Quality of Work Life and Its Role in Job Satisfaction of Organizational Managers: (The Case of Managers in Alborz Insurance Company's Branches)

Year 2015, Volume: 36 Issue: 3, 258 - 266, 13.05.2015

Mohammad Reza Azadehdel , Baqer Shirazi Chooran

Abstract

Abstract. Concepts of quality of work life and job satisfaction are a very important concept in the workplace. These can be used together to improve the efficiency and effectiveness of the work environment, especially in service organizations such as Alborz insurance company. The objective of this paper is study of the relationship between the quality of work life as an independent variable and job attitudes (satisfaction) of the managers in the Alborz Insurance Company's branches in Iran as the dependent variable. In this context, the quality of work life factors were considered in the model Walton and Research hypotheses were expressed in relation to the criterion variable. This Research was accomplished based on the nature, descriptive method, and the data collection field. The population includes all managers of Alborz insurance company in 2013 and the sample size using the Morgan table and 186 people was determined statistically. The data collected was used from questionnaires Walton, bar quality of work life and job satisfaction questionnaire. In analyzing the data, inferential statistics (Pearson correlation and multiple regressions) was used. With hypothesis of the study, the results showed that there is a significant correlation between the quality of work life and job satisfaction and Components of quality of working life can be a predictor of job satisfaction among managers. 

Keywords

quality of work life, job satisfaction, managers, Alborz insurance company

References

• Basamy, Ahmad; Chizari, MA. And Abbasi, thanks. (2013). The impact of individual characteristics and job satisfaction, organizational commitment Agriculture Organization of Kurdistan province, Journal of Agricultural Extension and Education, Vol. VI, No. 1, row 21, pp. 96-81.
• Dehghani, Ali. Abbasgholizadeh Bik and inspiration. (2011). Calculation of transaction costs in the insurance industry and the role of electronic insurance in reducing the costs (Case Study: Bachelor of third party insurance, an insurance company), Journal of Insurance (former insurance industry), the twenty-seventh year, No. 1, pp. 149-123.
• Rajai, Mino; Haghighi, Hamid ,Dadipour, .S; Fallahi, S.; Salimi, M .; Shareghi Boroujeni,Naderizadeh, M ., Alavi ,SeyedAli,; Salimi , M .; Fallahi, .S. And Zamani, M. (2013). The relationship between job stress and job satisfaction among physicians, gynecologists, Hormozgan Medical Journal, Issue III, pp. 255-249.
• Sydjvadyn, Reza; Farah, MM. And Taheri Attar, Ghazala. (2008). Understanding the influence of organizational justice on job satisfaction and organizational aspects, Business Management, Volume 1, No. 1, pp. 70-55.
• Nader,shahamat, Maryam,Rozgar,Fatemeh ,Shahamat. (2011). Islamic Azad University faculty job satisfaction survey and motivational aspects of health, a new approach in the Journal of Educational Administration, Vol. II, No. 2, pp. 107-130.
• ZIAI Bigdeli, Mohammad Taghi. (2012). The role of the social atmosphere of industrial workers in the work on quality of work life (Case of East Azarbaijan province), applied sociology, in the twenty-first, serial number 37, No. I, pp. 105- 122.
• Elmi, Mahmoud. And Hashem Zadeh, A.. (2009). The relationship between quality of work life and social alienation among high school teachers in the city of Tabriz, studies of Sociology, Vol. II, No. V, pp. 7-28.
• Qasri, M .; Ghader, Ghobadi, Abbas. (2010). Quality of working life in the organizational commitment University Police, Police Management Studies, 6 (2), pp. 177-193.
• Gholipour, Arian. And Amiri, B.. (2009). Impact of information technology on organizational behavior: A study of identity challenges in virtual teams and its impact on the behavior of team members, the College of Technology Management, Volume 1, No. 2, pp. 118- 103.
• Kazmy Hashemi, M. (2013). Studying the relationship between quality of work life customer Alborz Insurance Company, The Department of Education, Islamic Azad University,Tonekabon Branch,Tonekabon.
• Lotfi, Abbasali. (2001). Revenue associated with the insurance claim, Knowledge and Development, No. 13, pp. 118-109.
• Manzari Tavakoli, AliReza. And Rajabi, Mahbobeh. (2013). Examine the relationship between perceived organizational justice and job satisfaction, Kerman University of Medical Sciences and Health Services, Health and Development Journal, Vol. II, No. 1, pp. 22-32.
• Nazem, Fatah, Shakeri, GR; Arqaneh, J. And more, all free. (2010). The relationship between quality of work life and job satisfaction of teachers in secondary schools in the city Nazarabad high Education, Social Studies Quarterly, Issue 12, pp: 75-95.
• Hzavhay, Mohammad Mehdi. And Samadi, Ali. (2007). Factors Affecting Job Satisfaction executive staff Hamedan, Behavioral Sciences Research, Volume V, No. 1, pp. 54-47.
• Gayathiri, R. & Ramakrishnan, L.(2013). Quality of Work Life – Linkage with Job Satisfaction and Performance, International Journal of Business and Management Invention, Vol. 2, I. 1, PP. 1-8.
• Golkar, H.(2013). The relationship between QWL and Job satisfaction: A survey of human resource managers in Iran, INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS, Vol. 5, No. 8, PP. 215-224.
• Mukururi, J. N. & Ngari, J. M.(2014). Influence of Work Life Balance Policies on Employee Job Satisfaction In Kenya’s Banking Sector; A Case of Commercial Banks in Nairobi Central Business District, IOSR Journal Of Humanities And Social Science, Vol. 19, I. 3, PP. 102-112.
• Nekouei, M. H.; Othman, M. B.; Masud, J. & Ahmad, A.(2014). Quality of Work Life and Job Satisfaction among employee in government organizations in IRAN, Journal of Basic and Applied Scientific Research, 4(1), PP. 2017-229.
• Sadri, S. & Goveas, C.(2013). Sustainable Quality of Work Life and Job Satisfaction [An Indian Case Study], Elite Research Journal of Education and Review, Vol. 1, I. 5, PP. 48-54.