Conference Paper

Development and Evaluation of an Advanced Property Management System Using Unified OOAD for Optimizing Real Estate Operations

Volume: 33 July 1, 2025
  • Riah Elcullada Encaranacion
  • Mary Rose Osorio Raz
  • Glaicel Anania Araneta
EN

Development and Evaluation of an Advanced Property Management System Using Unified OOAD for Optimizing Real Estate Operations

Abstract

In response to the rapid growth of e-commerce and improvements in supply chain management, there is a pressing need for highly efficient property management system. This study presents the creation and evaluation of an advanced Property Management System (PMS) designed to address property and accommodation challenges and meet the needs of the property owners, managers, and clients specifically in Siargao Island, Philippines, which is considered as one of the world’s most popular tourist destinations. The PMS features a robust database for managing property, tenant, and invoice information, and includes essential functionalities such as property search, online payment processing, maintenance request management, lease management, and data analytics. The system development process utilized the Unified Process for ObjectOriented Analysis and Design and carefully detailing the system’s technical architecture, security and privacy protocols, as the PMS deals with sensitive information pertaining to properties and payments. The end-users and IT Experts evaluated the system through an online questionnaire using Google Form. The results showed an overall mean rating of 4.52, indicating a high level of satisfaction and compliance with ISO/IEC 25010 Software Quality Standards. Specifically, an average mean results of 4.48 for functional suitability, 4.54 for performance efficiency, 4.49 for compatibility, 4.62 for usability, 4.45 for reliability, and 4.53 for security shows that the developed system met the user requirements. With the developed PMS, the property owners can register and display properties, tenants benefit from an intuitive search interface, and property managers can efficiently handle requests and maintenance. The study offers valuable insights for developers and professionals aiming to create a comprehensive PMS, aligning the system with global trends in smart property management. These innovations will make the PMS highly competitive and better equipped to address the evolving needs of stakeholders in the modern real estate industry.

Keywords

References

  1. Encarnacion, R.E., Raz, M.R.O., & Araneta, G.A., (2025). Development and evaluation of an advanced property management system using unified OOAD for optimizing real estate operations. The Eurasia Proceedings of Science, Technology, Engineering and Mathematics (EPSTEM), 33, 45-61.

Details

Primary Language

English

Subjects

Computer Software

Journal Section

Conference Paper

Authors

Riah Elcullada Encaranacion This is me
Philippines

Mary Rose Osorio Raz This is me
Philippines

Glaicel Anania Araneta This is me
Philippines

Early Pub Date

July 1, 2025

Publication Date

July 1, 2025

Submission Date

January 14, 2025

Acceptance Date

February 21, 2025

Published in Issue

Year 1970 Volume: 33

APA
Encaranacion, R. E., Raz, M. R. O., & Araneta, G. A. (2025). Development and Evaluation of an Advanced Property Management System Using Unified OOAD for Optimizing Real Estate Operations. The Eurasia Proceedings of Science Technology Engineering and Mathematics, 33, 45-61. https://doi.org/10.55549/epstem.1731135