Relationship Between Assertiveness and Perceived Stress Levels of First Officers

Abstract

The aim of this research is to examine the factors affecting the assertive behaviors of first officers and to reveal the relationship between these factors and their perceived stress levels. 105 first officers with varying flight experience participated in two-phase study. In the first phase, participants were asked to complete a demographic information form and the Perceived Stress Scale. In the second phase, semi-structured interviews were conducted with those who volunteered to participate in order to investigate the factors influencing assertive behaviors of participants. The findings obtained from the interviews were analyzed through content analysis, and common themes and sub-themes were identified. Finally, participants were divided into two groups according to their stress score as high and low stress groups, then differences in code frequencies across themes were examined. The results revealed that , when comparing the code frequencies between the groups with high and low stress levels, significant differences were found in themes such as the use of concrete for persuasion, flight experience and expertise, and cultural and personal characteristics of the captain Pilot.

Keywords

• Assertiveness
• perceived stress level
• aviation
• first officer

İkinci Pilotların Atılganlık ve Algılanmış Stres Seviyeleri Arasındaki İlişki

Abstract

Bu araştırmanın amacı ikinci pilotların atılganlık davranışlarını etkileyen faktörleri irdelemek ve bu faktörler ile stres seviyeleri arasındaki ilişkiyi ortaya koymaktır. Bu çalışmayı gerçekleştirmek için 105 ikinci pilota ulaşılmış olup çalışma iki aşama olarak yürütülmüştür. İlk aşamada katılımcılardan anket yöntemiyle demografik bilgi formu ile Algılanmış Stres Ölçeğini doldurmaları istenmiştir. Bu şekilde katılımcıların stres puanlarına ulaşılmış ve ikinci aşamaya katılmak isteyen ikinci pilotlarla yarı yapılandırılmış mülakat yöntemiyle görüşmeler gerçekleştirilerek atılganlık davranışlarını etkileyen faktörler incelenmiştir. Görüşmeler sonucu ortaya çıkan bulgular içerik analizi yöntemiyle değerlendirilip ortak tema ve alt temalar oluşturulmuştur. Son olarak katılımcılar yüksek ve düşük stres puanına sahip gruplar olmak üzere iki gruba ayrılıp aralarındaki farklı temalardaki kod frekansı farklılıkları ortaya koyulmuştur. Ortaya çıkan sonuçlarda, yüksek ve düşük stres seviyesine sahip gruptaki ikinci pilotların kod frekansları karşılaştırıldığında, ikna için somut veri kullanma, uçuş tecrübesi ve deneyim, kaptan pilotun sahip olduğu özellikler gibi temalarda anlamlı farklar ortaya koyulmuştur.

Keywords

• Atılganlık
• algılanmış stres seviyesi
• havacılık
• ikinci pilot

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