Enterprise Resource Planning Implementation: Challenges and Barriers

Abstract

The goal of this study is to ascertain how Enterprise Resource Planning (ERP) adoption software is affected in small and medium-sized businesses in Jordan by the problems and barriers represented by (low knowledge of ERP, misperception, lack of resources, financial worries, and employee resistance). The following titles of employees in Jordanian small and medium-sized businesses' departments of information technology made up the study population: (Department Manager, Assistant Department Manager, Head of Department, and Software Officer). To accomplish the goals of the study, the investigator employed a basic random sample of the study population, wherein (160) questionnaires were distributed and (152) were retrieved. The descriptiveanalytic approach was employed in conjunction with various statistical techniques, the most notable of which was the "T" test for one sample (One SampleT–test), and the statistical package program was utilized for statistical analysis and testing of hypotheses. Use SPSS. The study's conclusions include the existence of a statistically significant relationship between Jordanian SMEs' software implementation and their lack of resources, financial concerns, and inadequate ERP understanding. On the other hand, misperception and employee resistance had no statistically significant effect on the implementation of software in Jordanian SMEs. In light of this, the study made several recommendations, the most significant of which is the establishment of an independent committee of senior management experts in information systems and information technology to monitor a variety of data regarding the readiness and effectiveness of the software. As well as involving the user in the ERP implementation from the beginning, because operations management may clearly and effectively benefit from the end-user's assistance in formulating operations that accurately and firmly fulfil daily work needs

Keywords

• Enterprise resource planning software
• Business engineering
• Technology

References

1. Jebreen, I., Omer, H. & Al-Qerem, A. (2024). Enterprise resource planning implementation:: Challenges and barriers. The Eurasia Proceedings of Science, Technology, Engineering & Mathematics (EPSTEM), 28, 300- 307.