Research Article
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Year 2022, Volume: 12 Issue: 2, 454 - 461, 30.06.2022
https://doi.org/10.33808/clinexphealthsci.980790

Abstract

References

  • [1] Temel M, Bilgiç Ş, Çelikkalp Ü. Hemşirelik öğrencilerinin meslek seçiminde etkili faktörler. Yükseköğretim ve Bilim Dergisi. 2018; 8(3): 480 – 487. (Turkish
  • [2] Gül, Ş, Dinç L. Investigation of nurses’ and patients’ perceptions regarding nursing care. JOHUFON 2018; 5(3): 192-208.
  • [3] Altınbaş Y, İster DE. Nurses’ attitudes towards caregiver roles and perceptions of individualized care. STED. 2020;29 (4): 246- 254.
  • [4] Özgürsoy Uran BN, Özer S, Yıldırım Y. An example of Watson’s Theory of human caring model: Case of heart failure. Turk J Card Nur. 2015; 6(11): 183-198.
  • [5] Bölükbaş N. Hemşirelik öğrencilerinin meslek seçimi ve etkileyen faktörler. Ordu Üniversitesi Hemşirelik Çalışmaları Dergisi. 2018; 1(1): 10-17. (Turkish)
  • [6] Erzincanlı S, Yüksel A. Analysis of attitudes and behaviors of nursing students towards care-focused nurse-patient interaction in terms of some variables. Journal of Anatolia Nursing and Health Sciences. 2018; 21(1): 10-17.
  • [7] Korkmaz M, Tuna Hİ. Yoğun bakım ünitesinde hemşire-hasta iletişimi. Uluslararası Hakemli Akademik Spor Sağlık ve Tıp Bilimleri Dergisi. 2014;11(4):14. (Turkish)
  • [8] Seyyed Rasooli A, Zamanzadeh V, Rahmani A, & Shahbazpoor M. Patients’ point of view about nurses’ support of individualized nursing care in training hospitals affiliated with Tabriz University of Medical Sciences. Journal of Caring Sciences. 2013;2(3), 203–209.
  • [9] Can Ş, Acaroğlu R. Relation of professional values of the nurses with their individualized care perceptions. Florence Nightingale J Nurs 2015; 23(1): 32-40
  • [10] Kayrakçı F, Özşaker E. Determinatıon of the surgical patients’ saticfaction levels from nursing care. Florence Nightingale J Nurs 2014; 22 (2): 105-113.
  • [11] Aldemir K, Gürkan A, Yılmaz TF, Karabey G. Examination of satisfaction from nursing care of inpatients in the surgical clinics. Journal of Health and Nursing Management 2018; 5(3): 155-163.
  • [12] Cerit B. Level of patients’ satisfaction with nursing care. JOHUFON 2016; 3(1): 27–36.
  • [13] Ceylan B. Individualized care in nursing. Journal of Ege University Nursing Faculty 2014; 30(3): 59-67.
  • [14] Toru F. Hemşirelik uygulamalarının kilit noktası: bireyselleştirilmiş bakım, Adnan Menderes Üniversitesi Sağlık Bilimleri Fakültesi Dergisi 2020;4(1): 46-59 (Turkish)
  • [15] EA Korhan, GH Yont, Y Tokem, O Karadag, E Sarıoglu, Yildiz K. Determination of care dependency level of patients staying in medical and surgical clinics. Journal of Anatolia Nursing and Health Sciences 2013;16(4): 199-204.
  • [16] Çevik K, Eşer İ. Dependency levels of inpatients effect of nursing care quality’s perception in neurosurgery clinic. Florence Nightingale J Nurs 2014; 22(2): 76-83.
  • [17] Yanık S, Ateş S. Identification of nursing care satisfaction levels and related factors of in-patients at internal medicine clinics. International Refereed Journal of Nursing Researches 2018; 14: 25-43.
  • [18] İncirkuş K, Nahcivan N.Ö. Kronik hastalık bakımını değerlendirme ölçeği hasta formu’nun türkçe versiyonda geçerlilik ve güvenirliği. DEUHYO ED. 2011; 4(1); 102-10 (in Turkish)
  • [19] Karayurt Ö, Erol Ursavaş, F, İşeri Ö. Examination of the status of nurses to provide individualized care and their opinions. Acıbadem University Health Sciences Journal 2018; 9(2):163- 169
  • [20] Alcan OA, Giersbergen VYM, Köze ŞB, Tanil V, Aksakal İB. The level of satisfaction of patients’ from nursing services. Journal of Ege University Nursing Faculty 2015; 31(3):81 – 89.
  • [21] Suhonen R, Leino-Kilpi H, Välimäki M. Development and psychometric properties of the Individualized Care Scale. J Eval Clin Pract 2005;11:7–10.
  • [22] Acaroğlu R, Suhonen R, Şendir M, Kaya, H. Reliability and validity of Turkish version of the Individualised Care Scale. J Clin Nurs. 2010;20(1-2):136-145.
  • [23] Thomas LH, McColl E, Priest J, Bond S, Boys RJ. Newcastle satisfaction with nursing scales: an instrument for quality assessments of nursing care. BMJ Qual Saf 1996;5(2): 67-72.
  • [24] Uzun, Ö. Determination of the reliability and validity of the Newcastle Satisfaction with the nursing care scale’s Turkish version. Türk Hemşireler Dergisi. 2003;2(54):16-24.
  • [25] Acaroğlu R, Şendir M. The scales for assessment of individualized care. Florence Nightingale J Nurs 2012; 20(1): 10-16.
  • [26] Tekin F, Yıldız Findik U. Level of perception of individualized care and satisfaction with nursing in orthopaedic surgery patients. Orthop Nurs 2015; 34(6): 371-374.
  • [27] Paslı Gürdoğan E, Yıldız Fındık Ü, Kara Arslan B. Patients’ perception of individualized care and satisfaction with nursing care levels in Turkey. International Journal of Caring Sciences 2015; 8(2): 369-375.
  • [28] Rose PM. Individualized care in the radiation oncology setting from the patients’ and nurses’ perspectives. Cancer Nurs 2016; 39(5): 411-422.
  • [29] Tang WM, Soong CY, Lim CW. Patient satisfaction with nursing care: A descriptive study using interaction model of client health behavior. International Journal of Nursing Science 2013; 3(2): 51-56.
  • [30] Kol E, Geçkil E, Arıkan C, İlter M ,Özcan Ö, Şakırgün E, Dayan Ü,Uygun G, Kılıç D, Macit M,Uslular E, Sızlı A, Çakır N, Solak D, Kavgacı A, Sabancıoğulları S, Atay S. Examination of nursing care perception in Turkey. Acıbadem University Health Sciences Journal 2017; (3): 163-172.
  • [31] Akbaş M. Patient satisfaction on nursing care: the case of gynecology and obstetrics clinics. Acta Bioethica 2019; 25(1): 127-136.
  • [32] Kersu Ö, Mert Boğa S, Köşgeroğlu N, Aydın Sayılan A, İlter G, Baydemir C. Determination of the relationship between perception of nursing quality and satisfaction status of patiens hospitalized in surgical services. Journal of Education and Research in Nursing 2020;17(1): 32-39.
  • [33] Yeşil P, Öztunç G, Eskimez Z, Köse İ. An investigation of patients’ perceptions of nursing care: Case of intensive care. International Journal of Caring Sciences 2020; 8(2): 412-419.
  • [34] Olowe AFF, Odeyemi O. Assessment of patient satisfaction with nursing care in selected wards of the Lagos University Teaching Hospital (Luth). Biomed J Sci & Tech Res 2019; 17(1): 12489-12497.
  • [35] Köberich S, Feuchtinger J, Farin E. Factors influencing hospitalized patients’ perception of individualized nursing care: a cross-sectional study. BMC Nurs 2016; 15(4): 2-11.
  • [36] Suhonen R, Leino-Kilpi H. Older orthopaedic patients’ perceptions of individualized care: A comparative survey. Int J Older People Nurs 2012; 7(2):105-116.
  • [37] Suhonen R, Stolt M, Berg A, Katajisto J, Lemonidou C, Patiraki E, Sjövall K, Charalambous A. Cancer patients’ perceptions of quality-of-care attributes-Associations with age, perceivedhealth status, gender and education. J Clin Nurs 2018; 27(1-2):306-316.
  • [38] Ceylan B, Eser I. Assessment of individualized nursing care in hospitalized patients in a university hospital in Turkey. J Nurs Manag 2016; 24(7): 954-961.
  • [39] Alasad J, Tabar NA, Aburuz ME. Patient satisfaction with nursing care: Measuring outcomes in an international setting. J Nurs Adm 2015; 45(11): 563-568

Perceived Individualized Care and the Satisfaction Levels of Patients Hospitalized in Internal Medicine Departments: A Cross-Sectional and Correlational Survey

Year 2022, Volume: 12 Issue: 2, 454 - 461, 30.06.2022
https://doi.org/10.33808/clinexphealthsci.980790

Abstract

Objective: Individualized nursing care, which indicates the belief on the uniqueness and worthiness of human beings, improves the quality of healthcare and contributes to patient satisfaction. The aim of this study is to determine the relationship between the perceived individualized care and the level of satisfaction with nursing care for patients hospitalized in internal medicine departments.
Methods: This study was carried on 250 patients hospitalized in internal medicine department of a university hospital in Turkey between December 2019 and February 2020. Patient information form, individualized care scale and the Newcastle satisfaction with nursing scale were used for data collection. Mann-Whitney U, Kruskal-Wallis H and Spearman’s rho correlation test were used for data analysis.
Results: Participants believed that the nursing interventions supported their individuality and had positive perceptions about the individuality in their own care. They were highly satisfied with the nursing interventions. Besides there was a positive correlation between the scores obtained from the individualized care scale and Newcastle satisfaction with nursing scale. Finally, age and education levels of the patients had a positive impact on perceived individualized care and the level of satisfaction with nursing care.
Conclusion: The findings suggest that individuality of each patient should be prioritized during the nursing interventions in order to increase patient satisfaction and improve the quality of nursing care.

References

  • [1] Temel M, Bilgiç Ş, Çelikkalp Ü. Hemşirelik öğrencilerinin meslek seçiminde etkili faktörler. Yükseköğretim ve Bilim Dergisi. 2018; 8(3): 480 – 487. (Turkish
  • [2] Gül, Ş, Dinç L. Investigation of nurses’ and patients’ perceptions regarding nursing care. JOHUFON 2018; 5(3): 192-208.
  • [3] Altınbaş Y, İster DE. Nurses’ attitudes towards caregiver roles and perceptions of individualized care. STED. 2020;29 (4): 246- 254.
  • [4] Özgürsoy Uran BN, Özer S, Yıldırım Y. An example of Watson’s Theory of human caring model: Case of heart failure. Turk J Card Nur. 2015; 6(11): 183-198.
  • [5] Bölükbaş N. Hemşirelik öğrencilerinin meslek seçimi ve etkileyen faktörler. Ordu Üniversitesi Hemşirelik Çalışmaları Dergisi. 2018; 1(1): 10-17. (Turkish)
  • [6] Erzincanlı S, Yüksel A. Analysis of attitudes and behaviors of nursing students towards care-focused nurse-patient interaction in terms of some variables. Journal of Anatolia Nursing and Health Sciences. 2018; 21(1): 10-17.
  • [7] Korkmaz M, Tuna Hİ. Yoğun bakım ünitesinde hemşire-hasta iletişimi. Uluslararası Hakemli Akademik Spor Sağlık ve Tıp Bilimleri Dergisi. 2014;11(4):14. (Turkish)
  • [8] Seyyed Rasooli A, Zamanzadeh V, Rahmani A, & Shahbazpoor M. Patients’ point of view about nurses’ support of individualized nursing care in training hospitals affiliated with Tabriz University of Medical Sciences. Journal of Caring Sciences. 2013;2(3), 203–209.
  • [9] Can Ş, Acaroğlu R. Relation of professional values of the nurses with their individualized care perceptions. Florence Nightingale J Nurs 2015; 23(1): 32-40
  • [10] Kayrakçı F, Özşaker E. Determinatıon of the surgical patients’ saticfaction levels from nursing care. Florence Nightingale J Nurs 2014; 22 (2): 105-113.
  • [11] Aldemir K, Gürkan A, Yılmaz TF, Karabey G. Examination of satisfaction from nursing care of inpatients in the surgical clinics. Journal of Health and Nursing Management 2018; 5(3): 155-163.
  • [12] Cerit B. Level of patients’ satisfaction with nursing care. JOHUFON 2016; 3(1): 27–36.
  • [13] Ceylan B. Individualized care in nursing. Journal of Ege University Nursing Faculty 2014; 30(3): 59-67.
  • [14] Toru F. Hemşirelik uygulamalarının kilit noktası: bireyselleştirilmiş bakım, Adnan Menderes Üniversitesi Sağlık Bilimleri Fakültesi Dergisi 2020;4(1): 46-59 (Turkish)
  • [15] EA Korhan, GH Yont, Y Tokem, O Karadag, E Sarıoglu, Yildiz K. Determination of care dependency level of patients staying in medical and surgical clinics. Journal of Anatolia Nursing and Health Sciences 2013;16(4): 199-204.
  • [16] Çevik K, Eşer İ. Dependency levels of inpatients effect of nursing care quality’s perception in neurosurgery clinic. Florence Nightingale J Nurs 2014; 22(2): 76-83.
  • [17] Yanık S, Ateş S. Identification of nursing care satisfaction levels and related factors of in-patients at internal medicine clinics. International Refereed Journal of Nursing Researches 2018; 14: 25-43.
  • [18] İncirkuş K, Nahcivan N.Ö. Kronik hastalık bakımını değerlendirme ölçeği hasta formu’nun türkçe versiyonda geçerlilik ve güvenirliği. DEUHYO ED. 2011; 4(1); 102-10 (in Turkish)
  • [19] Karayurt Ö, Erol Ursavaş, F, İşeri Ö. Examination of the status of nurses to provide individualized care and their opinions. Acıbadem University Health Sciences Journal 2018; 9(2):163- 169
  • [20] Alcan OA, Giersbergen VYM, Köze ŞB, Tanil V, Aksakal İB. The level of satisfaction of patients’ from nursing services. Journal of Ege University Nursing Faculty 2015; 31(3):81 – 89.
  • [21] Suhonen R, Leino-Kilpi H, Välimäki M. Development and psychometric properties of the Individualized Care Scale. J Eval Clin Pract 2005;11:7–10.
  • [22] Acaroğlu R, Suhonen R, Şendir M, Kaya, H. Reliability and validity of Turkish version of the Individualised Care Scale. J Clin Nurs. 2010;20(1-2):136-145.
  • [23] Thomas LH, McColl E, Priest J, Bond S, Boys RJ. Newcastle satisfaction with nursing scales: an instrument for quality assessments of nursing care. BMJ Qual Saf 1996;5(2): 67-72.
  • [24] Uzun, Ö. Determination of the reliability and validity of the Newcastle Satisfaction with the nursing care scale’s Turkish version. Türk Hemşireler Dergisi. 2003;2(54):16-24.
  • [25] Acaroğlu R, Şendir M. The scales for assessment of individualized care. Florence Nightingale J Nurs 2012; 20(1): 10-16.
  • [26] Tekin F, Yıldız Findik U. Level of perception of individualized care and satisfaction with nursing in orthopaedic surgery patients. Orthop Nurs 2015; 34(6): 371-374.
  • [27] Paslı Gürdoğan E, Yıldız Fındık Ü, Kara Arslan B. Patients’ perception of individualized care and satisfaction with nursing care levels in Turkey. International Journal of Caring Sciences 2015; 8(2): 369-375.
  • [28] Rose PM. Individualized care in the radiation oncology setting from the patients’ and nurses’ perspectives. Cancer Nurs 2016; 39(5): 411-422.
  • [29] Tang WM, Soong CY, Lim CW. Patient satisfaction with nursing care: A descriptive study using interaction model of client health behavior. International Journal of Nursing Science 2013; 3(2): 51-56.
  • [30] Kol E, Geçkil E, Arıkan C, İlter M ,Özcan Ö, Şakırgün E, Dayan Ü,Uygun G, Kılıç D, Macit M,Uslular E, Sızlı A, Çakır N, Solak D, Kavgacı A, Sabancıoğulları S, Atay S. Examination of nursing care perception in Turkey. Acıbadem University Health Sciences Journal 2017; (3): 163-172.
  • [31] Akbaş M. Patient satisfaction on nursing care: the case of gynecology and obstetrics clinics. Acta Bioethica 2019; 25(1): 127-136.
  • [32] Kersu Ö, Mert Boğa S, Köşgeroğlu N, Aydın Sayılan A, İlter G, Baydemir C. Determination of the relationship between perception of nursing quality and satisfaction status of patiens hospitalized in surgical services. Journal of Education and Research in Nursing 2020;17(1): 32-39.
  • [33] Yeşil P, Öztunç G, Eskimez Z, Köse İ. An investigation of patients’ perceptions of nursing care: Case of intensive care. International Journal of Caring Sciences 2020; 8(2): 412-419.
  • [34] Olowe AFF, Odeyemi O. Assessment of patient satisfaction with nursing care in selected wards of the Lagos University Teaching Hospital (Luth). Biomed J Sci & Tech Res 2019; 17(1): 12489-12497.
  • [35] Köberich S, Feuchtinger J, Farin E. Factors influencing hospitalized patients’ perception of individualized nursing care: a cross-sectional study. BMC Nurs 2016; 15(4): 2-11.
  • [36] Suhonen R, Leino-Kilpi H. Older orthopaedic patients’ perceptions of individualized care: A comparative survey. Int J Older People Nurs 2012; 7(2):105-116.
  • [37] Suhonen R, Stolt M, Berg A, Katajisto J, Lemonidou C, Patiraki E, Sjövall K, Charalambous A. Cancer patients’ perceptions of quality-of-care attributes-Associations with age, perceivedhealth status, gender and education. J Clin Nurs 2018; 27(1-2):306-316.
  • [38] Ceylan B, Eser I. Assessment of individualized nursing care in hospitalized patients in a university hospital in Turkey. J Nurs Manag 2016; 24(7): 954-961.
  • [39] Alasad J, Tabar NA, Aburuz ME. Patient satisfaction with nursing care: Measuring outcomes in an international setting. J Nurs Adm 2015; 45(11): 563-568
There are 39 citations in total.

Details

Primary Language English
Subjects Health Care Administration
Journal Section Articles
Authors

Hülya Fırat Kılıç 0000-0001-6570-8083

Serpil Sü 0000-0001-9263-6046

Nur Demet Gök This is me 0000-0002-1827-2966

Publication Date June 30, 2022
Submission Date August 9, 2021
Published in Issue Year 2022 Volume: 12 Issue: 2

Cite

APA Fırat Kılıç, H., Sü, S., & Gök, N. D. (2022). Perceived Individualized Care and the Satisfaction Levels of Patients Hospitalized in Internal Medicine Departments: A Cross-Sectional and Correlational Survey. Clinical and Experimental Health Sciences, 12(2), 454-461. https://doi.org/10.33808/clinexphealthsci.980790
AMA Fırat Kılıç H, Sü S, Gök ND. Perceived Individualized Care and the Satisfaction Levels of Patients Hospitalized in Internal Medicine Departments: A Cross-Sectional and Correlational Survey. Clinical and Experimental Health Sciences. June 2022;12(2):454-461. doi:10.33808/clinexphealthsci.980790
Chicago Fırat Kılıç, Hülya, Serpil Sü, and Nur Demet Gök. “Perceived Individualized Care and the Satisfaction Levels of Patients Hospitalized in Internal Medicine Departments: A Cross-Sectional and Correlational Survey”. Clinical and Experimental Health Sciences 12, no. 2 (June 2022): 454-61. https://doi.org/10.33808/clinexphealthsci.980790.
EndNote Fırat Kılıç H, Sü S, Gök ND (June 1, 2022) Perceived Individualized Care and the Satisfaction Levels of Patients Hospitalized in Internal Medicine Departments: A Cross-Sectional and Correlational Survey. Clinical and Experimental Health Sciences 12 2 454–461.
IEEE H. Fırat Kılıç, S. Sü, and N. D. Gök, “Perceived Individualized Care and the Satisfaction Levels of Patients Hospitalized in Internal Medicine Departments: A Cross-Sectional and Correlational Survey”, Clinical and Experimental Health Sciences, vol. 12, no. 2, pp. 454–461, 2022, doi: 10.33808/clinexphealthsci.980790.
ISNAD Fırat Kılıç, Hülya et al. “Perceived Individualized Care and the Satisfaction Levels of Patients Hospitalized in Internal Medicine Departments: A Cross-Sectional and Correlational Survey”. Clinical and Experimental Health Sciences 12/2 (June 2022), 454-461. https://doi.org/10.33808/clinexphealthsci.980790.
JAMA Fırat Kılıç H, Sü S, Gök ND. Perceived Individualized Care and the Satisfaction Levels of Patients Hospitalized in Internal Medicine Departments: A Cross-Sectional and Correlational Survey. Clinical and Experimental Health Sciences. 2022;12:454–461.
MLA Fırat Kılıç, Hülya et al. “Perceived Individualized Care and the Satisfaction Levels of Patients Hospitalized in Internal Medicine Departments: A Cross-Sectional and Correlational Survey”. Clinical and Experimental Health Sciences, vol. 12, no. 2, 2022, pp. 454-61, doi:10.33808/clinexphealthsci.980790.
Vancouver Fırat Kılıç H, Sü S, Gök ND. Perceived Individualized Care and the Satisfaction Levels of Patients Hospitalized in Internal Medicine Departments: A Cross-Sectional and Correlational Survey. Clinical and Experimental Health Sciences. 2022;12(2):454-61.

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