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Understanding Supervisor’s Crab Syndrome in the Private Security Sector: A Mediation Model

Year 2023, , 361 - 380, 28.11.2023
https://doi.org/10.26650/ibr.2023.52.1102975

Abstract

This research is based on the conservation of resources theory. It aims to examine the mediator role of relational energy in the effect of supervisor’s crab syndrome on employee work effort. This research, focusing on the crab syndrome and relational energy, a new phenomenon in the literature, differs from other research in terms of the concepts it deals with. The design of the empirically designed research has been formed through the scanning model. The research sample consists of 221 private security employees reached by employing the convenient sampling method. The SmartPLS software has carried out the research’s measurement and structural model tests. Reliability and validity tests have been performed in the measurement model, while research hypotheses have been tested to reveal causal relations in the structural model. According to the research results, it has been determined that relational energy has a mediator role in the effect of supervisor’s crab syndrome on employee work effort. The contributions and limitations of the research have been discussed, and suggestions for future research are given.

References

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Year 2023, , 361 - 380, 28.11.2023
https://doi.org/10.26650/ibr.2023.52.1102975

Abstract

References

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  • Chen, C.-Y., & Yang, C.-F. (2012). The impact of spiritual leadership on organizational citizenship behavior: A multi-sample analysis. Journal ofBusiness Ethics, 105, 107-114. doi:10.1007/s10551-011-0953-3 google scholar
  • Chin, W. W. (1998). The partial least squares approach for structural equation modeling. NJ: Lawrence Erl-baum Associates. google scholar
  • Dedahanov, A.T., Miao, S. & Semyonov, A.A. (2021). When does abusive supervision mitigate work effort? Moderating roles of cognitive reappraisal and rumination. Leadership & Organization Development Jo-urnal, 42(3), 467-479. https://doi.org/10.1108/LODJ-07-2020-0312 google scholar
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  • Ehrhardt, K. (2014). Understanding the role of workplace relationships in employee commitment and enga-gement: a complementary fit perspective. Theses and Dissertations. google scholar
  • Fan, J., Wei, X., & Ko, I. (2021). How do hotel employees’ feeling trusted and its differentiation shape service performance: the role of relational energy. International Journal ofHospitality Management 92, 102700. google scholar
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  • Giumetti, G. W., Harfield, A. L., Scisco, J. L., Schroeder, A. N., Muth, E. R., & Kowalski, R. M. (2013). google scholar
  • “What a rude e-mail!” Examining the differential effects of ıncivility versus support on mood, energy, engagement, and performance in an online context, Journal of Occupational Health Psychology, 18(3), 297-309. google scholar
  • Gould-Williams, J. (2004). The effects of ‘High Commitment’ HRM practices on employee attitude: The views of public sector workers. Public Administration, 82(1), 63-81. google scholar
  • Green, F. (2004). Why has work effort become more intense? Industrial Relations: A Journal of Economy and Society, 43(4), 709-741. https://doi.org/10.1111/j.0019-8676.2004.00359.x google scholar
  • Griskevicius, V., Tybur, J. M., Delton, A. W., & Robertson, T. E. (2011). The influence of mortality and soci-oeconomic status on risk and delayed rewards: A life history theory approach. Journal of Personality and Social Psychology, 100(6), 1015-1026. google scholar
  • Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing Theory and Practice, 19(2), 139-152. google scholar
  • Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2014). Multivariate data analysis. London: Pearson. google scholar
  • Hair Jr, J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2017). A primer on partial least squares structural equation modeling (PLS-SEM). Los Angeles: Sage Publications. google scholar
  • Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019).When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2-24. google scholar
  • Harris, K.J., Kacmar, K.M. & Zivnuska, S. (2007). An investigation of abusive supervision as a predictor of performance and the meaning of work as a moderator of the relationship. The Leadership Quarterly, 18(3), 252-263. google scholar
  • Henseler, J., Christian, M. R., & Marko, S. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43, 115-135. google scholar
  • Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psycho-logist, 44, 513-524. google scholar
  • Hobfoll, S. E. (2001a). Social Support and Stress. (Eds. Neil J. Smelser, Paul B. Baltes). In International Encyclopedia of the Social & Behavioral Sciences, 14461-14465. Pergamon,. https://www.sciencedirect. com/science/article/pii/B0080430767038237 google scholar
  • Hobfoll, S. E. (2001b). The influence of culture, community, and the nested self in the stress process: Ad-vancing conservation of resources theory. Applied Psychology: An International Review, 50, 337-370. google scholar
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There are 86 citations in total.

Details

Primary Language English
Subjects Business Systems in Context (Other)
Journal Section Articles
Authors

Burcu Üzüm 0000-0001-8675-8952

Osman Özkan 0000-0001-5326-8930

Publication Date November 28, 2023
Submission Date April 13, 2022
Published in Issue Year 2023

Cite

APA Üzüm, B., & Özkan, O. (2023). Understanding Supervisor’s Crab Syndrome in the Private Security Sector: A Mediation Model. Istanbul Business Research, 52(2), 361-380. https://doi.org/10.26650/ibr.2023.52.1102975

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