Surgery Nurses’ Awareness on SBAR Communication Model and SBAR Training

Year 2021, Volume: 11 Issue: 4, 708 - 713, 26.10.2021

Merve Vatan Tülin Yıldız

https://doi.org/10.33808/clinexphealthsci.788530

Cited By: 2

Abstract

Objective: The study has been carried out to analyze surgery nurses’ awareness on SBAR communication model and to measure the effectiveness of SBAR training on it. SBAR communication model, which abbreviates “situation, background, assessment and recommendation”, undertakes a significant role to provide patient safety.
Methods: It was undertaken between 1 March 2019 – 30 April 2019 with a sample consisting of 138 nurses serving in surgical units of the hospital involved in the study. A session of 45-minute training, which has been delivered to surgery nurses, consisted of example scenarios and practices based on SBAR communication model as well as the user guide and some video shots related to communication settings in compliance with SBAR Model. The data were collected during pre-training, immediately after post-training and one-month after the posttraining sessions via face-to face interviews conducted with surgery nurses.
Results: Mean values of nurses’ SBAR communication model awareness have been calculated for all 18 questions in the form. Those mean values have been displayed as 62.76±28.52 during pre-training, 95.05±7.56 during immediate post-training and 90.90±13.89 during a-monthlater session of post-training. Comparisons of pre-training and post-training scores have displayed a statistically significant increase in mean values, both after the training and one month later (p<0.05).
Conclusion: The findings observed in the study show that trainings have a positive effect on raising awareness with respect to SBAR communication model to measure the effectiveness of SBAR training on it.

Keywords

patient safety, nursing, health communication, patient care planning

References

• Referans1 De Meester K, Verspuy M, Monsieurs KG, Van Bogaert P. SBAR improves nurse–physician communication and reduces unexpected death: A pre and post intervention study. Resuscitation. 2013; 84: 1192–1196.
• Referans2 Müller M, Jürgens J, Redaèlli M, Klingberg K, Stock S. Impact of the communication and patient hand-off tool SBAR on patient safety: A systematic review. BMJ Open 2018;8:e022202. doi:10.1136/bmjopen-2018-022202.
• Referans3 World Health Organization (WHO). Call for More Research on Patient Safety. ([http://www.who.int/mediacentre/news/releases/2007/pr52/en/]). Online access: 03.04.2019.
• Referans4 Karaca A, Arslan H. Hemşirelik Hizmetlerinde Hasta Güvenliği Kültürünün Değerlendirilmesine Yönelik Bir Çalışma (A Study to Assess Patient Safety Culture in Nursing Services). Sağlık ve Hemşirelik Yönetimi Dergisi (Journal of Health and Nursing Management).2014; 1(1): 9-18.
• Referans5 Joint Commission International Accreditation Standards For Hospital. Joint Commission Resource, Updated International Patient Safety Goals Text Now, On JCI Web Site, 2014; http://tr.jointcommissioninternational.org. Online Access: 30.03.2019.
• Referans6 Shahid S, Thomas S. Situation, Background, Assessment, Recommendation (SBAR) Communication Tool for Handoff in Health Care–a Narrative Review. Safety İn Health. 2018; 4(1): 1-9.
• Referans7 Umberfield, E, Ghaferi AA., Krein IS, Manojlovich M.. Using Incident Reports to Assess Communication Failures and Patient Outcomes. Jt Comm J Qual Patient Saf. 2019; 45(6): 406–413.
• Referans8 Riesenberg L, Leitzsch L. Brian W. Systematic Review of Handoff Mnemonics Literature. American Journal of Medical Quality. 2009; 24(3): 196-204.
• Referans9 Randmaa M, Mårtensson G, Swenne CL, Engström M. SBAR Improves Communication and Safety Climate and Decreases Incident Reports Due To Communication Errors in an Anaesthetic Clinic: A Prospective Intervention Study. BMJ Open. 2014; 4(1): 42-68.
• Başol E. Communication Problems between Patient and Healthcare Professionals (Physician and Nurse) and Recommended Solutions. International Anatolia Academic Online Journal. 2018; 2(1): 76-93.
• Referans11 Achrekar MS, Murthy V, Kanan S, Shetty R, Nair M, Khattry N. Introduction Of Situation, Background, Assessment, Recommendation into Nursing Practice: A Prospective Study. Asia-Pacific Journal Of Oncology Nursing. 2016;3(1): 45-50.
• Referans12 Chetwood JD, Garg P, Burton K. High-Fidelity Realistic Acute Medical Simulation and SBAR Training at a Tertiary Hospital in Blantyre, Malawi. Simulation in Healthcare. 2018;13(2): 139-145.
• Referans13 Campbell D, Dontje K, Lansing E. Implementing Bedside Handoff in the Emergency Department: A Practice Improvement Project. Journal of Emergency Nursing. 2019; 45(2): 149-154.
• Referans14 Jeong JH, Kim EJ. Development and Evaluation of an SBAR-based Fall Simulation Program for Nursing Students. Asian Nursing Research. 2020;14:114e121.
• Referans15 Özlü KZ, Eskici V, Aksoy D, Özer N, Yayla A, Avşar G. Determining the Viewpoints and Experiences of Surgery Clinic Nurses about Erroneous Medication Practices). Ankara Journal of Health Sciences. 2015; (1-2-3): 83-103.
• Referans16 Uğraş AG, Akyolcu N, Kanat C, Yüksel S, Ayoğlu T, Sayın Y, Kanan N. Job Safety for Nurses Serving at Surgery Clinics. Florence Nightingale Nursing Journal. 2018; 26(2): 93-101.
• Referans17 Wan-Hua Ting a, 1, Fu-Shiang Peng a, 1, Ho-Hsiung Lin b, Sheng-Mou Hsiao. The impact of situation-background-assessment recommendation (SBAR) on safety attitudes in the obstetrics department, Taiwanese Journal of Obstetrics & Gynecology. 2017;56: 171e174.
• Referans18 Raymond M, Harrison MC. The Structured Communication Tool SBAR (Situation, Background, Assessment and Recommendation) Improves Communication İn Neonatology. SAMJ: South African Medical Journal. 2014; 104(12):850-852.
• Referans19 Blom L, Petersson P, Hagell P, Westergren A. The Situation, Background, Assessment and Recommendation (SBAR) Model for Communication between Health Care Professionals: A Clinical Intervention Pilot Study. International Journal of Caring Sciences. 2015; 8(3):530-535.