KOBİ'lerde Yazılım Süreç İyileştirme Faaliyetlerinin Analizi: Sistematik Literatür Taraması

Year 2021, Volume: 14 Issue: 4, 411 - 423, 31.10.2021

Suna Durmuş Özden Özcan Top Sevgi Özkan Yıldırım

Abstract

Yazılım firmaları güzümüz ekonomisinin çok önemli bir dişlisidir. Bu kuruşların çoğunluğu küçük ve orta ölçekli işletmelerden (KOBİ) oluşmaktadır. Bu firmalar, rekabetçi iş ortamlarında yüksek kaliteli ürün ve hizmet üretebilmek için Yazılım Süreç İyileştirme (YSİ) çalışmalarından faydalanmayı hedeflemektedir. Bu amaç doğrultusunda, KOBİ’lerin şirket yapısına uygun olarak YSİ modelleri geliştirilmektedir. Bu çalışmada, geliştirilen YSİ modellerinin özelliklerini, KOBİ'lerde YSİ faaliyetlerini gerçekleştirmenin zorluklarını ve YSİ faaliyetleri için kritik başarı faktörlerini analiz etmek için sistematik bir literatür taraması gerçekleştirilmiştir. Bu kapsamda, 2007'den 2020'ye kadar yayınlanan 61 makale incelenmiş, bunun sonucunda KOBİ’lerde kullanılan 28 YSİ modeli tespit edilmiştir. Ayrıca, KOBİ’lerde YSİ uygulamalarını zorlaştıran 10 farklı durum ve çalışmalarının başarısını etkileyen yedi faktör raporlanmıştır.

Keywords

Yazılım Süreç İyileştirme, YSİ, KOBİ, CMMI, ISO/IEC 15504

Analysis of Software Process Improvement Activities in SMEs: A Systematic Literature Review

Abstract

This Software industry is a very significant cog in today’s economic landscape. The majority of these organizations mainly comprise small and medium enterprises (SMEs). These enterprises aim to benefit from Software Process Improvement (SPI) activities in producing high-quality products and services in competitive business environments. For this purpose, SPI models have been developed for specific SME characteristics. In this study, we performed a systematic literature review to analyze the characteristics of these SPI models, the challenges of performing SPI activities in SMEs, and the critical success factors for SPI activities. In this context, 61 articles published from 2007 to 2020 were examined, as a result, 28 SPI models used in SMEs were found out. In addition, ten different situations that make SPI implementations challenging in SMEs and seven factors that affect the success of SPI studies in SMEs were reported.

Keywords

Software Process Improvement, SPI, SMEs, CMMI, ISO/IEC 15504

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