Research Article
BibTex RIS Cite

The impact of leadership on organizational performance in small and medium companies in Bosnia and Herzegovina

Year 2021, Volume: 3 Issue: 2, 101 - 105, 31.12.2021

Abstract

References

  • Ahmad, A. H. (2006), Auditing communication satisfaction among academic staff: An approach to managing academic excellence. The Business Review, 5, 330-333.
  • Akan, Y. and Isik, C. (2010). Human Resource Management: An Analysis of Strategic Approach. Lex ET Scientia Int'l J., 17, 318.
  • Avey, J.B., Avolio, B.J., Luthans, F. (2011). Experimentally analyzing the impact of leader positivity on follower positivity and performance, The Leadership Quarterly, 22(2), 282-294.
  • Ayman, R., Chemers, M. M., Fiedler, F. E. (1995), The contingency model of leadership effectiveness: Its levels of analysis, The Leadership Quarterly, 6(2), 147-167. doi: 10.1016/1048-9843(95)90032-2.
  • Barling, J., Weber, T., & Kelloway, E.K. (1996), Effects of transformational leadership training on attitudinal and financial outcomes: A field experiment. Journal of Applied Psychology, 81(6), 827-832.
  • Bass, B. M., & Rigio, R. E. (2006), Transformational leadership (2 ed.). Mahwah, NJ: Lawrence Erlbaum Associates, Inc., Publishers.
  • Bass, B., M., & Avolio, B., J. (1995), Multifactor Leadreship Questionnaire for Research. Mind Garden, Inc., Menlo Park, CA USA.
  • Bass, B.M. (1990), Organizational From transactional to transformational leadership: learning to share the vision. Dynamics, 18(3),
  • Bateman, T. S., Strasser, S. (1984). A Longitudinal Analysis of the Antecedents of Organi oo, B. K. (2010). Organizational Commitment for Knowledge Workers: The Roles.
  • Beebe A., Blaylock A. Sweetser K.D. (2009), Job satisfaction in public relations internships. Public Relations Review, 35(2), 156-158.
  • Carmeli, A., Schaubroeck, J., Tishler, A. (2011), How CEO empowering leadership shapes top management team processes: Implications for firm performance. The Leadership Quarterly, 22(2), 399-411.
  • Clampitt, P. G., Downs, C. W. (1993), Employee perceptions of the relationship between communication and productivity: A field study, Journal of BusinessCommunication, 30, 5-28.
  • DiFonzo N., Bordia P. (2000), How top PR professionals handle hearsay: corporate rumors, their effects, and strategies to manage them, Public Relations review, 26(2), 173- 190.
  • Ehling, W. P., White, J., Grunig, J.E. (1992), Public relations and marketing practices. In J.E. Grunig (Ed.), Exellence in public relations and communication management (pp. 357-394), Hillsdale, NJ: Lawrence Erlbaum Associates.
  • Erceg, A., Dotlić, P., & Aleksijević, A. Lean thinking in healthcare–review and current situation in Croatia. Journal of Ekonomi, 2(2), 86-90.
  • Esenyel, V. (2020) Key elements of corporate reputation. Journal of Ekonomi, 2(2), 76-79.
  • Fargher, S., Kesting, S., Lange, T., Pacheco, G. (2008), Cultural heritage and job satisfaction in Eastern and Western Europe, International Journal of Manpower, 29, 630- 650.
  • Ferris, G.R., Judge, T.A., Chachere, J.G., & Liden, R.C. (1991), The age context of performance evaluation decisions, Psychology and Aging, 6(4), 616-622.
  • García-Morales, V.J., Jiménez-Barrionuevo, M.M., Gutiérrez-Gutiérrez, L. (2011), Transformational leadership influence on organizational performance through organizational learning and innovation. Journal of Business Research, Article in Press, doi: 10.1016/j.jbusres.2011.03.005.
  • Gordana, D., & Biljana, I. Coordination management in new human resource management tendencies. Journal of Ekonomi, 2(1), 8-14.
  • Gresham, G.,Hafer, J., Markowski, E. (2006), Inter-functional market orientation between marketing departments and technical departments in the management of new product development process, Journal of Behavioral and Applied Management, 8(1), 43- 65.
  • Gresham, G.,Hafer, J., & Markowski, E. (2006), Inter-functional market orientation between marketing departments and technical departments in the management of new product development process, Journal of Behavioral and Applied Management, 8(1), 43- 65.
  • House, R.J., Hanges, P.J., Javidan, M., Dorfman, P.W., Gupta, V. (2004). Leadreship, culture, and organizations: The GLOBE study of 62 societies. Thousand Oaks, CA: Sage. Irwin H., More E. (1994), Managing corporate communications. Allen and Unwin Pty Ltd. Sidney, Australia.
  • Isik, C., Günlü Küçükaltan, E., Kaygalak Çelebi, S., Çalkın, Ö., Enser, İ. and Çelik, A. (2019a) Tourism and entrepreneurship: A literature review. Journal of Ekonomi, 1 (1): 1-27.
  • Isik, C., Günlü Küçükaltan, E., Taş, S., Akoğul, E., Uyrun, A., Hajiyeva, T., Turan, B., Dırbo, A. and Bayraktaroğlu, E. (2019b) Tourism and innovation: A literature review. Journal of Ekonomi, 1 (2): 98-154.
  • Isik, C., Dogru, T., & Turk, E. S. (2018). A nexus of linear and non‐linear relationships between tourism demand, renewable energy consumption, and economic growth: Theory and evidence. International Journal of Tourism Research, 20(1), 38-49.
  • Isik, C. ve Aydın, E. (2017). Kişisel değerlerin sosyal girişimcilik eğilimine etkisi: Turizm öğrencileri üzerine bir araştırma. Girişimcilik ve İnovasyon Yönetimi Dergisi, 6(2): 131-154.
  • Isik, C., Tirak, L., ve Işık, Z., (2016). Potansiyel kadın turizmcilerin girişimcilik ve inovasyon eğilimlerinin belirlenmesi. Ekonomi, Yönetim ve Sosyal Araştırmalar Dergisi, 1(1): 31-44.
  • Isik, C., & Aydın, E. (2016a). Bilgi paylaşımının yenilikçi iş davranışına etkisi: Ayder Yaylası konaklama işletmeleri üzerine bir uygulama. Girişimcilik ve İnovasyon Yönetimi Dergisi, 5(2): 75-103.
  • Isik, C. and Aydın, E. (2016b). Konaklama işletmeleri çalışanlarının yenilikçi iş davranışı düzeylerinin incelenmesi: Ayder Yaylası örneği. Ekonomi, Yönetim ve Sosyal Araştırmalar Dergisi, 1(1): 17-30.
  • Javidan, M., House, R.J. (2001), Cultural Acumen for the Global Manager: Lessons from Project GLOBE. Organizational Dynamics, 29(4), 289-305.
  • Jof Perceived Organizational Learning Culture, Leader-Member Exchange Quality, and Turnover Intention. Human Resource Development Quarterly, 21(1), 69-85. doi: 10.1002/hrdq.20031 Organizational Commitment, The Academy of Management Journal, 27(1), 95-112.
  • Kang J. A. (2010), Ethical conflict and job satisfaction of public relation practitioners. Public Relations Review, 36(2), 152-156.
  • Keller, T., Dansereau, F. (1995), Leadership and empowerment: A social exchange perspective, Human Relations, 48(2).
  • Ling, Y., Simsek, Z., Lubatkin, M.H., Veiga, J.F. (2008a). The impact of transformational CEOs on the performance of small- to medium-sized firms: Does organizational context matter? Journal of Applied Psychology, 93(4), 923-934.
  • Meyer, J.P., Parfyonova, N.M. (2010), Normative commitment in the workplace: A theoretical analysis and re-conceptualization, Human resource management Review, 20(4).
  • Meyer, J.P., Allen, N.J. (1991), A three-component conceptualization of organizational commitment, Human Resource Management Review, 1(1), 61-89.
  • Meyer, J.P., Allen, N.J. (1997), Commitment in the work place: Theory, research and application. Sage Publication Inc., Thousand Oaks, CA.
  • Meyer, J.P., Allen, N.J., Topolnytsky, L. (1998), Commitment in a changing world of work, Canadian Psyhology-Psychologie Canadienne, 39(1-2), 83-93.
  • Nakra, R. (2006), Relationship between communication satisfaction and organizational identification: an empirical study, The Journal of Business, 10(2), 41-51.
  • Ogbonna, E. (1993), Managing Organizational Culture: Fantasy or Reality? Human resource Management journal, 2(3), 42-54.
  • Pellegrini, E.K., Scandura, T.A. (2006), Leader–member exchange (LMX), paternalism, and delegation in the Turkish business culture: An empirical investigation, Journal of International Business Studies, 37(2), 264-279.
  • Petković, M., Aleksić-Mirić, A., Božinović, I. (2011)., Corporate leadership and knowledge management, Sociology 53(1).
  • Pincus, J. D. (1986). Communication satisfaction, job satisfaction and job performance, Human Communication Research, 12, 395-419.
  • Rusbult, C. E., Lowery, D., Hubbard, M. L., Maravankin, O. J., Neises, M. (1988). Impact of employee mobility and employee performance on the allocation of rewards under conditions of constraint. Journal of Personality and Social Psychology, 54(4), 605-615. doi: 10.1037/0022-3514.54.4.605.
  • Šehić–Kršlak, S. (2020). The impact of organizational culture on business enterprises in BiH. Journal of Ekonomi, 2(1), 1-4.
  • Schein, E. H. (1992), Organizational culture and leadership (2ed.), San Francisco: Jossey-Bass.
  • Schermerhorn, J. R., Hunt, J. G., Osborn, R. N., Uhl-Bien, M. (2010), Organizational Behavior: John Wiley and Sons.
  • Snyder, B. A., Morris, J. H. (1984). Organizational communication and performance, Journal of Applied Psychology, 69, 461-465.
  • Vandenberghe, C., Tremblay, M. (2008). The role of pay satisfaction and organizational commitment in turnover intentions: A two-sample study. Journal of Business and Psichology, 22(3), 257-286.
  • Tatić, K., Dzafić, Z., Haračić, M. H., & Haračić, M. The benefits of using cloud technology in Bosnia and Herzegovina. Journal of Ekonomi, 2(2), 91-97.
  • Tourish, D., Pinnington, A. (2002). Transformational leadership, corporate cultism and the spirituality paradigm: An unholy trinity in the workplace? Human Relations, 55(2), 147-172. doi: 10.1177/0018726702055002181.
  • Zimmerman, M. A., Israel, B. A., Schulz, A., Checkoway, B. (1992), Further explorations in empowerment theory: An empirical analysis of psychological empowerment. American Journal of Community Psychology, 20(6), 707-727. doi: 10.1007/BF01312604.

The impact of leadership on organizational performance in small and medium companies in Bosnia and Herzegovina

Year 2021, Volume: 3 Issue: 2, 101 - 105, 31.12.2021

Abstract

The main goal of this paper is to determine the status of leadership in Bosnia and Herzegovina and its effects on organizational performance, as well as to determine the effects of leadership in general and LMX leadership on organizational performance (job satisfaction, organizational commitment, mutual trust at work, satisfaction with organizational communication). Communication between leaders and associates, empowerment and organizational commitment of employees are variables that are intensively researched and improved in developed countries based on the research results. No research has been conducted in Bosnia and Herzegovina, even on mutual influence of two basic variables of the proposed research, communication between leaders and associates and organizational productivity. The research that will be conducted as part of this paper is in line with previous proposals of authors who have dealt with similar topics on the need to conduct research of this type in non-Western working environments. Based on the obtained research results, a model will be constructed to influence on positive correlation of leaders, their communication and organizational productivity in Bosnia and Herzegovina. The quality, i.e. the exchange level of leaders and associates was measured with a concise LMX-7 questionnaire intended to associates on a standard 5-point Likert scale. The study should create positive contribution to understanding of leaders’ role in organizational productivity in small and medium companies in Bosnia and Herzegovina. Innovating suggested strategies, this study should improve the leaders’ program communications between organization/company goals and productivity.

References

  • Ahmad, A. H. (2006), Auditing communication satisfaction among academic staff: An approach to managing academic excellence. The Business Review, 5, 330-333.
  • Akan, Y. and Isik, C. (2010). Human Resource Management: An Analysis of Strategic Approach. Lex ET Scientia Int'l J., 17, 318.
  • Avey, J.B., Avolio, B.J., Luthans, F. (2011). Experimentally analyzing the impact of leader positivity on follower positivity and performance, The Leadership Quarterly, 22(2), 282-294.
  • Ayman, R., Chemers, M. M., Fiedler, F. E. (1995), The contingency model of leadership effectiveness: Its levels of analysis, The Leadership Quarterly, 6(2), 147-167. doi: 10.1016/1048-9843(95)90032-2.
  • Barling, J., Weber, T., & Kelloway, E.K. (1996), Effects of transformational leadership training on attitudinal and financial outcomes: A field experiment. Journal of Applied Psychology, 81(6), 827-832.
  • Bass, B. M., & Rigio, R. E. (2006), Transformational leadership (2 ed.). Mahwah, NJ: Lawrence Erlbaum Associates, Inc., Publishers.
  • Bass, B., M., & Avolio, B., J. (1995), Multifactor Leadreship Questionnaire for Research. Mind Garden, Inc., Menlo Park, CA USA.
  • Bass, B.M. (1990), Organizational From transactional to transformational leadership: learning to share the vision. Dynamics, 18(3),
  • Bateman, T. S., Strasser, S. (1984). A Longitudinal Analysis of the Antecedents of Organi oo, B. K. (2010). Organizational Commitment for Knowledge Workers: The Roles.
  • Beebe A., Blaylock A. Sweetser K.D. (2009), Job satisfaction in public relations internships. Public Relations Review, 35(2), 156-158.
  • Carmeli, A., Schaubroeck, J., Tishler, A. (2011), How CEO empowering leadership shapes top management team processes: Implications for firm performance. The Leadership Quarterly, 22(2), 399-411.
  • Clampitt, P. G., Downs, C. W. (1993), Employee perceptions of the relationship between communication and productivity: A field study, Journal of BusinessCommunication, 30, 5-28.
  • DiFonzo N., Bordia P. (2000), How top PR professionals handle hearsay: corporate rumors, their effects, and strategies to manage them, Public Relations review, 26(2), 173- 190.
  • Ehling, W. P., White, J., Grunig, J.E. (1992), Public relations and marketing practices. In J.E. Grunig (Ed.), Exellence in public relations and communication management (pp. 357-394), Hillsdale, NJ: Lawrence Erlbaum Associates.
  • Erceg, A., Dotlić, P., & Aleksijević, A. Lean thinking in healthcare–review and current situation in Croatia. Journal of Ekonomi, 2(2), 86-90.
  • Esenyel, V. (2020) Key elements of corporate reputation. Journal of Ekonomi, 2(2), 76-79.
  • Fargher, S., Kesting, S., Lange, T., Pacheco, G. (2008), Cultural heritage and job satisfaction in Eastern and Western Europe, International Journal of Manpower, 29, 630- 650.
  • Ferris, G.R., Judge, T.A., Chachere, J.G., & Liden, R.C. (1991), The age context of performance evaluation decisions, Psychology and Aging, 6(4), 616-622.
  • García-Morales, V.J., Jiménez-Barrionuevo, M.M., Gutiérrez-Gutiérrez, L. (2011), Transformational leadership influence on organizational performance through organizational learning and innovation. Journal of Business Research, Article in Press, doi: 10.1016/j.jbusres.2011.03.005.
  • Gordana, D., & Biljana, I. Coordination management in new human resource management tendencies. Journal of Ekonomi, 2(1), 8-14.
  • Gresham, G.,Hafer, J., Markowski, E. (2006), Inter-functional market orientation between marketing departments and technical departments in the management of new product development process, Journal of Behavioral and Applied Management, 8(1), 43- 65.
  • Gresham, G.,Hafer, J., & Markowski, E. (2006), Inter-functional market orientation between marketing departments and technical departments in the management of new product development process, Journal of Behavioral and Applied Management, 8(1), 43- 65.
  • House, R.J., Hanges, P.J., Javidan, M., Dorfman, P.W., Gupta, V. (2004). Leadreship, culture, and organizations: The GLOBE study of 62 societies. Thousand Oaks, CA: Sage. Irwin H., More E. (1994), Managing corporate communications. Allen and Unwin Pty Ltd. Sidney, Australia.
  • Isik, C., Günlü Küçükaltan, E., Kaygalak Çelebi, S., Çalkın, Ö., Enser, İ. and Çelik, A. (2019a) Tourism and entrepreneurship: A literature review. Journal of Ekonomi, 1 (1): 1-27.
  • Isik, C., Günlü Küçükaltan, E., Taş, S., Akoğul, E., Uyrun, A., Hajiyeva, T., Turan, B., Dırbo, A. and Bayraktaroğlu, E. (2019b) Tourism and innovation: A literature review. Journal of Ekonomi, 1 (2): 98-154.
  • Isik, C., Dogru, T., & Turk, E. S. (2018). A nexus of linear and non‐linear relationships between tourism demand, renewable energy consumption, and economic growth: Theory and evidence. International Journal of Tourism Research, 20(1), 38-49.
  • Isik, C. ve Aydın, E. (2017). Kişisel değerlerin sosyal girişimcilik eğilimine etkisi: Turizm öğrencileri üzerine bir araştırma. Girişimcilik ve İnovasyon Yönetimi Dergisi, 6(2): 131-154.
  • Isik, C., Tirak, L., ve Işık, Z., (2016). Potansiyel kadın turizmcilerin girişimcilik ve inovasyon eğilimlerinin belirlenmesi. Ekonomi, Yönetim ve Sosyal Araştırmalar Dergisi, 1(1): 31-44.
  • Isik, C., & Aydın, E. (2016a). Bilgi paylaşımının yenilikçi iş davranışına etkisi: Ayder Yaylası konaklama işletmeleri üzerine bir uygulama. Girişimcilik ve İnovasyon Yönetimi Dergisi, 5(2): 75-103.
  • Isik, C. and Aydın, E. (2016b). Konaklama işletmeleri çalışanlarının yenilikçi iş davranışı düzeylerinin incelenmesi: Ayder Yaylası örneği. Ekonomi, Yönetim ve Sosyal Araştırmalar Dergisi, 1(1): 17-30.
  • Javidan, M., House, R.J. (2001), Cultural Acumen for the Global Manager: Lessons from Project GLOBE. Organizational Dynamics, 29(4), 289-305.
  • Jof Perceived Organizational Learning Culture, Leader-Member Exchange Quality, and Turnover Intention. Human Resource Development Quarterly, 21(1), 69-85. doi: 10.1002/hrdq.20031 Organizational Commitment, The Academy of Management Journal, 27(1), 95-112.
  • Kang J. A. (2010), Ethical conflict and job satisfaction of public relation practitioners. Public Relations Review, 36(2), 152-156.
  • Keller, T., Dansereau, F. (1995), Leadership and empowerment: A social exchange perspective, Human Relations, 48(2).
  • Ling, Y., Simsek, Z., Lubatkin, M.H., Veiga, J.F. (2008a). The impact of transformational CEOs on the performance of small- to medium-sized firms: Does organizational context matter? Journal of Applied Psychology, 93(4), 923-934.
  • Meyer, J.P., Parfyonova, N.M. (2010), Normative commitment in the workplace: A theoretical analysis and re-conceptualization, Human resource management Review, 20(4).
  • Meyer, J.P., Allen, N.J. (1991), A three-component conceptualization of organizational commitment, Human Resource Management Review, 1(1), 61-89.
  • Meyer, J.P., Allen, N.J. (1997), Commitment in the work place: Theory, research and application. Sage Publication Inc., Thousand Oaks, CA.
  • Meyer, J.P., Allen, N.J., Topolnytsky, L. (1998), Commitment in a changing world of work, Canadian Psyhology-Psychologie Canadienne, 39(1-2), 83-93.
  • Nakra, R. (2006), Relationship between communication satisfaction and organizational identification: an empirical study, The Journal of Business, 10(2), 41-51.
  • Ogbonna, E. (1993), Managing Organizational Culture: Fantasy or Reality? Human resource Management journal, 2(3), 42-54.
  • Pellegrini, E.K., Scandura, T.A. (2006), Leader–member exchange (LMX), paternalism, and delegation in the Turkish business culture: An empirical investigation, Journal of International Business Studies, 37(2), 264-279.
  • Petković, M., Aleksić-Mirić, A., Božinović, I. (2011)., Corporate leadership and knowledge management, Sociology 53(1).
  • Pincus, J. D. (1986). Communication satisfaction, job satisfaction and job performance, Human Communication Research, 12, 395-419.
  • Rusbult, C. E., Lowery, D., Hubbard, M. L., Maravankin, O. J., Neises, M. (1988). Impact of employee mobility and employee performance on the allocation of rewards under conditions of constraint. Journal of Personality and Social Psychology, 54(4), 605-615. doi: 10.1037/0022-3514.54.4.605.
  • Šehić–Kršlak, S. (2020). The impact of organizational culture on business enterprises in BiH. Journal of Ekonomi, 2(1), 1-4.
  • Schein, E. H. (1992), Organizational culture and leadership (2ed.), San Francisco: Jossey-Bass.
  • Schermerhorn, J. R., Hunt, J. G., Osborn, R. N., Uhl-Bien, M. (2010), Organizational Behavior: John Wiley and Sons.
  • Snyder, B. A., Morris, J. H. (1984). Organizational communication and performance, Journal of Applied Psychology, 69, 461-465.
  • Vandenberghe, C., Tremblay, M. (2008). The role of pay satisfaction and organizational commitment in turnover intentions: A two-sample study. Journal of Business and Psichology, 22(3), 257-286.
  • Tatić, K., Dzafić, Z., Haračić, M. H., & Haračić, M. The benefits of using cloud technology in Bosnia and Herzegovina. Journal of Ekonomi, 2(2), 91-97.
  • Tourish, D., Pinnington, A. (2002). Transformational leadership, corporate cultism and the spirituality paradigm: An unholy trinity in the workplace? Human Relations, 55(2), 147-172. doi: 10.1177/0018726702055002181.
  • Zimmerman, M. A., Israel, B. A., Schulz, A., Checkoway, B. (1992), Further explorations in empowerment theory: An empirical analysis of psychological empowerment. American Journal of Community Psychology, 20(6), 707-727. doi: 10.1007/BF01312604.
There are 53 citations in total.

Details

Primary Language English
Subjects Economics
Journal Section Research Articles
Authors

Sabina šehić – Kršlak This is me 0000-0002-7657-0603

đevad šašić This is me 0000-0002-4079-3186

Hasiba Džigal Džigal This is me 0000-0002-0290-0227

Publication Date December 31, 2021
Submission Date October 10, 2020
Published in Issue Year 2021 Volume: 3 Issue: 2

Cite

APA šehić – Kršlak, S., šašić, đ., & Džigal, H. D. (2021). The impact of leadership on organizational performance in small and medium companies in Bosnia and Herzegovina. Journal of Ekonomi, 3(2), 101-105.

As the first video article in Turkey, it was featured in the Journal of Ekonomi.

Instagram: @journalofekonomi
YouTube: Journal of Ekonomi

---------------------------------------------------------

View Watch Video Articles

---------------------------------------------------------
(Kuru ve Balkan, 2020: Türkiye Ekonomisi Özel Sayısı, 5-9)

(Işık et al., 2019: 1(1): 1-27)

(Radulescu and Sandra, 2019 1(1): 28-32)

(Berger, 2019, 1(1): 43-48)

(Özelli, 2019 1(1): 49-83)

(Crenguta, 2019 1(1): 84-86)

-------------------------------------------------------