A Literature Review for Knowledge Management Maturity Scale for Architecture Firms of Turkey

Year 2020, Volume: 8 Issue: 1, - , 31.03.2020

Ömer Faruk Bayraktarlı , Abdurrahman Yağmur Topraklı

Abstract

Knowledge is one of the most significant resources of our era. Usage
and management of it provides formation and development for organizational
memory. The knowledge that contains as tacit form in firms, gains the
characteristics of easily transferable and even documentable by turning into
explicit form.

Knowledge management is now a core practice for gaining an advantage
in competitive market conditions used by organizations. That practice can
be used for collecting, transferring, safely keeping and managing knowledge.
Managing knowledge has importance within the architecture industry where
project knowledge needs to be used and delivered effectively. That’s because
the architectural design is knowledge-centric planning based on why and how to
do a job, how to reach the perfect solution. Moreover, it provides lots of
information and knowledge for other disciplines.

The implementation of knowledge management has various
degrees in every organization. Knowledge management maturity is recognized as
determining the level of companies at managing knowledge. This study aims to
review literature for works about these terms and propose a scaling system for
knowledge management maturity levels for architecture companies of Turkey in
the consideration of information received. Knowledge management maturity models
are scaled at 4 to 6 levels in various reviewed works. Based on these exercises
it is proposed that from 0 to 5 there are 6 levels of knowledge management
maturity levels for architecture companies of Turkey depending on usage of
knowledge management applications. 

Keywords

Knowledge management, knowledge management maturity, architecture firms, literature review

References

• Egbu, C.O. and H.S. Robinson, "Construction as a knowledge-based industry". Knowledge management in construction. 4: 31-49. (2005)
• Carneiro, A., "How does knowledge management influence innovation and competitiveness?". Journal of knowledge management. 4(2): 87-98. (2000)
• Sheehan, T., et al., "Strategies and business case for knowledge management". Knowledge management in construction. 50-64. (2005)
• Nonaka, I. and H. Takeuchi, The knowledge-creating company: How Japanese companies create the dynamics of innovation. Oxford university press. (1995)
• Udeaja, C.E., et al., "A web-based prototype for live capture and reuse of construction project knowledge". Automation in Construction. 17(7): 839-851. (2008)
• Roberts, J., "From know-how to show-how? Questioning the role of information and communication technologies in knowledge transfer". Technology Analysis & Strategic Management. 12(4): 429-443. (2000)
• Davenport, T.H. and L. Prusak, Working knowledge: How organizations manage what they know. Harvard Business Press. (1998)
• Boahene, M. and G. Ditsa, Conceptual confusions in knowledge management and knowledge management systems: Clarifications for better KMS development, in Knowledge management: Current issues and challenges. IGI Global. 12-24. (2003)
• Wu, S., et al., "A project knowledge management tool for the construction industry". International Journal of IT In Architecture Engineering and Construction. 2: 79-90. (2004)
• Nonaka, I., R. Toyama, and T. Hirata, Managing flow: A process theory of the knowledge-based firm. Springer. (2008)
• Wibowo, M.P., "Knowledge management awareness and maturity level of small and medium enterprises (SMES) in technoparks of Turkeys", MSc. Thesis, Middle East Technical University, (2014)
• Carrillo, P. and P. Chinowsky, "Exploiting knowledge management: The engineering and construction perspective". Journal of Management in Engineering. 22(1): 2-10. (2006)
• Kivrak, S., et al., "Capturing knowledge in construction projects: knowledge platform for contractors". Journal of Management in Engineering. 24(2): 87-95. (2008)
• Haldin-Herrgard, T., "Difficulties in diffusion of tacit knowledge in organizations". Journal of Intellectual capital. 1(4): 357-365. (2000)
• Becerra, I., A. Gonzalez, and R. Sabherwal, Knowledge Management: Challenges, Solutions, and Technologies. Pearson–Prentice Hall, Upper Saddle River, NJ. (2004)
• Muggenhuber, G. Knowledge Management as a useful tool for implementing projects. in Proceedings of E-Governance, Knowledge Management and e-Learning, FIG Workshop, Budapest, Hungary. 2006.
• King, W.R., Knowledge Management and Organizational Learning, in Knowledge Management and Organizational Learning, W.R. King, Editor. Springer US: Boston, MA. 3-13. (2009)
• Bhatt, G.D., "Knowledge management in organizations: examining the interaction between technologies, techniques, and people". Journal of knowledge management. 5(1): 68-75. (2001)
• Duffy, J., "Knowledge management: What every information professional should know". Information Management. 34(3): 10. (2000)
• Wiig, K.M., "Knowledge management: an introduction and perspective". Journal of knowledge Management. 1(1): 6-14. (1997)
• Joshi, K. and S. Sarker, A framework to study knowledge transfer during information systems development (ISD) process, in Knowledge management: Current issues and challenges. IGI Global. 25-37. (2003)
• Kamara, J.M., et al., "Knowledge management in the architecture, engineering and construction industry". Construction innovation. 2(1): 53-67. (2002)
• Kayaçetin, N.C. and A.M. Tanyer, "Exploring Knowledge Management In The Practice Of Architecture: A Pilot Study In The Turkish Capital". METU Journal of the Faculty of Architecture. 26: 279-308. (2009)
• Kalay, Y.E., "The impact of information technology on design methods, products and practices". Design studies. 27(3): 357-380. (2006)
• Zisko-Aksamija, A., "Knowledge Management in Architecture and Construction Industry". Knowledge Management: Research and Application, Informing Science Press, Santa Rosa, California. 213-52. (2008)
• Lawson, B., How designers think. Routledge. (2006)
• Internet: ACE, T.A.C.o.E. The Architectural Profession in Europe. 2016. https://www.ace-cae.eu/fileadmin/New_Upload/7._Publications/Sector_Study/2016/2016_EN_FN_070217_new.pdf.
• Wibowo, M.A. and R. Waluyo, "Knowledge management maturity in construction companies". Procedia Engineering. 125: 89-94. (2015)
• Kulkarni, U. and R. St Louis, "Organizational self assessment of knowledge management maturity". AMCIS 2003 Proceedings. 332. (2003)
• Klimko, G. Knowledge management and maturity models: Building common understanding. in Proceedings of the 2nd European Conference on Knowledge Management. 2001. Bled, Slovenia.
• Paulzen, O., et al., "A maturity model for quality improvement in knowledge management". ACIS 2002 Proceedings. 5. (2002)
• Grundstein, M. Assessing enterprise’s knowledge management maturity level. in World Summit on Knowledge Society. 2008. Springer.
• Kuriakose, K., et al., "Knowledge management maturity model: an engineering approach". Journal of Knowledge Management Practice. 12(2): 1-17. (2011)