SATISFACTION OF HEALTHCARE STAFF WITH THE QUALITY OF WORKING AND RESTING AREAS: HEALTHCARE INTERIORS IN THE CITY OF İZMİR, TURKEY

Çiğdem Çetin; Gülnur Ballice; Zeynep Tuna Ultav

Research Article

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SATISFACTION OF HEALTHCARE STAFF WITH THE QUALITY OF WORKING AND RESTING AREAS: HEALTHCARE INTERIORS IN THE CITY OF İZMİR, TURKEY

Year 2019, Volume: 7 Issue: 3, 365 - 385, 30.09.2019

Çiğdem Çetin Gülnur Ballice , Zeynep Tuna Ultav

Abstract

While many studies
have focused on Patient-Centered Design in healthcare facility interiors, few
have looked at Staff Centered Design. However, the quality of healthcare
interiors is important for improving staff job satisfaction and performance.
The main aim of this paper is to analyze the role of interior design
parameters, such as color, materials, lighting, and acoustics, in terms of the
physical and psychological needs of doctors and nurses in their healthcare
working and resting areas. Within this framework, three hospitals in İzmir, Turkey, were selected as the
case study. The methodology includes four instrumental components:
literature review, on-site observations, structured questionnaires, and
semi-structured interviews. The results
of this study have the potential to fill a significant gap in addressing
hospital interiors in İzmir in terms of creating greater awareness of design to
improve users’ physical and mental health, and to allow them to work in
healthy, happy, safe, and comfortable environments.

Keywords

healthcare interior design, İzmir healthcare buildings, healthcare working spaces, healthcare resting spaces, healthcare staff satisfaction, user centered design

Supporting Institution

Yaşar Üniversitesi

Project Number

BAP-048

Thanks

This study is a part of the Scientific Research Project supported by Yaşar University, entitled “HI-Healthcare Interior: The Perception and Satisfaction of Healthcare Staff depending on the Quality of Working and Resting Area in Healthcare Buildings”. [BAP048, 01.12.2016-22.02.2018]

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