). Springer Nature.
  • Duff, P. (2008). Case study research in applied linguistics. Taylor & Francis.
  • Fraser, S. & Deane, E. (1977). Why open learning? Australian Universities Review, 40(1), 25–31.
  • Fujishin, R. (2013). Creating effective groups: The art of small group communication (3rd ed.). Rowan & Littlefield Publishers.
  • Gajendran, R. S., & Joshi, A. (2012). Innovation in globally distributed teams: The role of LMX, communication frequency, and member influence on team decisions. Journal of Applied Psychology, 97(6), 1252.
  • Goettsch, K. L. (2016). Working with global virtual teams: A case study reality check on intercultural communication best practices. Global Advances in Business and Communications Conference & Journal, 5(1). http://commons.emich.edu/gabc/vol5/iss1/3/
  • Greene, H. & Crespi, C. (2012). The value of student created videos in the college classroom – an exploratory study in marketing and accounting. International Journal of Arts & Sciences, 5(1), 273–283.
  • Griffin, J. & Minter, D. (2013). The rise of the online writing classroom: Reflecting on the material conditions of college composition teaching. College Composition and Communication, 65(1), 140–161.
  • Harris, H. S. & Greer, M. (2016). Over, under, or through: Design strategies to supplement the LMS and enhance interaction in online writing courses. Communication Design Quarterly, 4(4), 46–54.
  • Idiong, S. P. (2023). John Dewey’s pragmatic education: A veritable tool for nation building in Nigeria. International Journal of Education and Evaluation (IJEE), 9(1), 21–30.
  • Jenkins, J. (2009). Confronting the challenges of participatory culture: Media education in the 21st century. MIT Press.
  • Johns, A. (2002). Genre in the classroom: Multiple perspectives. Lawrence Erlbaum.
  • Jones, A. (2017). Simple organization strategies. Carson-Newman University Library. https://cn.libguides.com/ld.php?content_id=20306784
  • Jones, S. & Fox, S. (January 28, 2009). Generations online in 2009. Pew Research Center. http://www.pewinternet.org/2009/01/28/generations-online-in-2009/
  • Katzenbach, J. R., & Smith, D. K. (2001). The discipline of teams: A mindbook-workbook for delivering small group performance. John Wiley & Sons.
  • Kimble, C. (2011). Building effective virtual teams: How to overcome the problems of trust and identity in virtual teams. Global Business and Organizational Excellence, 30(2), 6–15.
  • Kmiec, D., & Longo, B. (2017). The IEEE guide to writing in the engineering and technical fields. John Wiley & Sons.
  • Kuo, Y. Y., & Fitzpatrick, B. J. (2022). Instructional design guidelines for advancing self-sustaining online higher education in the USA. Performance Improvement Quarterly, 34(4), 427–454.
  • Lingard, R., & Barkataki, S. (2011). Teaching teamwork in engineering and computer science. In 2011 Frontiers in Education Conference (FIE) (pp. F1C-1–F1C-5). https://doi.org/10.1109/FIE.2011.6143000
  • Llopis, G. (July 10, 2012). Effective managers earn trust quickly by doing 5 things well. Forbes Magazine. https://www.forbes.com/sites/glennllopis/2012/07/10/effective-managers-earn-trust-quickly-by-doing-5-things-well/#115eb85e5631
  • López-Pellisa, T., Rotger, N., & Rodríguez-Gallego, F. (2021). Collaborative writing at work: Peer feedback in a blended learning environment. Education and Information Technologies, 26(1), 1293–1310.
  • Marin-Garcia, J. A., & Lloret, J. (2008). Improving teamwork with university engineering students. The effect of an assessment method to prevent shirking. WSEAS Transactions on Advances in Engineering Education, 5(1), 1–11.
  • McHenry, R., & Krishnan, S. (2022). A conceptual professional practice framework for embedding employability skills development in engineering education programmes. European Journal of Engineering Education, 47(6), 1296–1314. https://doi.org/ 10.1080/03043797.2022.2164255
  • McLaughlin, M.K. (November 21, 2018). The best video conferencing software of 2018. PC Magazine. https://www.pcmag.com/article2/0,2817,2388678,00.asp
  • Messer, J. (September 17, 2016). The top 5 problems with distributed teams and how to solve them. InfoQ. https://www.infoq.com/articles/top5-problems-distributed
  • Mitsch, J. A. (February 6, 2017). The value of soft skills in a high-tech world. CIO. https://www.cio.com/article/3166032/it-careers/the-value-of-soft-skills-in-a-high-tech-world.html
  • Moran, K. (January 3, 2016). Millennials as digital natives: Myths and realities. Nielsen Norman Group. https://www.nngroup.com/articles/millennials-digital-natives/
  • Morrison, D. (March 27, 2012). Strategies for effective group work in the online class. Online Learning Insights. https://onlinelearninginsights.wordpress.com/2012/03/27/strategies-for-effective-group-work-in-the-online-class/
  • Ozdemir-Onder, N. (2014). Diagnosing the EAP needs of Turkish medical students: A longitudinal critical needs analysis. Ibérica, (28), 35–57.
  • Ozdemir-Onder, N. (2018). Needs analysis. In J. I. Liontas (Ed.), The TESOL encyclopedia of English language teaching (pp. 1–6). John Wiley & Sons
  • Pacansky-Brock, M., Smedshammer, M., & Vincent-Layton, K. (2019). Humanizing online teaching to equitize higher education. Current Issues in Education, 21(2 (special issue). https://cie.asu.edu/ojs/index.php/cieatasu/article/view/1905
  • Passut, J. (February 13, 2018). Technology can give all students a voice: Expert says tech has made it easier to assess learning and empower students. EdTech Magazine. https://edtechmagazine.com/k12/article/2018/02/technology-can-give-all-students-voice
  • Platt, J. R. (November 3, 2011). Career focus: Software engineering. IEEE-USA Today’s Engineer. http://www.cis.umassd.edu/~hxu/courses/cis582/CareerFocus.html
  • Putri Anzari, P., & Pratiwi, S. S. (2021). What's Missing? How Interpersonal Communication Changes during Online Learning. Asian Journal of University Education, 17(4), 148–157.
  • Rabidoux, S. & Rottmann, A. (May 2, 2017). 5 tips for ADA-compliant inclusive design. Inside Higher Education. https://www.insidehighered.com/digital-learning/views/2017/05/03/tips-designing-ada-compliant-online-courses
  • Rajabzadeh, A. R., Long, J., Saini, G., & Zeadin, M. (2022). Engineering student experiences of group work. Education Sciences, 12(5), 288.
  • Raza, K., Li, S., & Chua, C. (2023). A conceptual framework on imaginative education-based engineering curriculum. Science & Education, 1–14. https://doi.org/10.1007/s11191-022-00415-2
  • Reimer, M. J. (2007). Communication skills for the 21st century engineer. Global Journal of Engineering Education, 11(1), 89–100.
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There are 78 citations in total.

Details

Primary Language English
Subjects Specialist Studies in Education (Other)
Journal Section Original Articles
Authors

Bernadette Longo This is me 0000-0003-0879-2666

Neslihan Onder-ozdemır 0000-0001-7010-9050

Publication Date December 31, 2023
Published in Issue Year 2023 Volume: 40-2 Issue: 3

Cite

APA Longo, B., & Onder-ozdemır, N. (2023). Teaching Teamwork: Online Technical Writing Courses with Engineering Students. Bogazici University Journal of Education, 40-2(3), 49-64. https://doi.org/10.52597/buje.1186437