Research Article
BibTex RIS Cite
Year 2021, Volume: 2 Issue: 2, 98 - 109, 31.12.2021

Abstract

References

  • Alderfer, C. P. (1972). Existence, relatedness, and growth: Human needs in organizational settings. New York, NY: The Free Press. Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedent of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63(1), 1-18.
  • Akar, H., & Üstüner, M. (2017). Turkish Adaptation of work-related quality of life scale: validity and reliability studies. Inonu University Journal of the Faculty of Education, 18(2), 159-176
  • Altay, M., & Turunç, Ö. (2018). The relationship between workload, quality of working life and turnover intention: The mediating role of leader-member exchange and organizational commitment. KAÜİİBFD, 9(17), 191-229.
  • Atalay, İ. (2005). Organizational citizenship and organizational justice. (Unpublished master’s thesis). Kocatepe University Institute of Social Sciences, Afyonkarahisar.
  • Atta, M., & Khan, M. J. (2016). Perceived organizational politics, organizational citizenship behavior and job attitudes among university teachers. Journal of Behavioral Sciences, 26(2). 21-38.
  • Aube.C., Rousseau.V., & Morin.E.M. (2007). Perceived organizational support and organizational commitment The moderating effect of locus of control and work autonomy. Journal of Managerial Psychology, 22(5), 479-495.
  • Bakhshi, A., Sharma, A. & Kumar, K. (2011). Organizational commitment as predictor of organizational citizenship behavior. European Journal of Business and Management, 3(4), 78-86.
  • Belenkuyu, C., & Yücel, C. (2017). Örgütsel Vatandaşlık [Organizational Citizenship]. In S. Özdemir, & N. Cemaloğlu, Örgütsel Davranış ve Yönetimi (pp. 331-360). Ankara: Pegem Akademi.
  • Bienstock, Carol, C., Carol, W., Demoranville & Rachel, K. Smith, (2003). Organizational citizenship behavior and service quality, Journal of Service Marketing, 17(4), 357-378.
  • Buchanan, B. (1974). Building organizational commitment: The socialization of managers in work organizations. Administrative Science Quarterly, 19(4), 533-546.
  • Burton, J. (2010). WHO healthy workplace framework and model: Background and supporting literature and practices. Retrieved from http://www.who.int/occupational_ health/healthy_workplace_framework.pdf
  • Castro et al., (2004). The influence of employee organizational citizenship behavior on customer loyalty, International Journal of Service Industry Management, 15(1), 27-53.
  • Chughtai.A. A., & Zafar.S. (2006). Antecedents and Consequences of Organizational Commitment among Pakistani University Teachers. Applied H.R.M. Research, 11(1), 39-64.
  • Danna, K., and Griffin, R. W. (1999). Health and well-being in the workplace: A review and synthesis of the literature. Journal of Management, 25(3), 357-384.
  • Daud, N., Yaakob, Y., & Ghazali, S. N. M. (2015). Quality of work life and organizational commitment: Empirical investigation among academic in public institution of higher learning. International Journal of Applied Business and Economic Research, 13(7), 6127-6144.
  • Demir, M. (2011). Relationships between Employees’ Perceptions of Quality of Work Life, Intent to Remain with the Organization and Employee Absenteeism, Ege Academic Review, 11(3), 453-464.
  • Demirhan, M. F., & Karaman, A. (2015). Academics' Perceptions of Organizational Justice and Ethical Impact of Dedication. Uşak University Journal of Social Sciences, 8(4), 245-266.
  • Donalson, S. (2000). Health behavior: quality of work life, and organizational effectiveness in the lunbe industry. SAGE Publication: California.
  • Dönder, H. (2006). Teachers’ organizational citizenship behaviors and bureaucracy. (Unpublished master’s thesis). Kocatepe University Institute of Social Sciences, Afyonkarahisar.
  • Erdem, M. (2010). Öğretmen algılarına göre liselerde iş yaşamı kalitesi ve örgütsel bağlılıkla ilişkisi [Quality of work life and its relation to organizational commitment according to teachers in secondary schools]. Kuram ve Uygulamada Eğitim Yönetimi [Educational Administration: Theory and Practice], 16(4), 511-536.
  • Ertürk, A. (2005). Increasing organizational citizenship behavior of Turkish academician: Mediating role of trust in supervisor on the relationship between organizational justice and citizenship behavior. Journal of Managerial Psychology, 22(3), 257–270.
  • Freund.A., & Carmeli.A. (2003). An empirical assessment: reconstructed model for five universal forms of work commitment. Journal of Managerial Psychology, 18(7),708-725.
  • Herzberg, F. (1987). One more time: how do you motivate employees? Harvard Business Review, 65(5), 109-120.
  • Huzzard, T. (2003). The convergence of the quality of working life and competitiveness. Stockholm: National Institute for Working Life.
  • İsmetoğlu, M. (2017). Branch teachers' multicultural efficiency levels and their perceptions towards quality of work life. (Unpublished master’s thesis). Abant İzzet Baysal University Institute of Educational Sciences, Bolu. Jacqueline A.M., Shapiro C., Kessler I. & Purcell, J. (2004). Exploring Organizationally Directed Citizenship Behavior: Reciprocity or ‘It’s my job’?, Journal of Management Studies, 41(1), 85-106.
  • Jafari, P., & Bidarian, S. (2012). The relationship between organizational justice and organizational citizenship behavior. Procedia - Social and Behavioral Sciences, 47, 1815-1820.
  • Jernigan.I.E., Beggs.J.M., & Kohut.G.F. (2002). Dimensions of work satisfaction as predictor of commitment type. Journal of managerial psychology, 17(7),546-579.
  • Jofreh, M., Yasini, A., & Dehsorkhi, H. (2013). The relationship between EFL teachers' quality of work life and job motivation. Middle-East Journal of Scientific Research, 13(3), 338-346.
  • Joolideh.F.& Yeshodhara.K.(2009). Organizational commitment among high school teachers of India and Iran. Journal of Educational Administration, 47(1), 127-136.
  • Kasraie, S., Parsa, S., Hassani, M. & Ghasam-Zadeh, A. (2014). The relationship between quality of work life, job stress, job satisfaction and citizenship behavior in Oshnaviyeh hospital’s staff. Journal of Patient Safety & Quality Improvement, 2(2), 77-81.
  • Kayan, M. (2008). Quality of life and organizational citizenship. (Unpublished master’s thesis). Kocatepe University Institute of Social Sciences, Afyonkarahisar.
  • Kaynak, S. (2007). Teachers' personal traits and organizational citizenship behaviour. (Unpublished master’s thesis). Kocatepe University Institute of Social Sciences, Afyonkarahisar.
  • Keskin, S. (2005). Work values and organizational citizenship behaviour of teachers. (Unpublished master’s thesis). Kocatepe University Institute of Social Sciences, Afyonkarahisar.
  • Kheirandish, S.M. (2009). Relation between working life quality and performance of employees in Irankhodro Dizeli company. Master's thesis. Alame Tabatabaii University.
  • Lara.P.Z.M.D.(2008). Fairness, teachers’ non-task behavior and alumni satisfaction: The influence of group commitment. Journal of Educational Administration, 46(4), 514-538.
  • Lau, T., Wong, Y.H., Chan, K.F. and Law, M. (2001). Information technology and the work environment - Does it change the way people interact at work. Human Systems Management, 20(3), 267-280.
  • Malik, M. E., Nawab, S., Naeem, B., & Danish, R. Q. (2010). Job satisfaction and organizational commitment of university teachers in public sector of Pakistan. International Journal of Business and Management, 5(6), 17-26.
  • Maslow, A. H. (1954). Motivation and personality. New York, NY: Harper.
  • Mercan, M. (2006). Organizational commitment organizational alienation and organizational citizenship behaviour of teachers. (Unpublished master’s thesis). Kocatepe University Institute of Social Sciences, Afyonkarahisar.
  • Meyer, J. P. & Allen, N. J. (1991). A Three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61-89.
  • Nadler, D. A., and Lawler, E. E. (1983). Quality of work life: Perspectives and directions. Organizational Dynamics, 11(3), 20-30.
  • Nafei, W. (2015). Meta-analysis of the impact of psychological capital on quality of work life and organizational citizenship behavior: A study on Sadat City University. International Journal of Business Administration, 6(2), 42-59.
  • Ngadiman, A. Eliyana, & Ratmawati, D. (2013). Influence of transformational leadership and organization climate to the work satisfaction, organizational commitment and organizational citizenship behavior on the educational personnel of Sebelas Maret University, Surakarta. Educational Research International, 1(1), 41-66.
  • Ngcamu, B. S. (2017). Quality of work life dimensions in universities: A systematic review. Global Journal of Health Science, 9(10), 118–126.
  • Noor, A. (2009). Examining OCBS as the outcome of organizational commitment: A study of universities teachers of Pakistan. Proceedings 2nd CBRC. Lahore, Pakistan. November 14.
  • Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B. (2006). Organizational citizenship behavior: Its nature, antecedents, and consequences. Thousand Oaks, CA: Sage Publications, Inc.
  • Organ, Dennis W. (1997). Organizational Citizenship Behavior: It’s Construct Clean-up Time, Human Performance, 10(2), 85-97.
  • Park, S., Henkin, A.B., & Egley, R. (2005). Teacher team commitment, teamwork, and trust: Exploring associations. Journal of Educational Administration, 43(5), 462-79.
  • Pedler, M., Burgoyne, J., and Boydell, T. (2001). The learning company: A strategy for sustainable development. London: McGraw-Hill.
  • Pfeffer, J. (2004). Competitive advantage through people: Unleashing the power of the workforce. Boston, MA: HBS Press.
  • Pio, R.J. and Tampi, J.R.E. (2018). The influence of spiritual leadership on quality of work life, job satisfaction and organizational citizenship behavior. International Journal of Law and Management, 60(2), 757-767.
  • Porter, L.W., Steers, R.M., Mowday, R.T., & Boulian, P.V. (1974). Organizational Commitment, Job Satisfaction, and Turnover among Psychiatric Technicians. Journal of Applied Psychology, 59(5), 603-609.
  • Samancı, G. (2007). Organizational trust and organizational citizenship behaviour. (Unpublished master’s thesis). Kocatepe University Institute of Social Sciences, Afyonkarahisar.
  • Singh, O. P., and Singh, S. K. (2015). Quality of work life of teachers working in higher educational institutions: A strategic approach towards teacher’s excellence. International Journal, 3(9), 180- 186.
  • Sirgy, J.M., Efraty, D, Siegel, P., and Lee, D. (2001). A new measure of quality of work life (QWL) based on need satisfaction and spillover theories. Social Indicators Research, 55(3), 241-302.
  • Skrovan, D. (1980). A brief report from the ASTD-quality of working life task force. Training and Development Journal, 34(7), 29.
  • Sökmen, A., Benk, O. & Gayaker, S. (2017). The Relationship Among Organizational Culture, Organizational Citizenship Behavior and Organizational Commitment: A Study in A Public Organization. Journal of Gazi University Faculty of Economics and Administrative Sciences, 19(2), 415-429.
  • Sturman, L. (2004). Contended and committed? A survey of quality of working life amongst teacher. Accessed (March 2, 2021): http://www.leeds.ac.uk/educol/documents/00003561.htm
  • Subbarayalu, A. V., & Al Kuwaiti, A. (2019). Quality of work life of teaching staff working at a higher education institution in Saudi Arabia: A cross-sectional Study. Journal of Social Service Research, 45(4), 530-542.
  • Swathi, V., & Reddy, M. (2016). Implications of stress on quality of work life among teachers: An empirical study. IPE Journal of Management, 6(1), 46-52.
  • Tabachnick, B., & Fidell, L. (2013). Using multivariate statistics. Boston: Pearson.
  • Tsui, K.T., & Cheng, Y.C. (1999). School organizational health and teacher commitment: a contingency study with multi-level analysis. Educational Research and Evaluation, 5(3), 249-68.
  • Ünal, Z. (2003). Job satisfaction and organizational citizenship behaviour of teachers. (Unpublished master’s thesis). Kocatepe University Institute of Social Sciences, Afyonkarahisar.
  • Üstüner, M. (2009). Teachers’ organizational commitment scale: A validity and reliability study. Inonu University Journal of the Faculty of Education, 10(1), 1-17.
  • Waitayangkook, C. (2003). Quality of work life: interactional perspective with Thai aspect, University of North Texas: consultant, scri, manplaw office, Bangkook, Thailand
  • Warr, P. (1987). Work, Unemployment and Mental Health. New York: Oxford University Press.
  • Van Laar, D., Edwards, J., & Easton, S. (2007). The work-related quality of life scale for healthcare workers. Journal of Clinical Nursing, 3(60), 325-33.
  • Yalçın, S., & Akan, D. (2016). Investigation of the relationship between leadership styles of school administrators and teachers’ quality work life and their organizational commitment. Electronic Journal of Social Sciences, 15(59), 1138-1156.
  • Yorulmaz, A., & Çelik, S. (2016). Relationship between organizational commitment, cynicism and citizenship behaviors of elementary school teachers. Kalem International Journal of Education and Human Sciences, 6(1), 161-193.

Quality of Work Life, Organizational Commitment and Organizational Citizenship Behavior of Teaching Staff in Higher Education Institutions

Year 2021, Volume: 2 Issue: 2, 98 - 109, 31.12.2021

Abstract

This study aims to find out the levels of quality of work life, organizational commitment, and organizational citizenship behavior of teaching staff working in higher education institutions. Moreover, the secondary objective of the study was to determine the correlation among the variables mentioned above. In compliance with the study's objectives, data was collected using questionnaires related to teaching staff’s perceptions. In the study, the quantitative correlational model was utilized. The study group of the research consisted of 320 academics working in foundation and state universities in Turkey. The data were gathered by means of an online survey, on a voluntary basis, with a random, easily accessible sampling method. Descriptive statistics and correlation analysis was carried out by using SPSS. Analysis of the data showed that both quality of work life and organizational citizenship behavior of teaching staff were high while their level of organizational commitment was moderate. Moreover, correlation analysis revealed that there was a strong positive correlation between the quality of work life and organizational commitment, a moderate positive correlation between the quality of work life and organizational citizenship behavior, and a moderate positive correlation between organizational commitment and organizational citizenship behavior.

References

  • Alderfer, C. P. (1972). Existence, relatedness, and growth: Human needs in organizational settings. New York, NY: The Free Press. Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedent of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63(1), 1-18.
  • Akar, H., & Üstüner, M. (2017). Turkish Adaptation of work-related quality of life scale: validity and reliability studies. Inonu University Journal of the Faculty of Education, 18(2), 159-176
  • Altay, M., & Turunç, Ö. (2018). The relationship between workload, quality of working life and turnover intention: The mediating role of leader-member exchange and organizational commitment. KAÜİİBFD, 9(17), 191-229.
  • Atalay, İ. (2005). Organizational citizenship and organizational justice. (Unpublished master’s thesis). Kocatepe University Institute of Social Sciences, Afyonkarahisar.
  • Atta, M., & Khan, M. J. (2016). Perceived organizational politics, organizational citizenship behavior and job attitudes among university teachers. Journal of Behavioral Sciences, 26(2). 21-38.
  • Aube.C., Rousseau.V., & Morin.E.M. (2007). Perceived organizational support and organizational commitment The moderating effect of locus of control and work autonomy. Journal of Managerial Psychology, 22(5), 479-495.
  • Bakhshi, A., Sharma, A. & Kumar, K. (2011). Organizational commitment as predictor of organizational citizenship behavior. European Journal of Business and Management, 3(4), 78-86.
  • Belenkuyu, C., & Yücel, C. (2017). Örgütsel Vatandaşlık [Organizational Citizenship]. In S. Özdemir, & N. Cemaloğlu, Örgütsel Davranış ve Yönetimi (pp. 331-360). Ankara: Pegem Akademi.
  • Bienstock, Carol, C., Carol, W., Demoranville & Rachel, K. Smith, (2003). Organizational citizenship behavior and service quality, Journal of Service Marketing, 17(4), 357-378.
  • Buchanan, B. (1974). Building organizational commitment: The socialization of managers in work organizations. Administrative Science Quarterly, 19(4), 533-546.
  • Burton, J. (2010). WHO healthy workplace framework and model: Background and supporting literature and practices. Retrieved from http://www.who.int/occupational_ health/healthy_workplace_framework.pdf
  • Castro et al., (2004). The influence of employee organizational citizenship behavior on customer loyalty, International Journal of Service Industry Management, 15(1), 27-53.
  • Chughtai.A. A., & Zafar.S. (2006). Antecedents and Consequences of Organizational Commitment among Pakistani University Teachers. Applied H.R.M. Research, 11(1), 39-64.
  • Danna, K., and Griffin, R. W. (1999). Health and well-being in the workplace: A review and synthesis of the literature. Journal of Management, 25(3), 357-384.
  • Daud, N., Yaakob, Y., & Ghazali, S. N. M. (2015). Quality of work life and organizational commitment: Empirical investigation among academic in public institution of higher learning. International Journal of Applied Business and Economic Research, 13(7), 6127-6144.
  • Demir, M. (2011). Relationships between Employees’ Perceptions of Quality of Work Life, Intent to Remain with the Organization and Employee Absenteeism, Ege Academic Review, 11(3), 453-464.
  • Demirhan, M. F., & Karaman, A. (2015). Academics' Perceptions of Organizational Justice and Ethical Impact of Dedication. Uşak University Journal of Social Sciences, 8(4), 245-266.
  • Donalson, S. (2000). Health behavior: quality of work life, and organizational effectiveness in the lunbe industry. SAGE Publication: California.
  • Dönder, H. (2006). Teachers’ organizational citizenship behaviors and bureaucracy. (Unpublished master’s thesis). Kocatepe University Institute of Social Sciences, Afyonkarahisar.
  • Erdem, M. (2010). Öğretmen algılarına göre liselerde iş yaşamı kalitesi ve örgütsel bağlılıkla ilişkisi [Quality of work life and its relation to organizational commitment according to teachers in secondary schools]. Kuram ve Uygulamada Eğitim Yönetimi [Educational Administration: Theory and Practice], 16(4), 511-536.
  • Ertürk, A. (2005). Increasing organizational citizenship behavior of Turkish academician: Mediating role of trust in supervisor on the relationship between organizational justice and citizenship behavior. Journal of Managerial Psychology, 22(3), 257–270.
  • Freund.A., & Carmeli.A. (2003). An empirical assessment: reconstructed model for five universal forms of work commitment. Journal of Managerial Psychology, 18(7),708-725.
  • Herzberg, F. (1987). One more time: how do you motivate employees? Harvard Business Review, 65(5), 109-120.
  • Huzzard, T. (2003). The convergence of the quality of working life and competitiveness. Stockholm: National Institute for Working Life.
  • İsmetoğlu, M. (2017). Branch teachers' multicultural efficiency levels and their perceptions towards quality of work life. (Unpublished master’s thesis). Abant İzzet Baysal University Institute of Educational Sciences, Bolu. Jacqueline A.M., Shapiro C., Kessler I. & Purcell, J. (2004). Exploring Organizationally Directed Citizenship Behavior: Reciprocity or ‘It’s my job’?, Journal of Management Studies, 41(1), 85-106.
  • Jafari, P., & Bidarian, S. (2012). The relationship between organizational justice and organizational citizenship behavior. Procedia - Social and Behavioral Sciences, 47, 1815-1820.
  • Jernigan.I.E., Beggs.J.M., & Kohut.G.F. (2002). Dimensions of work satisfaction as predictor of commitment type. Journal of managerial psychology, 17(7),546-579.
  • Jofreh, M., Yasini, A., & Dehsorkhi, H. (2013). The relationship between EFL teachers' quality of work life and job motivation. Middle-East Journal of Scientific Research, 13(3), 338-346.
  • Joolideh.F.& Yeshodhara.K.(2009). Organizational commitment among high school teachers of India and Iran. Journal of Educational Administration, 47(1), 127-136.
  • Kasraie, S., Parsa, S., Hassani, M. & Ghasam-Zadeh, A. (2014). The relationship between quality of work life, job stress, job satisfaction and citizenship behavior in Oshnaviyeh hospital’s staff. Journal of Patient Safety & Quality Improvement, 2(2), 77-81.
  • Kayan, M. (2008). Quality of life and organizational citizenship. (Unpublished master’s thesis). Kocatepe University Institute of Social Sciences, Afyonkarahisar.
  • Kaynak, S. (2007). Teachers' personal traits and organizational citizenship behaviour. (Unpublished master’s thesis). Kocatepe University Institute of Social Sciences, Afyonkarahisar.
  • Keskin, S. (2005). Work values and organizational citizenship behaviour of teachers. (Unpublished master’s thesis). Kocatepe University Institute of Social Sciences, Afyonkarahisar.
  • Kheirandish, S.M. (2009). Relation between working life quality and performance of employees in Irankhodro Dizeli company. Master's thesis. Alame Tabatabaii University.
  • Lara.P.Z.M.D.(2008). Fairness, teachers’ non-task behavior and alumni satisfaction: The influence of group commitment. Journal of Educational Administration, 46(4), 514-538.
  • Lau, T., Wong, Y.H., Chan, K.F. and Law, M. (2001). Information technology and the work environment - Does it change the way people interact at work. Human Systems Management, 20(3), 267-280.
  • Malik, M. E., Nawab, S., Naeem, B., & Danish, R. Q. (2010). Job satisfaction and organizational commitment of university teachers in public sector of Pakistan. International Journal of Business and Management, 5(6), 17-26.
  • Maslow, A. H. (1954). Motivation and personality. New York, NY: Harper.
  • Mercan, M. (2006). Organizational commitment organizational alienation and organizational citizenship behaviour of teachers. (Unpublished master’s thesis). Kocatepe University Institute of Social Sciences, Afyonkarahisar.
  • Meyer, J. P. & Allen, N. J. (1991). A Three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61-89.
  • Nadler, D. A., and Lawler, E. E. (1983). Quality of work life: Perspectives and directions. Organizational Dynamics, 11(3), 20-30.
  • Nafei, W. (2015). Meta-analysis of the impact of psychological capital on quality of work life and organizational citizenship behavior: A study on Sadat City University. International Journal of Business Administration, 6(2), 42-59.
  • Ngadiman, A. Eliyana, & Ratmawati, D. (2013). Influence of transformational leadership and organization climate to the work satisfaction, organizational commitment and organizational citizenship behavior on the educational personnel of Sebelas Maret University, Surakarta. Educational Research International, 1(1), 41-66.
  • Ngcamu, B. S. (2017). Quality of work life dimensions in universities: A systematic review. Global Journal of Health Science, 9(10), 118–126.
  • Noor, A. (2009). Examining OCBS as the outcome of organizational commitment: A study of universities teachers of Pakistan. Proceedings 2nd CBRC. Lahore, Pakistan. November 14.
  • Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B. (2006). Organizational citizenship behavior: Its nature, antecedents, and consequences. Thousand Oaks, CA: Sage Publications, Inc.
  • Organ, Dennis W. (1997). Organizational Citizenship Behavior: It’s Construct Clean-up Time, Human Performance, 10(2), 85-97.
  • Park, S., Henkin, A.B., & Egley, R. (2005). Teacher team commitment, teamwork, and trust: Exploring associations. Journal of Educational Administration, 43(5), 462-79.
  • Pedler, M., Burgoyne, J., and Boydell, T. (2001). The learning company: A strategy for sustainable development. London: McGraw-Hill.
  • Pfeffer, J. (2004). Competitive advantage through people: Unleashing the power of the workforce. Boston, MA: HBS Press.
  • Pio, R.J. and Tampi, J.R.E. (2018). The influence of spiritual leadership on quality of work life, job satisfaction and organizational citizenship behavior. International Journal of Law and Management, 60(2), 757-767.
  • Porter, L.W., Steers, R.M., Mowday, R.T., & Boulian, P.V. (1974). Organizational Commitment, Job Satisfaction, and Turnover among Psychiatric Technicians. Journal of Applied Psychology, 59(5), 603-609.
  • Samancı, G. (2007). Organizational trust and organizational citizenship behaviour. (Unpublished master’s thesis). Kocatepe University Institute of Social Sciences, Afyonkarahisar.
  • Singh, O. P., and Singh, S. K. (2015). Quality of work life of teachers working in higher educational institutions: A strategic approach towards teacher’s excellence. International Journal, 3(9), 180- 186.
  • Sirgy, J.M., Efraty, D, Siegel, P., and Lee, D. (2001). A new measure of quality of work life (QWL) based on need satisfaction and spillover theories. Social Indicators Research, 55(3), 241-302.
  • Skrovan, D. (1980). A brief report from the ASTD-quality of working life task force. Training and Development Journal, 34(7), 29.
  • Sökmen, A., Benk, O. & Gayaker, S. (2017). The Relationship Among Organizational Culture, Organizational Citizenship Behavior and Organizational Commitment: A Study in A Public Organization. Journal of Gazi University Faculty of Economics and Administrative Sciences, 19(2), 415-429.
  • Sturman, L. (2004). Contended and committed? A survey of quality of working life amongst teacher. Accessed (March 2, 2021): http://www.leeds.ac.uk/educol/documents/00003561.htm
  • Subbarayalu, A. V., & Al Kuwaiti, A. (2019). Quality of work life of teaching staff working at a higher education institution in Saudi Arabia: A cross-sectional Study. Journal of Social Service Research, 45(4), 530-542.
  • Swathi, V., & Reddy, M. (2016). Implications of stress on quality of work life among teachers: An empirical study. IPE Journal of Management, 6(1), 46-52.
  • Tabachnick, B., & Fidell, L. (2013). Using multivariate statistics. Boston: Pearson.
  • Tsui, K.T., & Cheng, Y.C. (1999). School organizational health and teacher commitment: a contingency study with multi-level analysis. Educational Research and Evaluation, 5(3), 249-68.
  • Ünal, Z. (2003). Job satisfaction and organizational citizenship behaviour of teachers. (Unpublished master’s thesis). Kocatepe University Institute of Social Sciences, Afyonkarahisar.
  • Üstüner, M. (2009). Teachers’ organizational commitment scale: A validity and reliability study. Inonu University Journal of the Faculty of Education, 10(1), 1-17.
  • Waitayangkook, C. (2003). Quality of work life: interactional perspective with Thai aspect, University of North Texas: consultant, scri, manplaw office, Bangkook, Thailand
  • Warr, P. (1987). Work, Unemployment and Mental Health. New York: Oxford University Press.
  • Van Laar, D., Edwards, J., & Easton, S. (2007). The work-related quality of life scale for healthcare workers. Journal of Clinical Nursing, 3(60), 325-33.
  • Yalçın, S., & Akan, D. (2016). Investigation of the relationship between leadership styles of school administrators and teachers’ quality work life and their organizational commitment. Electronic Journal of Social Sciences, 15(59), 1138-1156.
  • Yorulmaz, A., & Çelik, S. (2016). Relationship between organizational commitment, cynicism and citizenship behaviors of elementary school teachers. Kalem International Journal of Education and Human Sciences, 6(1), 161-193.
There are 69 citations in total.

Details

Primary Language English
Subjects Other Fields of Education
Journal Section Research Articles
Authors

Deniz Koyuncu 0000-0001-7161-1851

Gökhan Demirhan 0000-0002-8342-0160

Publication Date December 31, 2021
Published in Issue Year 2021 Volume: 2 Issue: 2

Cite

APA Koyuncu, D., & Demirhan, G. (2021). Quality of Work Life, Organizational Commitment and Organizational Citizenship Behavior of Teaching Staff in Higher Education Institutions. Higher Education Governance and Policy, 2(2), 98-109.