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Vardiya Çizelgeleme Problemi ve Bir Örnek Uygulama

Year 2017, Volume: 10 Issue: 2, 185 - 197, 28.04.2017
https://doi.org/10.17671/gazibtd.309302

Abstract

Günümüzde birçok işletme daha
iyi bir hizmet veya üretim yapmak için birbirleriyle rekabet içerisindedir. Bu
nedenle her işletme varlıklarını sürdürebilmek ve verimliliğini artırmak için
çalıştırdığı personelin istek ve tercihlerini dikkate alarak müşterilerine daha
kaliteli ürün veya hizmet sağlayabilirler. Genellikle personel memnuniyeti için
kullanılan personel çizelgeleme, son yıllarda popüler bir problem haline
gelmiştir. Uygulama alanı çok geniş bir yelpazeye sahip olduğundan çok yoğun
bir şekilde kullanılmaktadır. Bu çalışmada, bir fabrikada çalışan şefleri ilk olarak
Analitik Hiyerarşi Prosesi (AHP) tekniğinden faydalanarak belirli kriterler
yardımıyla  kıdem seviyelerine ayırdıktan
sonra fabrikanın her bir vardiya için ihtiyaç duyduğu işgücünü karşılamak,
planlanan dönem boyunca şeflere verilen izin günlerini düzenlemek, her bir
şefin toplam işgücünü dengeli ve adaletli bir şekilde dağıtmak ve en önemlisi
kıdem seviyelerini kullanarak niteliği çok olan şefler ile niteliği az olan
şefleri aynı vardiyaya olabildiğince atanması gibi problemlerin çözümü için bir
model geliştirilmeye çalışılmıştır.

References

  • [1] S. Topaloglu, I. Ozkarahan, An implicit goal programming model for the tour scheduling problem considering the employee work preferences. Annals of Operations Research, 128, 135-158, 2004. [2] A. T. Ernst, H. Jiang, M. Krishnamoorthy, B. Owens, D. Sier, An annotated bibliography of personnel scheduling and rostering. Annals of Operations Research, 127, 21- 144, 2004. [3] G. B. Dantzig, Letter to the editor—A comment on Edie's “Traffic delays at toll booths”. Operations Research, 2, 339-341, 1954. [4] L. C. Edie, Traffic delays at toll booths. Operations Research, 2, 107-138, 1954. [5] J. Ignizio, Introduction to goal programming, Sage Publications Inc., Beverley Hills, California, USA, 1985. [6] A. Charnes, W. W. Cooper, R. Ferguson, Optimal estimation of executive compensation by linear programming, Management Science, 1, 138-151, 1955 [7] A. Charnes, W.W. Cooper, Management models and industrial applications of linear programming”, Wiley, New York, 1965-66, 1, and 1967, 2, 1961. [8] A. Charnes, W.W. Cooper, Goal programming and multiple objective optimizations, European Journal of Operational Research I, 39-54, 1977. [9] M. Aly, O. Louly, A goal programming model for staff scheduling at a telecommunications center, J Math Model Algor , 12,167-178 ,2012. [10] M. N. Azaiez, S. S. Al Sharif, A 0-1 goal programming model for nurse scheduling. Computers & Operations Research, 32, 491-507, 2005. [11] G. Bektur, S. Hasgül, Kıdem seviyelerine göre işgücü çizelgeleme problemi: Hizmet sektöründe bir uygulama. Afyon Kocatepe Üniversitesi, İİBF Dergisi,385-402, 2013. [12] S. C. K. Chu, Generating, scheduling and rostering of shift crew-duties: Applications at the Hong Kong International Airport. European Journal of Operational Research, 177, 1764- 1778, 2007. [13] A. Elomri, S. Elthlatiny, Z.S. Mohamed, A goal Programming model for fairly scheduling medicine residents. Int. J Sup. Chain. Mgt, IJSCM, 4, 2050-7399, 2015. [14] L. Hung-Tso, C. Yen-Ting, C. Tsung-Yu, L. Yi-Chun, Crew rostering with multiple goals: An empirical study. Computers & Industrial Engineering, 63, 483-493, 2012. [15] H. Sulak, M. Bayhan, A Model suggestion and an application for nurse scheduling problem. Journal of Research in Business, Economics and Management , 2395-2210, 2016. [16] S. Topaloglu, A shift scheduling model for employees with different seniority levels and an application in healthcare. European Journal of Operational Research, 198, 943 957, 2009. [17] T. L. Saaty, The Analytic Hierarchy Process, McGraw-Hill Inc., New York, 1977. [18] T.L. Saaty, How to make a decision: the analytic hierarchy process‛, European Journal of Operational Research, 48, 9-26, 1990. [19] C. S. Azmat, T. Hurlimann, M. Widmer, Mixed integer programming to schedule a single-shift workforce under annualized hours. Annals of Operations Research, 128, 199-215, 2004. [20] A. Volgenant, A note on the assignment problem with seniority and job priority constraints. European Journal of Operational Research, 154, 330-335, 2004. [21] H. K. Alfares, Compressed workweek scheduling with days-off consecutivity weekendoff frequency and work stretch constraints. Infor, 44, 175-189, 2006. [22] S. M. Al-Yakoob, H. D. Sherali, Mixed-integer programming models for an employee scheduling problem with multiple shifts and work locations. Annals of Operations Research, 155, 119-142, 2007. [23] S. U. Seckiner, H. Gokcen, M. Kurt, An integer programming model for hierarchical workforce scheduling problem. European Journal of Operational Research, 183, 694-699, 2007. [24] D. Sinreich, O. Jabali, Staggered work shifts: a way to downsize and restructure an emergency department workforce yet maintain current operational performance. Health Care Management Science, 10, 293-308, 2007. [25] B. Sungur, Bir güzellik salonunun tur çizelgeleme problemi için karma tamsayılı hedef programlama modelinin geliştirilmesi. İstanbul Üniversitesi İşletme Fakültesi Dergisi Istanbul University Journal of the School of Business Administration , 1, 49-64, 2008. [26] B. Sungur, Hiyerarşik işgücü çizelgeleme problemi için tamsayılı programlama modeli. Dokuz Eylül Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 24, 2, 23-31, 2009. [27] A. Y. Rong, Monthly tour scheduling models with mixed skills considering weekend off requirements. Computers & Industrial Engineering, 59, 334-343, 2010. [28] N. Bağ, M. Özdemir, T. Eren, 0-1 hedef programlama ve ANP yöntemi ile hemşire çizelgeleme problemi çözümü. International Journal of Engineering Research and Development,1,2-6, 2012. [29] B. A. Kassa, A. E. Tizazu, Personnel scheduling using an integer programming model- an application at Avanti Blue-Nile Hotels. SpringerPlus, 2:333, 1-7, 2013. [30] Y. Öztürkoğlu, F. Çalışkan, Hemşire çizelgelenmesinde esnek vardiya planlanması ve hastane uygulaması. Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 16,1,115-133, 2014. [31] L. Hidri, M. Labidi, Optimal physicians schedule in an Intensive Care Unit. IOP Conf. Series: Materials Science and Engineering 131, 1-8, 2016. [32] F.M. Unal, T. Eren, Hedef programlama ile nöbet çizelgeleme probleminin çözümü. Akademik Platform Mühendislik ve Fen Bilimleri Dergisi, 4, 1, 28-37, 2016.
Year 2017, Volume: 10 Issue: 2, 185 - 197, 28.04.2017
https://doi.org/10.17671/gazibtd.309302

Abstract

References

  • [1] S. Topaloglu, I. Ozkarahan, An implicit goal programming model for the tour scheduling problem considering the employee work preferences. Annals of Operations Research, 128, 135-158, 2004. [2] A. T. Ernst, H. Jiang, M. Krishnamoorthy, B. Owens, D. Sier, An annotated bibliography of personnel scheduling and rostering. Annals of Operations Research, 127, 21- 144, 2004. [3] G. B. Dantzig, Letter to the editor—A comment on Edie's “Traffic delays at toll booths”. Operations Research, 2, 339-341, 1954. [4] L. C. Edie, Traffic delays at toll booths. Operations Research, 2, 107-138, 1954. [5] J. Ignizio, Introduction to goal programming, Sage Publications Inc., Beverley Hills, California, USA, 1985. [6] A. Charnes, W. W. Cooper, R. Ferguson, Optimal estimation of executive compensation by linear programming, Management Science, 1, 138-151, 1955 [7] A. Charnes, W.W. Cooper, Management models and industrial applications of linear programming”, Wiley, New York, 1965-66, 1, and 1967, 2, 1961. [8] A. Charnes, W.W. Cooper, Goal programming and multiple objective optimizations, European Journal of Operational Research I, 39-54, 1977. [9] M. Aly, O. Louly, A goal programming model for staff scheduling at a telecommunications center, J Math Model Algor , 12,167-178 ,2012. [10] M. N. Azaiez, S. S. Al Sharif, A 0-1 goal programming model for nurse scheduling. Computers & Operations Research, 32, 491-507, 2005. [11] G. Bektur, S. Hasgül, Kıdem seviyelerine göre işgücü çizelgeleme problemi: Hizmet sektöründe bir uygulama. Afyon Kocatepe Üniversitesi, İİBF Dergisi,385-402, 2013. [12] S. C. K. Chu, Generating, scheduling and rostering of shift crew-duties: Applications at the Hong Kong International Airport. European Journal of Operational Research, 177, 1764- 1778, 2007. [13] A. Elomri, S. Elthlatiny, Z.S. Mohamed, A goal Programming model for fairly scheduling medicine residents. Int. J Sup. Chain. Mgt, IJSCM, 4, 2050-7399, 2015. [14] L. Hung-Tso, C. Yen-Ting, C. Tsung-Yu, L. Yi-Chun, Crew rostering with multiple goals: An empirical study. Computers & Industrial Engineering, 63, 483-493, 2012. [15] H. Sulak, M. Bayhan, A Model suggestion and an application for nurse scheduling problem. Journal of Research in Business, Economics and Management , 2395-2210, 2016. [16] S. Topaloglu, A shift scheduling model for employees with different seniority levels and an application in healthcare. European Journal of Operational Research, 198, 943 957, 2009. [17] T. L. Saaty, The Analytic Hierarchy Process, McGraw-Hill Inc., New York, 1977. [18] T.L. Saaty, How to make a decision: the analytic hierarchy process‛, European Journal of Operational Research, 48, 9-26, 1990. [19] C. S. Azmat, T. Hurlimann, M. Widmer, Mixed integer programming to schedule a single-shift workforce under annualized hours. Annals of Operations Research, 128, 199-215, 2004. [20] A. Volgenant, A note on the assignment problem with seniority and job priority constraints. European Journal of Operational Research, 154, 330-335, 2004. [21] H. K. Alfares, Compressed workweek scheduling with days-off consecutivity weekendoff frequency and work stretch constraints. Infor, 44, 175-189, 2006. [22] S. M. Al-Yakoob, H. D. Sherali, Mixed-integer programming models for an employee scheduling problem with multiple shifts and work locations. Annals of Operations Research, 155, 119-142, 2007. [23] S. U. Seckiner, H. Gokcen, M. Kurt, An integer programming model for hierarchical workforce scheduling problem. European Journal of Operational Research, 183, 694-699, 2007. [24] D. Sinreich, O. Jabali, Staggered work shifts: a way to downsize and restructure an emergency department workforce yet maintain current operational performance. Health Care Management Science, 10, 293-308, 2007. [25] B. Sungur, Bir güzellik salonunun tur çizelgeleme problemi için karma tamsayılı hedef programlama modelinin geliştirilmesi. İstanbul Üniversitesi İşletme Fakültesi Dergisi Istanbul University Journal of the School of Business Administration , 1, 49-64, 2008. [26] B. Sungur, Hiyerarşik işgücü çizelgeleme problemi için tamsayılı programlama modeli. Dokuz Eylül Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 24, 2, 23-31, 2009. [27] A. Y. Rong, Monthly tour scheduling models with mixed skills considering weekend off requirements. Computers & Industrial Engineering, 59, 334-343, 2010. [28] N. Bağ, M. Özdemir, T. Eren, 0-1 hedef programlama ve ANP yöntemi ile hemşire çizelgeleme problemi çözümü. International Journal of Engineering Research and Development,1,2-6, 2012. [29] B. A. Kassa, A. E. Tizazu, Personnel scheduling using an integer programming model- an application at Avanti Blue-Nile Hotels. SpringerPlus, 2:333, 1-7, 2013. [30] Y. Öztürkoğlu, F. Çalışkan, Hemşire çizelgelenmesinde esnek vardiya planlanması ve hastane uygulaması. Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 16,1,115-133, 2014. [31] L. Hidri, M. Labidi, Optimal physicians schedule in an Intensive Care Unit. IOP Conf. Series: Materials Science and Engineering 131, 1-8, 2016. [32] F.M. Unal, T. Eren, Hedef programlama ile nöbet çizelgeleme probleminin çözümü. Akademik Platform Mühendislik ve Fen Bilimleri Dergisi, 4, 1, 28-37, 2016.
There are 1 citations in total.

Details

Journal Section Articles
Authors

Emre Varlı

Tamer Eren

Publication Date April 28, 2017
Submission Date April 26, 2017
Published in Issue Year 2017 Volume: 10 Issue: 2

Cite

APA Varlı, E., & Eren, T. (2017). Vardiya Çizelgeleme Problemi ve Bir Örnek Uygulama. Bilişim Teknolojileri Dergisi, 10(2), 185-197. https://doi.org/10.17671/gazibtd.309302

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