Review of the Use of Electroencephalography in User Experience Evaluation Research

Year 2022, Volume: 15 Issue: 1, 83 - 95, 31.01.2022

Elif Bilge Şahin , Cem Çeliktaş , Pınar Onay Durdu

https://doi.org/10.17671/gazibtd.842888

Abstract

Nowadays, there is a growing interest in User Experience (UX) evaluation in Human-Computer Interaction (HCI) field to evaluate information systems. Meanwhile, the application of neuroscientific measurement tools in user experience studies is constantly increasing. Within the scope of this study, a systematic mapping is conducted on the use of electroencephalography (EEG), one of the neuroscientific measurement tools, in UX evaluation studies published between 2010-2020. 89 studies are gathered from Web of Science (WoS) database, Science Direct (Elsevier), IEEE Xplore Library, ACM Digital Library, according to the scope of the study, are examined. The aim of this study is to reveal the trends and the use of EEG with the other UX evaluation methods in UX evaluation research. According to the results of the study, the types of data collected by EEG for UX evaluation are emotion and attention, data is generally collected as single episodic experience. In addition, the support vector machine is used for the classification and event-related potential is used for the feature extraction of the EEG data.

Keywords

User Experience, User Experience Evaluation, EEG, Emotion, Attention

Kullanıcı Deneyimi Değerlendirme Araştırmalarında Elektroensefalografi Kullanımının İncelenmesi

Abstract

Günümüzde, bilgi sistemlerini değerlendirmek için İnsan-Bilgisayar Etkileşimi (İBE) alanında Kullanıcı Deneyimi (KD) değerlendirmesine artan bir ilgi vardır. Aynı zamanda, nörobilimsel ölçüm araçlarının KD çalışmalarında kullanımı sürekli artmaktadır. Bu çalışma kapsamında, 2010-2020 yılları arasında yayınlanan KD değerlendirme çalışmalarında nörobilimsel ölçüm araçlarından biri olan elektroensefalografi (EEG) kullanımına ilişkin sistematik bir haritalama yapılmıştır. Web of Science (WoS) veritabanı, Science Direct (Elsevier), IEEE Xplore Kütüphanesi, ACM Dijital Kütüphanesi'nden çalışma kapsamına uygun olarak belirlenip erişilebilen 89 çalışma incelenmiştir. İnceleme sonucunda bu çalışmalardaki genel eğilimlerin belirlenmesi ve KD değerlendirmesinde EEG kullanımının diğer KD değerlendirme yöntemleri ile beraber kullanımının mevcut durumunun ortaya çıkarılması hedeflenmektedir. Çalışma sonuçlarına göre KD değerlendirmesi için EEG ile toplanan veri türlerinin genellikle duygu ve dikkat olduğu, en yaygın olarak verilerin kullanım sırasında tek seferlik toplandığı tespit edilmiştir. EEG verilerinin analizine yönelik olarak yaygın kullanılan öznitelik çıkarma yönteminin destek vektör makinesi ve en sık kullanılan sınıflandırma yönteminin de olaya ilişkin potansiyel olduğu tespit edilmiştir.

Keywords

Kullanıcı Deneyimi, Kullanıcı Deneyimi Değerlendirmesi, EEG, Duygu, Dikkat

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