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Lean Management’s Effect on Industry 4.0 Regarding Innovation

Year 2024, , 249 - 278, 30.09.2024
https://doi.org/10.26650/ibr.2024.53.1217731

Abstract

This study intends to investigate the relationship between lean management, Industry 4.0, and innovation perceptions in employees of companies in Turkey’s general tourism sector and to determine whether these perceptions have an impact on how lean management influences perceptions of Industry 4.0. Businesses are compelled to participate in innovation activities due to the fourth industrial revolution, or industry 4.0, which is characterised by the rapid advancement and change of technology. On the other hand, there is a dearth of empirical research on the impact of lean management practises in enterprises on innovation and industry 4.0. Thus, by examining the connection between lean management, industry 4.0, and the innovation process as well as the impact of lean management on these three elements, the study seeks to advance the area. The sample consists of 527 employees in employment in the tourism sector (hotels, agencies). Surveys were used to gather data, which structural equivalency modelling was used to assess. According to the study’s findings, lean management has a favourable impact on innovation and industry 4.0. Another finding is that innovation affects Industry 4.0. The emergence of new and creative ideas in businesses will lead to the creation or development of advanced production technologies. The principal discovery of the study indicates that innovation functions as a mediator in the correlation between industry 4.0 and lean management.

Project Number

Yok

References

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  • Asdecker B. and Felch V. (2018). Development of an Industry 4.0 Maturity Model for The Delivery Process in Supply Chains. Journal of Modelling in Management, 13(4), 840-883. google scholar
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  • Byrne, A., (2015). Lean Transformation. Ed.: Melis İnan, İstanbul: Optimist Publishing. google scholar
  • Chang, M., Walimuni, A. C. S. M., Kim, M. and Lim, H. (2022). Acceptance of tourism blockchain based on UTAUT and connectivism theory. Technology in Society, 71, 1-13. google scholar
  • Cuatrecasas, L. (2004). A lean management implementation method in service operations. International Jo-urnal of Services, Technology and Management, 5(5/6), 532-544. google scholar
  • Çanakçı S.D., Çanakçı T. and Geçgin, E. (2019). Destination Image of Kars Province and Eastern Express Experience. International Journal of Society Research. 11(18), 1876-1896. google scholar
  • Canakcioglu, Mustafa, (2019). Tools to fight waste in lean thinking philosophy. Journal of Social Sciences Research, 8(3), 270-282. google scholar
  • Çavuş, M. F. and Akgemci, T. (2008). The Effect of Employee Empowerment on Organizational Creativity and Innovation in Enterprises: A Study in Manufacturing Industry. Selcuk University Journal of Social Sciences Institute, 20, 229-244. google scholar
  • Deran, A. and Beller, B. (2014): Value Stream Costing as a Tool of Lean Management in Hospitals and an Application in a Public Hospital. Selcuk University Journal of Social Sciences Institute, 32, 161-174. google scholar
  • Derin, N. (2008). The Effect of Lean Management on Internal Image According to Employees’ Perceptions: A Study in Private Hospitals in Turkey. (Unpublished doctoral dissertation). İnönü University Institute of Social Sciences, Malatya. google scholar
  • Duren, Z. (2002). Management in the 2000s. Istanbul: Alfa Publications. google scholar
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  • Hair, J., Black, W., Babin, B. and Anderson, R. (2009). Multivariate data analysis (7th b.). Upper Saddle River, N.J.: Prentice Hall. google scholar
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  • Işık, C. and Keskin, G. (2013). The Importance of Innovation in Establishing Competitive Advantage in Information Economies. Atatürk University Journal of Economics and Administrative Sciences, 27(1), 41-57. google scholar
  • Işık, C., Küçükaltan, E. G., Taş, S., Akoğul, E., Uyrun, A., Hajiyeva, T., Turan, B., Dırbo, A. H. and Bayrak-taroğlu, E. (2019). Tourism and innovation: A literature review. Journal of Ekonomi, 2, 88-154. google scholar
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  • Imanovic, S., Milojica, V. and Roblek, V. (2016). A holistic approach to innovations in tourism. Paper presen-ted at the International Conference on Economic and Social Studies, Sarajevo, Bosnia and Herzegovina, 21-22 April. google scholar
  • Kagermann, H., Helbig, J., Hellinger, A. and Wahlster, W. (2013). Recommendations for Implementing the Strategic Initiative, Industrie 4.0: Securing the Future of German Manufacturing Industry, Final Report of the Industrie 4.0 Working Group. google scholar
  • Kagermann, H., Wahlster, W. and Helbig, J. (2013). Securing the Future of German Manufacturing Industry: Recommendations for Implementing the Strategic Initiative Industrie 4.0. Final Report of the Industrie 4.0 Working Group. Forschungsunion im Stifterverband für die Deutsche Wirtschaft e. V., Berlin. google scholar
  • Kolberg, D. and Züehlke, D. (2015). Lean Automation enabled by Industry 4.0 Technologies. IFAC-Paper-sOnLine, 48(3), 1870-1875. google scholar
  • Korze, S. Z. (2019). From Industry 4.0 To Tourısm 4.0. Innovative Issues and Approaches in Social Sciences, 12(3), 29-52. google scholar
  • Krafcik J. F. (1988). Triumph of the Lean Production System. Sloan management review, 30(1), 41-52. google scholar
  • Kucmarski, T. D. (1996). Innovation: Leadership Strategies for the Competitive Edge. USA: NTC Business Books. google scholar
  • Leite, H.R. and Vierira, G.E. (2015). Lean philosophy and its applications in the service industry: a review of the current knowledge. Production, 25(3), 529-541. google scholar
  • Lewis, M. A. (2000). Lean Production and Sustainable Competitive Advantage. International Journal of Operations & Production Management, 20(8), 959-978. https://doi.org/10.1108/01443570010332971. google scholar
  • Lyons, R. K., Chatman, J. and Joyce, C. K. (2007). Innovation in Services: Corporate Culture and Investment Banking. California Management Review, 50(1), 174-191. google scholar
  • Myers, S. and Marquis, D. G. (1969). Successful Industrial Innovations: A Study of Factors Underlying In-novation in Selected Firms. National Science Foundation. google scholar
  • Nascimento, I.T., Silva, M.E.A., Gama, G.R.S and Xavier, M.C. (2021). Application Of Lean Manage-ment Tools In Industry 4.0: A Systematic Review. Independent Journal Of Management & Productıon (IJM&P), 12(9), 856-864. google scholar
  • Mendoza-Moheno, J., Cruz-Coria, E. and Gonzalez-Cruz, T. F. (2021). Socio-technical innovation in com-munity-based tourism organizations: A proposal for local development. Technological Forecasting & Social Change, 171, 1-12. google scholar
  • Okatan, D. and Yıldırım, Y. (2021). Endüstri 4.0 Teknolojilerinin Turizm Sektörüne Yansımaları: Literatür İncelemesi. Journal of Tourism Intelligence and Smartness, 4(2), 168-185. google scholar
  • Osei, B. A., Ragavan, N. A. and Mensah, H. K. (2020). Prospects of the fourth industrial revolution for the hospitality industry: a literature review. Journal of Hospitality and Tourism Technology. https://www. emerald.com/insight/1757-9880.htm. google scholar
  • Narayanamurthy, G. and Gurumurthy, A. (2016). Leanness assessment: a literature review. International Journal of Operations & Production Management, 36(10), 1115-1160. google scholar
  • Nordin, S. (2003). Tourism Clustering & Innovation: Paths To Economic Growth and Development. Europe-an Tourism Research Institute, MiD Sweden University, 14, 1-81. google scholar
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  • Perdomo-Verdecia, V, Sacristân-Dı'az. M. and Garrido-Vega, P. (2022). Lean management in hotels: Where we are and where we might go. International Journal of Hospitality Management, 104, 103250. google scholar
  • Pereira A.C. and Romero F. (2017). A Review of Meaning and The Implications of The Industry 4.0 Concept. Procedia Manufacturing, 13, 1206-1214. google scholar
  • Rajput S. and Singh S.P. (2019). Industry 4.0-challenges to implement circular economy. Benchmarking: An International Journal, 28(5), 1717-1739. google scholar
  • Schuh, G., Potente, T., Wesch-Potente, C., Weber, A. R. ve Prote, J. P. (2014). Collaboration Mechanisms to Increase Productivity in the Content of Industrie 4.0. Robust Manufacturing Conference (p. 51-56). Elsivier B:V. google scholar
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  • Sony, M. (2018). Industry 4.0 and Lean Management: a Proposed Integration Model and Research Proposi-tions. Production & Manufacturing Research, 6(1), 416-432. google scholar
  • Şengel, Ü. (2021). Chronology of the Interaction Between the Industrial Revolution and Modern Tourism Flows. Journal of Tourism Intelligence and Smartness, 4(1), 19-30. google scholar
  • Tasgin, A. and Korucuk, M. (2018). Development of Foreign Language Lesson Satisfaction Scale (FLSS): Validity and Reliability Study. Journal of Curriculum and Teaching, 7(2), 66-77. google scholar
  • Tikici, M., Aksoy, A. and Derin, N. (2006). Lean Management as One of the Radical Elements of Total Qu-ality Management. Electronic Journal of Social Sciences, 5(15), 20-33. google scholar
  • Topsakal, Y., Çelik, P. and Yüzbaşıoğlu, N. (2018). Innovation in Small and Medium-Sized Tourism Enterp-rises (Small Business): The Case of Kaleiçi, Antalya. Turkish Studies, 13(3), 737-752. google scholar
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Year 2024, , 249 - 278, 30.09.2024
https://doi.org/10.26650/ibr.2024.53.1217731

Abstract

Supporting Institution

Yok

Project Number

Yok

Thanks

Yok

References

  • Abdallah, A.B., Dahiyat, S.E. and Matsui, Y. (2019). Lean management and innovation performance: Evi-dence from international manufacturing companies. Management Research Review, 42(2), 239-262. google scholar
  • Al-Aomar, R. and Hussain, M. (2019). Exploration and prioritization of lean techniques in a hotel supply chain. International Journal of Lean Six Sigma, 10(1), 375-396. google scholar
  • Alsos, G. A., Eide, D. and Madsen, E. L. (2014). Introduction: Innovation in Tourism Industries. Chapters, 1-24. (In Handbook of Research on Innovation in Tourism Industries). Cheltenham, UK: Edward Elgar Publishing. google scholar
  • Arpaci, Y, O. (2019). Relationship between Outsourcing and Innovation in Businesses. (Unpublished doctoral dissertation). Pamukkale University, Institute of Social Sciences, Denizli. google scholar
  • Asdecker B. and Felch V. (2018). Development of an Industry 4.0 Maturity Model for The Delivery Process in Supply Chains. Journal of Modelling in Management, 13(4), 840-883. google scholar
  • Banger, G. (2017). Industry 4.0 Extra. Ankara: Dorlion Publications. google scholar
  • Byrne, A., (2015). Lean Transformation. Ed.: Melis İnan, İstanbul: Optimist Publishing. google scholar
  • Chang, M., Walimuni, A. C. S. M., Kim, M. and Lim, H. (2022). Acceptance of tourism blockchain based on UTAUT and connectivism theory. Technology in Society, 71, 1-13. google scholar
  • Cuatrecasas, L. (2004). A lean management implementation method in service operations. International Jo-urnal of Services, Technology and Management, 5(5/6), 532-544. google scholar
  • Çanakçı S.D., Çanakçı T. and Geçgin, E. (2019). Destination Image of Kars Province and Eastern Express Experience. International Journal of Society Research. 11(18), 1876-1896. google scholar
  • Canakcioglu, Mustafa, (2019). Tools to fight waste in lean thinking philosophy. Journal of Social Sciences Research, 8(3), 270-282. google scholar
  • Çavuş, M. F. and Akgemci, T. (2008). The Effect of Employee Empowerment on Organizational Creativity and Innovation in Enterprises: A Study in Manufacturing Industry. Selcuk University Journal of Social Sciences Institute, 20, 229-244. google scholar
  • Deran, A. and Beller, B. (2014): Value Stream Costing as a Tool of Lean Management in Hospitals and an Application in a Public Hospital. Selcuk University Journal of Social Sciences Institute, 32, 161-174. google scholar
  • Derin, N. (2008). The Effect of Lean Management on Internal Image According to Employees’ Perceptions: A Study in Private Hospitals in Turkey. (Unpublished doctoral dissertation). İnönü University Institute of Social Sciences, Malatya. google scholar
  • Duren, Z. (2002). Management in the 2000s. Istanbul: Alfa Publications. google scholar
  • Dülgaroğlu, O. (2021). Digitalization in Tourism: Smart Tourism Applications, Digital Tourism and Tourism 4.0. Journal of Tourism and Management, 2(1), 1-15. google scholar
  • Engelund, Eva H. Breum, Gitte and Friis, Alan (2009). Optimization of large-scale food production using Lean Manufacturing principles. Journal of Foodservice, 20(1), 4-14. google scholar
  • Elitaş, C. (2011). Research Methods in Accounting. Ankara: Gazi Bookstore. google scholar
  • Farrington, T., Antony, J. and O’Gorman, K. D. (2018). Continuous improvement methodologies and prac-tices in hospitality and tourism. International Journal of Contemporary Hospitality Management, 30(1), 581-600. google scholar
  • Frederick, D. E. (2016). Libraries, Data and the Fourth Industrial Revolution (Data Deluge Column). Library Hi Tech News, 33(5), 9-12. google scholar
  • Freeman, C. and Soete, L. (1997). The Economies of Industrial Innovation. London: MIT Press. google scholar
  • Ghobakhloo, M., Iranmanesh, M., Maroufkhani, P., Grybauskas, A., Vilkas, M. and Petraite, M. (2021). Industry 4.0, innovation, and sustainable development: A systematic review and a roadmap to sustainable innovation. Business Strategy and the environment, 30(2), 1-21. google scholar
  • Giotis, G. and Papadionysiou, E. (2022). The Role of Managerial and Technological Innovations in the Tou-rism Industry: A Review of the Empirical Literature. Sustainability, 14, 1-20. google scholar
  • Gupta, S., Sharma, M. and Vijaya Sunder, M. (2016). Lean services: a systematic review. International Jo-urnal of Productivity and Performance Management, 65(8), 1025-1056. google scholar
  • Gürbüz, S. and Şahin, F. (2017). Research Methods in Social Sciences: Philosophy-Method-Analysis. Ankara: Seçkin Publishing. google scholar
  • Hadid, W. and Mansouri, S. A. (2014). The lean-performance relationship in services: A theoretical model. International Journal of Operations & Production Management, 34(6), 750-785. google scholar
  • Hair, J., Black, W., Babin, B. and Anderson, R. (2009). Multivariate data analysis (7th b.). Upper Saddle River, N.J.: Prentice Hall. google scholar
  • Handscomb, C., Jautelat, S., Rodriguez, M., Wienke, L. and Raedemaecker, S. (2020). Lean management or agile? The right answer may be both. McKinsey, Jul. 14, p. 6. google scholar
  • Hjalager, A.N. (2002). Repairing Innovation Defectiveness in Tourism. Tourism Management. 23, 465-474. google scholar
  • http://vetpro40.com/wp-content/uploads/2019/02/End.4.0.Rehber.pdf, Downloaded: 24.03.2022 google scholar
  • Işık, C. and Keskin, G. (2013). The Importance of Innovation in Establishing Competitive Advantage in Information Economies. Atatürk University Journal of Economics and Administrative Sciences, 27(1), 41-57. google scholar
  • Işık, C., Küçükaltan, E. G., Taş, S., Akoğul, E., Uyrun, A., Hajiyeva, T., Turan, B., Dırbo, A. H. and Bayrak-taroğlu, E. (2019). Tourism and innovation: A literature review. Journal of Ekonomi, 2, 88-154. google scholar
  • Ivanov, S., Webster, C. and Berezina, K. (2017). Adoption of robots and service automation by tourism and hospitality companies. Revista Turismo & Desenvolvimento, 27/28, 1501-1517. google scholar
  • Imanovic, S., Milojica, V. and Roblek, V. (2016). A holistic approach to innovations in tourism. Paper presen-ted at the International Conference on Economic and Social Studies, Sarajevo, Bosnia and Herzegovina, 21-22 April. google scholar
  • Kagermann, H., Helbig, J., Hellinger, A. and Wahlster, W. (2013). Recommendations for Implementing the Strategic Initiative, Industrie 4.0: Securing the Future of German Manufacturing Industry, Final Report of the Industrie 4.0 Working Group. google scholar
  • Kagermann, H., Wahlster, W. and Helbig, J. (2013). Securing the Future of German Manufacturing Industry: Recommendations for Implementing the Strategic Initiative Industrie 4.0. Final Report of the Industrie 4.0 Working Group. Forschungsunion im Stifterverband für die Deutsche Wirtschaft e. V., Berlin. google scholar
  • Kolberg, D. and Züehlke, D. (2015). Lean Automation enabled by Industry 4.0 Technologies. IFAC-Paper-sOnLine, 48(3), 1870-1875. google scholar
  • Korze, S. Z. (2019). From Industry 4.0 To Tourısm 4.0. Innovative Issues and Approaches in Social Sciences, 12(3), 29-52. google scholar
  • Krafcik J. F. (1988). Triumph of the Lean Production System. Sloan management review, 30(1), 41-52. google scholar
  • Kucmarski, T. D. (1996). Innovation: Leadership Strategies for the Competitive Edge. USA: NTC Business Books. google scholar
  • Leite, H.R. and Vierira, G.E. (2015). Lean philosophy and its applications in the service industry: a review of the current knowledge. Production, 25(3), 529-541. google scholar
  • Lewis, M. A. (2000). Lean Production and Sustainable Competitive Advantage. International Journal of Operations & Production Management, 20(8), 959-978. https://doi.org/10.1108/01443570010332971. google scholar
  • Lyons, R. K., Chatman, J. and Joyce, C. K. (2007). Innovation in Services: Corporate Culture and Investment Banking. California Management Review, 50(1), 174-191. google scholar
  • Myers, S. and Marquis, D. G. (1969). Successful Industrial Innovations: A Study of Factors Underlying In-novation in Selected Firms. National Science Foundation. google scholar
  • Nascimento, I.T., Silva, M.E.A., Gama, G.R.S and Xavier, M.C. (2021). Application Of Lean Manage-ment Tools In Industry 4.0: A Systematic Review. Independent Journal Of Management & Productıon (IJM&P), 12(9), 856-864. google scholar
  • Mendoza-Moheno, J., Cruz-Coria, E. and Gonzalez-Cruz, T. F. (2021). Socio-technical innovation in com-munity-based tourism organizations: A proposal for local development. Technological Forecasting & Social Change, 171, 1-12. google scholar
  • Okatan, D. and Yıldırım, Y. (2021). Endüstri 4.0 Teknolojilerinin Turizm Sektörüne Yansımaları: Literatür İncelemesi. Journal of Tourism Intelligence and Smartness, 4(2), 168-185. google scholar
  • Osei, B. A., Ragavan, N. A. and Mensah, H. K. (2020). Prospects of the fourth industrial revolution for the hospitality industry: a literature review. Journal of Hospitality and Tourism Technology. https://www. emerald.com/insight/1757-9880.htm. google scholar
  • Narayanamurthy, G. and Gurumurthy, A. (2016). Leanness assessment: a literature review. International Journal of Operations & Production Management, 36(10), 1115-1160. google scholar
  • Nordin, S. (2003). Tourism Clustering & Innovation: Paths To Economic Growth and Development. Europe-an Tourism Research Institute, MiD Sweden University, 14, 1-81. google scholar
  • Oslo Manual (2005). Guide to Collection and Interpretation of Innovation Data. Ankara: TUBITAK Publi-cations. google scholar
  • Örnek, A. (1991). Public Administration, İstanbul. google scholar
  • Perdomo-Verdecia, V, Sacristân-Dı'az. M. and Garrido-Vega, P. (2022). Lean management in hotels: Where we are and where we might go. International Journal of Hospitality Management, 104, 103250. google scholar
  • Pereira A.C. and Romero F. (2017). A Review of Meaning and The Implications of The Industry 4.0 Concept. Procedia Manufacturing, 13, 1206-1214. google scholar
  • Rajput S. and Singh S.P. (2019). Industry 4.0-challenges to implement circular economy. Benchmarking: An International Journal, 28(5), 1717-1739. google scholar
  • Schuh, G., Potente, T., Wesch-Potente, C., Weber, A. R. ve Prote, J. P. (2014). Collaboration Mechanisms to Increase Productivity in the Content of Industrie 4.0. Robust Manufacturing Conference (p. 51-56). Elsivier B:V. google scholar
  • Schumpeter, J. A. (1961). The Theory of Economic Development. New York: Oxford University Press. google scholar
  • Sığırcı, M. (2001). National Productivity Center. Key Magazine, 6(68). google scholar
  • Sony, M. (2018). Industry 4.0 and Lean Management: a Proposed Integration Model and Research Proposi-tions. Production & Manufacturing Research, 6(1), 416-432. google scholar
  • Şengel, Ü. (2021). Chronology of the Interaction Between the Industrial Revolution and Modern Tourism Flows. Journal of Tourism Intelligence and Smartness, 4(1), 19-30. google scholar
  • Tasgin, A. and Korucuk, M. (2018). Development of Foreign Language Lesson Satisfaction Scale (FLSS): Validity and Reliability Study. Journal of Curriculum and Teaching, 7(2), 66-77. google scholar
  • Tikici, M., Aksoy, A. and Derin, N. (2006). Lean Management as One of the Radical Elements of Total Qu-ality Management. Electronic Journal of Social Sciences, 5(15), 20-33. google scholar
  • Topsakal, Y., Çelik, P. and Yüzbaşıoğlu, N. (2018). Innovation in Small and Medium-Sized Tourism Enterp-rises (Small Business): The Case of Kaleiçi, Antalya. Turkish Studies, 13(3), 737-752. google scholar
  • Taylor, F. W. (1985). The Principles of Scientific Management, Easton, Hive Publishing, Co., Easton, USA. google scholar
  • TÜSİAD (2016). Industry 4.0 in Turkey as An Imperative for Global Competitiveness An Emerging Market Perspective. İstanbul: TÜSİAD Publishing. google scholar
  • Uy, A. O. O. and Rabo, J. S. (2019). IR4.0 Readiness of Accounting Education: Professional Quotient and CHED’s accounting program standards. Presented at the DLSU Research Congress 2019 De La Salle University, Manila, Philippines. google scholar
  • UNWTO (2017) Tourism highlights. 2017 Edition. Available at: https://www.e-unwto.org/doi/ pdf/10.18111/9789284419029 (14.6. 2023). google scholar
  • Vlachos, I. and Bogdanovic, A. (2013). Lean thinking in the European hotel industry. Tourism Management, 36, 354- 363. google scholar
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There are 73 citations in total.

Details

Primary Language English
Subjects Business Administration
Journal Section Articles
Authors

Serkan Naktiyok 0000-0003-1226-2940

Mehmet Burhanettin Coşkun 0000-0001-7138-7669

Fatma Temelli 0000-0001-7436-5289

Project Number Yok
Publication Date September 30, 2024
Submission Date December 12, 2022
Published in Issue Year 2024

Cite

APA Naktiyok, S., Coşkun, M. B., & Temelli, F. (2024). Lean Management’s Effect on Industry 4.0 Regarding Innovation. Istanbul Business Research, 53(2), 249-278. https://doi.org/10.26650/ibr.2024.53.1217731

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