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Sustainable Digital Talent Ecosystem in the New Era: Impacts on Businesses, Governments and Universities

Year 2020, , 360 - 379, 30.11.2020
https://doi.org/10.26650/ibr.2020.49.0009

Abstract

Future work will become more digital-oriented and the term digital talent will become the essence of the future workforce. In a digital work design, digital talents, digital fluency, digital networks, and digital platforms will be the most pronounced words. As a result of the rapid digital transformation effort all over the world, the huge increase in the demand for digital skills has led to a worldwide digital talent gap. To close this gap and to expand the digital talent ecosystem in a country, corporations, governments, and higher education institutions should act together. Universities have to understand the digital capability needs of employers to prepare digitally employable graduates for digitally dominated business environments. Governments should attract digital talents to simplify and digitize their services and operations. Corporations should attract digital talents to succeed in digital transformation and gain a competitive advantage. In this study, we emphasized the effect of digital transformation and digital talent shortage on governments, corporations, and universities. Then we highlighted the importance of their collaboration to develop and sustain digitally talented people in a country. We hope this study will be an encouraging guide to enhance partnerships between governments, corporations, and universities to better manage the digital talent shortage.

Supporting Institution

The authors declared that this study has received no financial support.

References

  • Agarwal, R., Gao, G., DesRoches, C., & Jha, A. K. (2010). Research commentary—The digital transformation of healthcare: Current status and the road ahead. Information Systems Research, 21(4), 796-809.
  • Aitken, K. (2018). Governance in the Digital Age. Available at: https://www.ppforum.ca/wp-content/uploads/2018/09/GovernanceInTheDigitalAge-PPF-SEPT2018-EN.pdf (accessed 21.08.2019)
  • Akgündüz, D., Aydeniz, M., Çakmakçı, G., Çavaş, B., Çorlu, M. S., Öner, T., & Özdemir, S. (2015). STEM Eğitimi Türkiye Raporu. İstanbul: Scala Basım.
  • Altınöz, M. (2018). Yetenek yönetiminin algılanması üzerine karşılaştırmalı bir araştırma. Selçuk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, (39), 82-95.
  • AYBEK, H. S. Y. (2017). Üniversite 4.0’a geçiş süreci: kavramsal bir yaklaşım. Açıköğretim Uygulamaları ve Araştırmaları Dergisi, 3(2), 164-176.
  • BCG (2017). Year 2035: Talent War in the Digital Age. Available at: http://image-src.bcg.com/Images/BCG_Year-2035_Talent-War-Digital-Age_ENG_Jan2017_tcm21-153967.pdf (accessed 21.08.2019)
  • BCG (2019). Decoding Digital Talent. Available at: https://www.bcg.com/publications/2019/decoding-digital-talent.aspx (21.08.2019)
  • Bhens, S., Lau, L., Sarrazin, L. (2016). The New Tech Talent You Need To Succeed In Digital. Available at: https://www.mckinsey.com/business-functions/digital-mckinsey/our-insights/the-new-tech-talent-you-need-to-succeed-in-digital (accessed 28.08.2019)
  • Bort, J. (2014). Bill Gates: People don't realise how many jobs will soon be lost to computers. Available at: http://www.thejournal.ie/bill-gates-software-automatic-jobs-loss-bots-1363435-Mar2014/ (accessed 28.08.2019)
  • Brougham, D., & Haar, J. (2018). Smart Technology, Artificial Intelligence, Robotics, and Algorithms (STARA): Employees’ perceptions of our future workplace. Journal of Management & Organization, 24(2), 239-257.
  • Brynjolfsson, E. and McAfee, A. (2011). Race against the machine: How the digital revolution is accelerating innovation, driving productivity, and irreversibly transforming employment and the economy. Digital Frontier Press Lexington, MA.
  • Bughin, J., Hazan, E., Ramaswamy, S., Chui, M., Allas, T., Dahlström, P., ... & Trench, M. (2017). Artificial intelligence: The next digital frontier. McKinsey Global Institute, 1-80.
  • Business–Higher Education Forum (2019). Creating Purposeful Partnerships, Available at: https://www.bhef.com/sites/default/files/BHEF_2018_CEO_playbook_0.pdf (accessed 10.11.2019)
  • Business–Higher Education Forum and Burning Glass Technologies (2018) The New Foundational Skills of the Digital Economy. Available at: https://www.burning-glass.com/wp-content/uploads/New_Foundational_Skills.pdf (accessed 12.11.2019).
  • Capgemini Research Institute and LinkedIn (2017). The Digital Talent Gap: Are Companies Doing Enough? Available at https://www.capgemini.com/wp-content/uploads/2017/10/Digital-Talent-Gap-Report_Digital.pdf (accessed 28.08.2019)
  • Cardenas-Navia, I., & Fitzgerald, B. K. (2019). The digital dilemma: Winning and losing strategies in the digital talent race. Industry and Higher Education, 33(3), 214-217.
  • Castells, M. (2011). The rise of the network society (Vol. 12). John wiley & sons.
  • Collings, D. G., & Mellahi, K. (2009). Strategic talent management: A review and research agenda. Human resource management review, 19(4), 304-313.
  • Cukier, W. (2019). Developing Canada's Digital-Ready Public Service: Attracting and Retaining a Highly Skilled, Diverse Workforce to Support the Government of Canada's Digital Strategy. Public Policy Forum.
  • Das, G. (2017). Changing Role of People Management in Digital Era. Journal of Industrial Relationship, Corporate Governance & Management Explorer (e ISSN 2456-9461), 1(3), 22-29.
  • Değirmen, G. C., Vural, Z. B. A., & Özbükerci, İ. Bilgi Toplumu ve Dijital Uçurum. İNİF E-Dergi, 1(2), 102-118.
  • Deloitte (2018). AI, Robotics and Automation. The Rise of the Social Enterprise: 2018 Deloitte Human Capital Trends. Available at: https://www2.deloitte.com/content/dam/Deloitte/at/Documents/human-capital/at-2018-deloitte-human-capital-trends.pdf (accessed 28.08.2019)
  • Dhanabhakyam, M., & Kokilambal, K. (2014). A study on existing talent management practice and its benefits across industries. International Journal of Research in Business Management, 2(7), 23-36.
  • Hanna, N. (2018). A role for the state in the digital age. Journal of Innovation and Entrepreneurship, 7(1), 5.
  • Hess, T., Matt, C., Benlian, A., & Wiesböck, F. (2016). Options for formulating a digital transformation strategy. MIS Quarterly Executive, 15(2).
  • Kane G. C., Palmer D., Phillips A. N., Kiron D. and Buckley N., “Aligning the Organization for its Digital Future” MIT Sloan Management Review and Deloitte University Press, July 2016. Available at: https://www2.deloitte.com/content/dam/Deloitte/ie/Documents/Consulting/2016_MIT_Deloitte-Aligning-Digital-Future.pdf (accessed 28.08.2019)
  • Kane, G. (2015). The Talent Imperative in Digital Business. MIT Sloan Management Review. Available at: https://sloanreview.mit.edu/article/the-talent-imperative-in-digital-business/ (accessed 28.08.2019)
  • Kane, G., Palmer D., Philips A. N., Kiron D. (2017). Winning the Digital War for Talent. MIT Sloan Management Review. Available at:.https://sloanreview.mit.edu/article/winning-the-digital-war-for-talent/ (accessed 28.08.2019)
  • King, M., Marshall, A., & Zaharchuk, D. (2016). Facing the Storm: Navigating the Global Skills Crisis. IBM Institute for Business Value. December.
  • Kiron, D., Kane, G. C., Palmer, D., Phillips, A. N., & Buckley, N. (2016). Aligning the organization for its digital future. MIT Sloan Management Review, 58(1).
  • Lynch, C. (2015). Stephen Hawking on the Future of Capitalism and Inequality. Available at: https://www.counterpunch.org/2015/10/15/stephen-hawkings-on-the-tuture-of-capitalism-and-inequality/ (accessed 28.08.2019)
  • Man Power Group 2016/2017 Solving The Talent Shotage Report. Available at: https://go.manpowergroup.com/talent-shortage-2018#thereport (accessed 28.08.2019)
  • Manyika, J., Chui, M., Bughin, J., Dobbs, R., Bisson, P., & Marrs, A. (2013). Disruptive technologies: Advances that will transform life, business, and the global economy (Vol. 180). San Francisco, CA: McKinsey Global Institute.
  • Manyika, J., Lund, S., Chui, M., Bughin, J., Woetzel, J., Batra, P., ... & Sanghvi, S. (2017). Jobs lost, jobs gained: Workforce transitions in a time of automation. McKinsey Global Institute.
  • McVal Osborne and Sally Winston (2016). Talent Trends: Winning the War for Digital Talent. Available at https://www.polyu.edu.hk/iaee/files/Talent_Trends_Digital-Talent_FINAL.pdf (accessed 28.08.2019)
  • Mergel, I., Gong, Y., & Bertot, J. (2018). Agile government: Systematic literature review and future research.
  • Montealegre, R., & Cascio, W. F. (2017). Technology-driven changes in work and employment. Communications of the ACM, 60(12), 60-67.
  • Mura, A. (2018). HR and Talent Management in the Digital Era: Strategy and Challenges. Available at.https://blog.userlane.com/hr-and-talent-management-challenges-in-the-digital-era/ (accessed 28.08.2019).
  • Piccinini, E., Hanelt, A., Gregory, R., & Kolbe, L. (2015). Transforming industrial business: the impact of digital transformation on automotive organizations.
  • Randstad US (March, 2019). Workplace 2025: The Post-Digital Frontier, Available at https://www.prnewswire.com/news-releases/a-companys-reputation-as-a-digital-leader-greatly-impacts-their-ability-to-attract-and-retain-talent-randstad-us-study-finds-300619937.html (accessed 28.08.2019)
  • Ratten, V. (2014). Indian and US consumer purchase intentions of cloud computing services. Journal of Indian Business Research, 6(2), 170-188.
  • Shmelkova, L. V. (2016). Personnel for the digital economy: a look into the future. Additional Vocational Education in the Country and in the World, 8(30), 1-4.
  • Strack, R., Dyrchs, S., Kotsis, A. & Mingardon, S.(2017). How to Gain and Develop Digital Talent and Skills. Boston Consulting Group. Available at http://image-src.bcg.com/Images/BCG-How-to-Gain-and-Develop-Digital-Talent-and-Skills-July-2017_tcm9-165367.pdf (accessed 28.08.2019).
  • Tansley, C., & Sempik, A. (2008). Talent management: Design, implementation and evaluation.
  • Van Deursen, A., & Van Dijk, J. (2011). Internet skills and the digital divide. New media & society, 13(6), 893-911.
  • Van Dijk, J. (2016). Ağ toplumu. Epsilon Yayincilik Ltd. Sti.
  • WEF (World Economic Forum). (2018). The future of jobs report 2018. World Economic Forum, Geneva, Switzerland. Available at http://www3.weforum.org/docs/WEF_Future_of_Jobs_2018.pdf (accessed 28.08.2019)
Year 2020, , 360 - 379, 30.11.2020
https://doi.org/10.26650/ibr.2020.49.0009

Abstract

References

  • Agarwal, R., Gao, G., DesRoches, C., & Jha, A. K. (2010). Research commentary—The digital transformation of healthcare: Current status and the road ahead. Information Systems Research, 21(4), 796-809.
  • Aitken, K. (2018). Governance in the Digital Age. Available at: https://www.ppforum.ca/wp-content/uploads/2018/09/GovernanceInTheDigitalAge-PPF-SEPT2018-EN.pdf (accessed 21.08.2019)
  • Akgündüz, D., Aydeniz, M., Çakmakçı, G., Çavaş, B., Çorlu, M. S., Öner, T., & Özdemir, S. (2015). STEM Eğitimi Türkiye Raporu. İstanbul: Scala Basım.
  • Altınöz, M. (2018). Yetenek yönetiminin algılanması üzerine karşılaştırmalı bir araştırma. Selçuk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, (39), 82-95.
  • AYBEK, H. S. Y. (2017). Üniversite 4.0’a geçiş süreci: kavramsal bir yaklaşım. Açıköğretim Uygulamaları ve Araştırmaları Dergisi, 3(2), 164-176.
  • BCG (2017). Year 2035: Talent War in the Digital Age. Available at: http://image-src.bcg.com/Images/BCG_Year-2035_Talent-War-Digital-Age_ENG_Jan2017_tcm21-153967.pdf (accessed 21.08.2019)
  • BCG (2019). Decoding Digital Talent. Available at: https://www.bcg.com/publications/2019/decoding-digital-talent.aspx (21.08.2019)
  • Bhens, S., Lau, L., Sarrazin, L. (2016). The New Tech Talent You Need To Succeed In Digital. Available at: https://www.mckinsey.com/business-functions/digital-mckinsey/our-insights/the-new-tech-talent-you-need-to-succeed-in-digital (accessed 28.08.2019)
  • Bort, J. (2014). Bill Gates: People don't realise how many jobs will soon be lost to computers. Available at: http://www.thejournal.ie/bill-gates-software-automatic-jobs-loss-bots-1363435-Mar2014/ (accessed 28.08.2019)
  • Brougham, D., & Haar, J. (2018). Smart Technology, Artificial Intelligence, Robotics, and Algorithms (STARA): Employees’ perceptions of our future workplace. Journal of Management & Organization, 24(2), 239-257.
  • Brynjolfsson, E. and McAfee, A. (2011). Race against the machine: How the digital revolution is accelerating innovation, driving productivity, and irreversibly transforming employment and the economy. Digital Frontier Press Lexington, MA.
  • Bughin, J., Hazan, E., Ramaswamy, S., Chui, M., Allas, T., Dahlström, P., ... & Trench, M. (2017). Artificial intelligence: The next digital frontier. McKinsey Global Institute, 1-80.
  • Business–Higher Education Forum (2019). Creating Purposeful Partnerships, Available at: https://www.bhef.com/sites/default/files/BHEF_2018_CEO_playbook_0.pdf (accessed 10.11.2019)
  • Business–Higher Education Forum and Burning Glass Technologies (2018) The New Foundational Skills of the Digital Economy. Available at: https://www.burning-glass.com/wp-content/uploads/New_Foundational_Skills.pdf (accessed 12.11.2019).
  • Capgemini Research Institute and LinkedIn (2017). The Digital Talent Gap: Are Companies Doing Enough? Available at https://www.capgemini.com/wp-content/uploads/2017/10/Digital-Talent-Gap-Report_Digital.pdf (accessed 28.08.2019)
  • Cardenas-Navia, I., & Fitzgerald, B. K. (2019). The digital dilemma: Winning and losing strategies in the digital talent race. Industry and Higher Education, 33(3), 214-217.
  • Castells, M. (2011). The rise of the network society (Vol. 12). John wiley & sons.
  • Collings, D. G., & Mellahi, K. (2009). Strategic talent management: A review and research agenda. Human resource management review, 19(4), 304-313.
  • Cukier, W. (2019). Developing Canada's Digital-Ready Public Service: Attracting and Retaining a Highly Skilled, Diverse Workforce to Support the Government of Canada's Digital Strategy. Public Policy Forum.
  • Das, G. (2017). Changing Role of People Management in Digital Era. Journal of Industrial Relationship, Corporate Governance & Management Explorer (e ISSN 2456-9461), 1(3), 22-29.
  • Değirmen, G. C., Vural, Z. B. A., & Özbükerci, İ. Bilgi Toplumu ve Dijital Uçurum. İNİF E-Dergi, 1(2), 102-118.
  • Deloitte (2018). AI, Robotics and Automation. The Rise of the Social Enterprise: 2018 Deloitte Human Capital Trends. Available at: https://www2.deloitte.com/content/dam/Deloitte/at/Documents/human-capital/at-2018-deloitte-human-capital-trends.pdf (accessed 28.08.2019)
  • Dhanabhakyam, M., & Kokilambal, K. (2014). A study on existing talent management practice and its benefits across industries. International Journal of Research in Business Management, 2(7), 23-36.
  • Hanna, N. (2018). A role for the state in the digital age. Journal of Innovation and Entrepreneurship, 7(1), 5.
  • Hess, T., Matt, C., Benlian, A., & Wiesböck, F. (2016). Options for formulating a digital transformation strategy. MIS Quarterly Executive, 15(2).
  • Kane G. C., Palmer D., Phillips A. N., Kiron D. and Buckley N., “Aligning the Organization for its Digital Future” MIT Sloan Management Review and Deloitte University Press, July 2016. Available at: https://www2.deloitte.com/content/dam/Deloitte/ie/Documents/Consulting/2016_MIT_Deloitte-Aligning-Digital-Future.pdf (accessed 28.08.2019)
  • Kane, G. (2015). The Talent Imperative in Digital Business. MIT Sloan Management Review. Available at: https://sloanreview.mit.edu/article/the-talent-imperative-in-digital-business/ (accessed 28.08.2019)
  • Kane, G., Palmer D., Philips A. N., Kiron D. (2017). Winning the Digital War for Talent. MIT Sloan Management Review. Available at:.https://sloanreview.mit.edu/article/winning-the-digital-war-for-talent/ (accessed 28.08.2019)
  • King, M., Marshall, A., & Zaharchuk, D. (2016). Facing the Storm: Navigating the Global Skills Crisis. IBM Institute for Business Value. December.
  • Kiron, D., Kane, G. C., Palmer, D., Phillips, A. N., & Buckley, N. (2016). Aligning the organization for its digital future. MIT Sloan Management Review, 58(1).
  • Lynch, C. (2015). Stephen Hawking on the Future of Capitalism and Inequality. Available at: https://www.counterpunch.org/2015/10/15/stephen-hawkings-on-the-tuture-of-capitalism-and-inequality/ (accessed 28.08.2019)
  • Man Power Group 2016/2017 Solving The Talent Shotage Report. Available at: https://go.manpowergroup.com/talent-shortage-2018#thereport (accessed 28.08.2019)
  • Manyika, J., Chui, M., Bughin, J., Dobbs, R., Bisson, P., & Marrs, A. (2013). Disruptive technologies: Advances that will transform life, business, and the global economy (Vol. 180). San Francisco, CA: McKinsey Global Institute.
  • Manyika, J., Lund, S., Chui, M., Bughin, J., Woetzel, J., Batra, P., ... & Sanghvi, S. (2017). Jobs lost, jobs gained: Workforce transitions in a time of automation. McKinsey Global Institute.
  • McVal Osborne and Sally Winston (2016). Talent Trends: Winning the War for Digital Talent. Available at https://www.polyu.edu.hk/iaee/files/Talent_Trends_Digital-Talent_FINAL.pdf (accessed 28.08.2019)
  • Mergel, I., Gong, Y., & Bertot, J. (2018). Agile government: Systematic literature review and future research.
  • Montealegre, R., & Cascio, W. F. (2017). Technology-driven changes in work and employment. Communications of the ACM, 60(12), 60-67.
  • Mura, A. (2018). HR and Talent Management in the Digital Era: Strategy and Challenges. Available at.https://blog.userlane.com/hr-and-talent-management-challenges-in-the-digital-era/ (accessed 28.08.2019).
  • Piccinini, E., Hanelt, A., Gregory, R., & Kolbe, L. (2015). Transforming industrial business: the impact of digital transformation on automotive organizations.
  • Randstad US (March, 2019). Workplace 2025: The Post-Digital Frontier, Available at https://www.prnewswire.com/news-releases/a-companys-reputation-as-a-digital-leader-greatly-impacts-their-ability-to-attract-and-retain-talent-randstad-us-study-finds-300619937.html (accessed 28.08.2019)
  • Ratten, V. (2014). Indian and US consumer purchase intentions of cloud computing services. Journal of Indian Business Research, 6(2), 170-188.
  • Shmelkova, L. V. (2016). Personnel for the digital economy: a look into the future. Additional Vocational Education in the Country and in the World, 8(30), 1-4.
  • Strack, R., Dyrchs, S., Kotsis, A. & Mingardon, S.(2017). How to Gain and Develop Digital Talent and Skills. Boston Consulting Group. Available at http://image-src.bcg.com/Images/BCG-How-to-Gain-and-Develop-Digital-Talent-and-Skills-July-2017_tcm9-165367.pdf (accessed 28.08.2019).
  • Tansley, C., & Sempik, A. (2008). Talent management: Design, implementation and evaluation.
  • Van Deursen, A., & Van Dijk, J. (2011). Internet skills and the digital divide. New media & society, 13(6), 893-911.
  • Van Dijk, J. (2016). Ağ toplumu. Epsilon Yayincilik Ltd. Sti.
  • WEF (World Economic Forum). (2018). The future of jobs report 2018. World Economic Forum, Geneva, Switzerland. Available at http://www3.weforum.org/docs/WEF_Future_of_Jobs_2018.pdf (accessed 28.08.2019)
There are 47 citations in total.

Details

Primary Language English
Subjects Business Administration
Journal Section Articles
Authors

Tugba Karaboga This is me 0000-0003-3830-3536

Yonca Deniz Gurol This is me 0000-0002-0618-5750

Ceylan Merve Binici This is me 0000-0002-7672-5185

Pınar Sarp This is me 0000-0003-3022-5182

Publication Date November 30, 2020
Submission Date January 15, 2020
Published in Issue Year 2020

Cite

APA Karaboga, T., Gurol, Y. D., Binici, C. M., Sarp, P. (2020). Sustainable Digital Talent Ecosystem in the New Era: Impacts on Businesses, Governments and Universities. Istanbul Business Research, 49(2), 360-379. https://doi.org/10.26650/ibr.2020.49.0009

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