WCAG Success Criteria to Support Accessibility of Elderly Users in Bi-lingual Websites

The Internet has provided significant opportunities for the inclusion of older adults through their use of websites specializing in medical information, news, and government services. Even though most websites are monolingual, mainly in English, many websites are bilingual or use multilingual content. To make websites senior-friendly and more accessible, it's important to study the impact of localization on the usability of bilingual websites for older adults. To overcome potential digital accessibility or lingual confusion, web pages must be designed to be natively accessible. The website URL and standardizing icons, error messages, warnings, and form filling are very important to web accessibility. A study was conducted to determine accessibility for older users on bilingual websites. Based on the Analysis of the responses, the study established the need for new accessibility success criteria to overcome some language-related challenges using bilingual websites. The study proposes six accessibility criteria supplementary to the WCAG guidelines, with rationale and intent for each recommended criterion.