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STATISTICAL ANALYSIS THROUGH CUSTOMER RELATIONS IN IRONMONGERY BUSINESS

Year 2010, Volume: 3 Issue: 2, 0 - , 02.06.2014

Fazıl Güler Erdoğan Taşkın

Abstract

The first purpose of this study is to underline the importance of the responsibilities of the employees for quality customer relations with regard to the ironmongery aspect of the industrial and commercial life. The second purpose of this study is to discover the understanding of the employees towards their own customer relations exhibited during the performance of sale and to reveal the determinant factors that may affect the probability and success of the ironmongery business. Ironmongery business have been focusing on the priorities such as range of goods, supply of materials, and working with low inventories and reducing the transportation costs in consideration to the current economic and market conditions. In this study, we aim to discover the views, opinions and remarks of sale representatives, employees and business owners working at each point of contact with the customers in as “the most reliable” manner as possible in order to reveal the understanding related to customer relations in the ironmongery industry.

Keywords

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Year 2010, Volume: 3 Issue: 2, 0 - , 02.06.2014

Fazıl Güler Erdoğan Taşkın

Abstract

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Details

Primary Language English
Journal Section Makaleler
Authors

Fazıl Güler

Erdoğan Taşkın

Publication Date June 2, 2014
Published in Issue Year 2010 Volume: 3 Issue: 2

Cite

APA Güler, F., & Taşkın, E. (2014). STATISTICAL ANALYSIS THROUGH CUSTOMER RELATIONS IN IRONMONGERY BUSINESS. International Journal of Emerging and Transition Economies, 3(2).
AMA Güler F, Taşkın E. STATISTICAL ANALYSIS THROUGH CUSTOMER RELATIONS IN IRONMONGERY BUSINESS. International Journal of Emerging and Transition Economies. June 2014;3(2).
Chicago Güler, Fazıl, and Erdoğan Taşkın. “STATISTICAL ANALYSIS THROUGH CUSTOMER RELATIONS IN IRONMONGERY BUSINESS”. International Journal of Emerging and Transition Economies 3, no. 2 (June 2014).
EndNote Güler F, Taşkın E (June 1, 2014) STATISTICAL ANALYSIS THROUGH CUSTOMER RELATIONS IN IRONMONGERY BUSINESS. International Journal of Emerging and Transition Economies 3 2
IEEE F. Güler and E. Taşkın, “STATISTICAL ANALYSIS THROUGH CUSTOMER RELATIONS IN IRONMONGERY BUSINESS”, International Journal of Emerging and Transition Economies, vol. 3, no. 2, 2014.
ISNAD Güler, Fazıl - Taşkın, Erdoğan. “STATISTICAL ANALYSIS THROUGH CUSTOMER RELATIONS IN IRONMONGERY BUSINESS”. International Journal of Emerging and Transition Economies 3/2 (June 2014).
JAMA Güler F, Taşkın E. STATISTICAL ANALYSIS THROUGH CUSTOMER RELATIONS IN IRONMONGERY BUSINESS. International Journal of Emerging and Transition Economies. 2014;3.
MLA Güler, Fazıl and Erdoğan Taşkın. “STATISTICAL ANALYSIS THROUGH CUSTOMER RELATIONS IN IRONMONGERY BUSINESS”. International Journal of Emerging and Transition Economies, vol. 3, no. 2, 2014.
Vancouver Güler F, Taşkın E. STATISTICAL ANALYSIS THROUGH CUSTOMER RELATIONS IN IRONMONGERY BUSINESS. International Journal of Emerging and Transition Economies. 2014;3(2).