Digital Platforms and Informal Work: Can Digital Platforms Play a Role in Providing Adequate Social Protection for Informal Labor?

Year 2025, Volume: 14 Issue: 2, 322 - 347, 07.09.2025

Batuhan Ersöz

Abstract

The creation of new employment opportunities by digital platforms in sectors characterized by informal economic activities could result in these platforms being regarded as a means of regulating such activities. Within the scope of this study, the ability of digital platforms to regulate informal work is examined in the context of the relevant literature and different country examples, and its consequences for labor are discussed from a critical perspective. As a result of the study, it is seen that digital platforms have a limited impact in terms of regulating informal activities. More importantly, in the absence of a strong institutional structure, the productivity-maximizing structure of digital platforms adapts to the structural features of informal work. As a result, a structure where the operations of digital platforms are integrated into the risks associated with informal work in terms of labor and precariousness is reproduced exponentially is encountered.

Keywords

Digital Platforms , Informal Labor , Informality , Social Protection , Precarity

Dijital Platformlar ve Enformel Çalışma: Dijital Platformlar Enformel Çalışanlara Yeterli Sosyal Koruma Sağlanmasında Bir Rol Oynayabilir Mi?

Abstract

Dijital platformların kayıt dışı ekonomik faaliyetlerin baskın olduğu sektörlerde yeni istihdam olanakları yaratması, bu faaliyetlerin düzenlenmesinde platformların bir araç olarak nitelendirilmelerine neden olabilmektedir. Bu çalışma kapsamında dijital platformların kayıt dışı çalışmayı düzenleme gücü, ilgili literatür ve farklı ülke örnekleri bağlamında incelenmekte ve emek açısından sonuçları eleştirel bir bakış açısıyla tartışılmaktadır. Çalışma sonucunda dijital platformların kayıt dışı faaliyetlerin düzenlenmesi açısından sınırlı bir etkiye sahip olduğu görülmektedir. Daha da önemlisi, güçlü bir kurumsal yapının yokluğunda dijital platformların verimliliği maksimize eden yapısının kayıt dışı çalışmanın yapısal özelliklerine uyum sağladığı görülmektedir. Sonuç olarak, dijital platformların faaliyetlerinin kayıt dışı çalışmanın emek ve güvencesizlik açısından taşıdığı risklerle bütünleştiği ve katlanarak yeniden üretildiği bir yapıyla karşılaşılmaktadır.

Keywords

Dijital Platformlar , Enformel Emek , Kayıt Dışılık , Sosyal Koruma , Güvencesizlik.

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